Name: Four Points Flex by Sheraton Tokyo Ueno
Address: 7-12-9 Ueno, Tokio, Tokio (prefectura), JP
Price range: 117 US$–355 US$ per night
Rating: 7.7

Opiniones de los huéspedes

En el Four Points Flex by Sheraton Tokyo Ueno, los viajeros destacan las habitaciones muy compactas y su ubicación accesible a pie cerca de la estación de Ueno, con un personal generalmente amable, servicios básicos en el hotel como lavandería, y experiencias dispares en cuanto a la limpieza y la disponibilidad del desayuno.

Varios huéspedes señalan los pasillos al aire libre que exponen las entradas de las habitaciones a las inclemencias del tiempo y pueden transmitir ruido de puertas y tráfico. Las habitaciones suelen tener baños solo con ducha, buena presión en el agua, camas cómodas y Wi‑Fi fiable, pero el espacio de almacenamiento es limitado. En general, es adecuado para viajeros con presupuesto ajustado que se sientan cómodos con alojamientos compactos y sin lujos.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Hay lavandería y máquinas expendedoras en el hotel, así como un dispensador de agua en el vestíbulo; a menudo no hay hervidores de agua en la habitación y las comodidades son básicas.

Reseñas de huéspedes relacionadas

8

Sarah

22 ago 2023

·

Se alojó 4 noches

Unique accommodation from an Australian perspective. Very small room but workable. Tasty fresh light brekkie each morning. Excellent wifi. Close to train station. Pump soap, shampoo and conditioner provided. Shower always hot. Beer vending machines on some floors.

8

Sergio

24 oct 2024

·

Se alojó 5 noches

This is an interesting building with an inner open-air courtyard that all rooms connect to. It's well located, although still quite a walk to Ueno Station, or the Ueno shopping and restaurant area. It was clean and tidy, but also had the smallest of all the rooms that we stayed in while in Japan! No real room to maneuver or work with two suitcases. You also had to come down to the lobby to get fresh towels or garbage bags

8

YURI

1 mar 2025

·

Se alojó 2 noches

最低限は全て揃ってます！快適に寝ることを考えたら大満足です。湯船はありません。行動できるスペースが狭いです。大きなスーツケースを広げるスペースはないので、要注意です。お水やコーヒーなどはフリーでいつでも飲めるのはとってもありがたいです。

8

Charlotte

26 abr 2025

·

Se alojó 4 noches

Le personnel est serviable et parle anglais. Les chambres sont très petites. On a à peine la place de passer au bout du lit. Il est impossible d'ouvrir sa valise ailleurs que sur le lit. La salle de bain est correcte cependant, le sèche cheveux était cassé et le store de la fenêtre était sale (plein de savon). La propreté était ok. Les couloirs de l'hôtel sont à l'ancienne. On a un peu l'impression d'être dans les backroom. Il y a la possibilité de faire des lessives et de sécher le linge ce qui est bien pratique. Le petit déjeuner est très bien (pour 1000¥ je recommande). En résumé, par rapport au prix payé (cet hôtel est assez abordable) je considère que le service est correct et je recommande pour les petits budgets qui souhaitent tout de même avoir le confort de l'hôtel.

8

david

26 nov 2023

·

Se alojó 3 noches

Always stay at the Ueno Hotel whenever in Tokyo. Nice surroundings and convenient. Amenities have deteriorated. No more black tea available, no more water kettle in room, staff, although friendly, are mainly foreign and know little about Tokyo. Results of inflation and not enough Japanese workers.

10

TA WEI

7 dic 2024

·

Se alojó 6 noches

距離：距離JR車站（上野、鶯谷）及東京地鐵（入谷、稻荷町），步行距離都至少10分鐘，只有離上野公園比較近，若在12月初造訪，走樓梯捷徑5分鐘就可以看到滿街的銀杏，很漂亮。設施：飯店2F提供洗、烘衣機各3台，不過2100時之後就停止使用及無兌幣機較不方便（洗衣300¥/次，烘衣100¥/30分鐘）；1F有飲水機可裝冷/熱水；部份樓層有販賣機，有酒類可選擇；飯店大門24時之後會有門禁，外出要記得攜帶房卡；沒有吸煙的地方，趕快戒菸就不會不便。設備：房間很小，大型行李箱無法在地面全開，對於購物戰利品整理不友善；房間冰箱不斷電，可以晚上冷藏早餐；廁所有免治馬桶，具備暖座及自動沖水功能；淋浴間龍頭是恆溫水龍頭，熱水夠大使用便利；枕頭稍硬，不過也沒睡到落枕，還好；802號房的保險箱故障了，如有使用到建議入住現檢查；插座有4個，都是雙孔，有接地的電器在使用上需要轉接頭。服務：如果需要morning call服務，建議早一點跟服務人員說會比較好。週邊環境：對面就有「LAWSON」超市，附近還有「Rabee」販賣機車人身部品的商店，隔壁巷子有「晴晴飯店」、靠近上野車站有「溫蒂漢堡」、「松屋」、吃飯費用沒有過重的負擔。總結：出來玩飯店是睡覺的地方，把重點放在日本的美景、好逛的商店以及飯店的地點，整體來說飯店還算不錯。

