Hard Rock Hotel & Casino Ottawa
From
193 US$
/nat
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From
193 US$
/nat
Om dette overnatningssted
Prøv dit held på kasinoet, eller nyd de andre rekreative faciliteter, der inkluderer et døgnåbent fitnesscenter. Dette resort tilbyder desuden gratis trådløs internetadgang, gavebutik/aviskiosk og tv på fællesarealer.
Faciliteter
Prøv dit held på kasinoet, eller nyd de andre rekreative faciliteter, der inkluderer et døgnåbent fitnesscenter. Dette resort tilbyder desuden gratis trådløs internetadgang, gavebutik/aviskiosk og tv på fællesarealer.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til en døgnåben reception, en flersproget medarbejderstab og bagageopbevaring. Gratis selvstændig parkering er til rådighed på stedet.
Spisning
Spis dig mæt i amerikanske retter på Hard Rock Cafe, som er en af dette resorts 8 restauranter, eller bliv på værelset, og nyd godt af roomservice (i et begrænset antal timer). Du kan også købe en snack på stedets kaffebar/café. Slap af med en forfriskende drink ved en af stedets 3 barer/lounger.
Værelser
Overnat i et af de 150 værelser, der indeholder smart-tv. Med gratis Wi-Fi kan du altid komme på nettet, og digitale kanaler sørger for underholdningen. Værelset har et privat badeværelse med hårtørrer og badekåbe. Faciliteter inkluderer pengeskabe og kaffe-/temaskiner, og rengøring udføres dagligt.
Lokation
Fra Hard Rock Hotel & Casino Ottawa i Ottawa (Gloucester) er der kun 15 minutters kørsel til Rideau Canal og Carleton University. Dette resort med kasino ligger 18,4 km fra Parliament Hill og 19,2 km fra Byward Market Square.
I nærheden
Hard Rock Hotel & Casino Ottawa(0.1 mil)
Cohere Centre(5.1 mil)
South Keys Shopping Centre(5.2 mil)
Rideau Canal(6.7 mil)
Watson's Mill(7.4 mil)
Chapman Mills Marketplace(8.2 mil)
Billings Estate Museum(8.2 mil)
Mooney's Bay Park(8.3 mil)
Hog's Back Falls(8.5 mil)
TD Place Stadium(8.6 mil)
Brewer Park(8.7 mil)
Carleton University(8.7 mil)
Vincent Massey Park(8.7 mil)
Lansdowne Park(9.3 mil)
Commissioners Park(9.4 mil)
Den nærmeste store lufthavn er Ottawa International Airport (YOW)(5.8 mil)
Parkering
Restaurant
Ikkerygerværelser
Roomservice
Overvåget parkering
Rengøring
Lokation
4837 Albion Road, Ottawa, Canada
Hard Rock Hotel & Casino Ottawa (0.1 mil)
Cohere Centre (5.1 mil)
South Keys Shopping Centre (5.2 mil)
Rideau Canal (6.7 mil)
Watson's Mill (7.4 mil)
Chapman Mills Marketplace (8.2 mil)
Værelsesmuligheder
5
Deluxe-værelse - 1 kingsize-seng - brusekabine med kørestolsadgang
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
388 ft²
KlimaanlægOpvarmningWi-Fi (Gratis)
4
Deluxe-værelse - 2 queensize-senge
Værelsesoplysninger
2 Store Dobbeltsenge
Sover 4
391 ft²
KlimaanlægOpvarmningWi-Fi (Gratis)
8
Suite - 1 kingsize-seng
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
775 ft²
Separat spiseområdeKlimaanlægOpvarmningWi-Fi (Gratis)
4
Deluxe-værelse - 2 queensize-senge - brusekabine med kørestolsadgang
Værelsesoplysninger
2 Store Dobbeltsenge
Sover 4
391 ft²
KlimaanlægOpvarmningWi-Fi (Gratis)
8
Superior-suite - 1 kingsize-seng - hjørneværelse
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
829 ft²
Separat spiseområdeKlimaanlægOpvarmningWi-Fi (Gratis)
6
Deluxe-værelse - 1 kingsize-seng
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
391 ft²
KlimaanlægOpvarmningWi-Fi (Gratis)
Gæsteanmeldelser af Hard Rock Hotel & Casino Ottawa
8.8
Fantastisk
Baseret på 628 verificerede anmeldelser
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Hard Rock Hotel & Casino Ottawa byder på en livlig, resort-agtig oplevelse med et kasino og flere spisesteder, men gæster nævner også den afsides beliggenhed, problemer med tilgængeligheden af visse spisesteder og lejlighedsvise frustrationer over service eller drift.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
Hard Rock Hotel & Casino Ottawa byder på en livlig, resort-agtig oplevelse med et kasino og flere spisesteder, men gæster nævner også den afsides beliggenhed, problemer med tilgængeligheden af visse spisesteder og lejlighedsvise frustrationer over service eller drift.
Værelserne beskrives bredt som rummelige og komfortable med store badeværelser; nogle nævner dog lavt vandtryk i bruseren, ubehagelige senge eller matterede vinduer med begrænset udsigt. Renligheden roses konsekvent i hele ejendommen, med kun lejlighedsvise mangler. Servicen er ofte venlig og hjælpsom, men logistikken omkring ind- og udchekning samt isolerede problemer med personalet eller vedligeholdelsen skuffede nogle. Forvent et rent, underholdningsorienteret ophold, der prioriterer sjov på stedet over bekvemmeligheden ved at være centralt beliggende.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Kasinoet, flere restauranter og barer samt et koncertsted er fremtrædende; der er rigeligt med parkeringsplads, som er godt belyst, og der er mulighed for tjeneste ved parkering. Nogle bemærker, at man skal gå gennem et larmende, travlt kasino for at nå lobbyen, at der ikke er nogen pool, og at der sjældent er elevatorudfald.
