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Hard Rock Hotel & Casino Ottawa

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From

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Acerca de esta propiedad

Siente la emoción del juego en el casino, o disfruta de otras instalaciones, como gimnasio abierto las 24 horas. Otros servicios de este complejo incluyen conexión a Internet wifi gratis, una tienda de recuerdos y una televisión en la zona ...

Servicios

Siente la emoción del juego en el casino, o disfruta de otras instalaciones, como gimnasio abierto las 24 horas. Otros servicios de este complejo incluyen conexión a Internet wifi gratis, una tienda de recuerdos y una televisión en la zona común.

Servicios empresariales

Tendrás un servicio de recepción las 24 horas, atención multilingüe y consigna de equipaje a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.

Comida

Degusta algo de cocina americana en Hard Rock Cafe, uno de los 8 restaurantes de este complejo turístico. El alojamiento también te ofrece servicio de habitaciones con horario limitado y una cafetería. Relájate con un buen refresco en uno de los 3 bares con salón.

Habitaciones

Disfruta de una agradable estancia en una de las 150 habitaciones con Smart TV. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales digitales. El baño privado está provisto de secadores de pelo y albornoces. Entre las comodidades, se incluyen caja fuerte y cafetera y tetera, además de un servicio de limpieza disponible todos los días.

Ubicación

Si decides alojarte en Hard Rock Hotel & Casino Ottawa, te encontrarás en una fantástica zona de Ottawa (Gloucester) y estarás a menos de 15 minutos en coche de Rideau Canal y Carleton University. Además, este complejo con casino se encuentra a 18,4 km de Parliament Hill y a 19,2 km de Mercado Byward Market Square.

Qué hay cerca

Hard Rock Hotel & Casino Ottawa(0.1 millas)
Cohere Centre(5.1 millas)
Centro comercial South Keys(5.2 millas)
Rideau Canal(6.7 millas)
Molino de Watson(7.4 millas)
Mercado de Chapman Mills(8.2 millas)
Billings Estate Museum(8.2 millas)
Parque Mooney's Bay(8.3 millas)
Hog's Back Falls(8.5 millas)
Estadio TD Place(8.6 millas)
Brewer Park(8.7 millas)
Carleton University(8.7 millas)
Parque Vincent Massey(8.7 millas)
Parque Lansdowne(9.3 millas)
Parque Commissioner's(9.4 millas)
El aeropuerto más cercano se encuentra en Aeropuerto internacional de Ottawa (YOW)(5.8 millas)

Aparcamiento
Restaurante
Habitaciones para no fumadores
Servicio de habitaciones
Servicio de aparcacoches
Servicio de limpieza

Ubicación

4837 Albion Road, Otawa, Canadá

Hard Rock Hotel & Casino Ottawa (0.1 millas)

Cohere Centre (5.1 millas)

Centro comercial South Keys (5.2 millas)

Rideau Canal (6.7 millas)

Molino de Watson (7.4 millas)

Mercado de Chapman Mills (8.2 millas)

Más información sobre la ubicación

Opciones de habitación

5

Habitación Deluxe, 1 cama de matrimonio grande, ducha adaptada

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

388 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

4

Habitación Deluxe, 2 camas de matrimonio

Detalles de la oferta

2 Camas Dobles Grandes

Capacidad: 4

391 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

8

Suite, 1 cama de matrimonio grande

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

775 ft²

Zona de comedor independiente

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

4

Habitación Deluxe, 2 camas de matrimonio, ducha adaptada

Detalles de la oferta

2 Camas Dobles Grandes

Capacidad: 4

391 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

8

Suite superior, 1 cama de matrimonio grande, en esquina

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

829 ft²

Zona de comedor independiente

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

6

Habitación Deluxe, 1 cama de matrimonio grande

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

391 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

Reseñas de los huéspedes sobre Hard Rock Hotel & Casino Ottawa

8.8

Fabuloso

Basado en 628 comentarios verificados

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

El Hard Rock Hotel & Casino Ottawa ofrece una experiencia animada, tipo resort, con un casino y múltiples opciones para comer, aunque los huéspedes también señalan su ubicación alejada, algunos problemas con la disponibilidad de restaurantes y frustraciones ocasionales con el servicio o la operativa.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

El Hard Rock Hotel & Casino Ottawa ofrece una experiencia animada, tipo resort, con un casino y múltiples opciones para comer, aunque los huéspedes también señalan su ubicación alejada, algunos problemas con la disponibilidad de restaurantes y frustraciones ocasionales con el servicio o la operativa.

