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Shama Suasana Johor Bahru

From

US$ 62

/noite

Shama Suasana Johor Bahru - Image 1

Shama Suasana Johor Bahru - Quarto

Shama Suasana Johor Bahru - Quarto

Shama Suasana Johor Bahru - Receção

Shama Suasana Johor Bahru - Piscina

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From

US$ 62

/noite

Sobre este alojamento

Experimente uma piscina exterior e uma sala de fitness aberta 24 horas. Este aparthotel disponibiliza ainda Wi-fi grátis e um salão de banquetes.

Comodidades

Experimente uma piscina exterior e uma sala de fitness aberta 24 horas. Este aparthotel disponibiliza ainda Wi-fi grátis e um salão de banquetes.

Comodidades para negócios

As principais comodidades incluem Check-in rápido, um serviço de limpeza a seco e uma receção aberta 24 horas. Há estacionamento grátis no local.

Restaurante

Para recarregar baterias, venha até ao restaurante Suasana Suites Café dShama Suasana Johor Bahru, ou dê um salto até uma loja de conveniência. Este aparthotel serve pequenos-almoços buffet diariamente entre as 6:30 e as 10:30 mediante uma sobretaxa.

Quartos

Os 88 quartos climatizados oferecem uma kitchenette com um frigorífico/congelador grande e uma placa de cozinha, se quiser preparar os seus pratos favoritos. As unidades contam com uma varanda. Ao final do dia, aproveite para assistir a uma seleção de canais por cabo no televisor plasma disponível ou ligue-se à internet sem fios para estar sempre conectado. As comodidades incluem ainda cafeteiras/bules e água engarrafada grátis. A limpeza dos quartos é efetuada diária.

Localização

Com uma estadia nShama Suasana Johor Bahru em Johor Bahru (Distrito Central), ficará apenas a alguns passos de Centro de Congressos de Persada e de Centro Comercial Komtar JBCC. Este aparthotel está a 1,6 km (1 mi) de Praça da Cidade de Johor Bahru e a 2,3 km (1,4 mi) de Johor Bahru Customs, Immigration, and Quarantine Complex.

O que há nas proximidades

Centro de Congressos de Persada(0.1 milhas)
Antigo Templo Chinês de Johor Bahru(0.2 milhas)
Praça da Cidade de Johor Bahru(0.3 milhas)
Centro Comercial Komtar JBCC(0.3 milhas)
Mercado Karat (Mercado Enferrujado)(0.5 milhas)
Johor Bahru Customs, Immigration, and Quarantine Complex(0.8 milhas)
Istana Besar(0.9 milhas)
Mesquita do Estado do Sultão Abu Bakar(1.2 milhas)
Zoológico de Johor(1.2 milhas)
R&F Mall(1.3 milhas)
Plaza Pelangi(1.4 milhas)
KSL City Mall(1.8 milhas)
Holiday Plaza(2.1 milhas)
Terminal de Cruzeiros Johor Bahru(2.2 milhas)
Beletime Danga Bay(2.9 milhas)
Singapura (XSP-Seletar)(14.1 milhas)
Aeroporto Internacional de Senai (JHB)(18.6 milhas)
Aeroporto de Changi (SIN)(24.4 milhas)

Estacionamento
Restaurante
Piscina
Quartos de não fumadores
Serviço de estacionamento
Serviços de limpeza

Localização

82C Jalan Trus, Bandar Johor Bahru, Johor Bahru, Distrito de Johor Baharu, Estado de Johor, Malásia

Centro de Congressos de Persada (0.1 milhas)

Antigo Templo Chinês de Johor Bahru (0.2 milhas)

Praça da Cidade de Johor Bahru (0.3 milhas)

Centro Comercial Komtar JBCC (0.3 milhas)

Mercado Karat (Mercado Enferrujado) (0.5 milhas)

Johor Bahru Customs, Immigration, and Quarantine Complex (0.8 milhas)