Relaterede gæsteanmeldelser
10
Monique
5. sep. 2025
·
Overnattede 1 nat
All around excellent. The only thing missing for us is that there's no pool.
All around excellent. The only thing missing for us is that there's no pool.
10
Magdalena
4. aug. 2025
·
Overnattede 1 nat
Great new hotel with comfortable new rooms, beautiful huge bathrooms. The main area by the lobby is where the casino is, so it's LOUD and busy all the time
Great new hotel with comfortable new rooms, beautiful huge bathrooms. The main area by the lobby is where the casino is, so it's LOUD and busy all the time
10
Lynn
29. nov. 2025
·
Overnattede 1 nat
Everything is new ! Everywhere is clean. Valet parking worth $20 unless you’re a member. Then it’s free ! Very much enjoyed the smoke-free environment.
Everything is new ! Everywhere is clean. Valet parking worth $20 unless you’re a member. Then it’s free ! Very much enjoyed the smoke-free environment.
10
Jaiden
25. sep. 2025
·
Overnattede 3 nætter
Went for a concert not really for the casino and it was honestly a great experience. Room was a decent size with a huge bathroom, two restaurants, two bars and basically a food court with a 24/7 snack and coffee bar. All the staff were super. I’m not a huge fan of casinos as they tend to be a lot but it was pretty chill (I stayed Sun-Wed so it wasn’t super busy) only issue was that it’s a bit far from the city and there is nothing around it, but besides that it was great!
Went for a concert not really for the casino and it was honestly a great experience. Room was a decent size with a huge bathroom, two restaurants, two bars and basically a food court with a 24/7 snack and coffee bar. All the staff were super. I’m not a huge fan of casinos as they tend to be a lot but it was pretty chill (I stayed Sun-Wed so it wasn’t super busy) only issue was that it’s a bit far from the city and there is nothing around it, but besides that it was great!
10
Keith
22. dec. 2025
·
Overnattede 1 nat
Nicely appointed, clean room. Casino was fun and our dinner at the Council Oak was excellent!
Nicely appointed, clean room. Casino was fun and our dinner at the Council Oak was excellent!
10
Raymond
3. feb. 2026
·
Overnattede 1 nat
Beautiful and spacious rooms! Casino and dining options within the facility!
Beautiful and spacious rooms! Casino and dining options within the facility!
10
Bev
12. aug. 2025
·
Overnattede 1 nat
I did not like that you had to walk through the casino to get to the hotel front desk. Glad that there is security though
I did not like that you had to walk through the casino to get to the hotel front desk. Glad that there is security though
2
Larry
14. sep. 2025
·
Overnattede 1 nat
Arrived at 9:30 went through checkin processamd once checked in to a 4th floor room told that both elevators were down and in order to get to room we had to take stairs. My wife recently had 2 knee surgeries and stairs not an option. After I climbed 4 flights of stairs with our bags... I am done, my wife is down stairs and hopefully will be able to enjoy herself and hopefully the elevators are back on line soon so she can get up to the room. Sorry but for the cost of the room this is a horrible experience... and on a weekend that we are celebrating our anniversary. Thumbs down on this experience.
Arrived at 9:30 went through checkin processamd once checked in to a 4th floor room told that both elevators were down and in order to get to room we had to take stairs. My wife recently had 2 knee surgeries and stairs not an option. After I climbed 4 flights of stairs with our bags... I am done, my wife is down stairs and hopefully will be able to enjoy herself and hopefully the elevators are back on line soon so she can get up to the room. Sorry but for the cost of the room this is a horrible experience... and on a weekend that we are celebrating our anniversary. Thumbs down on this experience.
10
Kenneth
5. aug. 2025
·
Overnattede 1 nat
Hard Rock Hotel Ottawa Grand opening in July 2025 Staff , Rooms , suites and service and decor add Hard Rock Live where all Excellent 10 plus You are a Guest here enjoy your stay
Hard Rock Hotel Ottawa Grand opening in July 2025 Staff , Rooms , suites and service and decor add Hard Rock Live where all Excellent 10 plus You are a Guest here enjoy your stay
10
Stella
29. okt. 2025
·
Overnattede 1 nat
The hotel was beautiful. The parking lot was well lite for patrons. Food at cafe was excellent, very large portions. Enjoyed our visit certainly will return!!
The hotel was beautiful. The parking lot was well lite for patrons. Food at cafe was excellent, very large portions. Enjoyed our visit certainly will return!!
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Mange gæster beskriver værelser og fællesarealer som pletfrie eller meget rene; rengøringskvaliteten er generelt høj. Nogle nævner dog urensede pletter eller badeværelser, der trænger til en grundigere rengøring.
Relaterede gæsteanmeldelser
10
Lynn
29. nov. 2025
·
Overnattede 1 nat
Everything is new ! Everywhere is clean. Valet parking worth $20 unless you’re a member. Then it’s free ! Very much enjoyed the smoke-free environment.
Everything is new ! Everywhere is clean. Valet parking worth $20 unless you’re a member. Then it’s free ! Very much enjoyed the smoke-free environment.
10
Emily
19. jan. 2026
·
Overnattede 1 nat
Clean room and comfortable bed.