Las habitaciones se describen ampliamente como espaciosas y cómodas, con baños grandes; algunos mencionan baja presión en la ducha, camas incómodas o ventanas con esmerilado y vistas limitadas. La limpieza es constantemente elogiada en toda la propiedad, con solo detalles ocasionales desatendidos. El servicio suele ser amable y servicial, pero la logística del registro de entrada/estacionamiento y problemas aislados con el personal o el mantenimiento decepcionaron a algunos. Espere una estancia limpia y centrada en el entretenimiento que prioriza la diversión en las instalaciones sobre la comodidad del centro de la ciudad.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

El casino en las instalaciones, varios restaurantes y bares y un recinto de conciertos destacan; hay mucho espacio para aparcar y está bien iluminado, con servicio de valet parking disponible. Algunos señalan que hay que caminar por un casino ruidoso y concurrido para llegar a la recepción, que no hay piscina y que, en raras ocasiones, se producen fallos en los ascensores.

Reseñas de huéspedes relacionadas

10

Monique

5 sept 2025

·

Se alojó 1 noche

All around excellent. The only thing missing for us is that there's no pool.

All around excellent. The only thing missing for us is that there's no pool.

10

Magdalena

4 ago 2025

·

Se alojó 1 noche

Great new hotel with comfortable new rooms, beautiful huge bathrooms. The main area by the lobby is where the casino is, so it's LOUD and busy all the time

Great new hotel with comfortable new rooms, beautiful huge bathrooms. The main area by the lobby is where the casino is, so it's LOUD and busy all the time

10

Lynn

29 nov 2025

·

Se alojó 1 noche

Everything is new ! Everywhere is clean. Valet parking worth $20 unless you’re a member. Then it’s free ! Very much enjoyed the smoke-free environment.

Everything is new ! Everywhere is clean. Valet parking worth $20 unless you’re a member. Then it’s free ! Very much enjoyed the smoke-free environment.

10

Jaiden

25 sept 2025

·

Se alojó 3 noches

Went for a concert not really for the casino and it was honestly a great experience. Room was a decent size with a huge bathroom, two restaurants, two bars and basically a food court with a 24/7 snack and coffee bar. All the staff were super. I’m not a huge fan of casinos as they tend to be a lot but it was pretty chill (I stayed Sun-Wed so it wasn’t super busy) only issue was that it’s a bit far from the city and there is nothing around it, but besides that it was great!

Went for a concert not really for the casino and it was honestly a great experience. Room was a decent size with a huge bathroom, two restaurants, two bars and basically a food court with a 24/7 snack and coffee bar. All the staff were super. I’m not a huge fan of casinos as they tend to be a lot but it was pretty chill (I stayed Sun-Wed so it wasn’t super busy) only issue was that it’s a bit far from the city and there is nothing around it, but besides that it was great!

10

Keith

22 dic 2025

·

Se alojó 1 noche

Nicely appointed, clean room. Casino was fun and our dinner at the Council Oak was excellent!

Nicely appointed, clean room. Casino was fun and our dinner at the Council Oak was excellent!

10

Raymond

3 feb 2026

·

Se alojó 1 noche

Beautiful and spacious rooms! Casino and dining options within the facility!

Beautiful and spacious rooms! Casino and dining options within the facility!

10

Bev

12 ago 2025

·

Se alojó 1 noche

I did not like that you had to walk through the casino to get to the hotel front desk. Glad that there is security though

I did not like that you had to walk through the casino to get to the hotel front desk. Glad that there is security though

2

Larry

14 sept 2025

·

Se alojó 1 noche

Arrived at 9:30 went through checkin processamd once checked in to a 4th floor room told that both elevators were down and in order to get to room we had to take stairs. My wife recently had 2 knee surgeries and stairs not an option. After I climbed 4 flights of stairs with our bags... I am done, my wife is down stairs and hopefully will be able to enjoy herself and hopefully the elevators are back on line soon so she can get up to the room. Sorry but for the cost of the room this is a horrible experience... and on a weekend that we are celebrating our anniversary. Thumbs down on this experience.

Arrived at 9:30 went through checkin processamd once checked in to a 4th floor room told that both elevators were down and in order to get to room we had to take stairs. My wife recently had 2 knee surgeries and stairs not an option. After I climbed 4 flights of stairs with our bags... I am done, my wife is down stairs and hopefully will be able to enjoy herself and hopefully the elevators are back on line soon so she can get up to the room. Sorry but for the cost of the room this is a horrible experience... and on a weekend that we are celebrating our anniversary. Thumbs down on this experience.

10

Kenneth

5 ago 2025

·

Se alojó 1 noche

Hard Rock Hotel Ottawa Grand opening in July 2025 Staff , Rooms , suites and service and decor add Hard Rock Live where all Excellent 10 plus You are a Guest here enjoy your stay

Hard Rock Hotel Ottawa Grand opening in July 2025 Staff , Rooms , suites and service and decor add Hard Rock Live where all Excellent 10 plus You are a Guest here enjoy your stay

10

Stella

29 oct 2025

·

Se alojó 1 noche

The hotel was beautiful. The parking lot was well lite for patrons. Food at cafe was excellent, very large portions. Enjoyed our visit certainly will return!!

