CLT Airport Inn & Suites

Don’t like

I’m ok

Nasty. Drugs being smoked and loud music at 3 am. If it your choices are the car at a rest stop and this place, stay at the rest stop

Very disappointing experience. At the time of check-in, I was informed at the last minute that the property was under renovation — no TV, no Wi-Fi, no breakfast, NO drinking water and unbelievably, not even basic toiletries! There was limited toilet paper, only two lamps were working, and there was a strong foul smell and constant noise outside the room, including dogs barking next door. To make things worse, I even spotted bugs on the bed. Absolutely horrible! My biggest question — why wasn’t I informed about all this earlier? Why wait until check-in to disclose such major issues? It feels like the property only cares about business and not the comfort or experience of its guests.

Where is OSHA when you need them. This place is renovating but needs to be closed until then. Very bad.