Clean room and comfortable bed.
10
Ross
24. nov. 2025
·
Overnattede 1 nat
Beautiful Clean Rooms
Beautiful Clean Rooms
10
Lynne
6. feb. 2026
·
Overnattede 1 nat
Clean room, good view, pleasant staff
Clean room, good view, pleasant staff
10
Marshall
3. nov. 2025
·
Overnattede 1 nat
Spotless hotel and room hard rock restaurant had excellent smash burger perfect stay will be back for sure!
Spotless hotel and room hard rock restaurant had excellent smash burger perfect stay will be back for sure!
10
Nicholas
14. sep. 2025
·
Overnattede 3 nætter
The steak and seafood restaurant was absolutely fantastic! The hostess was exceptional, making us feel welcome from the moment we arrived. The rooms were beautifully decorated, very nice, and impeccably tidy. It was a truly delightful experience!
The steak and seafood restaurant was absolutely fantastic! The hostess was exceptional, making us feel welcome from the moment we arrived. The rooms were beautifully decorated, very nice, and impeccably tidy. It was a truly delightful experience!
10
Anne Sophie
13. okt. 2025
·
Overnattede 2 nætter
We had a lovely 2 night stay. The steak house was amazing and had a good selection. The staff had great etiquette and added to the experience. The casino was lively, nicely decorated, overall nice ambiance. As far as our room, the bathroom needed a deeper clean but other than that it was modern, clean, and carried the Hard Rock theme. We already have recommended the casino and hotel to our friends. We will absolutely come back !
We had a lovely 2 night stay. The steak house was amazing and had a good selection. The staff had great etiquette and added to the experience. The casino was lively, nicely decorated, overall nice ambiance. As far as our room, the bathroom needed a deeper clean but other than that it was modern, clean, and carried the Hard Rock theme. We already have recommended the casino and hotel to our friends. We will absolutely come back !
8
Luisa
15. jan. 2026
·
Overnattede 1 nat
Clean room
Clean room
10
John
20. nov. 2025
·
Overnattede 2 nætter
Clean
Clean
4
Jason
26. okt. 2025
·
Overnattede 1 nat
Room was clean ish Tooth paste stains on vanity and floor Dust in certain areas Desk manager was not professional Disrespectful/ defensive about simple request and questions about our room False advertisement of the room Rock spa was a shower Not a bath/spa Dinner staff was amazing And respectful Cleaning staff as well
Room was clean ish Tooth paste stains on vanity and floor Dust in certain areas Desk manager was not professional Disrespectful/ defensive about simple request and questions about our room False advertisement of the room Rock spa was a shower Not a bath/spa Dinner staff was amazing And respectful Cleaning staff as well
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Værelserne er moderne, rummelige og komfortable med store badeværelser og nogle flotte udsigter. Nogle rapporterer lavt vandtryk i bruseren, ubehagelige senge, matterede eller ikke-gennemsigtige vinduer i visse værelser og lejlighedsvise uoverensstemmelser i faciliteterne, f.eks. manglende boblebade eller mikroovne på værelset.
Relaterede gæsteanmeldelser
10
Josh
23. aug. 2025
·
Overnattede 1 nat
Very beautiful, nice view out the window hotel room.
Very beautiful, nice view out the window hotel room.
6
Ken
11. aug. 2025
·
Overnattede 1 nat
I paid extra for a King suite with soaker tub. It indicated in the description and pictures. I was given a room without one, then switched rooms. This one also didn't have one. Why am I paying extra for a room without the amenities listed?
I paid extra for a King suite with soaker tub. It indicated in the description and pictures. I was given a room without one, then switched rooms. This one also didn't have one. Why am I paying extra for a room without the amenities listed?
4
Nicholas
7. okt. 2025
·
Overnattede 2 nætter
We were in second floor room that faces the casino. Because the rooms are adjacent to the casino roof the window isn’t floor to ceiling like they depict when you book it. Not only is the window much smaller than depicted it’s also frosted and non transparent up to 6+ feet high… it feels like sleeping in a basement. This isn’t really acceptable at the same price as the other rooms that have floor to ceiling windows that are actually windows. There should not be hotel rooms in this area, it should be gym or spa. If they want to put rooms here they should be discounted rooms. The funny thing is, it wasn’t even that busy, why would they put first time customer here at their new property. Speaks to bad service.
We were in second floor room that faces the casino. Because the rooms are adjacent to the casino roof the window isn’t floor to ceiling like they depict when you book it. Not only is the window much smaller than depicted it’s also frosted and non transparent up to 6+ feet high… it feels like sleeping in a basement. This isn’t really acceptable at the same price as the other rooms that have floor to ceiling windows that are actually windows. There should not be hotel rooms in this area, it should be gym or spa. If they want to put rooms here they should be discounted rooms. The funny thing is, it wasn’t even that busy, why would they put first time customer here at their new property. Speaks to bad service.
6
Kathy
17. nov. 2025
·
Overnattede 1 nat
The place is spotless, but it’s very loud and chaotic as soon as you walk in. I am used to casino in Orillia where you walk into a concourse and then you walk into the gaming section or you go to the concert area. The hotel was clean and the rooms were nice, but the bed was the most uncomfortable bed I’ve ever slept in. I think I got four hours of sleep. We did have a mysterious man knock on our door, telling us he was coming to check our electrical and was our TV working. Well, the TV was going and the lights were all on. He wasn’t wearing a uniform from the hotel and didn’t have any ID. It was just holding a multimeter in his hand. I told him we were fine and shut the door. I asked security and the people at the front desk and they said they had not sent anybody up. Thankfully, we did not let him in our room. This was 4:30 in the afternoon. The security team seemed to take it seriously but nobody contacted us to see if anybody had come back or if we were OK. The restaurants are a few and far between. The hotel is very remote so it’s not like you could go out and grab food anywhere. We did get a pizza from the casino and it was amazing and fairly reasonably priced.