Mais informações sobre a localização

Opções de quartos

7

Suite, 2 quartos

Detalhes do quarto

1 Cama De Casal Extragrande

e

1 Cama Individual

Dormidas 4

Varanda

Ar condicionado

Wi-Fi (gratuito)

Kitchenette

9

Suite Executiva, 2 quartos

Detalhes do quarto

1 Cama De Casal Extragrande

e

1 Cama Individual

Dormidas 4

Varanda

Ar condicionado

Wi-Fi (gratuito)

Kitchenette

8

Suite Executiva, 1 quarto (Twin)

Detalhes do quarto

2 Camas Individuais

Dormidas 2

Varanda

Ar condicionado

Wi-Fi (gratuito)

Kitchenette

7

Suite Executiva, 1 quarto (King)

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Varanda

Ar condicionado

Wi-Fi (gratuito)

Kitchenette

6

Suite, 1 quarto (Twin)

Detalhes do quarto

2 Camas Individuais

Dormidas 2

Varanda

Ar condicionado

Wi-Fi (gratuito)

Kitchenette

11

Suite Executiva, 3 quartos

Detalhes do quarto

1 Cama De Casal Extragrande

,

1 Cama De Casal Grande

e

2 Camas Individuais

Dormidas 6

Varanda

Ar condicionado

Wi-Fi (gratuito)

Kitchenette

9

Suite, 3 quartos

Detalhes do quarto

1 Cama De Casal Extragrande

,

1 Cama De Casal Grande

e

2 Camas Individuais

Dormidas 6

Varanda

Ar condicionado

Wi-Fi (gratuito)

Kitchenette

7

Suite, 1 quarto (King)

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Varanda

Ar condicionado

Wi-Fi (gratuito)

Kitchenette

Avaliações dos hóspedes sobre Shama Suasana Johor Bahru

8.5

Fabuloso

Com base em 15.646 avaliações verificadas

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

No Shama Suasana Johor Bahru, anteriormente conhecido como Suasana All Suites Hotels Johor Bahru, viajantes elogiam a localização central e a facilidade de se locomover a pé, bem como os quartos espaçosos no estilo apartamento, embora as experiências gerais variem entre estadias tranquilas e confortáveis e outras afetadas por problemas operacionais.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

No Shama Suasana Johor Bahru, anteriormente conhecido como Suasana All Suites Hotels Johor Bahru, viajantes elogiam a localização central e a facilidade de se locomover a pé, bem como os quartos espaçosos no estilo apartamento, embora as experiências gerais variem entre estadias tranquilas e confortáveis e outras afetadas por problemas operacionais.

Muitos comentários destacam a simpatia da equipe, o check-in descomplicado em algumas estadias e um café da manhã simples, mas agradável; a piscina também recebe comentários positivos. Questões recorrentes incluem falhas intermitentes nos elevadores, acessórios de banheiro desgastados ou soltos e odores ou pragas ocasionais, além de comunicação inconsistente no check-in e transferência de som da construção ou de unidades vizinhas. Espere uma base conveniente com layouts espaçosos, mas a qualidade e o silêncio podem depender do momento e da manutenção.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

A piscina recebe menções positivas. Vários comentários relatam sérias falhas nos elevadores e alguns acessórios públicos desgastados, causando atrasos e inconvenientes.

Avaliações dos hóspedes relacionadas

8

Andy

26 de nov. de 2023

·

A estadia foi de 2 noites

Location is excellent, lots of good food and shopping centre. Staffs were not attentive enough,; bookes 2 nites but eoom card only activates dor 1 day. Carparkinf card also, did not activate… counter staff shld be more sensitive to such things and frustration of customers…

Location is excellent, lots of good food and shopping centre. Staffs were not attentive enough,; bookes 2 nites but eoom card only activates dor 1 day. Carparkinf card also, did not activate… counter staff shld be more sensitive to such things and frustration of customers…

10

Mohamed

27 de fev. de 2025

·

A estadia foi de 1 noite

The only negative thing was the shower soap dipenser.need to be changed

The only negative thing was the shower soap dipenser.need to be changed

8

Kris

7 de fev. de 2026

·

A estadia foi de 2 noites

Great location, lovely staff, decent breakfast, good pool.