10

Susan

10 jun 2024

·

Se alojó 3 noches

This place is very close to a major training station (Ueno) and it is very convenient. We even took a direct training from the airport to this hotel without any problem. The breakfast is also very nice. My son loves the breakfast very much! I saw they have washer and dryer on site though we did not use it.

2

Boo Tiong

2 nov 2023

·

Se alojó 3 noches

One of the worst experience with this hotel. a little isolated with no restaurants around and room cleaning service was sub standard. no hot water heater in the room and one source was from the lobby but not replenish regularly. the bed was too low and only a very soft and worn out pillow provided that cause stiff neck.

8

Patricia

31 may 2024

·

Se alojó 6 noches

Place was clean and convenient. The layout of the room was a little odd with the only window being in the bath room? I wonder if this had the benefit of being a noise barrier for such a busy area?? Front sign is a little old. Loved the laundry facilities

2

Boo Tiong

31 oct 2023

·

Se alojó 6 noches

The location of the hotel is not conducive and lack nice earning place. It’s too far away from Ueno station. Housekeeping is bad with missing towels and waste on the floor. There is no electric kettles in the room and very inconvenient to get hot water from the lobby. Bed is too low and only 1 pillow as a result most of us in this trip got stiff neck after 6 nights

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

La limpieza es variable: muchos huéspedes encontraron las habitaciones limpias, pero varios informaron sobre polvo, pelos, olores persistentes o accesorios desgastados.

Reseñas de huéspedes relacionadas

10

Russell

30 dic 2025

·

Se alojó 1 noche

The room was small, but clean and efficient. The staff was friendly and professional. There were lots of amenities for you to take as needed. Location is convenient to Ueno station.

10

Elisha

21 ene 2025

·

Se alojó 1 noche

Rooms were comfortable, clean, spacious (for Japan) and the Internet was fast and reliable. The beds were very comfortable. Would stay again!

8

Vanessa

17 nov 2025

·

Se alojó 4 noches

Very small but clean rooms, great staff, nearby shops and transportation

8

YI-SHENG

21 feb 2025

·

Se alojó 1 noche

Floor is dusty and the room space is very tight; otherwise, good for its price.

8

Renee

29 sept 2023

·

Se alojó 2 noches

Clean room with everything you need. Convenient as it was about 10min walk from JR Ueno station.

10

chin chun

23 ene 2026

·

Se alojó 2 noches

客房乾淨

8

Jodi

23 sept 2024

·

Se alojó 2 noches

Decent place to stay! Very close to Ueno park so there’s a lot to do. The staff was friendly and knew English, I had to arrive rather late to my booking but they were kind and ran through everything I needed to know, they also leave a complimentary water in the room and that was nice! Shower floor was kinda not the cleanest as there were some hairs in it on arrival, the bed backboard had a few small stains on it and the wall the bed was pushed against had some streaks. Otherwise the accommodations were well priced and convenient! I got a room with a single double bed and when the listing says it’s small it’s SMALL! Haha enough for a single suitcase at the foot of the bed, thankfully I was solo at the time but if you’re sharing with a friend it’ll be a real squeeze!

2

JOSEPHINE

24 sept 2024

·

Se alojó 1 noche

Mistakenly booked this hotel for another hotel and was a huge mistake. Stayed for 1 night. Room is run down. Smelt cigarette smoke. Used water bottle still on top of the desk/ tv counter. Room feels unclean. Bedsheet underneath duvet had some men's hair on it. (I have long hair) I slept on top of duvet instead. Too tired to go down again and complain. Will never go near this hotel ever again. I am disgusted.