The place is spotless, but it’s very loud and chaotic as soon as you walk in. I am used to casino in Orillia where you walk into a concourse and then you walk into the gaming section or you go to the concert area. The hotel was clean and the rooms were nice, but the bed was the most uncomfortable bed I’ve ever slept in. I think I got four hours of sleep. We did have a mysterious man knock on our door, telling us he was coming to check our electrical and was our TV working. Well, the TV was going and the lights were all on. He wasn’t wearing a uniform from the hotel and didn’t have any ID. It was just holding a multimeter in his hand. I told him we were fine and shut the door. I asked security and the people at the front desk and they said they had not sent anybody up. Thankfully, we did not let him in our room. This was 4:30 in the afternoon. The security team seemed to take it seriously but nobody contacted us to see if anybody had come back or if we were OK. The restaurants are a few and far between. The hotel is very remote so it’s not like you could go out and grab food anywhere. We did get a pizza from the casino and it was amazing and fairly reasonably priced.
10
Lorne
30. nov. 2025
·
Overnattede 1 nat
the room was excellent. Clean, very luxurious and well planned out. well worth the visit. the only regret is we didn't stay longer.
the room was excellent. Clean, very luxurious and well planned out. well worth the visit. the only regret is we didn't stay longer.
10
Josee
11. sep. 2025
·
Overnattede 1 nat
Very nice rooms, clean and modern.
Very nice rooms, clean and modern.
6
Ryan
21. jan. 2026
·
Overnattede 1 nat
Hotel Staff wasn't too friendly at check-in or checkout. Very little water pressure for the shower which made it a cold a shower.
Hotel Staff wasn't too friendly at check-in or checkout. Very little water pressure for the shower which made it a cold a shower.
10
Ralph
16. dec. 2025
·
Overnattede 1 nat
Our room was very nice. The bed was very comfortable. Great place for a quick get away.
Our room was very nice. The bed was very comfortable. Great place for a quick get away.
8
Mark
10. nov. 2025
·
Overnattede 1 nat
Room is well appointed and nice decor. Bathrooms are very good
Room is well appointed and nice decor. Bathrooms are very good
10
Darnell
25. dec. 2025
·
Overnattede 1 nat
Great room... stayed in suite.... big, clean and comfortable
Great room... stayed in suite.... big, clean and comfortable
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Service
Personalet er ofte venligt, hjælpsomt og effektivt. Dog nævner gæster inkonsekvente oplevelser i receptionen, problemer med ind- og udchekning og parkering, begrænset opfølgning på problemer samt lejlighedsvise afbrydelser af vedligeholdelsen.
Relaterede gæsteanmeldelser
10
Abtin
22. okt. 2025
·
Overnattede 2 nætter
Very friendly staff. Clean and pleasant atmosphere. Accommodating and efficient in response. Would stay here again.
Very friendly staff. Clean and pleasant atmosphere. Accommodating and efficient in response. Would stay here again.
8
Stephanie
10. okt. 2025
·
Overnattede 1 nat
Quick check in, friendly staff. Not happy that my room is close to the elevator again.
Quick check in, friendly staff. Not happy that my room is close to the elevator again.
6
Carrie-Anne
9. nov. 2025
·
Overnattede 1 nat
The front desk clerk told us that our room was on the third floor but it was actually on the fourth, which led to some confusion trying to find it. Why is room 1411 on the fourth floor and not the 14th? Why not number it as 411? Weird. She was also kind of abrasive about the error on the machine, blamed me for the incidentals signature not going through when it was not my fault the thing crashed. Not a great start.
The front desk clerk told us that our room was on the third floor but it was actually on the fourth, which led to some confusion trying to find it. Why is room 1411 on the fourth floor and not the 14th? Why not number it as 411? Weird. She was also kind of abrasive about the error on the machine, blamed me for the incidentals signature not going through when it was not my fault the thing crashed. Not a great start.
10
Lynn
13. feb. 2026
·
Overnattede 2 nætter
It was an amazing stay! The staff were outstanding and super friendly. The variety of restaurants available is amazing. The food was all top notch and reasonably priced. Standard nonalcoholic beverages were complementary. The style was quite lovely.
It was an amazing stay! The staff were outstanding and super friendly. The variety of restaurants available is amazing. The food was all top notch and reasonably priced. Standard nonalcoholic beverages were complementary. The style was quite lovely.
6
Ryan
21. jan. 2026
·
Overnattede 1 nat
Hotel Staff wasn't too friendly at check-in or checkout. Very little water pressure for the shower which made it a cold a shower.
Hotel Staff wasn't too friendly at check-in or checkout. Very little water pressure for the shower which made it a cold a shower.
2
Alexandre
23. okt. 2025
·
Overnattede 2 nætter
Staff were horrible , not accommodating or pleasant same with every single wait staff in their restaurants. No concierge and had to walk through security everytime coming and going from hotel. Was horrible. Never will I return
Staff were horrible , not accommodating or pleasant same with every single wait staff in their restaurants. No concierge and had to walk through security everytime coming and going from hotel. Was horrible. Never will I return
2
Sara
24. sep. 2025
·
Overnattede 3 nætter
The manager, Greg, was absolutely not helpful when the second room I had booked got canceled in their system for my guest. I had checked in the previous night and informed the reception that my guest was arriving late, we intentionally booked the extra night as we had to be at an event prior to the usual check in time. The staff made the error of not making that note, and when I brought this to Greg's attention, he did not offer any solution or compensation for their mistake as my guest had to book a hotel last minute further away from our event. There were also flies in my room that I couldn't get rid of! I stayed in a room with frosted windows and it made me feel so weird that I couldn't see outside, almost like not having a window at all! They also only make your room every other day (?!) which was a first for me. I've stayed at Hard Rock Hotels in Mexico and it was the best experience. Had high hopes for this location, but was definitely disappointed.
The manager, Greg, was absolutely not helpful when the second room I had booked got canceled in their system for my guest. I had checked in the previous night and informed the reception that my guest was arriving late, we intentionally booked the extra night as we had to be at an event prior to the usual check in time. The staff made the error of not making that note, and when I brought this to Greg's attention, he did not offer any solution or compensation for their mistake as my guest had to book a hotel last minute further away from our event. There were also flies in my room that I couldn't get rid of! I stayed in a room with frosted windows and it made me feel so weird that I couldn't see outside, almost like not having a window at all! They also only make your room every other day (?!) which was a first for me. I've stayed at Hard Rock Hotels in Mexico and it was the best experience. Had high hopes for this location, but was definitely disappointed.
6
Roger
27. aug. 2025
·
Overnattede 1 nat
Check in as a hotel guest was challenging and frustrating. facility seems to cater to casino guests, not hotel quests. Check in parking was the biggest problem and frustration. Single lane for (drop off) only and 2 empty lanes for Valet. I understand it is best for the casino to charge additional fees for valet, but as a hotel guest there was nowhere to leave the car as you bring your bags in for check in to your room. I was scolded by a lady ( short blond hair) I was told that other guests could figure out where to park. ( I guess that means I’m the problem.
Check in as a hotel guest was challenging and frustrating. facility seems to cater to casino guests, not hotel quests. Check in parking was the biggest problem and frustration. Single lane for (drop off) only and 2 empty lanes for Valet. I understand it is best for the casino to charge additional fees for valet, but as a hotel guest there was nowhere to leave the car as you bring your bags in for check in to your room. I was scolded by a lady ( short blond hair) I was told that other guests could figure out where to park. ( I guess that means I’m the problem.
8
Carolyn
29. okt. 2025
·
Overnattede 1 nat
Room was great, we had an accessible room for my mom and it was perfect. Only complaint there was no coffee for the morning, tray was empty and I only noticed when I went to make it. Staff was awesome, super friendly and helpful our first stay and definitely not our last!
Room was great, we had an accessible room for my mom and it was perfect. Only complaint there was no coffee for the morning, tray was empty and I only noticed when I went to make it. Staff was awesome, super friendly and helpful our first stay and definitely not our last!
10
Candice
9. nov. 2025
·
Overnattede 2 nætter
Our room was spectacular! The dining options were great and the staff was amazing!
Our room was spectacular! The dining options were great and the staff was amazing!
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Lokation
Beliggende afsides fra centrum og bekvemmeligheder; de fleste anbefaler en bil og bemærker begrænsede muligheder i nærheden. Kasinoet, spisestederne og arrangementerne på stedet reducerer behovet for at rejse.
Relaterede gæsteanmeldelser
10
Magdalena
4. aug. 2025
·
Overnattede 1 nat
Great new hotel with comfortable new rooms, beautiful huge bathrooms. The main area by the lobby is where the casino is, so it's LOUD and busy all the time
Great new hotel with comfortable new rooms, beautiful huge bathrooms. The main area by the lobby is where the casino is, so it's LOUD and busy all the time
8
William
16. aug. 2025
·
Overnattede 1 nat
The location and facility was difficult to access with limited handicapped parking an inconvenience for guests with limited mobility. Additionally, rest areas - seating & quiet areas was limited.
The location and facility was difficult to access with limited handicapped parking an inconvenience for guests with limited mobility. Additionally, rest areas - seating & quiet areas was limited.
10
Donald
25. okt. 2025
·
Overnattede 1 nat
All in one spot but close enough to major dinning and shopping if you leave the casino
All in one spot but close enough to major dinning and shopping if you leave the casino
10
Jaiden
25. sep. 2025
·
Overnattede 3 nætter
Went for a concert not really for the casino and it was honestly a great experience. Room was a decent size with a huge bathroom, two restaurants, two bars and basically a food court with a 24/7 snack and coffee bar. All the staff were super. I’m not a huge fan of casinos as they tend to be a lot but it was pretty chill (I stayed Sun-Wed so it wasn’t super busy) only issue was that it’s a bit far from the city and there is nothing around it, but besides that it was great!
Went for a concert not really for the casino and it was honestly a great experience. Room was a decent size with a huge bathroom, two restaurants, two bars and basically a food court with a 24/7 snack and coffee bar. All the staff were super. I’m not a huge fan of casinos as they tend to be a lot but it was pretty chill (I stayed Sun-Wed so it wasn’t super busy) only issue was that it’s a bit far from the city and there is nothing around it, but besides that it was great!
6
Kathy
17. nov. 2025
·
Overnattede 1 nat
The place is spotless, but it’s very loud and chaotic as soon as you walk in. I am used to casino in Orillia where you walk into a concourse and then you walk into the gaming section or you go to the concert area. The hotel was clean and the rooms were nice, but the bed was the most uncomfortable bed I’ve ever slept in. I think I got four hours of sleep. We did have a mysterious man knock on our door, telling us he was coming to check our electrical and was our TV working. Well, the TV was going and the lights were all on. He wasn’t wearing a uniform from the hotel and didn’t have any ID. It was just holding a multimeter in his hand. I told him we were fine and shut the door. I asked security and the people at the front desk and they said they had not sent anybody up. Thankfully, we did not let him in our room. This was 4:30 in the afternoon. The security team seemed to take it seriously but nobody contacted us to see if anybody had come back or if we were OK. The restaurants are a few and far between. The hotel is very remote so it’s not like you could go out and grab food anywhere. We did get a pizza from the casino and it was amazing and fairly reasonably priced.
The place is spotless, but it’s very loud and chaotic as soon as you walk in. I am used to casino in Orillia where you walk into a concourse and then you walk into the gaming section or you go to the concert area. The hotel was clean and the rooms were nice, but the bed was the most uncomfortable bed I’ve ever slept in. I think I got four hours of sleep. We did have a mysterious man knock on our door, telling us he was coming to check our electrical and was our TV working. Well, the TV was going and the lights were all on. He wasn’t wearing a uniform from the hotel and didn’t have any ID. It was just holding a multimeter in his hand. I told him we were fine and shut the door. I asked security and the people at the front desk and they said they had not sent anybody up. Thankfully, we did not let him in our room. This was 4:30 in the afternoon. The security team seemed to take it seriously but nobody contacted us to see if anybody had come back or if we were OK. The restaurants are a few and far between. The hotel is very remote so it’s not like you could go out and grab food anywhere. We did get a pizza from the casino and it was amazing and fairly reasonably priced.
10
Darrin
11. okt. 2025
·
Overnattede 1 nat
Great property. Kind of isolated but expected.
Great property. Kind of isolated but expected.
6
Steve
5. sep. 2025
·
Overnattede 2 nætter
Brand new hotel so what's to say bad about it. Staff are working through the kinks. OK price. Expensive on site food. Far away from conveniences. I don't think I'll bother staying here again.
Brand new hotel so what's to say bad about it. Staff are working through the kinks. OK price. Expensive on site food. Far away from conveniences. I don't think I'll bother staying here again.
10
Renee
23. okt. 2025
·
Overnattede 2 nætter
Wonderful Hotel and friendly staff. Highly recommend this hotel to anyone visiting Ottawa. You just need a vehicle to get around as it’s not really close to anything. I was visiting for work and it was perfect. Will be back again next month.
Wonderful Hotel and friendly staff. Highly recommend this hotel to anyone visiting Ottawa. You just need a vehicle to get around as it’s not really close to anything. I was visiting for work and it was perfect. Will be back again next month.
10
Sandra
9. nov. 2025
·
Overnattede 2 nætter
Beautiful property, very clean, great rooms, staff was very friendly. The only drawback was that it was very far from downtown Ottawa and expensive to get back & forth. It would be nice if there were some kind of shuttle from the hotel.
Beautiful property, very clean, great rooms, staff was very friendly. The only drawback was that it was very far from downtown Ottawa and expensive to get back & forth. It would be nice if there were some kind of shuttle from the hotel.
8
Dennis
17. sep. 2025
·
Overnattede 1 nat
The hotel is new and very well appointed. The only reason for 4 stars is to walk from parking to the hotel entrance one must walk along roadways with the issue of traffic to contend with. Sidewalks from the parking area would be safer especially when dragging luggage. Otherwise, a great hotel.
The hotel is new and very well appointed. The only reason for 4 stars is to walk from parking to the hotel entrance one must walk along roadways with the issue of traffic to contend with. Sidewalks from the parking area would be safer especially when dragging luggage. Otherwise, a great hotel.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Spisning
Ros til steakhouse og nogle spillesteder, med gode portioner og velsmagende måltider. Andre rapporterer begrænsede åbningstider eller tilgængelighed, vanskeligheder med at reservere bord, lange ventetider, gennemsnitlig mad, en markedsplads baseret på en app og basale eller manglende roomservice-muligheder.
Relaterede gæsteanmeldelser
6
Brad
10. aug. 2025
·
Overnattede 1 nat
Rooms are great, but when it comes to food and convenience, the hard rock struck out. They made their market place fully automated, so you’re ordering from a screen, difficult to modify or ask for something simple. We had reservations at steak house, even though it was 2/3 full we were told that if we didn’t have reservations we would not be allowed to sit. We had 9:00 reservations, we got our soup and 5 min after soup was given to us our steak came, so we couldn’t even enjoy the soup. Asked for medium rare, came medium well, we sent it back, was then told that the “heat” said it was medium rare so they will make it rare. New steak came and was 2/3 bone or fat and had zero flavour. Casino was packed, happening.
Rooms are great, but when it comes to food and convenience, the hard rock struck out. They made their market place fully automated, so you’re ordering from a screen, difficult to modify or ask for something simple. We had reservations at steak house, even though it was 2/3 full we were told that if we didn’t have reservations we would not be allowed to sit. We had 9:00 reservations, we got our soup and 5 min after soup was given to us our steak came, so we couldn’t even enjoy the soup. Asked for medium rare, came medium well, we sent it back, was then told that the “heat” said it was medium rare so they will make it rare. New steak came and was 2/3 bone or fat and had zero flavour. Casino was packed, happening.