Great location, lovely staff, decent breakfast, good pool.

4

Jonathan

27 de out. de 2024

·

A estadia foi de 1 noite

( ) Property near shipping malls. (-) But the facility need to improve, the seats at lobby surface worn out, the room soap dispenser is not working, sound proof between rooms can hear furniture movement above the room.

( ) Property near shipping malls. (-) But the facility need to improve, the seats at lobby surface worn out, the room soap dispenser is not working, sound proof between rooms can hear furniture movement above the room.

6

Jasmine

2 de jul. de 2024

·

A estadia foi de 3 noites

Just sharing our experience & observation. We (4pax) checked in to Suasana Suites Hotel Johor Bahru along Jalan Trus on 21/06/2024, Friday. Upon check-in, we realized that only 1 guest lift, out of the 4, is working. There was a notice at the frontdesk dated 11/06/2024, informing that all 4 guest lifts are out of order & only the service lift was available. With 1 guest lift & 1 service lift available at the point of our check-in, we took an average of 40mins to wait for either lift. 2nd guest lift was up & running on 23/06/2024. This incident had compromised our experience with the hotel. There was no effort made for service recovery. The room itself was poorly maintained. Clothes holder behind bathroom door was loose, towel rack was loose, bathroom tap fell off, kitchen tap was leaking, toilet roll holder was loose, cockroach in the living room. We stayed at Level 29, we were able to hear the music from Lepak Corner quite clearly till wee hours on Friday & Saturday. In the morning, the construction sound started as early as 8am. This is my second time here. The first time was in Aug 2023 and I had a good experience- bed was comfortable and room was clean. But I can’t say the same this time round. I will think twice about booking this hotel again.

Just sharing our experience & observation. We (4pax) checked in to Suasana Suites Hotel Johor Bahru along Jalan Trus on 21/06/2024, Friday. Upon check-in, we realized that only 1 guest lift, out of the 4, is working. There was a notice at the frontdesk dated 11/06/2024, informing that all 4 guest lifts are out of order & only the service lift was available. With 1 guest lift & 1 service lift available at the point of our check-in, we took an average of 40mins to wait for either lift. 2nd guest lift was up & running on 23/06/2024. This incident had compromised our experience with the hotel. There was no effort made for service recovery. The room itself was poorly maintained. Clothes holder behind bathroom door was loose, towel rack was loose, bathroom tap fell off, kitchen tap was leaking, toilet roll holder was loose, cockroach in the living room. We stayed at Level 29, we were able to hear the music from Lepak Corner quite clearly till wee hours on Friday & Saturday. In the morning, the construction sound started as early as 8am. This is my second time here. The first time was in Aug 2023 and I had a good experience- bed was comfortable and room was clean. But I can’t say the same this time round. I will think twice about booking this hotel again.

10

Noor

26 de jul. de 2025

·

A estadia foi de 5 noites

Despite some hiccups at the start and the end, with faulty aircon and power trips (beyond their control), it is still my hotel of choice to bring my mum and grandmother. Attentive and responsive reception and maintenance. Even housekeeping crew is great. 2nd time staying here.

Despite some hiccups at the start and the end, with faulty aircon and power trips (beyond their control), it is still my hotel of choice to bring my mum and grandmother. Attentive and responsive reception and maintenance. Even housekeeping crew is great. 2nd time staying here.

