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Hard Rock Hotel & Casino Ottawa

From

US$ 193

/ noite

Hard Rock Hotel & Casino Ottawa - Image 1

Hard Rock Hotel & Casino Ottawa - Quarto

Hard Rock Hotel & Casino Ottawa - Quarto

Hard Rock Hotel & Casino Ottawa - Vista do quarto

Hard Rock Hotel & Casino Ottawa - Restaurante

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From

US$ 193

/ noite

Sobre esta propriedade

Tente sua sorte no cassino e desfrute de outras instalações recreativas, incluindo uma academia aberta 24 horasEste resort também oferece Wi-Fi de cortesia, loja de presentes/banca de jornal e TV na área comum.

Estacionamento
Restaurante
Quartos de não fumantes
Serviço de quarto
Estacionamento com manobrista
Serviços domésticos

Localização

4837 Albion Road, Otava, Canadá

Hard Rock Hotel & Casino Ottawa (0.1 milhas)

Cohere Centre (5.1 milhas)

South Keys Shopping Centre (5.2 milhas)

Rideau Canal (6.7 milhas)

Watson's Mill (7.4 milhas)

Chapman Mills Marketplace (8.2 milhas)

Mais informações sobre a localização

Opções de quarto

5

Quarto luxo, 1 cama King, chuveiro com barras de apoio

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

388 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

4

Quarto luxo, 2 camas Queen

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

391 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

8

Suíte, 1 cama King

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

775 ft²

Área de refeição separada

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

4

Quarto luxo, 2 camas Queen, chuveiro com barras de apoio

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

391 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

8

Suíte superior, 1 cama King, no canto

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

829 ft²

Área de refeição separada

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

6

Quarto luxo, 1 cama King

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

391 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

Avaliações dos hóspedes sobre Hard Rock Hotel & Casino Ottawa

8.8

Fabuloso

Com base em 628 avaliações verificadas

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

O Hard Rock Hotel & Casino Ottawa oferece uma experiência animada, no estilo resort, com um cassino no local e diversos restaurantes, embora os hóspedes também mencionem a localização isolada, alguns problemas de disponibilidade nos restaurantes e frustrações ocasionais com o serviço ou operação.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

O Hard Rock Hotel & Casino Ottawa oferece uma experiência animada, no estilo resort, com um cassino no local e diversos restaurantes, embora os hóspedes também mencionem a localização isolada, alguns problemas de disponibilidade nos restaurantes e frustrações ocasionais com o serviço ou operação.

Os quartos são amplamente descritos como espaçosos e confortáveis, com banheiros grandes; alguns mencionam baixa pressão no chuveiro, camas desconfortáveis ou janelas com vidro fosco e vista limitada. A limpeza é consistentemente elogiada em toda a propriedade, com apenas detalhes ocasionais negligenciados. O serviço é frequentemente amigável e prestativo, mas a logística do check-in/estacionamento e problemas isolados com a equipe ou manutenção deixaram alguns hóspedes insatisfeitos. Espere uma estadia limpa e focada no entretenimento, que prioriza a diversão no local em vez da conveniência do centro da cidade.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

O cassino no local, vários restaurantes e bares e uma casa de shows se destacam; há bastante estacionamento bem iluminado, com serviço de manobrista disponível. Alguns observam a necessidade de passar por um cassino barulhento e movimentado para chegar ao lobby, a ausência de piscina e raras falhas nos elevadores.

Avaliações dos hóspedes relacionadas

10

Monique

5 de set. de 2025

·

Hospedou-se por 1 noite

All around excellent. The only thing missing for us is that there's no pool.

All around excellent. The only thing missing for us is that there's no pool.

10

Magdalena

4 de ago. de 2025

·

Hospedou-se por 1 noite

Great new hotel with comfortable new rooms, beautiful huge bathrooms. The main area by the lobby is where the casino is, so it's LOUD and busy all the time

Great new hotel with comfortable new rooms, beautiful huge bathrooms. The main area by the lobby is where the casino is, so it's LOUD and busy all the time

10

Lynn

29 de nov. de 2025

·

Hospedou-se por 1 noite

Everything is new ! Everywhere is clean. Valet parking worth $20 unless you’re a member. Then it’s free ! Very much enjoyed the smoke-free environment.

Everything is new ! Everywhere is clean. Valet parking worth $20 unless you’re a member. Then it’s free ! Very much enjoyed the smoke-free environment.

10

Jaiden

25 de set. de 2025

·

Hospedou-se por 3 noites

Went for a concert not really for the casino and it was honestly a great experience. Room was a decent size with a huge bathroom, two restaurants, two bars and basically a food court with a 24/7 snack and coffee bar. All the staff were super. I’m not a huge fan of casinos as they tend to be a lot but it was pretty chill (I stayed Sun-Wed so it wasn’t super busy) only issue was that it’s a bit far from the city and there is nothing around it, but besides that it was great!

