Novotel Sydney Cabramatta

The Novotel staff and venue is fantastic. Sadly the licensed club below thinks it’s acceptable to have a DJ pumping at a stupidly loud level at 12.30 am on a Saturday and Sunday morning that we could hear on level 5. Wasnt so loud that you couldn’t sleep but the fact we could hear it all is unacceptable. Would have rated it a 5 star venue if it wasn’t for the stupidity of club management.

condition good

It was a very nice Clean room

Everything was spotless, except the lighting for make up was terrible; especially over the full length mirror. The staff was very helpful A+

The room itself was clean, However, there were a few issues that affected the stay. The fire alarm went off three times in the early hours (around 4am, 5am, and 6am), which was very disruptive, and the announcements were unclear, so it was hard to know what was actually happening. The fridge was empty, with only a small bottle of milk, which felt a bit underwhelming. I also noticed the shower drainage was already showing rust, and the sink had sticker residue left on it. The door to the room also couldn’t fully open and kept scraping the floor, which was inconvenient. For a brand-new building, it felt like the construction and finishing were rushed, which was disappointing given the expectations. Overall, it has potential and the room was clean, but maintenance, finishing, and communication during incidents definitely need improvement.