The hotel was beautiful. The parking lot was well lite for patrons. Food at cafe was excellent, very large portions. Enjoyed our visit certainly will return!!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Muchos huéspedes describen las habitaciones y las zonas comunes como impecables o muy limpias; la calidad de la limpieza es generalmente buena. Algunos mencionan puntos desatendidos o baños que necesitan una limpieza más profunda.

Reseñas de huéspedes relacionadas

10

Lynn

29 nov 2025

·

Se alojó 1 noche

Everything is new ! Everywhere is clean. Valet parking worth $20 unless you’re a member. Then it’s free ! Very much enjoyed the smoke-free environment.

Everything is new ! Everywhere is clean. Valet parking worth $20 unless you’re a member. Then it’s free ! Very much enjoyed the smoke-free environment.

10

Emily

19 ene 2026

·

Se alojó 1 noche

Clean room and comfortable bed.

Clean room and comfortable bed.

10

Ross

24 nov 2025

·

Se alojó 1 noche

Beautiful Clean Rooms

Beautiful Clean Rooms

10

Lynne

6 feb 2026

·

Se alojó 1 noche

Clean room, good view, pleasant staff

Clean room, good view, pleasant staff

10

Marshall

3 nov 2025

·

Se alojó 1 noche

Spotless hotel and room hard rock restaurant had excellent smash burger perfect stay will be back for sure!

Spotless hotel and room hard rock restaurant had excellent smash burger perfect stay will be back for sure!

10

Nicholas

14 sept 2025

·

Se alojó 3 noches

The steak and seafood restaurant was absolutely fantastic! The hostess was exceptional, making us feel welcome from the moment we arrived. The rooms were beautifully decorated, very nice, and impeccably tidy. It was a truly delightful experience!

The steak and seafood restaurant was absolutely fantastic! The hostess was exceptional, making us feel welcome from the moment we arrived. The rooms were beautifully decorated, very nice, and impeccably tidy. It was a truly delightful experience!

10

Anne Sophie

13 oct 2025

·

Se alojó 2 noches

We had a lovely 2 night stay. The steak house was amazing and had a good selection. The staff had great etiquette and added to the experience. The casino was lively, nicely decorated, overall nice ambiance. As far as our room, the bathroom needed a deeper clean but other than that it was modern, clean, and carried the Hard Rock theme. We already have recommended the casino and hotel to our friends. We will absolutely come back !

We had a lovely 2 night stay. The steak house was amazing and had a good selection. The staff had great etiquette and added to the experience. The casino was lively, nicely decorated, overall nice ambiance. As far as our room, the bathroom needed a deeper clean but other than that it was modern, clean, and carried the Hard Rock theme. We already have recommended the casino and hotel to our friends. We will absolutely come back !

8

Luisa

15 ene 2026

·

Se alojó 1 noche

Clean room

Clean room

10

John

20 nov 2025

·

Se alojó 2 noches

Clean

Clean

4

Jason

26 oct 2025

·

Se alojó 1 noche

Room was clean ish Tooth paste stains on vanity and floor Dust in certain areas Desk manager was not professional Disrespectful/ defensive about simple request and questions about our room False advertisement of the room Rock spa was a shower Not a bath/spa Dinner staff was amazing And respectful Cleaning staff as well

Room was clean ish Tooth paste stains on vanity and floor Dust in certain areas Desk manager was not professional Disrespectful/ defensive about simple request and questions about our room False advertisement of the room Rock spa was a shower Not a bath/spa Dinner staff was amazing And respectful Cleaning staff as well

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son modernas, espaciosas y cómodas, con baños grandes y algunas vistas agradables. Algunos informan de baja presión en la ducha, camas incómodas, ventanas con esmerilado o no transparentes en ciertas habitaciones y ocasionales errores con las comodidades, como bañeras de hidromasaje o microondas en la habitación faltantes.

Reseñas de huéspedes relacionadas

10

Josh

23 ago 2025

·

Se alojó 1 noche

Very beautiful, nice view out the window hotel room.

Very beautiful, nice view out the window hotel room.

6

Ken

11 ago 2025

·

Se alojó 1 noche

I paid extra for a King suite with soaker tub. It indicated in the description and pictures. I was given a room without one, then switched rooms. This one also didn't have one. Why am I paying extra for a room without the amenities listed?

I paid extra for a King suite with soaker tub. It indicated in the description and pictures. I was given a room without one, then switched rooms. This one also didn't have one. Why am I paying extra for a room without the amenities listed?

4

Nicholas

7 oct 2025

·

Se alojó 2 noches

We were in second floor room that faces the casino. Because the rooms are adjacent to the casino roof the window isn’t floor to ceiling like they depict when you book it. Not only is the window much smaller than depicted it’s also frosted and non transparent up to 6+ feet high… it feels like sleeping in a basement. This isn’t really acceptable at the same price as the other rooms that have floor to ceiling windows that are actually windows. There should not be hotel rooms in this area, it should be gym or spa. If they want to put rooms here they should be discounted rooms. The funny thing is, it wasn’t even that busy, why would they put first time customer here at their new property. Speaks to bad service.