Went for a concert not really for the casino and it was honestly a great experience. Room was a decent size with a huge bathroom, two restaurants, two bars and basically a food court with a 24/7 snack and coffee bar. All the staff were super. I’m not a huge fan of casinos as they tend to be a lot but it was pretty chill (I stayed Sun-Wed so it wasn’t super busy) only issue was that it’s a bit far from the city and there is nothing around it, but besides that it was great!

10

Keith

22 de dez. de 2025

·

Hospedou-se por 1 noite

Nicely appointed, clean room. Casino was fun and our dinner at the Council Oak was excellent!

Nicely appointed, clean room. Casino was fun and our dinner at the Council Oak was excellent!

10

Raymond

3 de fev. de 2026

·

Hospedou-se por 1 noite

Beautiful and spacious rooms! Casino and dining options within the facility!

Beautiful and spacious rooms! Casino and dining options within the facility!

10

Bev

12 de ago. de 2025

·

Hospedou-se por 1 noite

I did not like that you had to walk through the casino to get to the hotel front desk. Glad that there is security though

I did not like that you had to walk through the casino to get to the hotel front desk. Glad that there is security though

2

Larry

14 de set. de 2025

·

Hospedou-se por 1 noite

Arrived at 9:30 went through checkin processamd once checked in to a 4th floor room told that both elevators were down and in order to get to room we had to take stairs. My wife recently had 2 knee surgeries and stairs not an option. After I climbed 4 flights of stairs with our bags... I am done, my wife is down stairs and hopefully will be able to enjoy herself and hopefully the elevators are back on line soon so she can get up to the room. Sorry but for the cost of the room this is a horrible experience... and on a weekend that we are celebrating our anniversary. Thumbs down on this experience.

Arrived at 9:30 went through checkin processamd once checked in to a 4th floor room told that both elevators were down and in order to get to room we had to take stairs. My wife recently had 2 knee surgeries and stairs not an option. After I climbed 4 flights of stairs with our bags... I am done, my wife is down stairs and hopefully will be able to enjoy herself and hopefully the elevators are back on line soon so she can get up to the room. Sorry but for the cost of the room this is a horrible experience... and on a weekend that we are celebrating our anniversary. Thumbs down on this experience.

10

Kenneth

5 de ago. de 2025

·

Hospedou-se por 1 noite

Hard Rock Hotel Ottawa Grand opening in July 2025 Staff , Rooms , suites and service and decor add Hard Rock Live where all Excellent 10 plus You are a Guest here enjoy your stay

Hard Rock Hotel Ottawa Grand opening in July 2025 Staff , Rooms , suites and service and decor add Hard Rock Live where all Excellent 10 plus You are a Guest here enjoy your stay

10

Stella

29 de out. de 2025

·

Hospedou-se por 1 noite

The hotel was beautiful. The parking lot was well lite for patrons. Food at cafe was excellent, very large portions. Enjoyed our visit certainly will return!!

The hotel was beautiful. The parking lot was well lite for patrons. Food at cafe was excellent, very large portions. Enjoyed our visit certainly will return!!

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

Muitos hóspedes descrevem os quartos e as áreas comuns como impecáveis ou muito limpos; a qualidade da arrumação é geralmente alta. Alguns mencionam pontos não limpos ou banheiros que precisam de uma limpeza mais profunda.

Avaliações dos hóspedes relacionadas

10

Lynn

29 de nov. de 2025

·

Hospedou-se por 1 noite

Everything is new ! Everywhere is clean. Valet parking worth $20 unless you’re a member. Then it’s free ! Very much enjoyed the smoke-free environment.

Everything is new ! Everywhere is clean. Valet parking worth $20 unless you’re a member. Then it’s free ! Very much enjoyed the smoke-free environment.

10

Emily

19 de jan. de 2026

·

Hospedou-se por 1 noite

Clean room and comfortable bed.

Clean room and comfortable bed.

10

Ross

24 de nov. de 2025

·

Hospedou-se por 1 noite

Beautiful Clean Rooms

Beautiful Clean Rooms

10

Lynne

6 de fev. de 2026

·

Hospedou-se por 1 noite

Clean room, good view, pleasant staff

Clean room, good view, pleasant staff

10

Marshall

3 de nov. de 2025

·

Hospedou-se por 1 noite

Spotless hotel and room hard rock restaurant had excellent smash burger perfect stay will be back for sure!

Spotless hotel and room hard rock restaurant had excellent smash burger perfect stay will be back for sure!

10

Nicholas

14 de set. de 2025

·

Hospedou-se por 3 noites

The steak and seafood restaurant was absolutely fantastic! The hostess was exceptional, making us feel welcome from the moment we arrived. The rooms were beautifully decorated, very nice, and impeccably tidy. It was a truly delightful experience!