6

jinkyeong

2 de ago. de 2025

·

A estadia foi de 4 noites

The area was super convenient with plenty of malls nearby, and the tall building offered a great view. Although the internet connection for the TV in the living room had some issues, the staff were really quick to come up and fix it whenever needed. The breakfast was simple, but it was interesting that they made the noodles from scratch. Overall, it’s a great spot for heading over to Singapore.

The area was super convenient with plenty of malls nearby, and the tall building offered a great view. Although the internet connection for the TV in the living room had some issues, the staff were really quick to come up and fix it whenever needed. The breakfast was simple, but it was interesting that they made the noodles from scratch. Overall, it’s a great spot for heading over to Singapore.

10

ZAINAH

22 de jul. de 2025

·

A estadia foi de 2 noites

1st time stay in the hotel. Good location, breakfast was simple and nice. Front-desk and staff at breakfast were pleasant. Thing to be improve toilet accessory like bidet, shower tap etc were loss and need to be tighten. Other than the toilet every about this is good.

1st time stay in the hotel. Good location, breakfast was simple and nice. Front-desk and staff at breakfast were pleasant. Thing to be improve toilet accessory like bidet, shower tap etc were loss and need to be tighten. Other than the toilet every about this is good.

10

Shan Ren

26 de nov. de 2023

·

A estadia foi de 2 noites

Everything is good, except there is no TV feature to watch Netflix, or option for me to plug my HDMI cable on the tv. Else everything is good!

Everything is good, except there is no TV feature to watch Netflix, or option for me to plug my HDMI cable on the tv. Else everything is good!

6

koh

16 de jun. de 2024

·

A estadia foi de 2 noites

Through out the stay all the lifts were out of order except the service lift. Inconvenience and lack of communication and updates.

Through out the stay all the lifts were out of order except the service lift. Inconvenience and lack of communication and updates.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

O feedback é misto: muitos observam quartos limpos, mas outros relatam sujeira ou odores no banheiro, móveis manchados ou pegajosos e pragas ocasionais.

Avaliações dos hóspedes relacionadas

2

Avni

11 de out. de 2025

·

A estadia foi de 2 noites

Terrible hotel.. won’t be back.. Paid for 3 guests but hotel staff insisted that I had to pay for extra bed at reception even though my booking stated payment made for 3rd guests. Room had horrible smell that lasted throughout the stay even though we used air fresheners, that didnt work. Toilet seat was also broken. Had to call someone to get it fixed. FYI, they charge for early check in.

Terrible hotel.. won’t be back.. Paid for 3 guests but hotel staff insisted that I had to pay for extra bed at reception even though my booking stated payment made for 3rd guests. Room had horrible smell that lasted throughout the stay even though we used air fresheners, that didnt work. Toilet seat was also broken. Had to call someone to get it fixed. FYI, they charge for early check in.

8

Halimatus

8 de mar. de 2025

·

A estadia foi de 1 noite

Location is good. Opposite of shopping malls, just walking distance. Swift check-in. Rooms were clean. There were towels provided. Easy check in and out.

Location is good. Opposite of shopping malls, just walking distance. Swift check-in. Rooms were clean. There were towels provided. Easy check in and out.

10

Chan

12 de ago. de 2023

·

A estadia foi de 2 noites

Hotel is near to shopping mall and many eateries around the area. Hotel location is near to JB Sentral whcih is convenient and room is clean.

Hotel is near to shopping mall and many eateries around the area. Hotel location is near to JB Sentral whcih is convenient and room is clean.

8

Ingo

15 de jul. de 2025

·

A estadia foi de 3 noites

The hotel is ok, if you don't expect a high-end hotel. The room was spacious, although the floor was a bit sticky.

The hotel is ok, if you don't expect a high-end hotel. The room was spacious, although the floor was a bit sticky.