We were in second floor room that faces the casino. Because the rooms are adjacent to the casino roof the window isn’t floor to ceiling like they depict when you book it. Not only is the window much smaller than depicted it’s also frosted and non transparent up to 6+ feet high… it feels like sleeping in a basement. This isn’t really acceptable at the same price as the other rooms that have floor to ceiling windows that are actually windows. There should not be hotel rooms in this area, it should be gym or spa. If they want to put rooms here they should be discounted rooms. The funny thing is, it wasn’t even that busy, why would they put first time customer here at their new property. Speaks to bad service.

6

Kathy

17 nov 2025

·

Se alojó 1 noche

The place is spotless, but it’s very loud and chaotic as soon as you walk in. I am used to casino in Orillia where you walk into a concourse and then you walk into the gaming section or you go to the concert area. The hotel was clean and the rooms were nice, but the bed was the most uncomfortable bed I’ve ever slept in. I think I got four hours of sleep. We did have a mysterious man knock on our door, telling us he was coming to check our electrical and was our TV working. Well, the TV was going and the lights were all on. He wasn’t wearing a uniform from the hotel and didn’t have any ID. It was just holding a multimeter in his hand. I told him we were fine and shut the door. I asked security and the people at the front desk and they said they had not sent anybody up. Thankfully, we did not let him in our room. This was 4:30 in the afternoon. The security team seemed to take it seriously but nobody contacted us to see if anybody had come back or if we were OK. The restaurants are a few and far between. The hotel is very remote so it’s not like you could go out and grab food anywhere. We did get a pizza from the casino and it was amazing and fairly reasonably priced.

The place is spotless, but it’s very loud and chaotic as soon as you walk in. I am used to casino in Orillia where you walk into a concourse and then you walk into the gaming section or you go to the concert area. The hotel was clean and the rooms were nice, but the bed was the most uncomfortable bed I’ve ever slept in. I think I got four hours of sleep. We did have a mysterious man knock on our door, telling us he was coming to check our electrical and was our TV working. Well, the TV was going and the lights were all on. He wasn’t wearing a uniform from the hotel and didn’t have any ID. It was just holding a multimeter in his hand. I told him we were fine and shut the door. I asked security and the people at the front desk and they said they had not sent anybody up. Thankfully, we did not let him in our room. This was 4:30 in the afternoon. The security team seemed to take it seriously but nobody contacted us to see if anybody had come back or if we were OK. The restaurants are a few and far between. The hotel is very remote so it’s not like you could go out and grab food anywhere. We did get a pizza from the casino and it was amazing and fairly reasonably priced.

10

Lorne

30 nov 2025

·

Se alojó 1 noche

the room was excellent. Clean, very luxurious and well planned out. well worth the visit. the only regret is we didn't stay longer.

the room was excellent. Clean, very luxurious and well planned out. well worth the visit. the only regret is we didn't stay longer.

10

Josee

11 sept 2025

·

Se alojó 1 noche

Very nice rooms, clean and modern.

Very nice rooms, clean and modern.

6

Ryan

21 ene 2026

·

Se alojó 1 noche

Hotel Staff wasn't too friendly at check-in or checkout. Very little water pressure for the shower which made it a cold a shower.

Hotel Staff wasn't too friendly at check-in or checkout. Very little water pressure for the shower which made it a cold a shower.

10

Ralph

16 dic 2025

·

Se alojó 1 noche

Our room was very nice. The bed was very comfortable. Great place for a quick get away.

Our room was very nice. The bed was very comfortable. Great place for a quick get away.

8

Mark

10 nov 2025

·

Se alojó 1 noche

Room is well appointed and nice decor. Bathrooms are very good

Room is well appointed and nice decor. Bathrooms are very good

10

Darnell

25 dic 2025

·

Se alojó 1 noche

Great room... stayed in suite.... big, clean and comfortable

Great room... stayed in suite.... big, clean and comfortable

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal suele ser amable, servicial y eficiente. Sin embargo, los huéspedes citan experiencias inconsistentes en la recepción, problemas con el registro de entrada y el aparcamiento, un seguimiento limitado de los problemas y ocasionales interrupciones del mantenimiento.

Reseñas de huéspedes relacionadas

10

Abtin

22 oct 2025

·

Se alojó 2 noches

Very friendly staff. Clean and pleasant atmosphere. Accommodating and efficient in response. Would stay here again.

Very friendly staff. Clean and pleasant atmosphere. Accommodating and efficient in response. Would stay here again.

8

Stephanie

10 oct 2025

·

Se alojó 1 noche

Quick check in, friendly staff. Not happy that my room is close to the elevator again.

Quick check in, friendly staff. Not happy that my room is close to the elevator again.

6

Carrie-Anne

9 nov 2025

·

Se alojó 1 noche

The front desk clerk told us that our room was on the third floor but it was actually on the fourth, which led to some confusion trying to find it. Why is room 1411 on the fourth floor and not the 14th? Why not number it as 411? Weird. She was also kind of abrasive about the error on the machine, blamed me for the incidentals signature not going through when it was not my fault the thing crashed. Not a great start.

