ibis budget Birmingham Airport Terminal Building - NEC

Appreciate this is a budget hotel but was surprised how poor the room was. Only good feature - it is quiet. Bed is ok - firm mattress. Room is, of course, tiny. But - there was no bathroom, just freestanding shower (with bad drain smell), sink and toilet(taking up as much room as a bathroom would). Biggest issue is no kettle in room, requiring you to go down to first floor to try and find “refreshment” room, which does not appear to be signposted and could be anywhere along any one of 4 corridors. I was not very comfortable wandering around dark hotel corridors trying to find it. I do understand on-airort hotels are premium but i have previously had a better room here for less money, so this was disappointing.

La chambre était propre et merci à la personne qui gère tous les jours. En revanche, ce sont des chambres pour des lilliputiens à 299 £ la nuit dans petit dej ! Des prises au dessus et en dessous de la télé, mais pas à côté du lit, ni du lave-main. Pas très pratique. Une douche sans pression. Même si l hôtel est à côté du NEC c’est du vol manifeste pour un ibis budget en comparaison avec le prix de la nuit.

Window blind broken, constant “whistling” noise from pipework, no sockets/charging ports next to bed, TV tiny and picture display was terrible. No kettle or iron in room. Food was ok, staff were friendly.

We will never stay at this hotel ever again. Despite it being £140 it was terrible. When we entered the room there was a strong and overpowering stink of bleach. When you flushed the toilet there was a disgusting sewage smell. We had to try and sleep with the window open ALL NIGHT. We never bothered to have a shower in the morning for fear that the drains would stink again. I’ve been a gold member for probably 20 years and this is by far the worse hotel I have ever stayed at. YOUR COMPANY SHOULD NOT ALLOW PEOPLE TO BOOK THIS ON YOUR WEBSITE BECAUSE THIS REFLECTS VERY BADLY ON YOU!!

Poor check in. I had to ask the lady on reception to repeat herself as she was chewing gum while talking. The room smelt of drains / sewage, but O.K. if the window was left open. The light in the toilet kept flickering, and eventually gave out.