The steak and seafood restaurant was absolutely fantastic! The hostess was exceptional, making us feel welcome from the moment we arrived. The rooms were beautifully decorated, very nice, and impeccably tidy. It was a truly delightful experience!

10

Anne Sophie

13 de out. de 2025

·

Hospedou-se por 2 noites

We had a lovely 2 night stay. The steak house was amazing and had a good selection. The staff had great etiquette and added to the experience. The casino was lively, nicely decorated, overall nice ambiance. As far as our room, the bathroom needed a deeper clean but other than that it was modern, clean, and carried the Hard Rock theme. We already have recommended the casino and hotel to our friends. We will absolutely come back !

We had a lovely 2 night stay. The steak house was amazing and had a good selection. The staff had great etiquette and added to the experience. The casino was lively, nicely decorated, overall nice ambiance. As far as our room, the bathroom needed a deeper clean but other than that it was modern, clean, and carried the Hard Rock theme. We already have recommended the casino and hotel to our friends. We will absolutely come back !

8

Luisa

15 de jan. de 2026

·

Hospedou-se por 1 noite

Clean room

Clean room

10

John

20 de nov. de 2025

·

Hospedou-se por 2 noites

Clean

Clean

4

Jason

26 de out. de 2025

·

Hospedou-se por 1 noite

Room was clean ish Tooth paste stains on vanity and floor Dust in certain areas Desk manager was not professional Disrespectful/ defensive about simple request and questions about our room False advertisement of the room Rock spa was a shower Not a bath/spa Dinner staff was amazing And respectful Cleaning staff as well

Room was clean ish Tooth paste stains on vanity and floor Dust in certain areas Desk manager was not professional Disrespectful/ defensive about simple request and questions about our room False advertisement of the room Rock spa was a shower Not a bath/spa Dinner staff was amazing And respectful Cleaning staff as well

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são modernos, espaçosos e confortáveis, com banheiros grandes e algumas vistas agradáveis. Alguns relatam baixa pressão no chuveiro, camas desconfortáveis, janelas com vidro fosco ou não transparentes em alguns quartos e incompatibilidades ocasionais de amenidades, como a ausência de banheiras de hidromassagem ou micro-ondas no quarto.

Avaliações dos hóspedes relacionadas

10

Josh

23 de ago. de 2025

·

Hospedou-se por 1 noite

Very beautiful, nice view out the window hotel room.

Very beautiful, nice view out the window hotel room.

6

Ken

11 de ago. de 2025

·

Hospedou-se por 1 noite

I paid extra for a King suite with soaker tub. It indicated in the description and pictures. I was given a room without one, then switched rooms. This one also didn't have one. Why am I paying extra for a room without the amenities listed?

I paid extra for a King suite with soaker tub. It indicated in the description and pictures. I was given a room without one, then switched rooms. This one also didn't have one. Why am I paying extra for a room without the amenities listed?

4

Nicholas

7 de out. de 2025

·

Hospedou-se por 2 noites

We were in second floor room that faces the casino. Because the rooms are adjacent to the casino roof the window isn’t floor to ceiling like they depict when you book it. Not only is the window much smaller than depicted it’s also frosted and non transparent up to 6+ feet high… it feels like sleeping in a basement. This isn’t really acceptable at the same price as the other rooms that have floor to ceiling windows that are actually windows. There should not be hotel rooms in this area, it should be gym or spa. If they want to put rooms here they should be discounted rooms. The funny thing is, it wasn’t even that busy, why would they put first time customer here at their new property. Speaks to bad service.

We were in second floor room that faces the casino. Because the rooms are adjacent to the casino roof the window isn’t floor to ceiling like they depict when you book it. Not only is the window much smaller than depicted it’s also frosted and non transparent up to 6+ feet high… it feels like sleeping in a basement. This isn’t really acceptable at the same price as the other rooms that have floor to ceiling windows that are actually windows. There should not be hotel rooms in this area, it should be gym or spa. If they want to put rooms here they should be discounted rooms. The funny thing is, it wasn’t even that busy, why would they put first time customer here at their new property. Speaks to bad service.

6

Kathy

17 de nov. de 2025

·

Hospedou-se por 1 noite

The place is spotless, but it’s very loud and chaotic as soon as you walk in. I am used to casino in Orillia where you walk into a concourse and then you walk into the gaming section or you go to the concert area. The hotel was clean and the rooms were nice, but the bed was the most uncomfortable bed I’ve ever slept in. I think I got four hours of sleep. We did have a mysterious man knock on our door, telling us he was coming to check our electrical and was our TV working. Well, the TV was going and the lights were all on. He wasn’t wearing a uniform from the hotel and didn’t have any ID. It was just holding a multimeter in his hand. I told him we were fine and shut the door. I asked security and the people at the front desk and they said they had not sent anybody up. Thankfully, we did not let him in our room. This was 4:30 in the afternoon. The security team seemed to take it seriously but nobody contacted us to see if anybody had come back or if we were OK. The restaurants are a few and far between. The hotel is very remote so it’s not like you could go out and grab food anywhere. We did get a pizza from the casino and it was amazing and fairly reasonably priced.