The front desk clerk told us that our room was on the third floor but it was actually on the fourth, which led to some confusion trying to find it. Why is room 1411 on the fourth floor and not the 14th? Why not number it as 411? Weird. She was also kind of abrasive about the error on the machine, blamed me for the incidentals signature not going through when it was not my fault the thing crashed. Not a great start.

10

Lynn

13 feb 2026

·

Se alojó 2 noches

It was an amazing stay! The staff were outstanding and super friendly. The variety of restaurants available is amazing. The food was all top notch and reasonably priced. Standard nonalcoholic beverages were complementary. The style was quite lovely.

It was an amazing stay! The staff were outstanding and super friendly. The variety of restaurants available is amazing. The food was all top notch and reasonably priced. Standard nonalcoholic beverages were complementary. The style was quite lovely.

6

Ryan

21 ene 2026

·

Se alojó 1 noche

Hotel Staff wasn't too friendly at check-in or checkout. Very little water pressure for the shower which made it a cold a shower.

Hotel Staff wasn't too friendly at check-in or checkout. Very little water pressure for the shower which made it a cold a shower.

2

Alexandre

23 oct 2025

·

Se alojó 2 noches

Staff were horrible , not accommodating or pleasant same with every single wait staff in their restaurants. No concierge and had to walk through security everytime coming and going from hotel. Was horrible. Never will I return

Staff were horrible , not accommodating or pleasant same with every single wait staff in their restaurants. No concierge and had to walk through security everytime coming and going from hotel. Was horrible. Never will I return

2

Sara

24 sept 2025

·

Se alojó 3 noches

The manager, Greg, was absolutely not helpful when the second room I had booked got canceled in their system for my guest. I had checked in the previous night and informed the reception that my guest was arriving late, we intentionally booked the extra night as we had to be at an event prior to the usual check in time. The staff made the error of not making that note, and when I brought this to Greg's attention, he did not offer any solution or compensation for their mistake as my guest had to book a hotel last minute further away from our event. There were also flies in my room that I couldn't get rid of! I stayed in a room with frosted windows and it made me feel so weird that I couldn't see outside, almost like not having a window at all! They also only make your room every other day (?!) which was a first for me. I've stayed at Hard Rock Hotels in Mexico and it was the best experience. Had high hopes for this location, but was definitely disappointed.

The manager, Greg, was absolutely not helpful when the second room I had booked got canceled in their system for my guest. I had checked in the previous night and informed the reception that my guest was arriving late, we intentionally booked the extra night as we had to be at an event prior to the usual check in time. The staff made the error of not making that note, and when I brought this to Greg's attention, he did not offer any solution or compensation for their mistake as my guest had to book a hotel last minute further away from our event. There were also flies in my room that I couldn't get rid of! I stayed in a room with frosted windows and it made me feel so weird that I couldn't see outside, almost like not having a window at all! They also only make your room every other day (?!) which was a first for me. I've stayed at Hard Rock Hotels in Mexico and it was the best experience. Had high hopes for this location, but was definitely disappointed.

6

Roger

27 ago 2025

·

Se alojó 1 noche

Check in as a hotel guest was challenging and frustrating. facility seems to cater to casino guests, not hotel quests. Check in parking was the biggest problem and frustration. Single lane for (drop off) only and 2 empty lanes for Valet. I understand it is best for the casino to charge additional fees for valet, but as a hotel guest there was nowhere to leave the car as you bring your bags in for check in to your room. I was scolded by a lady ( short blond hair) I was told that other guests could figure out where to park. ( I guess that means I’m the problem.

Check in as a hotel guest was challenging and frustrating. facility seems to cater to casino guests, not hotel quests. Check in parking was the biggest problem and frustration. Single lane for (drop off) only and 2 empty lanes for Valet. I understand it is best for the casino to charge additional fees for valet, but as a hotel guest there was nowhere to leave the car as you bring your bags in for check in to your room. I was scolded by a lady ( short blond hair) I was told that other guests could figure out where to park. ( I guess that means I’m the problem.

8

Carolyn

29 oct 2025

·

Se alojó 1 noche

Room was great, we had an accessible room for my mom and it was perfect. Only complaint there was no coffee for the morning, tray was empty and I only noticed when I went to make it. Staff was awesome, super friendly and helpful our first stay and definitely not our last!

Room was great, we had an accessible room for my mom and it was perfect. Only complaint there was no coffee for the morning, tray was empty and I only noticed when I went to make it. Staff was awesome, super friendly and helpful our first stay and definitely not our last!

10

Candice

9 nov 2025

·

Se alojó 2 noches

Our room was spectacular! The dining options were great and the staff was amazing!

Our room was spectacular! The dining options were great and the staff was amazing!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Alejado del centro y de las comodidades; la mayoría recomienda tener un coche y señala las limitadas opciones cercanas. El casino, los restaurantes y los eventos en las instalaciones reducen la necesidad de desplazarse.