6

Jasmine

2 de jul. de 2024

·

A estadia foi de 3 noites

Just sharing our experience & observation. We (4pax) checked in to Suasana Suites Hotel Johor Bahru along Jalan Trus on 21/06/2024, Friday. Upon check-in, we realized that only 1 guest lift, out of the 4, is working. There was a notice at the frontdesk dated 11/06/2024, informing that all 4 guest lifts are out of order & only the service lift was available. With 1 guest lift & 1 service lift available at the point of our check-in, we took an average of 40mins to wait for either lift. 2nd guest lift was up & running on 23/06/2024. This incident had compromised our experience with the hotel. There was no effort made for service recovery. The room itself was poorly maintained. Clothes holder behind bathroom door was loose, towel rack was loose, bathroom tap fell off, kitchen tap was leaking, toilet roll holder was loose, cockroach in the living room. We stayed at Level 29, we were able to hear the music from Lepak Corner quite clearly till wee hours on Friday & Saturday. In the morning, the construction sound started as early as 8am. This is my second time here. The first time was in Aug 2023 and I had a good experience- bed was comfortable and room was clean. But I can’t say the same this time round. I will think twice about booking this hotel again.

Just sharing our experience & observation. We (4pax) checked in to Suasana Suites Hotel Johor Bahru along Jalan Trus on 21/06/2024, Friday. Upon check-in, we realized that only 1 guest lift, out of the 4, is working. There was a notice at the frontdesk dated 11/06/2024, informing that all 4 guest lifts are out of order & only the service lift was available. With 1 guest lift & 1 service lift available at the point of our check-in, we took an average of 40mins to wait for either lift. 2nd guest lift was up & running on 23/06/2024. This incident had compromised our experience with the hotel. There was no effort made for service recovery. The room itself was poorly maintained. Clothes holder behind bathroom door was loose, towel rack was loose, bathroom tap fell off, kitchen tap was leaking, toilet roll holder was loose, cockroach in the living room. We stayed at Level 29, we were able to hear the music from Lepak Corner quite clearly till wee hours on Friday & Saturday. In the morning, the construction sound started as early as 8am. This is my second time here. The first time was in Aug 2023 and I had a good experience- bed was comfortable and room was clean. But I can’t say the same this time round. I will think twice about booking this hotel again.

10

Deborah

15 de mar. de 2025

·

A estadia foi de 1 noite

Great location just next to Zenith mall and opposite Komtar/City Square. Apartment was fully equipped and rooms and bathrooms were clean and comfortable. Would recommend (:

Great location just next to Zenith mall and opposite Komtar/City Square. Apartment was fully equipped and rooms and bathrooms were clean and comfortable. Would recommend (:

10

Betsy

11 de set. de 2025

·

A estadia foi de 2 noites

Spacious clean rooms and good air-conditioning as cold enough. Will come back to stay again.

Spacious clean rooms and good air-conditioning as cold enough. Will come back to stay again.

10

Joanne

1 de ago. de 2025

·

A estadia foi de 1 noite

Good location spacious n clean

Good location spacious n clean

8

Irene

9 de jul. de 2025

·

A estadia foi de 2 noites

The apartment is conveniently located. Only disappointment is the poor sewage system. Foul smell fills the room if toilet door left opened.

The apartment is conveniently located. Only disappointment is the poor sewage system. Foul smell fills the room if toilet door left opened.

10

Ronald

14 de jul. de 2025

·

A estadia foi de 1 noite

Great location and helpful reception. Room is spacious with a balcony with view of the Causeway. However, the cleanliness of the chairs and sofa can be improved as there are some stains on it. Not a dealbreaker so I'm happy with my stay!

Great location and helpful reception. Room is spacious with a balcony with view of the Causeway. However, the cleanliness of the chairs and sofa can be improved as there are some stains on it. Not a dealbreaker so I'm happy with my stay!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são espaçosos, no estilo apartamento, e alguns têm varandas ou vista; o conforto geral é bom. Desvantagens incluem ruído da construção ou das unidades de cima, algum desgaste e problemas ocasionais de conectividade com a TV e a internet do quarto.