The place is spotless, but it’s very loud and chaotic as soon as you walk in. I am used to casino in Orillia where you walk into a concourse and then you walk into the gaming section or you go to the concert area. The hotel was clean and the rooms were nice, but the bed was the most uncomfortable bed I’ve ever slept in. I think I got four hours of sleep. We did have a mysterious man knock on our door, telling us he was coming to check our electrical and was our TV working. Well, the TV was going and the lights were all on. He wasn’t wearing a uniform from the hotel and didn’t have any ID. It was just holding a multimeter in his hand. I told him we were fine and shut the door. I asked security and the people at the front desk and they said they had not sent anybody up. Thankfully, we did not let him in our room. This was 4:30 in the afternoon. The security team seemed to take it seriously but nobody contacted us to see if anybody had come back or if we were OK. The restaurants are a few and far between. The hotel is very remote so it’s not like you could go out and grab food anywhere. We did get a pizza from the casino and it was amazing and fairly reasonably priced.

10

Lorne

30 de nov. de 2025

·

Hospedou-se por 1 noite

the room was excellent. Clean, very luxurious and well planned out. well worth the visit. the only regret is we didn't stay longer.

the room was excellent. Clean, very luxurious and well planned out. well worth the visit. the only regret is we didn't stay longer.

10

Josee

11 de set. de 2025

·

Hospedou-se por 1 noite

Very nice rooms, clean and modern.

Very nice rooms, clean and modern.

6

Ryan

21 de jan. de 2026

·

Hospedou-se por 1 noite

Hotel Staff wasn't too friendly at check-in or checkout. Very little water pressure for the shower which made it a cold a shower.

Hotel Staff wasn't too friendly at check-in or checkout. Very little water pressure for the shower which made it a cold a shower.

10

Ralph

16 de dez. de 2025

·

Hospedou-se por 1 noite

Our room was very nice. The bed was very comfortable. Great place for a quick get away.

Our room was very nice. The bed was very comfortable. Great place for a quick get away.

8

Mark

10 de nov. de 2025

·

Hospedou-se por 1 noite

Room is well appointed and nice decor. Bathrooms are very good

Room is well appointed and nice decor. Bathrooms are very good

10

Darnell

25 de dez. de 2025

·

Hospedou-se por 1 noite

Great room... stayed in suite.... big, clean and comfortable

Great room... stayed in suite.... big, clean and comfortable

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

A equipe é frequentemente amigável, prestativa e eficiente. No entanto, os hóspedes citam experiências inconsistentes no balcão de atendimento, problemas com o check-in e o estacionamento, acompanhamento limitado de problemas e interrupções ocasionais na manutenção.

Avaliações dos hóspedes relacionadas

10

Abtin

22 de out. de 2025

·

Hospedou-se por 2 noites

Very friendly staff. Clean and pleasant atmosphere. Accommodating and efficient in response. Would stay here again.

Very friendly staff. Clean and pleasant atmosphere. Accommodating and efficient in response. Would stay here again.

8

Stephanie

10 de out. de 2025

·

Hospedou-se por 1 noite

Quick check in, friendly staff. Not happy that my room is close to the elevator again.

Quick check in, friendly staff. Not happy that my room is close to the elevator again.

6

Carrie-Anne

9 de nov. de 2025

·

Hospedou-se por 1 noite

The front desk clerk told us that our room was on the third floor but it was actually on the fourth, which led to some confusion trying to find it. Why is room 1411 on the fourth floor and not the 14th? Why not number it as 411? Weird. She was also kind of abrasive about the error on the machine, blamed me for the incidentals signature not going through when it was not my fault the thing crashed. Not a great start.

The front desk clerk told us that our room was on the third floor but it was actually on the fourth, which led to some confusion trying to find it. Why is room 1411 on the fourth floor and not the 14th? Why not number it as 411? Weird. She was also kind of abrasive about the error on the machine, blamed me for the incidentals signature not going through when it was not my fault the thing crashed. Not a great start.

10

Lynn

13 de fev. de 2026

·

Hospedou-se por 2 noites

It was an amazing stay! The staff were outstanding and super friendly. The variety of restaurants available is amazing. The food was all top notch and reasonably priced. Standard nonalcoholic beverages were complementary. The style was quite lovely.

It was an amazing stay! The staff were outstanding and super friendly. The variety of restaurants available is amazing. The food was all top notch and reasonably priced. Standard nonalcoholic beverages were complementary. The style was quite lovely.

6

Ryan

21 de jan. de 2026

·

Hospedou-se por 1 noite

Hotel Staff wasn't too friendly at check-in or checkout. Very little water pressure for the shower which made it a cold a shower.