6

Alice

21 ago 2023

·

Se alojó 1 noche

洗手間內的士啤廁紙封晒塵

4

William

27 abr 2024

·

Se alojó 2 noches

Weird smell in the room. Hair all over the floor. Shower floor has black residue. We checked in at night, and the staff who checked us in were rather unprofessional. Only provided us with one key card. Bottle water only free on the first day and no boiler in room. Plus side, can borrow scale to weigh luggage at front desk. Some nice cafes nearby.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son muy pequeñas y con poco espacio de almacenamiento; algunas están expuestas al ruido debido a la distribución de pasillos al aire libre y a las calles cercanas. Muchas tienen baño solo con ducha, camas cómodas, buena presión de agua y Wi‑Fi funcional.

Reseñas de huéspedes relacionadas

10

Elisha

21 ene 2025

·

Se alojó 1 noche

Rooms were comfortable, clean, spacious (for Japan) and the Internet was fast and reliable. The beds were very comfortable. Would stay again!

6

Shuk Chi

5 ago 2024

·

Se alojó 2 noches

打開房門約有15-20 吋即到達床，床尾到牆身距離只得12 吋左右，根本無法打開行李喼，要收拾行李時只好將行李喼放在床上才可處理。

6

Glenn

15 sept 2024

·

Se alojó 8 noches

The rooms are even smaller than shown on the website. There is no chair for the desk. If you sit on the bed to use the little desk, your knees will be hitting the wall. There is no storage. You live out of your suitcase and that takes up much needed space. The bathroom is nice. The breakfast is cheap but you are better off going to Lawson’s.

4

RISA

18 dic 2025

·

Se alojó 5 noches

部屋のドアを開け閉めする音と廊下を歩く音が建物全体に響き渡るので何時でもうるさい。

8

Sarah

22 ago 2023

·

Se alojó 4 noches

Unique accommodation from an Australian perspective. Very small room but workable. Tasty fresh light brekkie each morning. Excellent wifi. Close to train station. Pump soap, shampoo and conditioner provided. Shower always hot. Beer vending machines on some floors.

8

Sergio

24 oct 2024

·

Se alojó 5 noches

This is an interesting building with an inner open-air courtyard that all rooms connect to. It's well located, although still quite a walk to Ueno Station, or the Ueno shopping and restaurant area. It was clean and tidy, but also had the smallest of all the rooms that we stayed in while in Japan! No real room to maneuver or work with two suitcases. You also had to come down to the lobby to get fresh towels or garbage bags

8

YURI

1 mar 2025

·

Se alojó 2 noches

最低限は全て揃ってます！快適に寝ることを考えたら大満足です。湯船はありません。行動できるスペースが狭いです。大きなスーツケースを広げるスペースはないので、要注意です。お水やコーヒーなどはフリーでいつでも飲めるのはとってもありがたいです。

8

Gyeol

11 may 2025

·

Se alojó 5 noches

트윈 룸은 두 명이 사용하기 너무 좁았다. 지난해에는 두 명이 쓰고도 충분한 방을 예약했어서 그랬는지 유난히 더 비좁은 느낌. 그냥 더블 룸으로 하고 한 명이 썼어도 좁았을 그런 비좁음이었다. 그리고 특정 시점까지 룸 클리닝 여부 표시를 붙여놓지 않으면 그 이후에 요청해도 소용 없다는 것은 단점. 그럼에도 불구하고 저렴한 가격과 짱짱한 수압, 느좋 침구류들은 칭찬할 만 하다.

6

Tomokuni

1 oct 2023

·

Se alojó 1 noche

狭い、風呂なし

2

Willem

30 nov 2025

·

Se alojó 4 noches

Hotel ligt aan doorgaande weg in Tokyo en daarboven een verhoogde snelweg . Hotel is vierkant gebouwd en het binnenstuk heeft geen dak, resultaat is lawaai en bij verlaten van de hotelkamer sta je meteen bloot aan de weersomstandigheden

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal suele ser amable, servicial y capaz de ayudar en inglés con el almacenamiento de equipaje. Sin embargo, algunos informan de interacciones poco profesionales, un horario estricto de check-in a las 15:00 y un servicio de limpieza limitado que requiere recoger las toallas en la recepción.

Reseñas de huéspedes relacionadas

2

Marian

9 oct 2024

·

Se alojó 2 noches

Check in was draining.. They have room ready but they declined to Check me in before 3pm.. Despite my Gold rewards which allows me early check in

10

Russell

30 dic 2025

·

Se alojó 1 noche

The room was small, but clean and efficient. The staff was friendly and professional. There were lots of amenities for you to take as needed. Location is convenient to Ueno station.

