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Hard Rock Hotel & Casino Ottawa

From

US$ 193

/noite

Hard Rock Hotel & Casino Ottawa - Image 1

Hard Rock Hotel & Casino Ottawa - Quarto

Hard Rock Hotel & Casino Ottawa - Quarto

Hard Rock Hotel & Casino Ottawa - Vista do quarto

Hard Rock Hotel & Casino Ottawa - Restaurante

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From

US$ 193

/noite

Sobre este alojamento

Suba a parada no casino, ou experimente algo diferente, por exemplo uma sala de fitness aberta 24 horas. Wi-fi grátis, uma loja de presentes/quiosque de jornais e um televisor no espaço comum são algumas das comodidades adicionais disponíve...

Estacionamento
Restaurante
Quartos de não fumadores
Serviço de quartos
Serviço de estacionamento
Serviços de limpeza

Localização

4837 Albion Road, Otava, Canadá

Hard Rock Hotel & Casino Ottawa (0.1 milhas)

Cohere Centre (5.1 milhas)

South Keys Shopping Centre (5.2 milhas)

Rideau Canal (6.7 milhas)

Watson's Mill (7.4 milhas)

Museu do Billings Estate (8.2 milhas)

Mais informações sobre a localização

Opções de quartos

5

Quarto Deluxe, 1 cama king-size, polibã adaptado para cadeiras de rodas

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

388 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

4

Quarto Deluxe, 2 camas queen-size

Detalhes do quarto

2 Camas De Casal Grandes

Dormidas 4

391 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

8

Suite, 1 cama king-size

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

775 ft²

Área de refeições separada

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

4

Quarto Deluxe, 2 camas queen-size, polibã adaptado para cadeiras de rodas

Detalhes do quarto

2 Camas De Casal Grandes

Dormidas 4

391 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

8

Suite Superior, 1 cama king-size, no canto

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

829 ft²

Área de refeições separada

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

6

Quarto Deluxe, 1 cama king-size

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

391 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

Avaliações dos hóspedes sobre Hard Rock Hotel & Casino Ottawa

8.8

Fabuloso

Com base em 628 avaliações verificadas

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

O Hard Rock Hotel & Casino Ottawa oferece uma experiência animada, no estilo resort, com um cassino no local e vários restaurantes, embora os hóspedes também mencionem a localização distante, alguns problemas de disponibilidade nos restaurantes e frustrações ocasionais com o serviço ou operações.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

O Hard Rock Hotel & Casino Ottawa oferece uma experiência animada, no estilo resort, com um cassino no local e vários restaurantes, embora os hóspedes também mencionem a localização distante, alguns problemas de disponibilidade nos restaurantes e frustrações ocasionais com o serviço ou operações.

Os quartos são amplamente descritos como espaçosos e confortáveis, com banheiros grandes; alguns mencionam baixa pressão no chuveiro, camas desconfortáveis ou janelas foscas com vistas limitadas. A limpeza é consistentemente elogiada em toda a propriedade, com apenas alguns detalhes ocasionais negligenciados. O serviço é frequentemente amigável e prestativo, mas a logística de check-in/estacionamento e problemas isolados com a equipe ou manutenção decepcionaram alguns. Espere uma estadia limpa e voltada ao entretenimento, que prioriza a diversão no local em vez da conveniência do centro da cidade.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

O cassino no local, vários restaurantes e bares e uma casa de shows se destacam; o estacionamento é amplo e bem iluminado, com serviço de manobrista disponível. Alguns observam ter que atravessar um cassino barulhento e movimentado para chegar ao lobby, a ausência de piscina e raras falhas nos elevadores.

Avaliações dos hóspedes relacionadas

10

Monique

5 de set. de 2025

·

A estadia foi de 1 noite

All around excellent. The only thing missing for us is that there's no pool.

All around excellent. The only thing missing for us is that there's no pool.

10

Magdalena

4 de ago. de 2025

·

A estadia foi de 1 noite

Great new hotel with comfortable new rooms, beautiful huge bathrooms. The main area by the lobby is where the casino is, so it's LOUD and busy all the time

Great new hotel with comfortable new rooms, beautiful huge bathrooms. The main area by the lobby is where the casino is, so it's LOUD and busy all the time

10

Lynn

29 de nov. de 2025

·

A estadia foi de 1 noite

Everything is new ! Everywhere is clean. Valet parking worth $20 unless you’re a member. Then it’s free ! Very much enjoyed the smoke-free environment.

Everything is new ! Everywhere is clean. Valet parking worth $20 unless you’re a member. Then it’s free ! Very much enjoyed the smoke-free environment.

10

Jaiden

25 de set. de 2025

·

A estadia foi de 3 noites

Went for a concert not really for the casino and it was honestly a great experience. Room was a decent size with a huge bathroom, two restaurants, two bars and basically a food court with a 24/7 snack and coffee bar. All the staff were super. I’m not a huge fan of casinos as they tend to be a lot but it was pretty chill (I stayed Sun-Wed so it wasn’t super busy) only issue was that it’s a bit far from the city and there is nothing around it, but besides that it was great!

