Retour à la recherche

Hard Rock Hotel & Casino Ottawa

From

193 $US

/nuit

Hard Rock Hotel & Casino Ottawa - Image 1

Hard Rock Hotel & Casino Ottawa - Chambre

Hard Rock Hotel & Casino Ottawa - Chambre

Hard Rock Hotel & Casino Ottawa - Vue de la chambre

Hard Rock Hotel & Casino Ottawa - Restaurant

Sélectionnez les dates pour voir les prix et les disponibilités

From

193 $US

/nuit

À propos de cet établissement

Tentez votre chance au casino ou bien profitez des nombreuses infrastructures de loisirs proposées par l'hébergement, comme une salle de fitness ouverte 24 h/24. Ce complexe touristique propose également l'accès Wi-Fi à Internet gratuit, un...

Équipements

Tentez votre chance au casino ou bien profitez des nombreuses infrastructures de loisirs proposées par l'hébergement, comme une salle de fitness ouverte 24 h/24. Ce complexe touristique propose également l'accès Wi-Fi à Internet gratuit, une boutique de souvenirs/un kiosque à journaux et une télévision dans l'espace commun.

Services de l'établissement

Les équipements et services proposés incluent une réception ouverte 24 h/24, un personnel polyglotte et une consigne à bagages. Un parking gratuit est disponible dans l'enceinte de l'hébergement.

Repas

Vous découvrirez de nombreuses spécialités Cuisine américaine proposée par Hard Rock Cafe, l'un des 8 restaurants de ce complexe touristique ou profitez du service d'étage (horaires limités), idéal pour une soirée cocooning en amoureux ou en solo. Si vous avez un petit creux pendant la journée, vous trouverez aussi un café sur place. L'hébergement vous invite à la détente dans un de ses 3 bars/lounges.

Chambres

Choisissez une des 150 chambres dotées d'une TV connectée. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes numériques. Une salle de bain privée avec un sèche-cheveux et des peignoirs est à votre disposition. Les équipements et services offerts par l'hébergement comprennent un coffre-fort et une cafetière ou une bouilloire. Le service d'entretien est assuré tous les jours.

Emplacement

En choisissant Hard Rock Hotel & Casino Ottawa, vous profiterez d'un séjour à Ottawa (Gloucester), à moins de 15 minutes en voiture de Canal Rideau et Université Carleton. Ce complexe touristique avec casino se trouve à 18,4 km de Colline du Parlement et à 19,2 km de Place du marché By.

À proximité

Hôtel & Casino Hard Rock Ottawa(0.1 miles)
Centre Cohere(5.1 miles)
Centre commercial South Keys Shopping Centre(5.2 miles)
Canal Rideau(6.7 miles)
Watson's Mill(7.4 miles)
Musée du domaine Billings(8.2 miles)
Mooney's Bay Park(8.2 miles)
Chutes Hog's Back(8.3 miles)
Stade TD Place(8.5 miles)
Brewer Park(8.6 miles)
Université Carleton(8.7 miles)
Parc Vincent Massey(8.7 miles)
Parc Lansdowne(8.7 miles)
Commissioner's Park(9.3 miles)
Université Saint-Paul d'Ottawa(9.4 miles)
L'aéroport principal le plus proche est : Aéroport international Macdonald-Cartier (YOW)(5.8 miles)

Parking
Restaurant
Chambres non-fumeurs
Service en chambre
Service de voiturier
Ménage

Emplacement

4837 Albion Road, Ottawa, Canada

Hôtel & Casino Hard Rock Ottawa (0.1 miles)

Centre Cohere (5.1 miles)

Centre commercial South Keys Shopping Centre (5.2 miles)

Canal Rideau (6.7 miles)

Watson's Mill (7.4 miles)

Musée du domaine Billings (8.2 miles)

Plus d'informations sur l'emplacement

Options de chambre

5

Chambre Deluxe, 1 très grand lit, douche accessible en fauteuil roulant

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

388 ft²

Climatisation

Chauffage

Wi-Fi (gratuit)

4

Chambre Deluxe, 2 grands lits

Détails de la chambre

2 Grands Lits Doubles

Couchages 4

391 ft²

Climatisation

Chauffage

Wi-Fi (gratuit)

8

Suite, 1 très grand lit

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

775 ft²

Salle à manger séparée

Climatisation

Chauffage

Wi-Fi (gratuit)

4

Chambre Deluxe, 2 grands lits, douche accessible en fauteuil roulant

Détails de la chambre

2 Grands Lits Doubles

Couchages 4

391 ft²

Climatisation

Chauffage

Wi-Fi (gratuit)

8

Suite Supérieure, 1 très grand lit, en angle

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

829 ft²

Salle à manger séparée

Climatisation

Chauffage

Wi-Fi (gratuit)

6

Chambre Deluxe, 1 très grand lit

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

391 ft²

Climatisation

Chauffage

Wi-Fi (gratuit)

Avis des voyageurs sur Hard Rock Hotel & Casino Ottawa

8.8

Fabuleux

Basé sur 628 avis vérifiés

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Le Hard Rock Hotel & Casino Ottawa offre une expérience animée de type station balnéaire avec un casino sur place et de nombreux restaurants, bien que les clients soulignent également son emplacement isolé, quelques problèmes de disponibilité des restaurants et des frustrations occasionnelles liées au service ou au fonctionnement.