2

KWANGJUN

17 oct 2022

·

Se alojó 1 noche

너무 서비스 정신이 없다 기본도 안되있다 방에 전화도 없어서 수건도 직접 프론트 가야하고 청소도 안해주는 호텔은 처음이네요

8

NIall

30 oct 2024

·

Se alojó 4 noches

Perfect for what I needed-just a room to sleep in between sightseeing adventures. Staff very friendly and accommodating-left my luggage for a few hours both before checking in and checking out and retrieved an item I had left in room safe. If I was back in Ueno it would probably be my first choice for convenience and familiarity

2

KWANGJUN

16 oct 2022

·

Se alojó 1 noche

청소도 안해주고 침대 정리.휴지통,수건등 모든게 처리 안됨 그나마 말해야 카운타가서 받아와야하고 방에 전화도 없음. 조식도 운영 안하고 단체 받으면 단체한테만 조식 제공 싸게 판매하다가 투숙객 몰리면 턱도 없는 가격으로 올리네요

10

SAI HUNG

29 oct 2025

·

Se alojó 1 noche

酒店員工親切有禮貌雖然客房有點细但環境很好

8

Cody

21 mar 2025

·

Se alojó 3 noches

Ueno Hotel wasnabout a 10 min. Walk to Ueno station, along the way are some good spots to eat like Yoshinoya, and convince store for snacks and Bento Box. The staff was friendly, helpful and spoke english well. I walked around at night and early mornings, even hit some side road and back road and felt safe the whole time.

10

Bo rum

23 oct 2024

·

Se alojó 4 noches

The area was very close to Ueno Station and was convenient for traveling. The room was clean and perfect for two people. The staff spoke a bit of english to make the check in process easier. We appreciated them watching our luggage in the case of early arrival. I would recommend!

10

Rosabel

12 dic 2025

·

Se alojó 3 noches

Staff & service - wonderful. Location and proximity to JR station and metro stations - perfect.

4

Lawrence

22 abr 2024

·

Se alojó 4 noches

Staffs are not professional and untrained.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Se puede llegar a pie a la estación de Ueno y al parque Ueno en unos 5–10 minutos, con tiendas de conveniencia y restaurantes cerca. Algunos huéspedes encontraron que la caminata era más larga o notaron el ruido del tráfico.

Reseñas de huéspedes relacionadas

10

Russell

30 dic 2025

·

Se alojó 1 noche

The room was small, but clean and efficient. The staff was friendly and professional. There were lots of amenities for you to take as needed. Location is convenient to Ueno station.

10

Supakit

2 ene 2025

·

Se alojó 7 noches

Hotel is not far from Ueno station, convenience to connect to subway, JR and skyliner.

8

Edouard Eugène

5 ene 2025

·

Se alojó 9 noches

Un hôtel pas très cher et très bien situé dans le quartier de Ueno. A moins de 10min à pieds de la station de métro et à proximité de beaucoup de konbini (notamment 7 eleven et lawson) et de restaurants. Enfin, on peut rejoindre Asakusa à pieds directement depuis l'hôtel en 20min en marchant vers la tour Skytree.

10

David

27 nov 2024

·

Se alojó 4 noches

Close to Ueno Station & Keisei Station

8

Cody

21 mar 2025

·

Se alojó 3 noches

Ueno Hotel wasnabout a 10 min. Walk to Ueno station, along the way are some good spots to eat like Yoshinoya, and convince store for snacks and Bento Box. The staff was friendly, helpful and spoke english well. I walked around at night and early mornings, even hit some side road and back road and felt safe the whole time.

8

hanse

23 oct 2023

·

Se alojó 5 noches

호텔 자체는 깔끔하고 좋은데 창문 상태가 조금 아쉽습니다.차도로변에 있어서 약간의 소음은 감수 하셔야 할 것 같아요 우에노역 까지 거리는 10분 정도라 어느 정도 만족은 합니다. 흡연자분 들은 조금 힘드실 수도 있어요

10

Rosabel

12 dic 2025

·

Se alojó 3 noches

Staff & service - wonderful. Location and proximity to JR station and metro stations - perfect.

10

Sebastian

24 dic 2024

·

Se alojó 7 noches

Great hotel with friendly efficient staff. Within walking distance of Ueno station and the convenience shop across the road was convenient!!

10

Toby

6 dic 2024

·

Se alojó 3 noches

Cheep and cheerful business hotel with a comfy bed and close to Ueno Park

10

matthew

18 ago 2023

·

Se alojó 7 noches

Very pleasant location with Lawson diagonally across the street. Only a few minutes walk from JR ueno station. Staff very friendly and accomodating. Room was small but this is par for the course in Japan. Overall a lovely stay and would definitely recommend staying.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

Las opiniones sobre el desayuno varían: a varios les gustó la oferta sencilla y de buena relación calidad-precio, mientras que otros la encontraron ordinaria o no disponible, con asientos limitados.