Avaliações dos hóspedes relacionadas

8

mohammad ramdzan

18 de out. de 2025

·

A estadia foi de 1 noite

A bit Noisy because near construction

A bit Noisy because near construction

6

Azizan

31 de out. de 2024

·

A estadia foi de 1 noite

It is smacked in the middle of the city which understandably can get pretty noisy at night

It is smacked in the middle of the city which understandably can get pretty noisy at night

8

Kishan

25 de nov. de 2025

·

A estadia foi de 1 noite

Rooms were good.

Rooms were good.

8

Wai Kheong

21 de ago. de 2025

·

A estadia foi de 1 noite

Not the first time staying here for a one night staycation in JB. Location wise, it’s one of the better ones. Condition of establishment wise, it’s your usual JB standards, lack of maintenance and left to deteriorate.

Not the first time staying here for a one night staycation in JB. Location wise, it’s one of the better ones. Condition of establishment wise, it’s your usual JB standards, lack of maintenance and left to deteriorate.

10

Chua Yeow Meng

20 de fev. de 2025

·

A estadia foi de 1 noite

Surprised how big the apartment was. Hall was large and spacious and the toilet had a walk in as well

Surprised how big the apartment was. Hall was large and spacious and the toilet had a walk in as well

6

jinkyeong

2 de ago. de 2025

·

A estadia foi de 4 noites

The area was super convenient with plenty of malls nearby, and the tall building offered a great view. Although the internet connection for the TV in the living room had some issues, the staff were really quick to come up and fix it whenever needed. The breakfast was simple, but it was interesting that they made the noodles from scratch. Overall, it’s a great spot for heading over to Singapore.

The area was super convenient with plenty of malls nearby, and the tall building offered a great view. Although the internet connection for the TV in the living room had some issues, the staff were really quick to come up and fix it whenever needed. The breakfast was simple, but it was interesting that they made the noodles from scratch. Overall, it’s a great spot for heading over to Singapore.

8

Wai Kheong

29 de mar. de 2025

·

A estadia foi de 1 noite

Just a simple overnight in JB. Room is big by hotel standards, it’s more of a one room studio apartment. Space wise it’s comfortable, but as in all establishments in JB, property can be better maintained.

Just a simple overnight in JB. Room is big by hotel standards, it’s more of a one room studio apartment. Space wise it’s comfortable, but as in all establishments in JB, property can be better maintained.

6

Teck Heng

2 de nov. de 2024

·

A estadia foi de 2 noites

During midnight 4am, the upper floor keep have thing drop or pulling sofa or tablet sound.

During midnight 4am, the upper floor keep have thing drop or pulling sofa or tablet sound.

8

Chee Mun

24 de jul. de 2023

·

A estadia foi de 1 noite

Room are spacious & comfortable

Room are spacious & comfortable

10

Ronald

14 de jul. de 2025

·

A estadia foi de 1 noite

Great location and helpful reception. Room is spacious with a balcony with view of the Causeway. However, the cleanliness of the chairs and sofa can be improved as there are some stains on it. Not a dealbreaker so I'm happy with my stay!

Great location and helpful reception. Room is spacious with a balcony with view of the Causeway. However, the cleanliness of the chairs and sofa can be improved as there are some stains on it. Not a dealbreaker so I'm happy with my stay!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

A equipe é frequentemente simpática e prestativa, com check-ins tranquilos em algumas estadias. Outros enfrentaram check-in atrasado ou lento, falta de atenção, comunicação deficiente, erros de cobrança ou ativação de cartão e recuperação limitada durante as interrupções do elevador.

Avaliações dos hóspedes relacionadas

8

Halimatus

8 de mar. de 2025

·

A estadia foi de 1 noite

Location is good. Opposite of shopping malls, just walking distance. Swift check-in. Rooms were clean. There were towels provided. Easy check in and out.