Équipements

Points positifs

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Le Hard Rock Hotel & Casino Ottawa offre une expérience animée de type station balnéaire avec un casino sur place et de nombreux restaurants, bien que les clients soulignent également son emplacement isolé, quelques problèmes de disponibilité des restaurants et des frustrations occasionnelles liées au service ou au fonctionnement.

Les chambres sont largement décrites comme spacieuses et confortables, avec de grandes salles de bains ; certains mentionnent une faible pression de la douche, des lits inconfortables ou des fenêtres dépolies avec une vue limitée. La propreté est constamment saluée dans tout l'établissement, avec seulement des détails occasionnels négligés. Le service est souvent aimable et serviable, mais la logistique de l'enregistrement/parking et les problèmes isolés de personnel ou d'entretien ont déçu certains. Attendez-vous à un séjour propre et axé sur les divertissements qui privilégie les activités sur place au confort d'être en centre-ville.

Équipements

Points positifs

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le casino sur place, plusieurs restaurants et bars, ainsi qu'une salle de concert se démarquent ; le parking est abondant et bien éclairé, avec service de voiturier disponible. Certains notent qu'il faut traverser un casino bruyant et animé pour rejoindre le hall d'entrée, qu'il n'y a pas de piscine et que des pannes d'ascenseur sont rares.

Avis de voyageur à ce sujet

10

Monique

5 sept. 2025

·

A séjourné 1 nuit

All around excellent. The only thing missing for us is that there's no pool.

All around excellent. The only thing missing for us is that there's no pool.

10

Magdalena

4 août 2025

·

A séjourné 1 nuit

Great new hotel with comfortable new rooms, beautiful huge bathrooms. The main area by the lobby is where the casino is, so it's LOUD and busy all the time

Great new hotel with comfortable new rooms, beautiful huge bathrooms. The main area by the lobby is where the casino is, so it's LOUD and busy all the time

10

Lynn

29 nov. 2025

·

A séjourné 1 nuit

Everything is new ! Everywhere is clean. Valet parking worth $20 unless you’re a member. Then it’s free ! Very much enjoyed the smoke-free environment.

Everything is new ! Everywhere is clean. Valet parking worth $20 unless you’re a member. Then it’s free ! Very much enjoyed the smoke-free environment.

10

Jaiden

25 sept. 2025

·

A séjourné 3 nuits

Went for a concert not really for the casino and it was honestly a great experience. Room was a decent size with a huge bathroom, two restaurants, two bars and basically a food court with a 24/7 snack and coffee bar. All the staff were super. I’m not a huge fan of casinos as they tend to be a lot but it was pretty chill (I stayed Sun-Wed so it wasn’t super busy) only issue was that it’s a bit far from the city and there is nothing around it, but besides that it was great!

Went for a concert not really for the casino and it was honestly a great experience. Room was a decent size with a huge bathroom, two restaurants, two bars and basically a food court with a 24/7 snack and coffee bar. All the staff were super. I’m not a huge fan of casinos as they tend to be a lot but it was pretty chill (I stayed Sun-Wed so it wasn’t super busy) only issue was that it’s a bit far from the city and there is nothing around it, but besides that it was great!

10

Keith

22 déc. 2025

·

A séjourné 1 nuit

Nicely appointed, clean room. Casino was fun and our dinner at the Council Oak was excellent!

Nicely appointed, clean room. Casino was fun and our dinner at the Council Oak was excellent!

10

Raymond

3 févr. 2026

·

A séjourné 1 nuit

Beautiful and spacious rooms! Casino and dining options within the facility!

Beautiful and spacious rooms! Casino and dining options within the facility!

10

Bev

12 août 2025

·

A séjourné 1 nuit

I did not like that you had to walk through the casino to get to the hotel front desk. Glad that there is security though

I did not like that you had to walk through the casino to get to the hotel front desk. Glad that there is security though

2

Larry

14 sept. 2025

·

A séjourné 1 nuit

Arrived at 9:30 went through checkin processamd once checked in to a 4th floor room told that both elevators were down and in order to get to room we had to take stairs. My wife recently had 2 knee surgeries and stairs not an option. After I climbed 4 flights of stairs with our bags... I am done, my wife is down stairs and hopefully will be able to enjoy herself and hopefully the elevators are back on line soon so she can get up to the room. Sorry but for the cost of the room this is a horrible experience... and on a weekend that we are celebrating our anniversary. Thumbs down on this experience.

Arrived at 9:30 went through checkin processamd once checked in to a 4th floor room told that both elevators were down and in order to get to room we had to take stairs. My wife recently had 2 knee surgeries and stairs not an option. After I climbed 4 flights of stairs with our bags... I am done, my wife is down stairs and hopefully will be able to enjoy herself and hopefully the elevators are back on line soon so she can get up to the room. Sorry but for the cost of the room this is a horrible experience... and on a weekend that we are celebrating our anniversary. Thumbs down on this experience.

10

Kenneth

5 août 2025

·

A séjourné 1 nuit

Hard Rock Hotel Ottawa Grand opening in July 2025 Staff , Rooms , suites and service and decor add Hard Rock Live where all Excellent 10 plus You are a Guest here enjoy your stay

Hard Rock Hotel Ottawa Grand opening in July 2025 Staff , Rooms , suites and service and decor add Hard Rock Live where all Excellent 10 plus You are a Guest here enjoy your stay

10

Stella

29 oct. 2025

·

A séjourné 1 nuit

The hotel was beautiful. The parking lot was well lite for patrons. Food at cafe was excellent, very large portions. Enjoyed our visit certainly will return!!

The hotel was beautiful. The parking lot was well lite for patrons. Food at cafe was excellent, very large portions. Enjoyed our visit certainly will return!!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients décrivent les chambres et les espaces communs comme impeccables ou très propres ; la qualité du service de ménage est généralement élevée. Quelques personnes mentionnent des endroits négligés ou des salles de bains nécessitant un nettoyage plus approfondi.

Avis de voyageur à ce sujet

10

Lynn

29 nov. 2025

·

A séjourné 1 nuit

Everything is new ! Everywhere is clean. Valet parking worth $20 unless you’re a member. Then it’s free ! Very much enjoyed the smoke-free environment.

Everything is new ! Everywhere is clean. Valet parking worth $20 unless you’re a member. Then it’s free ! Very much enjoyed the smoke-free environment.

10

Emily

19 janv. 2026

·

A séjourné 1 nuit

Clean room and comfortable bed.

Clean room and comfortable bed.

10

Ross

24 nov. 2025

·

A séjourné 1 nuit

Beautiful Clean Rooms

Beautiful Clean Rooms

10

Lynne

6 févr. 2026

·

A séjourné 1 nuit

Clean room, good view, pleasant staff

Clean room, good view, pleasant staff

10

Marshall

3 nov. 2025

·

A séjourné 1 nuit

Spotless hotel and room hard rock restaurant had excellent smash burger perfect stay will be back for sure!

Spotless hotel and room hard rock restaurant had excellent smash burger perfect stay will be back for sure!

10

Nicholas

14 sept. 2025

·

A séjourné 3 nuits

The steak and seafood restaurant was absolutely fantastic! The hostess was exceptional, making us feel welcome from the moment we arrived. The rooms were beautifully decorated, very nice, and impeccably tidy. It was a truly delightful experience!

The steak and seafood restaurant was absolutely fantastic! The hostess was exceptional, making us feel welcome from the moment we arrived. The rooms were beautifully decorated, very nice, and impeccably tidy. It was a truly delightful experience!

10

Anne Sophie

13 oct. 2025

·

A séjourné 2 nuits

We had a lovely 2 night stay. The steak house was amazing and had a good selection. The staff had great etiquette and added to the experience. The casino was lively, nicely decorated, overall nice ambiance. As far as our room, the bathroom needed a deeper clean but other than that it was modern, clean, and carried the Hard Rock theme. We already have recommended the casino and hotel to our friends. We will absolutely come back !

We had a lovely 2 night stay. The steak house was amazing and had a good selection. The staff had great etiquette and added to the experience. The casino was lively, nicely decorated, overall nice ambiance. As far as our room, the bathroom needed a deeper clean but other than that it was modern, clean, and carried the Hard Rock theme. We already have recommended the casino and hotel to our friends. We will absolutely come back !

8

Luisa

15 janv. 2026

·

A séjourné 1 nuit

Clean room

Clean room

10

John

20 nov. 2025

·

A séjourné 2 nuits

Clean

Clean

4

Jason

26 oct. 2025

·

A séjourné 1 nuit

Room was clean ish Tooth paste stains on vanity and floor Dust in certain areas Desk manager was not professional Disrespectful/ defensive about simple request and questions about our room False advertisement of the room Rock spa was a shower Not a bath/spa Dinner staff was amazing And respectful Cleaning staff as well

Room was clean ish Tooth paste stains on vanity and floor Dust in certain areas Desk manager was not professional Disrespectful/ defensive about simple request and questions about our room False advertisement of the room Rock spa was a shower Not a bath/spa Dinner staff was amazing And respectful Cleaning staff as well

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont modernes, spacieuses et confortables avec de grandes salles de bains et de belles vues. Certains signalent une faible pression de la douche, des lits inconfortables, des fenêtres dépolies ou opaques dans certaines chambres et des erreurs occasionnelles concernant les équipements, comme l'absence de baignoire îlot ou de micro-ondes dans la chambre.

Avis de voyageur à ce sujet

10

Josh

23 août 2025

·

A séjourné 1 nuit

Very beautiful, nice view out the window hotel room.

Very beautiful, nice view out the window hotel room.

6

Ken

11 août 2025

·

A séjourné 1 nuit

I paid extra for a King suite with soaker tub. It indicated in the description and pictures. I was given a room without one, then switched rooms. This one also didn't have one. Why am I paying extra for a room without the amenities listed?

I paid extra for a King suite with soaker tub. It indicated in the description and pictures. I was given a room without one, then switched rooms. This one also didn't have one. Why am I paying extra for a room without the amenities listed?

4

Nicholas

7 oct. 2025

·

A séjourné 2 nuits

We were in second floor room that faces the casino. Because the rooms are adjacent to the casino roof the window isn’t floor to ceiling like they depict when you book it. Not only is the window much smaller than depicted it’s also frosted and non transparent up to 6+ feet high… it feels like sleeping in a basement. This isn’t really acceptable at the same price as the other rooms that have floor to ceiling windows that are actually windows. There should not be hotel rooms in this area, it should be gym or spa. If they want to put rooms here they should be discounted rooms. The funny thing is, it wasn’t even that busy, why would they put first time customer here at their new property. Speaks to bad service.

We were in second floor room that faces the casino. Because the rooms are adjacent to the casino roof the window isn’t floor to ceiling like they depict when you book it. Not only is the window much smaller than depicted it’s also frosted and non transparent up to 6+ feet high… it feels like sleeping in a basement. This isn’t really acceptable at the same price as the other rooms that have floor to ceiling windows that are actually windows. There should not be hotel rooms in this area, it should be gym or spa. If they want to put rooms here they should be discounted rooms. The funny thing is, it wasn’t even that busy, why would they put first time customer here at their new property. Speaks to bad service.

6

Kathy

17 nov. 2025

·

A séjourné 1 nuit

The place is spotless, but it’s very loud and chaotic as soon as you walk in. I am used to casino in Orillia where you walk into a concourse and then you walk into the gaming section or you go to the concert area. The hotel was clean and the rooms were nice, but the bed was the most uncomfortable bed I’ve ever slept in. I think I got four hours of sleep. We did have a mysterious man knock on our door, telling us he was coming to check our electrical and was our TV working. Well, the TV was going and the lights were all on. He wasn’t wearing a uniform from the hotel and didn’t have any ID. It was just holding a multimeter in his hand. I told him we were fine and shut the door. I asked security and the people at the front desk and they said they had not sent anybody up. Thankfully, we did not let him in our room. This was 4:30 in the afternoon. The security team seemed to take it seriously but nobody contacted us to see if anybody had come back or if we were OK. The restaurants are a few and far between. The hotel is very remote so it’s not like you could go out and grab food anywhere. We did get a pizza from the casino and it was amazing and fairly reasonably priced.

The place is spotless, but it’s very loud and chaotic as soon as you walk in. I am used to casino in Orillia where you walk into a concourse and then you walk into the gaming section or you go to the concert area. The hotel was clean and the rooms were nice, but the bed was the most uncomfortable bed I’ve ever slept in. I think I got four hours of sleep. We did have a mysterious man knock on our door, telling us he was coming to check our electrical and was our TV working. Well, the TV was going and the lights were all on. He wasn’t wearing a uniform from the hotel and didn’t have any ID. It was just holding a multimeter in his hand. I told him we were fine and shut the door. I asked security and the people at the front desk and they said they had not sent anybody up. Thankfully, we did not let him in our room. This was 4:30 in the afternoon. The security team seemed to take it seriously but nobody contacted us to see if anybody had come back or if we were OK. The restaurants are a few and far between. The hotel is very remote so it’s not like you could go out and grab food anywhere. We did get a pizza from the casino and it was amazing and fairly reasonably priced.

10

Lorne

30 nov. 2025

·

A séjourné 1 nuit

the room was excellent. Clean, very luxurious and well planned out. well worth the visit. the only regret is we didn't stay longer.

the room was excellent. Clean, very luxurious and well planned out. well worth the visit. the only regret is we didn't stay longer.

10

Josee

11 sept. 2025

·

A séjourné 1 nuit

Very nice rooms, clean and modern.

Very nice rooms, clean and modern.

6

Ryan

21 janv. 2026

·

A séjourné 1 nuit

Hotel Staff wasn't too friendly at check-in or checkout. Very little water pressure for the shower which made it a cold a shower.

Hotel Staff wasn't too friendly at check-in or checkout. Very little water pressure for the shower which made it a cold a shower.

10

Ralph

16 déc. 2025

·

A séjourné 1 nuit

Our room was very nice. The bed was very comfortable. Great place for a quick get away.

Our room was very nice. The bed was very comfortable. Great place for a quick get away.

8

Mark

10 nov. 2025

·

A séjourné 1 nuit

Room is well appointed and nice decor. Bathrooms are very good

Room is well appointed and nice decor. Bathrooms are very good

10

Darnell

25 déc. 2025

·

A séjourné 1 nuit

Great room... stayed in suite.... big, clean and comfortable

Great room... stayed in suite.... big, clean and comfortable

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est souvent aimable, serviable et efficace. Cependant, les clients évoquent des expériences incohérentes à la réception, des difficultés d'enregistrement et de stationnement, un suivi limité des problèmes et des perturbations occasionnelles de la maintenance.

Avis de voyageur à ce sujet

10

Abtin

22 oct. 2025

·

A séjourné 2 nuits

Very friendly staff. Clean and pleasant atmosphere. Accommodating and efficient in response. Would stay here again.

Very friendly staff. Clean and pleasant atmosphere. Accommodating and efficient in response. Would stay here again.

8

Stephanie

10 oct. 2025

·

A séjourné 1 nuit

Quick check in, friendly staff. Not happy that my room is close to the elevator again.

Quick check in, friendly staff. Not happy that my room is close to the elevator again.

6

Carrie-Anne

9 nov. 2025

·

A séjourné 1 nuit

The front desk clerk told us that our room was on the third floor but it was actually on the fourth, which led to some confusion trying to find it. Why is room 1411 on the fourth floor and not the 14th? Why not number it as 411? Weird. She was also kind of abrasive about the error on the machine, blamed me for the incidentals signature not going through when it was not my fault the thing crashed. Not a great start.

The front desk clerk told us that our room was on the third floor but it was actually on the fourth, which led to some confusion trying to find it. Why is room 1411 on the fourth floor and not the 14th? Why not number it as 411? Weird. She was also kind of abrasive about the error on the machine, blamed me for the incidentals signature not going through when it was not my fault the thing crashed. Not a great start.

10

Lynn

13 févr. 2026

·

A séjourné 2 nuits

It was an amazing stay! The staff were outstanding and super friendly. The variety of restaurants available is amazing. The food was all top notch and reasonably priced. Standard nonalcoholic beverages were complementary. The style was quite lovely.

It was an amazing stay! The staff were outstanding and super friendly. The variety of restaurants available is amazing. The food was all top notch and reasonably priced. Standard nonalcoholic beverages were complementary. The style was quite lovely.

6

Ryan

21 janv. 2026

·

A séjourné 1 nuit

Hotel Staff wasn't too friendly at check-in or checkout. Very little water pressure for the shower which made it a cold a shower.

Hotel Staff wasn't too friendly at check-in or checkout. Very little water pressure for the shower which made it a cold a shower.

2

Alexandre

23 oct. 2025

·

A séjourné 2 nuits

Staff were horrible , not accommodating or pleasant same with every single wait staff in their restaurants. No concierge and had to walk through security everytime coming and going from hotel. Was horrible. Never will I return

Staff were horrible , not accommodating or pleasant same with every single wait staff in their restaurants. No concierge and had to walk through security everytime coming and going from hotel. Was horrible. Never will I return

2

Sara

24 sept. 2025

·

A séjourné 3 nuits

The manager, Greg, was absolutely not helpful when the second room I had booked got canceled in their system for my guest. I had checked in the previous night and informed the reception that my guest was arriving late, we intentionally booked the extra night as we had to be at an event prior to the usual check in time. The staff made the error of not making that note, and when I brought this to Greg's attention, he did not offer any solution or compensation for their mistake as my guest had to book a hotel last minute further away from our event. There were also flies in my room that I couldn't get rid of! I stayed in a room with frosted windows and it made me feel so weird that I couldn't see outside, almost like not having a window at all! They also only make your room every other day (?!) which was a first for me. I've stayed at Hard Rock Hotels in Mexico and it was the best experience. Had high hopes for this location, but was definitely disappointed.

The manager, Greg, was absolutely not helpful when the second room I had booked got canceled in their system for my guest. I had checked in the previous night and informed the reception that my guest was arriving late, we intentionally booked the extra night as we had to be at an event prior to the usual check in time. The staff made the error of not making that note, and when I brought this to Greg's attention, he did not offer any solution or compensation for their mistake as my guest had to book a hotel last minute further away from our event. There were also flies in my room that I couldn't get rid of! I stayed in a room with frosted windows and it made me feel so weird that I couldn't see outside, almost like not having a window at all! They also only make your room every other day (?!) which was a first for me. I've stayed at Hard Rock Hotels in Mexico and it was the best experience. Had high hopes for this location, but was definitely disappointed.

6

Roger

27 août 2025

·

A séjourné 1 nuit

Check in as a hotel guest was challenging and frustrating. facility seems to cater to casino guests, not hotel quests. Check in parking was the biggest problem and frustration. Single lane for (drop off) only and 2 empty lanes for Valet. I understand it is best for the casino to charge additional fees for valet, but as a hotel guest there was nowhere to leave the car as you bring your bags in for check in to your room. I was scolded by a lady ( short blond hair) I was told that other guests could figure out where to park. ( I guess that means I’m the problem.

Check in as a hotel guest was challenging and frustrating. facility seems to cater to casino guests, not hotel quests. Check in parking was the biggest problem and frustration. Single lane for (drop off) only and 2 empty lanes for Valet. I understand it is best for the casino to charge additional fees for valet, but as a hotel guest there was nowhere to leave the car as you bring your bags in for check in to your room. I was scolded by a lady ( short blond hair) I was told that other guests could figure out where to park. ( I guess that means I’m the problem.

8

Carolyn

29 oct. 2025

·

A séjourné 1 nuit

Room was great, we had an accessible room for my mom and it was perfect. Only complaint there was no coffee for the morning, tray was empty and I only noticed when I went to make it. Staff was awesome, super friendly and helpful our first stay and definitely not our last!

Room was great, we had an accessible room for my mom and it was perfect. Only complaint there was no coffee for the morning, tray was empty and I only noticed when I went to make it. Staff was awesome, super friendly and helpful our first stay and definitely not our last!

10

Candice

9 nov. 2025

·

A séjourné 2 nuits

Our room was spectacular! The dining options were great and the staff was amazing!