Reseñas de huéspedes relacionadas

8

Eunice

1 nov 2024

·

Se alojó 3 noches

The staff was excellent. Breakfast was excellent. Room quite small but it is what we expected. Safe area.

8

Belinda

27 oct 2025

·

Se alojó 3 noches

They didn’t offer breakfast we went out to get some

4

YU TING

29 oct 2024

·

Se alojó 1 noche

1.去到那發現中間是鏤空的像室有中庭的公寓，所以下雨都會打進房門口地板溼溼的。 2.只有頂樓有行李架,其他房間樓層沒有,我猜是因為頂樓地板最潮濕才給的,但也因此你會花費一樣的價格得到不同得房間配備。 3.早餐很普通,都是澱粉會讓你一定可以吃飽,吃飯座位不多。 4.枕頭很扁塌。 5.環境乾淨度有待加強。 6.距離車站近上野入谷閘口大概走路5分鐘，旅館斜對面有lawson超市。

6

Glenn

15 sept 2024

·

Se alojó 8 noches

The rooms are even smaller than shown on the website. There is no chair for the desk. If you sit on the bed to use the little desk, your knees will be hitting the wall. There is no storage. You live out of your suitcase and that takes up much needed space. The bathroom is nice. The breakfast is cheap but you are better off going to Lawson’s.

2

KWANGJUN

16 oct 2022

·

Se alojó 1 noche

청소도 안해주고 침대 정리.휴지통,수건등 모든게 처리 안됨 그나마 말해야 카운타가서 받아와야하고 방에 전화도 없음. 조식도 운영 안하고 단체 받으면 단체한테만 조식 제공 싸게 판매하다가 투숙객 몰리면 턱도 없는 가격으로 올리네요

6

Ian

30 jun 2024

·

Se alojó 2 noches

It was okay. Very small rooms. Breakfast was fine,

4

???

16 may 2024

·

Se alojó 1 noche

アメニティが不十分（ボディタオルがない ·歯ブラシが小さすぎ）何よりバスタブがなくシャワーだけなのが一番ビックリしました。朝食はバイキング形式でなく期待していませんでしたが、味はわりと美味しかったです。

8

Sarah

22 ago 2023

·

Se alojó 4 noches

Unique accommodation from an Australian perspective. Very small room but workable. Tasty fresh light brekkie each morning. Excellent wifi. Close to train station. Pump soap, shampoo and conditioner provided. Shower always hot. Beer vending machines on some floors.

8

Charlotte

26 abr 2025

·

Se alojó 4 noches

Le personnel est serviable et parle anglais. Les chambres sont très petites. On a à peine la place de passer au bout du lit. Il est impossible d'ouvrir sa valise ailleurs que sur le lit. La salle de bain est correcte cependant, le sèche cheveux était cassé et le store de la fenêtre était sale (plein de savon). La propreté était ok. Les couloirs de l'hôtel sont à l'ancienne. On a un peu l'impression d'être dans les backroom. Il y a la possibilité de faire des lessives et de sécher le linge ce qui est bien pratique. Le petit déjeuner est très bien (pour 1000¥ je recommande). En résumé, par rapport au prix payé (cet hôtel est assez abordable) je considère que le service est correct et je recommande pour les petits budgets qui souhaitent tout de même avoir le confort de l'hôtel.

10

Susan

10 jun 2024

·

Se alojó 3 noches

This place is very close to a major training station (Ueno) and it is very convenient. We even took a direct training from the airport to this hotel without any problem. The breakfast is also very nice. My son loves the breakfast very much! I saw they have washer and dryer on site though we did not use it.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $187	17 $242
18 $173	19 $224	20 $250	21 $250	22	23 $299	24
25 $264	26 $277	27 $277	28	29 $310	30 $312	31 $264

DO	LU	MA	MI	JU	VI	SA
1 $145	2 $146	3 $125	4 $159	5 $185	6 $242	7 $345
8 $166	9 $166	10 $166	11 $230	12 $262	13 $263	14 $271
15 $146	16	17 $145	18 $152	19 $194	20 $221	21 $355
22 $229	23	24 $161	25 $145	26 $145	27 $152	28 $188
29 $117	30 $118

Four Points Flex by Sheraton Tokyo Ueno

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación, 1 cama doble

Habitación, 2 camas individuales

Reseñas de los huéspedes sobre Four Points Flex by Sheraton Tokyo Ueno

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas