Victoria House Motel and Wine Bar

This a delightful boutique hotel. I had business in Chirnside the following morning, and this hotel was perfect. The rooms look just like the picture....spacious and individually decorated. The proprietor even got up early and offered me a breakfast at 6.30am for my early start, when she normally opens her breakfast service at 7am. The was greatly appreciated and was just one example of the very personal service I experienced. I could not have been happier. Thank you.

The rooms were very clean and tidy. The place has a nice character. The staff were very welcoming and friendly. Totally recommended! I would love to come back and stay again.

Nice location and lovely ambience

We didn’t up staying here as once we had booked we received a email from them stating that we had to call them asap with our booking details and our credit card information or we wouldn’t have a booking, called them and stated that we didn’t have a credit card and they told us we would have to come down asap which we couldn’t in order to pay a deposit as our booking wouldn’t be finalised until then. Got in contact with Expedia support who kindly called up on our behalf and got us a refund which I appreciate but besides that I think it’s poor service, not everyone has a credit card and not everyone can get down there asap to confirm their booking, this is how you lose customers.

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