Went for a concert not really for the casino and it was honestly a great experience. Room was a decent size with a huge bathroom, two restaurants, two bars and basically a food court with a 24/7 snack and coffee bar. All the staff were super. I’m not a huge fan of casinos as they tend to be a lot but it was pretty chill (I stayed Sun-Wed so it wasn’t super busy) only issue was that it’s a bit far from the city and there is nothing around it, but besides that it was great!

10

Keith

22 de dez. de 2025

·

A estadia foi de 1 noite

Nicely appointed, clean room. Casino was fun and our dinner at the Council Oak was excellent!

Nicely appointed, clean room. Casino was fun and our dinner at the Council Oak was excellent!

10

Raymond

3 de fev. de 2026

·

A estadia foi de 1 noite

Beautiful and spacious rooms! Casino and dining options within the facility!

Beautiful and spacious rooms! Casino and dining options within the facility!

10

Bev

12 de ago. de 2025

·

A estadia foi de 1 noite

I did not like that you had to walk through the casino to get to the hotel front desk. Glad that there is security though

I did not like that you had to walk through the casino to get to the hotel front desk. Glad that there is security though

2

Larry

14 de set. de 2025

·

A estadia foi de 1 noite

Arrived at 9:30 went through checkin processamd once checked in to a 4th floor room told that both elevators were down and in order to get to room we had to take stairs. My wife recently had 2 knee surgeries and stairs not an option. After I climbed 4 flights of stairs with our bags... I am done, my wife is down stairs and hopefully will be able to enjoy herself and hopefully the elevators are back on line soon so she can get up to the room. Sorry but for the cost of the room this is a horrible experience... and on a weekend that we are celebrating our anniversary. Thumbs down on this experience.

Arrived at 9:30 went through checkin processamd once checked in to a 4th floor room told that both elevators were down and in order to get to room we had to take stairs. My wife recently had 2 knee surgeries and stairs not an option. After I climbed 4 flights of stairs with our bags... I am done, my wife is down stairs and hopefully will be able to enjoy herself and hopefully the elevators are back on line soon so she can get up to the room. Sorry but for the cost of the room this is a horrible experience... and on a weekend that we are celebrating our anniversary. Thumbs down on this experience.

10

Kenneth

5 de ago. de 2025

·

A estadia foi de 1 noite

Hard Rock Hotel Ottawa Grand opening in July 2025 Staff , Rooms , suites and service and decor add Hard Rock Live where all Excellent 10 plus You are a Guest here enjoy your stay

Hard Rock Hotel Ottawa Grand opening in July 2025 Staff , Rooms , suites and service and decor add Hard Rock Live where all Excellent 10 plus You are a Guest here enjoy your stay

10

Stella

29 de out. de 2025

·

A estadia foi de 1 noite

The hotel was beautiful. The parking lot was well lite for patrons. Food at cafe was excellent, very large portions. Enjoyed our visit certainly will return!!

The hotel was beautiful. The parking lot was well lite for patrons. Food at cafe was excellent, very large portions. Enjoyed our visit certainly will return!!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Muitos hóspedes descrevem os quartos e as áreas comuns como impecáveis ou muito limpos; a qualidade da arrumação é geralmente forte. Alguns mencionam pontos não limpos ou banheiros que precisam de uma limpeza mais profunda.

Avaliações dos hóspedes relacionadas

10

Lynn

29 de nov. de 2025

·

A estadia foi de 1 noite

Everything is new ! Everywhere is clean. Valet parking worth $20 unless you’re a member. Then it’s free ! Very much enjoyed the smoke-free environment.

Everything is new ! Everywhere is clean. Valet parking worth $20 unless you’re a member. Then it’s free ! Very much enjoyed the smoke-free environment.

10

Emily

19 de jan. de 2026

·

A estadia foi de 1 noite

Clean room and comfortable bed.

Clean room and comfortable bed.

10

Ross

24 de nov. de 2025

·

A estadia foi de 1 noite

Beautiful Clean Rooms

Beautiful Clean Rooms

10

Lynne

6 de fev. de 2026

·

A estadia foi de 1 noite

Clean room, good view, pleasant staff

Clean room, good view, pleasant staff

10

Marshall

3 de nov. de 2025

·

A estadia foi de 1 noite

Spotless hotel and room hard rock restaurant had excellent smash burger perfect stay will be back for sure!

Spotless hotel and room hard rock restaurant had excellent smash burger perfect stay will be back for sure!

10

Nicholas

14 de set. de 2025

·

A estadia foi de 3 noites

The steak and seafood restaurant was absolutely fantastic! The hostess was exceptional, making us feel welcome from the moment we arrived. The rooms were beautifully decorated, very nice, and impeccably tidy. It was a truly delightful experience!