10
pina
7. okt. 2025
·
Overnattede 1 nat
amazing steakhouse
amazing steakhouse
10
Keith
22. dec. 2025
·
Overnattede 1 nat
Nicely appointed, clean room. Casino was fun and our dinner at the Council Oak was excellent!
Nicely appointed, clean room. Casino was fun and our dinner at the Council Oak was excellent!
10
Carmen
23. sep. 2025
·
Overnattede 1 nat
Excellent clean hotel and the staff were great. I only wished the dining area was open on Monday and Tuesdays. Our food options were limited. Otherwise super happy staying there.
Excellent clean hotel and the staff were great. I only wished the dining area was open on Monday and Tuesdays. Our food options were limited. Otherwise super happy staying there.
8
Daryl
9. okt. 2025
·
Overnattede 1 nat
Bed was comfortable, dining options a bit of a let down, bar and grill needed reservation, then the hard rock itself (food was average), then a food court - but have to order from kiosk then waited 30 min for a pizza. Nothing for a young couple wanting a nice meal in a quiet spot. Older crowd. Would be nice to see something to cater to the 20-40s crowd - club/bar, a place with apps/happy hour style, better music, maybe a kids area with some claw machines since they cant play the casino...there are some missed opportunities. Overall a nice place but needs to work out some of the kinks.
Bed was comfortable, dining options a bit of a let down, bar and grill needed reservation, then the hard rock itself (food was average), then a food court - but have to order from kiosk then waited 30 min for a pizza. Nothing for a young couple wanting a nice meal in a quiet spot. Older crowd. Would be nice to see something to cater to the 20-40s crowd - club/bar, a place with apps/happy hour style, better music, maybe a kids area with some claw machines since they cant play the casino...there are some missed opportunities. Overall a nice place but needs to work out some of the kinks.
6
Troy
9. okt. 2025
·
Overnattede 1 nat
So I'm not usually one to judge a service on one visit, but based on the amount of money I spent for one night, I felt I should clarify my poor rating. The hotel, as explained by the customer service staff during our check in, just opened this past July. The lobby and room was clean. The staff were informative when we arrived with our questions. Check in was a breeze. However, since we arrived late and tired from our road trip, we decided to order room service. It's done through the app QR code on the TV. Delivery was quick. But it was delivered in a take out box instead of plates. We ate our meal out of take out boxes with plastic forks and knives. No condiments provided. Not cool. Secondly, the pillows have plastic zippers on the covers. Found out when I scratched my back while turning over. Now I'm being picky here, but the TV channel selection didn't show the Blue Jay game 3 in the ALDS. Minor point but notable.
So I'm not usually one to judge a service on one visit, but based on the amount of money I spent for one night, I felt I should clarify my poor rating. The hotel, as explained by the customer service staff during our check in, just opened this past July. The lobby and room was clean. The staff were informative when we arrived with our questions. Check in was a breeze. However, since we arrived late and tired from our road trip, we decided to order room service. It's done through the app QR code on the TV. Delivery was quick. But it was delivered in a take out box instead of plates. We ate our meal out of take out boxes with plastic forks and knives. No condiments provided. Not cool. Secondly, the pillows have plastic zippers on the covers. Found out when I scratched my back while turning over. Now I'm being picky here, but the TV channel selection didn't show the Blue Jay game 3 in the ALDS. Minor point but notable.
10
Lynn
13. feb. 2026
·
Overnattede 2 nætter
It was an amazing stay! The staff were outstanding and super friendly. The variety of restaurants available is amazing. The food was all top notch and reasonably priced. Standard nonalcoholic beverages were complementary. The style was quite lovely.
It was an amazing stay! The staff were outstanding and super friendly. The variety of restaurants available is amazing. The food was all top notch and reasonably priced. Standard nonalcoholic beverages were complementary. The style was quite lovely.
8
Maison
28. sep. 2025
·
Overnattede 1 nat
All about the hôtel noting to say, expect for the food , to many peoples impossible to reserve for diner at hard rock restaurant or at the steak house !! No choice to go at the market for wait near an hour to Get a pizza!! Need a buffet in the place
All about the hôtel noting to say, expect for the food , to many peoples impossible to reserve for diner at hard rock restaurant or at the steak house !! No choice to go at the market for wait near an hour to Get a pizza!! Need a buffet in the place
10
Nicholas
14. sep. 2025
·
Overnattede 3 nætter
The steak and seafood restaurant was absolutely fantastic! The hostess was exceptional, making us feel welcome from the moment we arrived. The rooms were beautifully decorated, very nice, and impeccably tidy. It was a truly delightful experience!
The steak and seafood restaurant was absolutely fantastic! The hostess was exceptional, making us feel welcome from the moment we arrived. The rooms were beautifully decorated, very nice, and impeccably tidy. It was a truly delightful experience!
10
John
4. sep. 2025
·
Overnattede 1 nat
I liked everything about the stay. There was only one thing we noticed that needs improvement, there was no functioning evening room service. We will return. We had a excellent stay.
I liked everything about the stay. There was only one thing we noticed that needs improvement, there was no functioning evening room service. We will return. We had a excellent stay.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
8
Rachelle
for 6 dage siden
·
Overnattede 1 nat
Great experience. Hotel is very clean and modern.
Great experience. Hotel is very clean and modern.
6
Mike
for 2 uger siden
·
Overnattede 3 nætter
Appreciate that it was pet friendly.
Appreciate that it was pet friendly.
