Hotel Garni Am Schäfersberg

Even though I scheduled my stay weeks in advance, when I arrived, what I had requested and pre-paid for was changed. Even though I was traveling alone, I was told that I was upgraded to a larger room. But this was a very dark basement room with an additional bunk bed. It was so cold and the heat took hours to reach a point when I cold remove my coat. There was not a comfortable chair in the room; just cheap plastic chairs. The stairs going down to the basement were crowded with stand-alone storage closets that narrowed the turns and it was very dark. The only other common area in the building remained locked and unavailable. There was more, but I think that this is enough to warn potential guests. It felt like a bait and switch to me.