The steak and seafood restaurant was absolutely fantastic! The hostess was exceptional, making us feel welcome from the moment we arrived. The rooms were beautifully decorated, very nice, and impeccably tidy. It was a truly delightful experience!

10

Anne Sophie

13 de out. de 2025

·

A estadia foi de 2 noites

We had a lovely 2 night stay. The steak house was amazing and had a good selection. The staff had great etiquette and added to the experience. The casino was lively, nicely decorated, overall nice ambiance. As far as our room, the bathroom needed a deeper clean but other than that it was modern, clean, and carried the Hard Rock theme. We already have recommended the casino and hotel to our friends. We will absolutely come back !

We had a lovely 2 night stay. The steak house was amazing and had a good selection. The staff had great etiquette and added to the experience. The casino was lively, nicely decorated, overall nice ambiance. As far as our room, the bathroom needed a deeper clean but other than that it was modern, clean, and carried the Hard Rock theme. We already have recommended the casino and hotel to our friends. We will absolutely come back !

8

Luisa

15 de jan. de 2026

·

A estadia foi de 1 noite

Clean room

Clean room

10

John

20 de nov. de 2025

·

A estadia foi de 2 noites

Clean

Clean

4

Jason

26 de out. de 2025

·

A estadia foi de 1 noite

Room was clean ish Tooth paste stains on vanity and floor Dust in certain areas Desk manager was not professional Disrespectful/ defensive about simple request and questions about our room False advertisement of the room Rock spa was a shower Not a bath/spa Dinner staff was amazing And respectful Cleaning staff as well

Room was clean ish Tooth paste stains on vanity and floor Dust in certain areas Desk manager was not professional Disrespectful/ defensive about simple request and questions about our room False advertisement of the room Rock spa was a shower Not a bath/spa Dinner staff was amazing And respectful Cleaning staff as well

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são modernos, espaçosos e confortáveis, com banheiros grandes e algumas vistas agradáveis. Alguns relatam baixa pressão no chuveiro, camas desconfortáveis, janelas foscas ou opacas em determinados quartos e incompatibilidades ocasionais com as comodidades, como a ausência de banheiras de hidromassagem ou micro-ondas no quarto.

Avaliações dos hóspedes relacionadas

10

Josh

23 de ago. de 2025

·

A estadia foi de 1 noite

Very beautiful, nice view out the window hotel room.

Very beautiful, nice view out the window hotel room.

6

Ken

11 de ago. de 2025

·

A estadia foi de 1 noite

I paid extra for a King suite with soaker tub. It indicated in the description and pictures. I was given a room without one, then switched rooms. This one also didn't have one. Why am I paying extra for a room without the amenities listed?

I paid extra for a King suite with soaker tub. It indicated in the description and pictures. I was given a room without one, then switched rooms. This one also didn't have one. Why am I paying extra for a room without the amenities listed?

4

Nicholas

7 de out. de 2025

·

A estadia foi de 2 noites

We were in second floor room that faces the casino. Because the rooms are adjacent to the casino roof the window isn’t floor to ceiling like they depict when you book it. Not only is the window much smaller than depicted it’s also frosted and non transparent up to 6+ feet high… it feels like sleeping in a basement. This isn’t really acceptable at the same price as the other rooms that have floor to ceiling windows that are actually windows. There should not be hotel rooms in this area, it should be gym or spa. If they want to put rooms here they should be discounted rooms. The funny thing is, it wasn’t even that busy, why would they put first time customer here at their new property. Speaks to bad service.

We were in second floor room that faces the casino. Because the rooms are adjacent to the casino roof the window isn’t floor to ceiling like they depict when you book it. Not only is the window much smaller than depicted it’s also frosted and non transparent up to 6+ feet high… it feels like sleeping in a basement. This isn’t really acceptable at the same price as the other rooms that have floor to ceiling windows that are actually windows. There should not be hotel rooms in this area, it should be gym or spa. If they want to put rooms here they should be discounted rooms. The funny thing is, it wasn’t even that busy, why would they put first time customer here at their new property. Speaks to bad service.

6

Kathy

17 de nov. de 2025

·

A estadia foi de 1 noite

The place is spotless, but it’s very loud and chaotic as soon as you walk in. I am used to casino in Orillia where you walk into a concourse and then you walk into the gaming section or you go to the concert area. The hotel was clean and the rooms were nice, but the bed was the most uncomfortable bed I’ve ever slept in. I think I got four hours of sleep. We did have a mysterious man knock on our door, telling us he was coming to check our electrical and was our TV working. Well, the TV was going and the lights were all on. He wasn’t wearing a uniform from the hotel and didn’t have any ID. It was just holding a multimeter in his hand. I told him we were fine and shut the door. I asked security and the people at the front desk and they said they had not sent anybody up. Thankfully, we did not let him in our room. This was 4:30 in the afternoon. The security team seemed to take it seriously but nobody contacted us to see if anybody had come back or if we were OK. The restaurants are a few and far between. The hotel is very remote so it’s not like you could go out and grab food anywhere. We did get a pizza from the casino and it was amazing and fairly reasonably priced.