8
Kelly Lynn
for 3 uger siden
·
Overnattede 2 nætter
Rooms were nice. Excellent spot for no smokers who like to gamble
Rooms were nice. Excellent spot for no smokers who like to gamble
10
brennan
19. aug. 2026
·
Overnattede 1 nat
Very good service! Friendly staff
Very good service! Friendly staff
4
Brett
18. aug. 2026
·
Overnattede 2 nætter
Excellent room, Poor service, terrible food options on property and very poor quality
Excellent room, Poor service, terrible food options on property and very poor quality
Overnatningsstedets retninglinjer
Indtjekning
Udtjekning
Fra 15:00 til 00:00
Før 11:00
Har du et spørgsmål?
Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-09-19: NO DATA
- 2026-09-20: NO DATA
- 2026-09-21: 328.93311310424804USD
- 2026-09-22: NO DATA
- 2026-09-23: 289.53791235046384USD
- 2026-09-24: 233.44240955657958USD
- 2026-09-25: 281.3128136993408USD
- 2026-09-26: 294.3898286621094USD
- 2026-09-27: 157.07413029632568USD
- 2026-09-28: 157.81015180969237USD
- 2026-09-29: 187.10836559143064USD
- 2026-09-30: 166.0279464706421USD
- 2026-10-01: NO DATA
- 2026-10-02: NO DATA
- 2026-10-03: NO DATA
- 2026-10-04: 194.20836950683594USD
- 2026-10-05: 173.76695319061278USD
- 2026-10-06: 226.86102397460937USD
- 2026-10-07: 181.5345453109741USD
- 2026-10-08: 244.59001508636473USD
- 2026-10-09: 319.83636992797847USD
- 2026-10-10: 312.7547923858642USD
- 2026-10-11: 187.54425791625977USD
- 2026-10-12: 173.76695319061278USD
- 2026-10-13: 178.9834559661865USD
- 2026-10-14: 196.51236679077147USD
- 2026-10-15: 226.86102397460937USD
- 2026-10-16: 283.63523735656736USD
- 2026-10-17: 319.83636992797847USD
- 2026-10-18: 317.0852002960205USD
- 2026-10-19: NO DATA
- 2026-10-20: NO DATA
- 2026-10-21: NO DATA
- 2026-10-22: NO DATA
- 2026-10-23: 319.83636992797847USD
- 2026-10-24: 319.83636992797847USD
- 2026-10-25: 194.20836950683594USD
- 2026-10-26: 183.3210277420044USD
- 2026-10-27: 187.54425791625977USD
- 2026-10-28: 199.1563586868286USD
- 2026-10-29: 199.1563586868286USD
- 2026-10-30: 320.75106770935054USD
- 2026-10-31: 325.3458905731201USD
- 2026-11-01: 183.47822992858886USD
- 2026-11-02: 187.54425791625977USD
- 2026-11-03: 187.54425791625977USD
- 2026-11-04: 203.91553008728025USD
- 2026-11-05: 199.46363422546386USD
- 2026-11-06: 298.9131880249023USD
- 2026-11-07: 319.83636992797847USD
- 2026-11-08: 183.80911644744873USD
- 2026-11-09: 178.77622932891845USD
- 2026-11-10: 183.47822992858886USD
- 2026-11-11: 194.3900409362793USD
- 2026-11-12: 195.20376149139403USD
- 2026-11-13: 327.44677737731934USD
- 2026-11-14: 410.4393028045654USD
- 2026-11-15: 178.77622932891845USD
- 2026-11-16: 180.89142634887693USD
- 2026-11-17: 180.12680191955565USD
- 2026-11-18: 244.66862493743895USD
- 2026-11-19: 184.2296301071167USD
Dette overnatningssted tilbyder ikke indtjekning efter lukketid. Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 19 år.
Du skal betale følgende fuldt refunderbare depositum.
Deposit: CAD 200 per accommodation, per night
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort, debetkort og kontanter
- Betaling uden kontanter er tilgængelig
- Lydisolerede gæsteværelser kan ikke garanteres
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer kuliltealarm, røgalarm og udendørsbelysning
- Børn på 18 år og derunder er ikke tilladt på dette overnatningssted.
- Kun registrerede gæster kan opholde sig på værelserne.
- Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
- Hotellet tillader kun kæledyr på specifikke værelser, og der gælder desuden andre begrænsninger for kæledyr (der pålægges et tillægsgebyr, som kan findes i afsnittet om gebyrer). Gæster skal henvende sig direkte til hotellet via kontaktoplysningerne i reservationsbekræftelsen for at medbringe kæledyr.
- Der er mulighed for kontaktløs betaling for alle transaktioner.
- Gebyr for parkeringsservice: 20 CAD pr. dag (intet gebyr for indkørsel/udkørsel)
- Tillægsgebyr for kæledyr: CAD 49.00 pr. kæledyr pr. nat plus et engangsrengøringsgebyr på CAD 49.00
- Der opkræves ikke gebyrer for servicedyr
- Gebyr for ekstra seng: 20.00 CAD pr. ophold
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Parkering
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Ikkerygerværelser
Roomservice
Overvåget parkering
Rengøring
Parkering
Parkering
Overvåget parkering
Gratis parkering
Parking (Limited)
Parking Onsite
Generelt
Roomservice
Restaurant
Ikkerygerværelser
Picnic-område/Borde
Kun voksne
Internet
Gratis wi-fi
Serviceydelser
Rengøring
Sikkerhedsboks
Hæveautomat
Opbevaring af bagage
24-Hour Front Desk
Aktiviteter
Casino
Have
Livemusik
Udendørs møbler
Terrasse
Fitness Center (nearby)