Hotel Staff wasn't too friendly at check-in or checkout. Very little water pressure for the shower which made it a cold a shower.

2

Alexandre

23 de out. de 2025

·

Hospedou-se por 2 noites

Staff were horrible , not accommodating or pleasant same with every single wait staff in their restaurants. No concierge and had to walk through security everytime coming and going from hotel. Was horrible. Never will I return

Staff were horrible , not accommodating or pleasant same with every single wait staff in their restaurants. No concierge and had to walk through security everytime coming and going from hotel. Was horrible. Never will I return

2

Sara

24 de set. de 2025

·

Hospedou-se por 3 noites

The manager, Greg, was absolutely not helpful when the second room I had booked got canceled in their system for my guest. I had checked in the previous night and informed the reception that my guest was arriving late, we intentionally booked the extra night as we had to be at an event prior to the usual check in time. The staff made the error of not making that note, and when I brought this to Greg's attention, he did not offer any solution or compensation for their mistake as my guest had to book a hotel last minute further away from our event. There were also flies in my room that I couldn't get rid of! I stayed in a room with frosted windows and it made me feel so weird that I couldn't see outside, almost like not having a window at all! They also only make your room every other day (?!) which was a first for me. I've stayed at Hard Rock Hotels in Mexico and it was the best experience. Had high hopes for this location, but was definitely disappointed.

The manager, Greg, was absolutely not helpful when the second room I had booked got canceled in their system for my guest. I had checked in the previous night and informed the reception that my guest was arriving late, we intentionally booked the extra night as we had to be at an event prior to the usual check in time. The staff made the error of not making that note, and when I brought this to Greg's attention, he did not offer any solution or compensation for their mistake as my guest had to book a hotel last minute further away from our event. There were also flies in my room that I couldn't get rid of! I stayed in a room with frosted windows and it made me feel so weird that I couldn't see outside, almost like not having a window at all! They also only make your room every other day (?!) which was a first for me. I've stayed at Hard Rock Hotels in Mexico and it was the best experience. Had high hopes for this location, but was definitely disappointed.

6

Roger

27 de ago. de 2025

·

Hospedou-se por 1 noite

Check in as a hotel guest was challenging and frustrating. facility seems to cater to casino guests, not hotel quests. Check in parking was the biggest problem and frustration. Single lane for (drop off) only and 2 empty lanes for Valet. I understand it is best for the casino to charge additional fees for valet, but as a hotel guest there was nowhere to leave the car as you bring your bags in for check in to your room. I was scolded by a lady ( short blond hair) I was told that other guests could figure out where to park. ( I guess that means I’m the problem.

Check in as a hotel guest was challenging and frustrating. facility seems to cater to casino guests, not hotel quests. Check in parking was the biggest problem and frustration. Single lane for (drop off) only and 2 empty lanes for Valet. I understand it is best for the casino to charge additional fees for valet, but as a hotel guest there was nowhere to leave the car as you bring your bags in for check in to your room. I was scolded by a lady ( short blond hair) I was told that other guests could figure out where to park. ( I guess that means I’m the problem.

8

Carolyn

29 de out. de 2025

·

Hospedou-se por 1 noite

Room was great, we had an accessible room for my mom and it was perfect. Only complaint there was no coffee for the morning, tray was empty and I only noticed when I went to make it. Staff was awesome, super friendly and helpful our first stay and definitely not our last!

Room was great, we had an accessible room for my mom and it was perfect. Only complaint there was no coffee for the morning, tray was empty and I only noticed when I went to make it. Staff was awesome, super friendly and helpful our first stay and definitely not our last!

10

Candice

9 de nov. de 2025

·

Hospedou-se por 2 noites

Our room was spectacular! The dining options were great and the staff was amazing!

Our room was spectacular! The dining options were great and the staff was amazing!

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Localizado longe do centro e de conveniências; a maioria recomenda um carro e observa opções limitadas nas proximidades. O cassino, os restaurantes e os eventos no local reduzem a necessidade de viajar.

Avaliações dos hóspedes relacionadas

10

Magdalena

4 de ago. de 2025

·

Hospedou-se por 1 noite

Great new hotel with comfortable new rooms, beautiful huge bathrooms. The main area by the lobby is where the casino is, so it's LOUD and busy all the time

Great new hotel with comfortable new rooms, beautiful huge bathrooms. The main area by the lobby is where the casino is, so it's LOUD and busy all the time

8

William

16 de ago. de 2025

·

Hospedou-se por 1 noite

The location and facility was difficult to access with limited handicapped parking an inconvenience for guests with limited mobility. Additionally, rest areas - seating & quiet areas was limited.

The location and facility was difficult to access with limited handicapped parking an inconvenience for guests with limited mobility. Additionally, rest areas - seating & quiet areas was limited.