The place is spotless, but it’s very loud and chaotic as soon as you walk in. I am used to casino in Orillia where you walk into a concourse and then you walk into the gaming section or you go to the concert area. The hotel was clean and the rooms were nice, but the bed was the most uncomfortable bed I’ve ever slept in. I think I got four hours of sleep. We did have a mysterious man knock on our door, telling us he was coming to check our electrical and was our TV working. Well, the TV was going and the lights were all on. He wasn’t wearing a uniform from the hotel and didn’t have any ID. It was just holding a multimeter in his hand. I told him we were fine and shut the door. I asked security and the people at the front desk and they said they had not sent anybody up. Thankfully, we did not let him in our room. This was 4:30 in the afternoon. The security team seemed to take it seriously but nobody contacted us to see if anybody had come back or if we were OK. The restaurants are a few and far between. The hotel is very remote so it’s not like you could go out and grab food anywhere. We did get a pizza from the casino and it was amazing and fairly reasonably priced.

10

Lorne

30 de nov. de 2025

·

A estadia foi de 1 noite

the room was excellent. Clean, very luxurious and well planned out. well worth the visit. the only regret is we didn't stay longer.

the room was excellent. Clean, very luxurious and well planned out. well worth the visit. the only regret is we didn't stay longer.

10

Josee

11 de set. de 2025

·

A estadia foi de 1 noite

Very nice rooms, clean and modern.

Very nice rooms, clean and modern.

6

Ryan

21 de jan. de 2026

·

A estadia foi de 1 noite

Hotel Staff wasn't too friendly at check-in or checkout. Very little water pressure for the shower which made it a cold a shower.

Hotel Staff wasn't too friendly at check-in or checkout. Very little water pressure for the shower which made it a cold a shower.

10

Ralph

16 de dez. de 2025

·

A estadia foi de 1 noite

Our room was very nice. The bed was very comfortable. Great place for a quick get away.

Our room was very nice. The bed was very comfortable. Great place for a quick get away.

8

Mark

10 de nov. de 2025

·

A estadia foi de 1 noite

Room is well appointed and nice decor. Bathrooms are very good

Room is well appointed and nice decor. Bathrooms are very good

10

Darnell

25 de dez. de 2025

·

A estadia foi de 1 noite

Great room... stayed in suite.... big, clean and comfortable

Great room... stayed in suite.... big, clean and comfortable

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

A equipe é frequentemente amigável, prestativa e eficiente. No entanto, os hóspedes citam experiências inconsistentes no balcão de atendimento, problemas com o check-in e o estacionamento, acompanhamento limitado de problemas e interrupções ocasionais na manutenção.

Avaliações dos hóspedes relacionadas

10

Abtin

22 de out. de 2025

·

A estadia foi de 2 noites

Very friendly staff. Clean and pleasant atmosphere. Accommodating and efficient in response. Would stay here again.

Very friendly staff. Clean and pleasant atmosphere. Accommodating and efficient in response. Would stay here again.

8

Stephanie

10 de out. de 2025

·

A estadia foi de 1 noite

Quick check in, friendly staff. Not happy that my room is close to the elevator again.

Quick check in, friendly staff. Not happy that my room is close to the elevator again.

6

Carrie-Anne

9 de nov. de 2025

·

A estadia foi de 1 noite

The front desk clerk told us that our room was on the third floor but it was actually on the fourth, which led to some confusion trying to find it. Why is room 1411 on the fourth floor and not the 14th? Why not number it as 411? Weird. She was also kind of abrasive about the error on the machine, blamed me for the incidentals signature not going through when it was not my fault the thing crashed. Not a great start.

The front desk clerk told us that our room was on the third floor but it was actually on the fourth, which led to some confusion trying to find it. Why is room 1411 on the fourth floor and not the 14th? Why not number it as 411? Weird. She was also kind of abrasive about the error on the machine, blamed me for the incidentals signature not going through when it was not my fault the thing crashed. Not a great start.

10

Lynn

13 de fev. de 2026

·

A estadia foi de 2 noites

It was an amazing stay! The staff were outstanding and super friendly. The variety of restaurants available is amazing. The food was all top notch and reasonably priced. Standard nonalcoholic beverages were complementary. The style was quite lovely.

It was an amazing stay! The staff were outstanding and super friendly. The variety of restaurants available is amazing. The food was all top notch and reasonably priced. Standard nonalcoholic beverages were complementary. The style was quite lovely.

6

Ryan

21 de jan. de 2026

·

A estadia foi de 1 noite

Hotel Staff wasn't too friendly at check-in or checkout. Very little water pressure for the shower which made it a cold a shower.

Hotel Staff wasn't too friendly at check-in or checkout. Very little water pressure for the shower which made it a cold a shower.

2

Alexandre

23 de out. de 2025

·

A estadia foi de 2 noites

Staff were horrible , not accommodating or pleasant same with every single wait staff in their restaurants. No concierge and had to walk through security everytime coming and going from hotel. Was horrible. Never will I return

Staff were horrible , not accommodating or pleasant same with every single wait staff in their restaurants. No concierge and had to walk through security everytime coming and going from hotel. Was horrible. Never will I return

2

Sara

24 de set. de 2025

·

A estadia foi de 3 noites

The manager, Greg, was absolutely not helpful when the second room I had booked got canceled in their system for my guest. I had checked in the previous night and informed the reception that my guest was arriving late, we intentionally booked the extra night as we had to be at an event prior to the usual check in time. The staff made the error of not making that note, and when I brought this to Greg's attention, he did not offer any solution or compensation for their mistake as my guest had to book a hotel last minute further away from our event. There were also flies in my room that I couldn't get rid of! I stayed in a room with frosted windows and it made me feel so weird that I couldn't see outside, almost like not having a window at all! They also only make your room every other day (?!) which was a first for me. I've stayed at Hard Rock Hotels in Mexico and it was the best experience. Had high hopes for this location, but was definitely disappointed.

The manager, Greg, was absolutely not helpful when the second room I had booked got canceled in their system for my guest. I had checked in the previous night and informed the reception that my guest was arriving late, we intentionally booked the extra night as we had to be at an event prior to the usual check in time. The staff made the error of not making that note, and when I brought this to Greg's attention, he did not offer any solution or compensation for their mistake as my guest had to book a hotel last minute further away from our event. There were also flies in my room that I couldn't get rid of! I stayed in a room with frosted windows and it made me feel so weird that I couldn't see outside, almost like not having a window at all! They also only make your room every other day (?!) which was a first for me. I've stayed at Hard Rock Hotels in Mexico and it was the best experience. Had high hopes for this location, but was definitely disappointed.

6

Roger

27 de ago. de 2025

·

A estadia foi de 1 noite

Check in as a hotel guest was challenging and frustrating. facility seems to cater to casino guests, not hotel quests. Check in parking was the biggest problem and frustration. Single lane for (drop off) only and 2 empty lanes for Valet. I understand it is best for the casino to charge additional fees for valet, but as a hotel guest there was nowhere to leave the car as you bring your bags in for check in to your room. I was scolded by a lady ( short blond hair) I was told that other guests could figure out where to park. ( I guess that means I’m the problem.

Check in as a hotel guest was challenging and frustrating. facility seems to cater to casino guests, not hotel quests. Check in parking was the biggest problem and frustration. Single lane for (drop off) only and 2 empty lanes for Valet. I understand it is best for the casino to charge additional fees for valet, but as a hotel guest there was nowhere to leave the car as you bring your bags in for check in to your room. I was scolded by a lady ( short blond hair) I was told that other guests could figure out where to park. ( I guess that means I’m the problem.

8

Carolyn

29 de out. de 2025

·

A estadia foi de 1 noite

Room was great, we had an accessible room for my mom and it was perfect. Only complaint there was no coffee for the morning, tray was empty and I only noticed when I went to make it. Staff was awesome, super friendly and helpful our first stay and definitely not our last!

Room was great, we had an accessible room for my mom and it was perfect. Only complaint there was no coffee for the morning, tray was empty and I only noticed when I went to make it. Staff was awesome, super friendly and helpful our first stay and definitely not our last!

10

Candice

9 de nov. de 2025

·

A estadia foi de 2 noites

Our room was spectacular! The dining options were great and the staff was amazing!

Our room was spectacular! The dining options were great and the staff was amazing!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Localização distante do centro da cidade e de conveniências; a maioria recomenda um carro e observa opções limitadas nas proximidades. O cassino, os restaurantes e os eventos no local reduzem a necessidade de viajar.

Avaliações dos hóspedes relacionadas

10

Magdalena

4 de ago. de 2025

·

A estadia foi de 1 noite

Great new hotel with comfortable new rooms, beautiful huge bathrooms. The main area by the lobby is where the casino is, so it's LOUD and busy all the time

Great new hotel with comfortable new rooms, beautiful huge bathrooms. The main area by the lobby is where the casino is, so it's LOUD and busy all the time

8

William

16 de ago. de 2025

·

A estadia foi de 1 noite

The location and facility was difficult to access with limited handicapped parking an inconvenience for guests with limited mobility. Additionally, rest areas - seating & quiet areas was limited.

The location and facility was difficult to access with limited handicapped parking an inconvenience for guests with limited mobility. Additionally, rest areas - seating & quiet areas was limited.

10

Donald

25 de out. de 2025

·

A estadia foi de 1 noite

All in one spot but close enough to major dinning and shopping if you leave the casino

All in one spot but close enough to major dinning and shopping if you leave the casino

10

Jaiden

25 de set. de 2025

·

A estadia foi de 3 noites

Went for a concert not really for the casino and it was honestly a great experience. Room was a decent size with a huge bathroom, two restaurants, two bars and basically a food court with a 24/7 snack and coffee bar. All the staff were super. I’m not a huge fan of casinos as they tend to be a lot but it was pretty chill (I stayed Sun-Wed so it wasn’t super busy) only issue was that it’s a bit far from the city and there is nothing around it, but besides that it was great!

Went for a concert not really for the casino and it was honestly a great experience. Room was a decent size with a huge bathroom, two restaurants, two bars and basically a food court with a 24/7 snack and coffee bar. All the staff were super. I’m not a huge fan of casinos as they tend to be a lot but it was pretty chill (I stayed Sun-Wed so it wasn’t super busy) only issue was that it’s a bit far from the city and there is nothing around it, but besides that it was great!

6

Kathy

17 de nov. de 2025

·

A estadia foi de 1 noite

The place is spotless, but it’s very loud and chaotic as soon as you walk in. I am used to casino in Orillia where you walk into a concourse and then you walk into the gaming section or you go to the concert area. The hotel was clean and the rooms were nice, but the bed was the most uncomfortable bed I’ve ever slept in. I think I got four hours of sleep. We did have a mysterious man knock on our door, telling us he was coming to check our electrical and was our TV working. Well, the TV was going and the lights were all on. He wasn’t wearing a uniform from the hotel and didn’t have any ID. It was just holding a multimeter in his hand. I told him we were fine and shut the door. I asked security and the people at the front desk and they said they had not sent anybody up. Thankfully, we did not let him in our room. This was 4:30 in the afternoon. The security team seemed to take it seriously but nobody contacted us to see if anybody had come back or if we were OK. The restaurants are a few and far between. The hotel is very remote so it’s not like you could go out and grab food anywhere. We did get a pizza from the casino and it was amazing and fairly reasonably priced.

The place is spotless, but it’s very loud and chaotic as soon as you walk in. I am used to casino in Orillia where you walk into a concourse and then you walk into the gaming section or you go to the concert area. The hotel was clean and the rooms were nice, but the bed was the most uncomfortable bed I’ve ever slept in. I think I got four hours of sleep. We did have a mysterious man knock on our door, telling us he was coming to check our electrical and was our TV working. Well, the TV was going and the lights were all on. He wasn’t wearing a uniform from the hotel and didn’t have any ID. It was just holding a multimeter in his hand. I told him we were fine and shut the door. I asked security and the people at the front desk and they said they had not sent anybody up. Thankfully, we did not let him in our room. This was 4:30 in the afternoon. The security team seemed to take it seriously but nobody contacted us to see if anybody had come back or if we were OK. The restaurants are a few and far between. The hotel is very remote so it’s not like you could go out and grab food anywhere. We did get a pizza from the casino and it was amazing and fairly reasonably priced.

10

Darrin

11 de out. de 2025

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A estadia foi de 1 noite

Great property. Kind of isolated but expected.

Great property. Kind of isolated but expected.

6

Steve

5 de set. de 2025

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A estadia foi de 2 noites

Brand new hotel so what's to say bad about it. Staff are working through the kinks. OK price. Expensive on site food. Far away from conveniences. I don't think I'll bother staying here again.

Brand new hotel so what's to say bad about it. Staff are working through the kinks. OK price. Expensive on site food. Far away from conveniences. I don't think I'll bother staying here again.

10

Renee

23 de out. de 2025

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A estadia foi de 2 noites

Wonderful Hotel and friendly staff. Highly recommend this hotel to anyone visiting Ottawa. You just need a vehicle to get around as it’s not really close to anything. I was visiting for work and it was perfect. Will be back again next month.

Wonderful Hotel and friendly staff. Highly recommend this hotel to anyone visiting Ottawa. You just need a vehicle to get around as it’s not really close to anything. I was visiting for work and it was perfect. Will be back again next month.

10

Sandra

9 de nov. de 2025

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A estadia foi de 2 noites

Beautiful property, very clean, great rooms, staff was very friendly. The only drawback was that it was very far from downtown Ottawa and expensive to get back & forth. It would be nice if there were some kind of shuttle from the hotel.

Beautiful property, very clean, great rooms, staff was very friendly. The only drawback was that it was very far from downtown Ottawa and expensive to get back & forth. It would be nice if there were some kind of shuttle from the hotel.

8

Dennis

17 de set. de 2025

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A estadia foi de 1 noite

The hotel is new and very well appointed. The only reason for 4 stars is to walk from parking to the hotel entrance one must walk along roadways with the issue of traffic to contend with. Sidewalks from the parking area would be safer especially when dragging luggage. Otherwise, a great hotel.