Our room was spectacular! The dining options were great and the staff was amazing!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Éloigné du centre-ville et des commodités ; la plupart recommandent d'avoir une voiture et notent un choix limité à proximité. Le casino, les restaurants et les événements sur place réduisent le besoin de se déplacer.

Avis de voyageur à ce sujet

10

Magdalena

4 août 2025

·

A séjourné 1 nuit

Great new hotel with comfortable new rooms, beautiful huge bathrooms. The main area by the lobby is where the casino is, so it's LOUD and busy all the time

Great new hotel with comfortable new rooms, beautiful huge bathrooms. The main area by the lobby is where the casino is, so it's LOUD and busy all the time

8

William

16 août 2025

·

A séjourné 1 nuit

The location and facility was difficult to access with limited handicapped parking an inconvenience for guests with limited mobility. Additionally, rest areas - seating & quiet areas was limited.

The location and facility was difficult to access with limited handicapped parking an inconvenience for guests with limited mobility. Additionally, rest areas - seating & quiet areas was limited.

10

Donald

25 oct. 2025

·

A séjourné 1 nuit

All in one spot but close enough to major dinning and shopping if you leave the casino

All in one spot but close enough to major dinning and shopping if you leave the casino

10

Jaiden

25 sept. 2025

·

A séjourné 3 nuits

Went for a concert not really for the casino and it was honestly a great experience. Room was a decent size with a huge bathroom, two restaurants, two bars and basically a food court with a 24/7 snack and coffee bar. All the staff were super. I’m not a huge fan of casinos as they tend to be a lot but it was pretty chill (I stayed Sun-Wed so it wasn’t super busy) only issue was that it’s a bit far from the city and there is nothing around it, but besides that it was great!

Went for a concert not really for the casino and it was honestly a great experience. Room was a decent size with a huge bathroom, two restaurants, two bars and basically a food court with a 24/7 snack and coffee bar. All the staff were super. I’m not a huge fan of casinos as they tend to be a lot but it was pretty chill (I stayed Sun-Wed so it wasn’t super busy) only issue was that it’s a bit far from the city and there is nothing around it, but besides that it was great!

6

Kathy

17 nov. 2025

·

A séjourné 1 nuit

The place is spotless, but it’s very loud and chaotic as soon as you walk in. I am used to casino in Orillia where you walk into a concourse and then you walk into the gaming section or you go to the concert area. The hotel was clean and the rooms were nice, but the bed was the most uncomfortable bed I’ve ever slept in. I think I got four hours of sleep. We did have a mysterious man knock on our door, telling us he was coming to check our electrical and was our TV working. Well, the TV was going and the lights were all on. He wasn’t wearing a uniform from the hotel and didn’t have any ID. It was just holding a multimeter in his hand. I told him we were fine and shut the door. I asked security and the people at the front desk and they said they had not sent anybody up. Thankfully, we did not let him in our room. This was 4:30 in the afternoon. The security team seemed to take it seriously but nobody contacted us to see if anybody had come back or if we were OK. The restaurants are a few and far between. The hotel is very remote so it’s not like you could go out and grab food anywhere. We did get a pizza from the casino and it was amazing and fairly reasonably priced.

The place is spotless, but it’s very loud and chaotic as soon as you walk in. I am used to casino in Orillia where you walk into a concourse and then you walk into the gaming section or you go to the concert area. The hotel was clean and the rooms were nice, but the bed was the most uncomfortable bed I’ve ever slept in. I think I got four hours of sleep. We did have a mysterious man knock on our door, telling us he was coming to check our electrical and was our TV working. Well, the TV was going and the lights were all on. He wasn’t wearing a uniform from the hotel and didn’t have any ID. It was just holding a multimeter in his hand. I told him we were fine and shut the door. I asked security and the people at the front desk and they said they had not sent anybody up. Thankfully, we did not let him in our room. This was 4:30 in the afternoon. The security team seemed to take it seriously but nobody contacted us to see if anybody had come back or if we were OK. The restaurants are a few and far between. The hotel is very remote so it’s not like you could go out and grab food anywhere. We did get a pizza from the casino and it was amazing and fairly reasonably priced.

10

Darrin

11 oct. 2025

·

A séjourné 1 nuit

Great property. Kind of isolated but expected.

Great property. Kind of isolated but expected.

6

Steve

5 sept. 2025

·

A séjourné 2 nuits

Brand new hotel so what's to say bad about it. Staff are working through the kinks. OK price. Expensive on site food. Far away from conveniences. I don't think I'll bother staying here again.

Brand new hotel so what's to say bad about it. Staff are working through the kinks. OK price. Expensive on site food. Far away from conveniences. I don't think I'll bother staying here again.

10

Renee

23 oct. 2025

·

A séjourné 2 nuits

Wonderful Hotel and friendly staff. Highly recommend this hotel to anyone visiting Ottawa. You just need a vehicle to get around as it’s not really close to anything. I was visiting for work and it was perfect. Will be back again next month.

Wonderful Hotel and friendly staff. Highly recommend this hotel to anyone visiting Ottawa. You just need a vehicle to get around as it’s not really close to anything. I was visiting for work and it was perfect. Will be back again next month.