10

Donald

25 de out. de 2025

·

Hospedou-se por 1 noite

All in one spot but close enough to major dinning and shopping if you leave the casino

All in one spot but close enough to major dinning and shopping if you leave the casino

10

Jaiden

25 de set. de 2025

·

Hospedou-se por 3 noites

Went for a concert not really for the casino and it was honestly a great experience. Room was a decent size with a huge bathroom, two restaurants, two bars and basically a food court with a 24/7 snack and coffee bar. All the staff were super. I’m not a huge fan of casinos as they tend to be a lot but it was pretty chill (I stayed Sun-Wed so it wasn’t super busy) only issue was that it’s a bit far from the city and there is nothing around it, but besides that it was great!

Went for a concert not really for the casino and it was honestly a great experience. Room was a decent size with a huge bathroom, two restaurants, two bars and basically a food court with a 24/7 snack and coffee bar. All the staff were super. I’m not a huge fan of casinos as they tend to be a lot but it was pretty chill (I stayed Sun-Wed so it wasn’t super busy) only issue was that it’s a bit far from the city and there is nothing around it, but besides that it was great!

6

Kathy

17 de nov. de 2025

·

Hospedou-se por 1 noite

The place is spotless, but it’s very loud and chaotic as soon as you walk in. I am used to casino in Orillia where you walk into a concourse and then you walk into the gaming section or you go to the concert area. The hotel was clean and the rooms were nice, but the bed was the most uncomfortable bed I’ve ever slept in. I think I got four hours of sleep. We did have a mysterious man knock on our door, telling us he was coming to check our electrical and was our TV working. Well, the TV was going and the lights were all on. He wasn’t wearing a uniform from the hotel and didn’t have any ID. It was just holding a multimeter in his hand. I told him we were fine and shut the door. I asked security and the people at the front desk and they said they had not sent anybody up. Thankfully, we did not let him in our room. This was 4:30 in the afternoon. The security team seemed to take it seriously but nobody contacted us to see if anybody had come back or if we were OK. The restaurants are a few and far between. The hotel is very remote so it’s not like you could go out and grab food anywhere. We did get a pizza from the casino and it was amazing and fairly reasonably priced.

The place is spotless, but it’s very loud and chaotic as soon as you walk in. I am used to casino in Orillia where you walk into a concourse and then you walk into the gaming section or you go to the concert area. The hotel was clean and the rooms were nice, but the bed was the most uncomfortable bed I’ve ever slept in. I think I got four hours of sleep. We did have a mysterious man knock on our door, telling us he was coming to check our electrical and was our TV working. Well, the TV was going and the lights were all on. He wasn’t wearing a uniform from the hotel and didn’t have any ID. It was just holding a multimeter in his hand. I told him we were fine and shut the door. I asked security and the people at the front desk and they said they had not sent anybody up. Thankfully, we did not let him in our room. This was 4:30 in the afternoon. The security team seemed to take it seriously but nobody contacted us to see if anybody had come back or if we were OK. The restaurants are a few and far between. The hotel is very remote so it’s not like you could go out and grab food anywhere. We did get a pizza from the casino and it was amazing and fairly reasonably priced.

10

Darrin

11 de out. de 2025

·

Hospedou-se por 1 noite

Great property. Kind of isolated but expected.

Great property. Kind of isolated but expected.

6

Steve

5 de set. de 2025

·

Hospedou-se por 2 noites

Brand new hotel so what's to say bad about it. Staff are working through the kinks. OK price. Expensive on site food. Far away from conveniences. I don't think I'll bother staying here again.

Brand new hotel so what's to say bad about it. Staff are working through the kinks. OK price. Expensive on site food. Far away from conveniences. I don't think I'll bother staying here again.

10

Renee

23 de out. de 2025

·

Hospedou-se por 2 noites

Wonderful Hotel and friendly staff. Highly recommend this hotel to anyone visiting Ottawa. You just need a vehicle to get around as it’s not really close to anything. I was visiting for work and it was perfect. Will be back again next month.

Wonderful Hotel and friendly staff. Highly recommend this hotel to anyone visiting Ottawa. You just need a vehicle to get around as it’s not really close to anything. I was visiting for work and it was perfect. Will be back again next month.

10

Sandra

9 de nov. de 2025

·

Hospedou-se por 2 noites

Beautiful property, very clean, great rooms, staff was very friendly. The only drawback was that it was very far from downtown Ottawa and expensive to get back & forth. It would be nice if there were some kind of shuttle from the hotel.

Beautiful property, very clean, great rooms, staff was very friendly. The only drawback was that it was very far from downtown Ottawa and expensive to get back & forth. It would be nice if there were some kind of shuttle from the hotel.

8

Dennis

17 de set. de 2025

·

Hospedou-se por 1 noite

The hotel is new and very well appointed. The only reason for 4 stars is to walk from parking to the hotel entrance one must walk along roadways with the issue of traffic to contend with. Sidewalks from the parking area would be safer especially when dragging luggage. Otherwise, a great hotel.