The hotel is new and very well appointed. The only reason for 4 stars is to walk from parking to the hotel entrance one must walk along roadways with the issue of traffic to contend with. Sidewalks from the parking area would be safer especially when dragging luggage. Otherwise, a great hotel.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

Elogios para a steakhouse e alguns locais, com porções generosas e refeições saborosas. Outros relatam horários ou disponibilidade limitados, dificuldade em fazer reservas, longas esperas, comida medíocre, um mercado baseado em aplicativo e serviço de quarto básico ou inexistente.

Avaliações dos hóspedes relacionadas

6

Brad

10 de ago. de 2025

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A estadia foi de 1 noite

Rooms are great, but when it comes to food and convenience, the hard rock struck out. They made their market place fully automated, so you’re ordering from a screen, difficult to modify or ask for something simple. We had reservations at steak house, even though it was 2/3 full we were told that if we didn’t have reservations we would not be allowed to sit. We had 9:00 reservations, we got our soup and 5 min after soup was given to us our steak came, so we couldn’t even enjoy the soup. Asked for medium rare, came medium well, we sent it back, was then told that the “heat” said it was medium rare so they will make it rare. New steak came and was 2/3 bone or fat and had zero flavour. Casino was packed, happening.

Rooms are great, but when it comes to food and convenience, the hard rock struck out. They made their market place fully automated, so you’re ordering from a screen, difficult to modify or ask for something simple. We had reservations at steak house, even though it was 2/3 full we were told that if we didn’t have reservations we would not be allowed to sit. We had 9:00 reservations, we got our soup and 5 min after soup was given to us our steak came, so we couldn’t even enjoy the soup. Asked for medium rare, came medium well, we sent it back, was then told that the “heat” said it was medium rare so they will make it rare. New steak came and was 2/3 bone or fat and had zero flavour. Casino was packed, happening.

10

pina

7 de out. de 2025

·

A estadia foi de 1 noite

amazing steakhouse

amazing steakhouse

10

Keith

22 de dez. de 2025

·

A estadia foi de 1 noite

Nicely appointed, clean room. Casino was fun and our dinner at the Council Oak was excellent!

Nicely appointed, clean room. Casino was fun and our dinner at the Council Oak was excellent!

10

Carmen

23 de set. de 2025

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A estadia foi de 1 noite

Excellent clean hotel and the staff were great. I only wished the dining area was open on Monday and Tuesdays. Our food options were limited. Otherwise super happy staying there.

Excellent clean hotel and the staff were great. I only wished the dining area was open on Monday and Tuesdays. Our food options were limited. Otherwise super happy staying there.

8

Daryl

9 de out. de 2025

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A estadia foi de 1 noite

Bed was comfortable, dining options a bit of a let down, bar and grill needed reservation, then the hard rock itself (food was average), then a food court - but have to order from kiosk then waited 30 min for a pizza. Nothing for a young couple wanting a nice meal in a quiet spot. Older crowd. Would be nice to see something to cater to the 20-40s crowd - club/bar, a place with apps/happy hour style, better music, maybe a kids area with some claw machines since they cant play the casino...there are some missed opportunities. Overall a nice place but needs to work out some of the kinks.

Bed was comfortable, dining options a bit of a let down, bar and grill needed reservation, then the hard rock itself (food was average), then a food court - but have to order from kiosk then waited 30 min for a pizza. Nothing for a young couple wanting a nice meal in a quiet spot. Older crowd. Would be nice to see something to cater to the 20-40s crowd - club/bar, a place with apps/happy hour style, better music, maybe a kids area with some claw machines since they cant play the casino...there are some missed opportunities. Overall a nice place but needs to work out some of the kinks.

6

Troy

9 de out. de 2025

·

A estadia foi de 1 noite

So I'm not usually one to judge a service on one visit, but based on the amount of money I spent for one night, I felt I should clarify my poor rating. The hotel, as explained by the customer service staff during our check in, just opened this past July. The lobby and room was clean. The staff were informative when we arrived with our questions. Check in was a breeze. However, since we arrived late and tired from our road trip, we decided to order room service. It's done through the app QR code on the TV. Delivery was quick. But it was delivered in a take out box instead of plates. We ate our meal out of take out boxes with plastic forks and knives. No condiments provided. Not cool. Secondly, the pillows have plastic zippers on the covers. Found out when I scratched my back while turning over. Now I'm being picky here, but the TV channel selection didn't show the Blue Jay game 3 in the ALDS. Minor point but notable.