Reseñas de huéspedes relacionadas

10

Magdalena

4 ago 2025

·

Se alojó 1 noche

Great new hotel with comfortable new rooms, beautiful huge bathrooms. The main area by the lobby is where the casino is, so it's LOUD and busy all the time

Great new hotel with comfortable new rooms, beautiful huge bathrooms. The main area by the lobby is where the casino is, so it's LOUD and busy all the time

8

William

16 ago 2025

·

Se alojó 1 noche

The location and facility was difficult to access with limited handicapped parking an inconvenience for guests with limited mobility. Additionally, rest areas - seating & quiet areas was limited.

The location and facility was difficult to access with limited handicapped parking an inconvenience for guests with limited mobility. Additionally, rest areas - seating & quiet areas was limited.

10

Donald

25 oct 2025

·

Se alojó 1 noche

All in one spot but close enough to major dinning and shopping if you leave the casino

All in one spot but close enough to major dinning and shopping if you leave the casino

10

Jaiden

25 sept 2025

·

Se alojó 3 noches

Went for a concert not really for the casino and it was honestly a great experience. Room was a decent size with a huge bathroom, two restaurants, two bars and basically a food court with a 24/7 snack and coffee bar. All the staff were super. I’m not a huge fan of casinos as they tend to be a lot but it was pretty chill (I stayed Sun-Wed so it wasn’t super busy) only issue was that it’s a bit far from the city and there is nothing around it, but besides that it was great!

Went for a concert not really for the casino and it was honestly a great experience. Room was a decent size with a huge bathroom, two restaurants, two bars and basically a food court with a 24/7 snack and coffee bar. All the staff were super. I’m not a huge fan of casinos as they tend to be a lot but it was pretty chill (I stayed Sun-Wed so it wasn’t super busy) only issue was that it’s a bit far from the city and there is nothing around it, but besides that it was great!

6

Kathy

17 nov 2025

·

Se alojó 1 noche

The place is spotless, but it’s very loud and chaotic as soon as you walk in. I am used to casino in Orillia where you walk into a concourse and then you walk into the gaming section or you go to the concert area. The hotel was clean and the rooms were nice, but the bed was the most uncomfortable bed I’ve ever slept in. I think I got four hours of sleep. We did have a mysterious man knock on our door, telling us he was coming to check our electrical and was our TV working. Well, the TV was going and the lights were all on. He wasn’t wearing a uniform from the hotel and didn’t have any ID. It was just holding a multimeter in his hand. I told him we were fine and shut the door. I asked security and the people at the front desk and they said they had not sent anybody up. Thankfully, we did not let him in our room. This was 4:30 in the afternoon. The security team seemed to take it seriously but nobody contacted us to see if anybody had come back or if we were OK. The restaurants are a few and far between. The hotel is very remote so it’s not like you could go out and grab food anywhere. We did get a pizza from the casino and it was amazing and fairly reasonably priced.

The place is spotless, but it’s very loud and chaotic as soon as you walk in. I am used to casino in Orillia where you walk into a concourse and then you walk into the gaming section or you go to the concert area. The hotel was clean and the rooms were nice, but the bed was the most uncomfortable bed I’ve ever slept in. I think I got four hours of sleep. We did have a mysterious man knock on our door, telling us he was coming to check our electrical and was our TV working. Well, the TV was going and the lights were all on. He wasn’t wearing a uniform from the hotel and didn’t have any ID. It was just holding a multimeter in his hand. I told him we were fine and shut the door. I asked security and the people at the front desk and they said they had not sent anybody up. Thankfully, we did not let him in our room. This was 4:30 in the afternoon. The security team seemed to take it seriously but nobody contacted us to see if anybody had come back or if we were OK. The restaurants are a few and far between. The hotel is very remote so it’s not like you could go out and grab food anywhere. We did get a pizza from the casino and it was amazing and fairly reasonably priced.

10

Darrin

11 oct 2025

·

Se alojó 1 noche

Great property. Kind of isolated but expected.

Great property. Kind of isolated but expected.

6

Steve

5 sept 2025

·

Se alojó 2 noches

Brand new hotel so what's to say bad about it. Staff are working through the kinks. OK price. Expensive on site food. Far away from conveniences. I don't think I'll bother staying here again.

Brand new hotel so what's to say bad about it. Staff are working through the kinks. OK price. Expensive on site food. Far away from conveniences. I don't think I'll bother staying here again.

10

Renee

23 oct 2025

·

Se alojó 2 noches

Wonderful Hotel and friendly staff. Highly recommend this hotel to anyone visiting Ottawa. You just need a vehicle to get around as it’s not really close to anything. I was visiting for work and it was perfect. Will be back again next month.

Wonderful Hotel and friendly staff. Highly recommend this hotel to anyone visiting Ottawa. You just need a vehicle to get around as it’s not really close to anything. I was visiting for work and it was perfect. Will be back again next month.