The hotel is new and very well appointed. The only reason for 4 stars is to walk from parking to the hotel entrance one must walk along roadways with the issue of traffic to contend with. Sidewalks from the parking area would be safer especially when dragging luggage. Otherwise, a great hotel.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

Elogios ao steakhouse e a alguns restaurantes, com porções generosas e refeições saborosas. Outros relatam horários ou disponibilidade limitados, dificuldade em conseguir reservas, longas esperas, comida medíocre, um mercado baseado em aplicativo e serviço de quarto básico ou inexistente.

Avaliações dos hóspedes relacionadas

6

Brad

10 de ago. de 2025

·

Hospedou-se por 1 noite

Rooms are great, but when it comes to food and convenience, the hard rock struck out. They made their market place fully automated, so you’re ordering from a screen, difficult to modify or ask for something simple. We had reservations at steak house, even though it was 2/3 full we were told that if we didn’t have reservations we would not be allowed to sit. We had 9:00 reservations, we got our soup and 5 min after soup was given to us our steak came, so we couldn’t even enjoy the soup. Asked for medium rare, came medium well, we sent it back, was then told that the “heat” said it was medium rare so they will make it rare. New steak came and was 2/3 bone or fat and had zero flavour. Casino was packed, happening.

Rooms are great, but when it comes to food and convenience, the hard rock struck out. They made their market place fully automated, so you’re ordering from a screen, difficult to modify or ask for something simple. We had reservations at steak house, even though it was 2/3 full we were told that if we didn’t have reservations we would not be allowed to sit. We had 9:00 reservations, we got our soup and 5 min after soup was given to us our steak came, so we couldn’t even enjoy the soup. Asked for medium rare, came medium well, we sent it back, was then told that the “heat” said it was medium rare so they will make it rare. New steak came and was 2/3 bone or fat and had zero flavour. Casino was packed, happening.

10

pina

7 de out. de 2025

·

Hospedou-se por 1 noite

amazing steakhouse

amazing steakhouse

10

Keith

22 de dez. de 2025

·

Hospedou-se por 1 noite

Nicely appointed, clean room. Casino was fun and our dinner at the Council Oak was excellent!

Nicely appointed, clean room. Casino was fun and our dinner at the Council Oak was excellent!

10

Carmen

23 de set. de 2025

·

Hospedou-se por 1 noite

Excellent clean hotel and the staff were great. I only wished the dining area was open on Monday and Tuesdays. Our food options were limited. Otherwise super happy staying there.

Excellent clean hotel and the staff were great. I only wished the dining area was open on Monday and Tuesdays. Our food options were limited. Otherwise super happy staying there.

8

Daryl

9 de out. de 2025

·

Hospedou-se por 1 noite

Bed was comfortable, dining options a bit of a let down, bar and grill needed reservation, then the hard rock itself (food was average), then a food court - but have to order from kiosk then waited 30 min for a pizza. Nothing for a young couple wanting a nice meal in a quiet spot. Older crowd. Would be nice to see something to cater to the 20-40s crowd - club/bar, a place with apps/happy hour style, better music, maybe a kids area with some claw machines since they cant play the casino...there are some missed opportunities. Overall a nice place but needs to work out some of the kinks.

Bed was comfortable, dining options a bit of a let down, bar and grill needed reservation, then the hard rock itself (food was average), then a food court - but have to order from kiosk then waited 30 min for a pizza. Nothing for a young couple wanting a nice meal in a quiet spot. Older crowd. Would be nice to see something to cater to the 20-40s crowd - club/bar, a place with apps/happy hour style, better music, maybe a kids area with some claw machines since they cant play the casino...there are some missed opportunities. Overall a nice place but needs to work out some of the kinks.

6

Troy

9 de out. de 2025

·

Hospedou-se por 1 noite

So I'm not usually one to judge a service on one visit, but based on the amount of money I spent for one night, I felt I should clarify my poor rating. The hotel, as explained by the customer service staff during our check in, just opened this past July. The lobby and room was clean. The staff were informative when we arrived with our questions. Check in was a breeze. However, since we arrived late and tired from our road trip, we decided to order room service. It's done through the app QR code on the TV. Delivery was quick. But it was delivered in a take out box instead of plates. We ate our meal out of take out boxes with plastic forks and knives. No condiments provided. Not cool. Secondly, the pillows have plastic zippers on the covers. Found out when I scratched my back while turning over. Now I'm being picky here, but the TV channel selection didn't show the Blue Jay game 3 in the ALDS. Minor point but notable.