So I'm not usually one to judge a service on one visit, but based on the amount of money I spent for one night, I felt I should clarify my poor rating. The hotel, as explained by the customer service staff during our check in, just opened this past July. The lobby and room was clean. The staff were informative when we arrived with our questions. Check in was a breeze. However, since we arrived late and tired from our road trip, we decided to order room service. It's done through the app QR code on the TV. Delivery was quick. But it was delivered in a take out box instead of plates. We ate our meal out of take out boxes with plastic forks and knives. No condiments provided. Not cool. Secondly, the pillows have plastic zippers on the covers. Found out when I scratched my back while turning over. Now I'm being picky here, but the TV channel selection didn't show the Blue Jay game 3 in the ALDS. Minor point but notable.

10

Lynn

13 de fev. de 2026

·

A estadia foi de 2 noites

It was an amazing stay! The staff were outstanding and super friendly. The variety of restaurants available is amazing. The food was all top notch and reasonably priced. Standard nonalcoholic beverages were complementary. The style was quite lovely.

It was an amazing stay! The staff were outstanding and super friendly. The variety of restaurants available is amazing. The food was all top notch and reasonably priced. Standard nonalcoholic beverages were complementary. The style was quite lovely.

8

Maison

28 de set. de 2025

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A estadia foi de 1 noite

All about the hôtel noting to say, expect for the food , to many peoples impossible to reserve for diner at hard rock restaurant or at the steak house !! No choice to go at the market for wait near an hour to Get a pizza!! Need a buffet in the place

All about the hôtel noting to say, expect for the food , to many peoples impossible to reserve for diner at hard rock restaurant or at the steak house !! No choice to go at the market for wait near an hour to Get a pizza!! Need a buffet in the place

10

Nicholas

14 de set. de 2025

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A estadia foi de 3 noites

The steak and seafood restaurant was absolutely fantastic! The hostess was exceptional, making us feel welcome from the moment we arrived. The rooms were beautifully decorated, very nice, and impeccably tidy. It was a truly delightful experience!

The steak and seafood restaurant was absolutely fantastic! The hostess was exceptional, making us feel welcome from the moment we arrived. The rooms were beautifully decorated, very nice, and impeccably tidy. It was a truly delightful experience!

10

John

4 de set. de 2025

·

A estadia foi de 1 noite

I liked everything about the stay. There was only one thing we noticed that needs improvement, there was no functioning evening room service. We will return. We had a excellent stay.

I liked everything about the stay. There was only one thing we noticed that needs improvement, there was no functioning evening room service. We will return. We had a excellent stay.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

Aloisio C

15 de mai. de 2026

·

A estadia foi de 1 noite

Quarto confortável e limpo. Cheio de comodidades. Boas opções de refeições

Quarto confortável e limpo. Cheio de comodidades. Boas opções de refeições

8

Rachelle

há 6 dias

·

A estadia foi de 1 noite

Great experience. Hotel is very clean and modern.

Great experience. Hotel is very clean and modern.

6

Mike

há 2 semanas

·

A estadia foi de 3 noites

Appreciate that it was pet friendly.

Appreciate that it was pet friendly.

8

Kelly Lynn

há 3 semanas

·

A estadia foi de 2 noites

Rooms were nice. Excellent spot for no smokers who like to gamble

Rooms were nice. Excellent spot for no smokers who like to gamble

10

brennan

19 de ago. de 2026

·

A estadia foi de 1 noite

Very good service! Friendly staff

Very good service! Friendly staff

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 00:00

Antes das 11:00

Caução

Para esta propriedade, terá de pagar a seguinte caução totalmente reembolsável.

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

Este alojamento não oferece check-in fora de horas. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.

O check-in deve ser efetuado por alguém com uma idade mínima de 19 anos.

Terá de pagar a seguinte caução totalmente reembolsável.

Deposit: CAD 200 per accommodation, per night

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia e um cartão de crédito para a eventualidade de despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
Este alojamento aceita cartões de crédito, cartões de débito e numerário
É possível efetuar transações sem numerário
O alojamento não pode garantir quartos sem ruído
O alojamento dispõe dos seguintes elementos de segurança: detetor de monóxido de carbono, detetor de fumo e iluminação exterior.

Não é permitida a estadia de crianças até aos 18 anos neste alojamento.
Apenas é permitido o acesso aos quartos a clientes registados.
O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
O alojamento aceita animais de estimação apenas em quartos específicos e aplica outras restrições aos mesmos (haverá lugar a custos adicionais, devidamente discriminados na secção "Taxas"). Os clientes deverão contactar diretamente o alojamento no sentido de organizar a estadia dos seus animais de estimação, utilizando para tal as informações de contacto que constam na sua confirmação de reserva.
Disponibilização de opções de pagamento sem numerário em todas as transações.

Tarifa de estacionamento com motorista: 20 CAD por dia (entradas e saídas ilimitadas)
Estadia de animais de estimação: 49.00 CAD por animal, por noite + 49.00 CAD (taxa de limpeza única)
Os animais de serviço estão isentos de taxas
Cama desdobrável: 20.00 CAD por estadia

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.