10

Sandra

9 nov 2025

·

Se alojó 2 noches

Beautiful property, very clean, great rooms, staff was very friendly. The only drawback was that it was very far from downtown Ottawa and expensive to get back & forth. It would be nice if there were some kind of shuttle from the hotel.

Beautiful property, very clean, great rooms, staff was very friendly. The only drawback was that it was very far from downtown Ottawa and expensive to get back & forth. It would be nice if there were some kind of shuttle from the hotel.

8

Dennis

17 sept 2025

·

Se alojó 1 noche

The hotel is new and very well appointed. The only reason for 4 stars is to walk from parking to the hotel entrance one must walk along roadways with the issue of traffic to contend with. Sidewalks from the parking area would be safer especially when dragging luggage. Otherwise, a great hotel.

The hotel is new and very well appointed. The only reason for 4 stars is to walk from parking to the hotel entrance one must walk along roadways with the issue of traffic to contend with. Sidewalks from the parking area would be safer especially when dragging luggage. Otherwise, a great hotel.

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Comida

Elogios para el restaurante de carnes y algunos locales, con buenas porciones y comidas sabrosas. Otros informan de horarios o disponibilidad limitados, dificultad para conseguir reservas, largas esperas, comida mediocre, un mercado basado en aplicaciones y servicio de habitaciones básico o inexistente.

Reseñas de huéspedes relacionadas

6

Brad

10 ago 2025

·

Se alojó 1 noche

Rooms are great, but when it comes to food and convenience, the hard rock struck out. They made their market place fully automated, so you’re ordering from a screen, difficult to modify or ask for something simple. We had reservations at steak house, even though it was 2/3 full we were told that if we didn’t have reservations we would not be allowed to sit. We had 9:00 reservations, we got our soup and 5 min after soup was given to us our steak came, so we couldn’t even enjoy the soup. Asked for medium rare, came medium well, we sent it back, was then told that the “heat” said it was medium rare so they will make it rare. New steak came and was 2/3 bone or fat and had zero flavour. Casino was packed, happening.

Rooms are great, but when it comes to food and convenience, the hard rock struck out. They made their market place fully automated, so you’re ordering from a screen, difficult to modify or ask for something simple. We had reservations at steak house, even though it was 2/3 full we were told that if we didn’t have reservations we would not be allowed to sit. We had 9:00 reservations, we got our soup and 5 min after soup was given to us our steak came, so we couldn’t even enjoy the soup. Asked for medium rare, came medium well, we sent it back, was then told that the “heat” said it was medium rare so they will make it rare. New steak came and was 2/3 bone or fat and had zero flavour. Casino was packed, happening.

10

pina

7 oct 2025

·

Se alojó 1 noche

amazing steakhouse

amazing steakhouse

10

Keith

22 dic 2025

·

Se alojó 1 noche

Nicely appointed, clean room. Casino was fun and our dinner at the Council Oak was excellent!

Nicely appointed, clean room. Casino was fun and our dinner at the Council Oak was excellent!

10

Carmen

23 sept 2025

·

Se alojó 1 noche

Excellent clean hotel and the staff were great. I only wished the dining area was open on Monday and Tuesdays. Our food options were limited. Otherwise super happy staying there.

Excellent clean hotel and the staff were great. I only wished the dining area was open on Monday and Tuesdays. Our food options were limited. Otherwise super happy staying there.

8

Daryl

9 oct 2025

·

Se alojó 1 noche

Bed was comfortable, dining options a bit of a let down, bar and grill needed reservation, then the hard rock itself (food was average), then a food court - but have to order from kiosk then waited 30 min for a pizza. Nothing for a young couple wanting a nice meal in a quiet spot. Older crowd. Would be nice to see something to cater to the 20-40s crowd - club/bar, a place with apps/happy hour style, better music, maybe a kids area with some claw machines since they cant play the casino...there are some missed opportunities. Overall a nice place but needs to work out some of the kinks.

Bed was comfortable, dining options a bit of a let down, bar and grill needed reservation, then the hard rock itself (food was average), then a food court - but have to order from kiosk then waited 30 min for a pizza. Nothing for a young couple wanting a nice meal in a quiet spot. Older crowd. Would be nice to see something to cater to the 20-40s crowd - club/bar, a place with apps/happy hour style, better music, maybe a kids area with some claw machines since they cant play the casino...there are some missed opportunities. Overall a nice place but needs to work out some of the kinks.

6

Troy

9 oct 2025

·

Se alojó 1 noche

So I'm not usually one to judge a service on one visit, but based on the amount of money I spent for one night, I felt I should clarify my poor rating. The hotel, as explained by the customer service staff during our check in, just opened this past July. The lobby and room was clean. The staff were informative when we arrived with our questions. Check in was a breeze. However, since we arrived late and tired from our road trip, we decided to order room service. It's done through the app QR code on the TV. Delivery was quick. But it was delivered in a take out box instead of plates. We ate our meal out of take out boxes with plastic forks and knives. No condiments provided. Not cool. Secondly, the pillows have plastic zippers on the covers. Found out when I scratched my back while turning over. Now I'm being picky here, but the TV channel selection didn't show the Blue Jay game 3 in the ALDS. Minor point but notable.

