Hotel Bon Sol Resort & Spa

Bel environnement, belle crique, bel « esprit années 50/60 ». Chambre agréable avec belle vue sur mer. Malheureusement le petit déjeuner est de qualité insuffisante pour un hôtel de ce standing. Gaufres industriels, confiture ordinaire, jambon sans goût. Aucune patisserie maison. La plus grande déception a concerné le personnel : parfois / souvent peu impliqué. Service minimum, pas de personnalisation du service. Au petit déjeuner : refus de servir un espresso à 10h : la machine est éteinte ! Le pire a été le comportement du manager d un restaurant un soir qui a été odieux, moqueur, méprisant et qui a coupé la lumière nous laissant dans le noir pour nous forcer à partir ! Comportement inacceptable, indigne, et pourtant vécu dans cet hôtel …

I hate to leave a review that’s less than great especially since this is a family operated hotel. Unfortunately our stay wasn’t the best and could have been better for the amount we are spending. 1. If you are under the age of 65 I would not recommend staying here. This hotel felt more of a retirement home than a vacation stay. 2. Beach is amazing and gorgeous views but rooms/hotel is old and has funny odors. The hotel is so beautiful and unique but definitely a little run down 3. Fantastic location 4. Staff was friendly for the most part with the exception of bar staff 5. People reserve beach seating by putting towels on beach chairs at 5/6am and not return until noon. Very frustrating as majority of the seating is taken with no one occupying it! A little disappointed in our stay!

The property feels quite dated and could use some updates. The perfume diffusers in the hallways are overpowering, making it uncomfortable to walk through. The food is mediocre at best, and the private beach does not look like the pictures advertised. Overall, it was a disappointing experience.

I had them order me a taxi and he said I could pay when I left hotel. The day I was supposed to leave he came to my hotel room and walked me to the ATM to withdraw the money. The hotel did nothing except say they were sorry. Very disappointed in-service and experience. Did not feel safe staying there.

Likes:1) quiet 2) beautiful private beach with cristal clear water 3) many choices to pick from in terms of staying by the beach, balconies, pool, shade, sunny areas Very diverse area where you can sit and relax w ocean view 4)Fair variety of food ,including Vegan menu, available at hotel (1/2 board) so you don’t have to waist time looking for restaurants 5) bus # 4 in front of Hotel Bonanza will take you to downtown area for 2 euros. 6) friendly staff, special thanks to Federick & wife who went beyond the call of their duties to make us feel at home. Waitress Aziza for her friendly smile every day. 7) rooms were spacious and up to date. Dislike: 1) due to different levels in the facilities, you have to cross few hallways and elevators to get to different areas of hotel. It could be a little confusing, but you get used to it. 2) the hallways could be lighted better and there is a moist smell in some of the hallways, that could be very minor issues compared to all the advantages.