10

Sandra

9 nov. 2025

·

A séjourné 2 nuits

Beautiful property, very clean, great rooms, staff was very friendly. The only drawback was that it was very far from downtown Ottawa and expensive to get back & forth. It would be nice if there were some kind of shuttle from the hotel.

Beautiful property, very clean, great rooms, staff was very friendly. The only drawback was that it was very far from downtown Ottawa and expensive to get back & forth. It would be nice if there were some kind of shuttle from the hotel.

8

Dennis

17 sept. 2025

·

A séjourné 1 nuit

The hotel is new and very well appointed. The only reason for 4 stars is to walk from parking to the hotel entrance one must walk along roadways with the issue of traffic to contend with. Sidewalks from the parking area would be safer especially when dragging luggage. Otherwise, a great hotel.

The hotel is new and very well appointed. The only reason for 4 stars is to walk from parking to the hotel entrance one must walk along roadways with the issue of traffic to contend with. Sidewalks from the parking area would be safer especially when dragging luggage. Otherwise, a great hotel.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Éloges pour la steakhouse et certains établissements, avec des portions généreuses et des plats savoureux. D'autres signalent des heures d'ouverture ou une disponibilité limitée, des difficultés à obtenir une réservation, de longues attentes, une nourriture moyenne, une place de marché basée sur une application et un service d'étage basique ou inexistant.

Avis de voyageur à ce sujet

6

Brad

10 août 2025

·

A séjourné 1 nuit

Rooms are great, but when it comes to food and convenience, the hard rock struck out. They made their market place fully automated, so you’re ordering from a screen, difficult to modify or ask for something simple. We had reservations at steak house, even though it was 2/3 full we were told that if we didn’t have reservations we would not be allowed to sit. We had 9:00 reservations, we got our soup and 5 min after soup was given to us our steak came, so we couldn’t even enjoy the soup. Asked for medium rare, came medium well, we sent it back, was then told that the “heat” said it was medium rare so they will make it rare. New steak came and was 2/3 bone or fat and had zero flavour. Casino was packed, happening.

Rooms are great, but when it comes to food and convenience, the hard rock struck out. They made their market place fully automated, so you’re ordering from a screen, difficult to modify or ask for something simple. We had reservations at steak house, even though it was 2/3 full we were told that if we didn’t have reservations we would not be allowed to sit. We had 9:00 reservations, we got our soup and 5 min after soup was given to us our steak came, so we couldn’t even enjoy the soup. Asked for medium rare, came medium well, we sent it back, was then told that the “heat” said it was medium rare so they will make it rare. New steak came and was 2/3 bone or fat and had zero flavour. Casino was packed, happening.

10

pina

7 oct. 2025

·

A séjourné 1 nuit

amazing steakhouse

amazing steakhouse

10

Keith

22 déc. 2025

·

A séjourné 1 nuit

Nicely appointed, clean room. Casino was fun and our dinner at the Council Oak was excellent!

Nicely appointed, clean room. Casino was fun and our dinner at the Council Oak was excellent!

10

Carmen

23 sept. 2025

·

A séjourné 1 nuit

Excellent clean hotel and the staff were great. I only wished the dining area was open on Monday and Tuesdays. Our food options were limited. Otherwise super happy staying there.

Excellent clean hotel and the staff were great. I only wished the dining area was open on Monday and Tuesdays. Our food options were limited. Otherwise super happy staying there.

8

Daryl

9 oct. 2025

·

A séjourné 1 nuit

Bed was comfortable, dining options a bit of a let down, bar and grill needed reservation, then the hard rock itself (food was average), then a food court - but have to order from kiosk then waited 30 min for a pizza. Nothing for a young couple wanting a nice meal in a quiet spot. Older crowd. Would be nice to see something to cater to the 20-40s crowd - club/bar, a place with apps/happy hour style, better music, maybe a kids area with some claw machines since they cant play the casino...there are some missed opportunities. Overall a nice place but needs to work out some of the kinks.

Bed was comfortable, dining options a bit of a let down, bar and grill needed reservation, then the hard rock itself (food was average), then a food court - but have to order from kiosk then waited 30 min for a pizza. Nothing for a young couple wanting a nice meal in a quiet spot. Older crowd. Would be nice to see something to cater to the 20-40s crowd - club/bar, a place with apps/happy hour style, better music, maybe a kids area with some claw machines since they cant play the casino...there are some missed opportunities. Overall a nice place but needs to work out some of the kinks.

6

Troy

9 oct. 2025

·

A séjourné 1 nuit

So I'm not usually one to judge a service on one visit, but based on the amount of money I spent for one night, I felt I should clarify my poor rating. The hotel, as explained by the customer service staff during our check in, just opened this past July. The lobby and room was clean. The staff were informative when we arrived with our questions. Check in was a breeze. However, since we arrived late and tired from our road trip, we decided to order room service. It's done through the app QR code on the TV. Delivery was quick. But it was delivered in a take out box instead of plates. We ate our meal out of take out boxes with plastic forks and knives. No condiments provided. Not cool. Secondly, the pillows have plastic zippers on the covers. Found out when I scratched my back while turning over. Now I'm being picky here, but the TV channel selection didn't show the Blue Jay game 3 in the ALDS. Minor point but notable.

