Capital O Empire Motel Chicago I-94

Deben quitar ese lugar de internet no es para hospedarse

They were closed when I got there.

I didn’t stay the establishment was boarded up

Didn't have a room held, even though I already paid for a reservation!

This was my worst hotel experience ever. I reached the property and they didn’t have any rooms even though I had a reservation. After getting on chat support with hotels.com for an hour with no good resolution as everything in Chicago was booked that night, suddenly the hotel gave me a “less than desirable” room which didn’t have light in it, had cockroaches roaming around, and was generally not fit to inhabit. However given the late hour I decided to just take it for one night. I feel that hotels.com should compensate me for the amount of the booking at least, through One Key cash for a future booking.