So I'm not usually one to judge a service on one visit, but based on the amount of money I spent for one night, I felt I should clarify my poor rating. The hotel, as explained by the customer service staff during our check in, just opened this past July. The lobby and room was clean. The staff were informative when we arrived with our questions. Check in was a breeze. However, since we arrived late and tired from our road trip, we decided to order room service. It's done through the app QR code on the TV. Delivery was quick. But it was delivered in a take out box instead of plates. We ate our meal out of take out boxes with plastic forks and knives. No condiments provided. Not cool. Secondly, the pillows have plastic zippers on the covers. Found out when I scratched my back while turning over. Now I'm being picky here, but the TV channel selection didn't show the Blue Jay game 3 in the ALDS. Minor point but notable.

10

Lynn

13 feb 2026

·

Se alojó 2 noches

It was an amazing stay! The staff were outstanding and super friendly. The variety of restaurants available is amazing. The food was all top notch and reasonably priced. Standard nonalcoholic beverages were complementary. The style was quite lovely.

It was an amazing stay! The staff were outstanding and super friendly. The variety of restaurants available is amazing. The food was all top notch and reasonably priced. Standard nonalcoholic beverages were complementary. The style was quite lovely.

8

Maison

28 sept 2025

·

Se alojó 1 noche

All about the hôtel noting to say, expect for the food , to many peoples impossible to reserve for diner at hard rock restaurant or at the steak house !! No choice to go at the market for wait near an hour to Get a pizza!! Need a buffet in the place

All about the hôtel noting to say, expect for the food , to many peoples impossible to reserve for diner at hard rock restaurant or at the steak house !! No choice to go at the market for wait near an hour to Get a pizza!! Need a buffet in the place

10

Nicholas

14 sept 2025

·

Se alojó 3 noches

The steak and seafood restaurant was absolutely fantastic! The hostess was exceptional, making us feel welcome from the moment we arrived. The rooms were beautifully decorated, very nice, and impeccably tidy. It was a truly delightful experience!

The steak and seafood restaurant was absolutely fantastic! The hostess was exceptional, making us feel welcome from the moment we arrived. The rooms were beautifully decorated, very nice, and impeccably tidy. It was a truly delightful experience!

10

John

4 sept 2025

·

Se alojó 1 noche

I liked everything about the stay. There was only one thing we noticed that needs improvement, there was no functioning evening room service. We will return. We had a excellent stay.

I liked everything about the stay. There was only one thing we noticed that needs improvement, there was no functioning evening room service. We will return. We had a excellent stay.

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8

Rachelle

hace 6 días

·

Se alojó 1 noche

Great experience. Hotel is very clean and modern.

Great experience. Hotel is very clean and modern.

6

Mike

hace 2 semanas

·

Se alojó 3 noches

Appreciate that it was pet friendly.

Appreciate that it was pet friendly.

8

Kelly Lynn

hace 3 semanas

·

Se alojó 2 noches

Rooms were nice. Excellent spot for no smokers who like to gamble

Rooms were nice. Excellent spot for no smokers who like to gamble

10

brennan

19 ago 2026

·

Se alojó 1 noche

Very good service! Friendly staff

Very good service! Friendly staff

4

Brett

18 ago 2026

·

Se alojó 2 noches

Excellent room, Poor service, terrible food options on property and very poor quality

Excellent room, Poor service, terrible food options on property and very poor quality

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 00:00

Antes de la(s) 11:00

Depósito de seguridad

Se te pedirá que pagues el depósito totalmente reembolsable para esta propiedad.

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

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Precios para las próximas fechas

septiembre 2026

octubre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

Este alojamiento no permite realizar el registro de entrada fuera del horario establecido. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.

El check in debe realizarlo alguien que tenga al menos 19 años.

Se te pedirá que pagues el siguiente depósito totalmente reembolsable.

Depósito: CAD 200 por alojamiento, por noche

Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
Transacciones sin efectivo disponibles
No se garantiza la disponibilidad de habitaciones sin ruidos.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: detector de monóxido de carbono, detector de humo y iluminación exterior.

Este alojamiento no acepta niños de 18 años o menos.
Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
Este alojamiento permite mascotas solo en determinadas habitaciones y tiene otras restricciones sobre las mascotas (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas). Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva.
Es posible pagar todas las transacciones sin dinero en efectivo.

Aparcamiento de vehículos grandes con asistencia: 20 CAD por día (entrada y salida libre).
Mascotas: 49.00 CAD por mascota, por noche más cargo único de 49.00 CAD por limpieza
No se cobran tasas por los animales de servicio
Cama adicional: 20.00 CAD por estancia

La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.