So I'm not usually one to judge a service on one visit, but based on the amount of money I spent for one night, I felt I should clarify my poor rating. The hotel, as explained by the customer service staff during our check in, just opened this past July. The lobby and room was clean. The staff were informative when we arrived with our questions. Check in was a breeze. However, since we arrived late and tired from our road trip, we decided to order room service. It's done through the app QR code on the TV. Delivery was quick. But it was delivered in a take out box instead of plates. We ate our meal out of take out boxes with plastic forks and knives. No condiments provided. Not cool. Secondly, the pillows have plastic zippers on the covers. Found out when I scratched my back while turning over. Now I'm being picky here, but the TV channel selection didn't show the Blue Jay game 3 in the ALDS. Minor point but notable.

10

Lynn

13 févr. 2026

·

A séjourné 2 nuits

It was an amazing stay! The staff were outstanding and super friendly. The variety of restaurants available is amazing. The food was all top notch and reasonably priced. Standard nonalcoholic beverages were complementary. The style was quite lovely.

It was an amazing stay! The staff were outstanding and super friendly. The variety of restaurants available is amazing. The food was all top notch and reasonably priced. Standard nonalcoholic beverages were complementary. The style was quite lovely.

8

Maison

28 sept. 2025

·

A séjourné 1 nuit

All about the hôtel noting to say, expect for the food , to many peoples impossible to reserve for diner at hard rock restaurant or at the steak house !! No choice to go at the market for wait near an hour to Get a pizza!! Need a buffet in the place

All about the hôtel noting to say, expect for the food , to many peoples impossible to reserve for diner at hard rock restaurant or at the steak house !! No choice to go at the market for wait near an hour to Get a pizza!! Need a buffet in the place

10

Nicholas

14 sept. 2025

·

A séjourné 3 nuits

The steak and seafood restaurant was absolutely fantastic! The hostess was exceptional, making us feel welcome from the moment we arrived. The rooms were beautifully decorated, very nice, and impeccably tidy. It was a truly delightful experience!

The steak and seafood restaurant was absolutely fantastic! The hostess was exceptional, making us feel welcome from the moment we arrived. The rooms were beautifully decorated, very nice, and impeccably tidy. It was a truly delightful experience!

10

John

4 sept. 2025

·

A séjourné 1 nuit

I liked everything about the stay. There was only one thing we noticed that needs improvement, there was no functioning evening room service. We will return. We had a excellent stay.

I liked everything about the stay. There was only one thing we noticed that needs improvement, there was no functioning evening room service. We will return. We had a excellent stay.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

10

Véronique

6 juin 2026

·

A séjourné 1 nuit

Rien à dire de négatif. Mention spécial pour le bon matelas et les oreillers de grandes qualités!

Rien à dire de négatif. Mention spécial pour le bon matelas et les oreillers de grandes qualités!

10

Jean-Francois

6 mai 2026

·

A séjourné 1 nuit

rien en particulier

rien en particulier

8

Stephane

29 avr. 2026

·

A séjourné 1 nuit

Très bien

Très bien

10

Brigitte

16 avr. 2026

·

A séjourné 1 nuit

Suite spacieuse, confortable et luxueuse.

Suite spacieuse, confortable et luxueuse.

10

Vicky

10 avr. 2026

·

A séjourné 1 nuit

100% I recommand

100% I recommand

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 15:00 à 00:00

Avant 11:00

Dépôt de garantie

Pour cet établissement, un dépôt de garantie entièrement remboursable vous sera demandé.

Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

Suppléments facultatifs

Services supplémentaires payants que vous pouvez demander.

Vous avez une question ?

Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel

Prix pour les dates à venir

septembre 2026

octobre 2026

Moins cher

Plus cher

Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

Cet hébergement n'assure aucun service d'enregistrement en dehors des heures normales de la réception. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.

L’enregistrement doit être effectué par une personne âgée d’au moins 19 ans.

Le dépôt de garantie suivant (entièrement remboursable) vous sera demandé.

Dépôt : 200 CAD par hébergement, par nuit

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et une carte de crédit peuvent être demandées à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
Des modes de paiement sans espèces sont disponibles
Les chambres insonorisées ne sont pas garanties
Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un détecteur de fumée et un éclairage extérieur

Les enfants de 18 ans et moins ne sont pas admis dans cet hébergement.
Seules les personnes enregistrées peuvent accéder aux chambres.
L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
L'hébergement n'accepte les animaux de compagnie que dans certaines chambres. Par ailleurs, la présence d'animaux de compagnie fait l'objet d'autres restrictions et d'un supplément (voir section « Frais »). Si vous souhaitez amener votre animal, veuillez contacter directement l'hébergement au moyen des coordonnées fournies sur la confirmation de réservation.
Modes de paiement sans espèces disponibles pour toutes les transactions.

Parking avec voiturier : 20 CAD par jour (entrées/sorties libres)
Animaux de compagnie : 49.00 CAD par animal et par nuit, auxquels s'ajoutent 49.00 CAD de frais de nettoyage par séjour
Les animaux d'assistance ne sont soumis à aucuns frais.
Lit d'appoint : 20.00 CAD par séjour

La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.