So I'm not usually one to judge a service on one visit, but based on the amount of money I spent for one night, I felt I should clarify my poor rating. The hotel, as explained by the customer service staff during our check in, just opened this past July. The lobby and room was clean. The staff were informative when we arrived with our questions. Check in was a breeze. However, since we arrived late and tired from our road trip, we decided to order room service. It's done through the app QR code on the TV. Delivery was quick. But it was delivered in a take out box instead of plates. We ate our meal out of take out boxes with plastic forks and knives. No condiments provided. Not cool. Secondly, the pillows have plastic zippers on the covers. Found out when I scratched my back while turning over. Now I'm being picky here, but the TV channel selection didn't show the Blue Jay game 3 in the ALDS. Minor point but notable.

10

Lynn

13 de fev. de 2026

·

Hospedou-se por 2 noites

It was an amazing stay! The staff were outstanding and super friendly. The variety of restaurants available is amazing. The food was all top notch and reasonably priced. Standard nonalcoholic beverages were complementary. The style was quite lovely.

It was an amazing stay! The staff were outstanding and super friendly. The variety of restaurants available is amazing. The food was all top notch and reasonably priced. Standard nonalcoholic beverages were complementary. The style was quite lovely.

8

Maison

28 de set. de 2025

·

Hospedou-se por 1 noite

All about the hôtel noting to say, expect for the food , to many peoples impossible to reserve for diner at hard rock restaurant or at the steak house !! No choice to go at the market for wait near an hour to Get a pizza!! Need a buffet in the place

All about the hôtel noting to say, expect for the food , to many peoples impossible to reserve for diner at hard rock restaurant or at the steak house !! No choice to go at the market for wait near an hour to Get a pizza!! Need a buffet in the place

10

Nicholas

14 de set. de 2025

·

Hospedou-se por 3 noites

The steak and seafood restaurant was absolutely fantastic! The hostess was exceptional, making us feel welcome from the moment we arrived. The rooms were beautifully decorated, very nice, and impeccably tidy. It was a truly delightful experience!

The steak and seafood restaurant was absolutely fantastic! The hostess was exceptional, making us feel welcome from the moment we arrived. The rooms were beautifully decorated, very nice, and impeccably tidy. It was a truly delightful experience!

10

John

4 de set. de 2025

·

Hospedou-se por 1 noite

I liked everything about the stay. There was only one thing we noticed that needs improvement, there was no functioning evening room service. We will return. We had a excellent stay.

I liked everything about the stay. There was only one thing we noticed that needs improvement, there was no functioning evening room service. We will return. We had a excellent stay.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

10

Aloisio C

15 de mai. de 2026

·

Hospedou-se por 1 noite

Quarto confortável e limpo. Cheio de comodidades. Boas opções de refeições

Quarto confortável e limpo. Cheio de comodidades. Boas opções de refeições

8

Rachelle

há 6 dias

·

Hospedou-se por 1 noite

Great experience. Hotel is very clean and modern.

Great experience. Hotel is very clean and modern.

6

Mike

há 2 semanas

·

Hospedou-se por 3 noites

Appreciate that it was pet friendly.

Appreciate that it was pet friendly.

8

Kelly Lynn

há 3 semanas

·

Hospedou-se por 2 noites

Rooms were nice. Excellent spot for no smokers who like to gamble

Rooms were nice. Excellent spot for no smokers who like to gamble

10

brennan

19 de ago. de 2026

·

Hospedou-se por 1 noite

Very good service! Friendly staff

Very good service! Friendly staff

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 00:00

Antes de 11:00

Depósito de segurança

Você será obrigado a pagar o depósito totalmente reembolsável para esta propriedade.

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

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Preços para próximas datas

setembro 2026

outubro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.

Esta propriedade não realiza check-in após o horário comercial. A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.

O check-in deve ser feito por alguém que tenha pelo menos 19 anos de idade.

Você será obrigado a pagar o seguinte depósito totalmente reembolsável.

Deposit: CAD 200 per accommodation, per night

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Um documento de identificação oficial com foto e um cartão de crédito podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
Pagamento sem dinheiro em espécie disponível
Quartos com isolamento acústico não estão garantidos
Os recursos de segurança disponíveis na propriedade incluem detector de monóxido de carbono, detector de fumaça e iluminação externa

Crianças de 18 anos ou menos não são permitidas nesta propriedade.
Somente hóspedes registrados podem ter acesso aos quartos.
A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando-se em contato diretamente com a propriedade, através do número fornecido na confirmação da reserva.
A propriedade permite animais de estimação somente em determinados quartos e possui outras restrições (sobretaxas detalhadas na seção de Taxas). Os hóspedes podem entrar em contato com a propriedade diretamente para organizar a acomodação de animais de estimação usando as informações de contato presentes na confirmação da reserva.
Pagamento sem dinheiro em espécie disponível para todas as transações.

Taxa para estacionamento com manobrista: CAD 20 por dia (privilégios de entrada e saída)
Taxa para animais de estimação:CAD 49.00 por animal, por diária além de uma taxa de CAD 49.00 para uma única limpeza
Animais de serviço são isentos de taxas
Taxa para cama dobrável: CAD 20.00 por estadia

A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.