Location is good. Opposite of shopping malls, just walking distance. Swift check-in. Rooms were clean. There were towels provided. Easy check in and out.

8

Andy

26 de nov. de 2023

·

A estadia foi de 2 noites

Location is excellent, lots of good food and shopping centre. Staffs were not attentive enough,; bookes 2 nites but eoom card only activates dor 1 day. Carparkinf card also, did not activate… counter staff shld be more sensitive to such things and frustration of customers…

Location is excellent, lots of good food and shopping centre. Staffs were not attentive enough,; bookes 2 nites but eoom card only activates dor 1 day. Carparkinf card also, did not activate… counter staff shld be more sensitive to such things and frustration of customers…

8

Kris

7 de fev. de 2026

·

A estadia foi de 2 noites

Great location, lovely staff, decent breakfast, good pool.

Great location, lovely staff, decent breakfast, good pool.

10

Monisha

22 de jan. de 2026

·

A estadia foi de 1 noite

24hr makan spot just opposite . Bit disappointed that the room was only ready at 5pm though checkin is from 3pm. And this was not communicated by the staff beforehand thougg we had messaged them a day before

24hr makan spot just opposite . Bit disappointed that the room was only ready at 5pm though checkin is from 3pm. And this was not communicated by the staff beforehand thougg we had messaged them a day before

6

Jasmine

2 de jul. de 2024

·

A estadia foi de 3 noites

Just sharing our experience & observation. We (4pax) checked in to Suasana Suites Hotel Johor Bahru along Jalan Trus on 21/06/2024, Friday. Upon check-in, we realized that only 1 guest lift, out of the 4, is working. There was a notice at the frontdesk dated 11/06/2024, informing that all 4 guest lifts are out of order & only the service lift was available. With 1 guest lift & 1 service lift available at the point of our check-in, we took an average of 40mins to wait for either lift. 2nd guest lift was up & running on 23/06/2024. This incident had compromised our experience with the hotel. There was no effort made for service recovery. The room itself was poorly maintained. Clothes holder behind bathroom door was loose, towel rack was loose, bathroom tap fell off, kitchen tap was leaking, toilet roll holder was loose, cockroach in the living room. We stayed at Level 29, we were able to hear the music from Lepak Corner quite clearly till wee hours on Friday & Saturday. In the morning, the construction sound started as early as 8am. This is my second time here. The first time was in Aug 2023 and I had a good experience- bed was comfortable and room was clean. But I can’t say the same this time round. I will think twice about booking this hotel again.

Just sharing our experience & observation. We (4pax) checked in to Suasana Suites Hotel Johor Bahru along Jalan Trus on 21/06/2024, Friday. Upon check-in, we realized that only 1 guest lift, out of the 4, is working. There was a notice at the frontdesk dated 11/06/2024, informing that all 4 guest lifts are out of order & only the service lift was available. With 1 guest lift & 1 service lift available at the point of our check-in, we took an average of 40mins to wait for either lift. 2nd guest lift was up & running on 23/06/2024. This incident had compromised our experience with the hotel. There was no effort made for service recovery. The room itself was poorly maintained. Clothes holder behind bathroom door was loose, towel rack was loose, bathroom tap fell off, kitchen tap was leaking, toilet roll holder was loose, cockroach in the living room. We stayed at Level 29, we were able to hear the music from Lepak Corner quite clearly till wee hours on Friday & Saturday. In the morning, the construction sound started as early as 8am. This is my second time here. The first time was in Aug 2023 and I had a good experience- bed was comfortable and room was clean. But I can’t say the same this time round. I will think twice about booking this hotel again.

10

Noor

26 de jul. de 2025

·

A estadia foi de 5 noites

Despite some hiccups at the start and the end, with faulty aircon and power trips (beyond their control), it is still my hotel of choice to bring my mum and grandmother. Attentive and responsive reception and maintenance. Even housekeeping crew is great. 2nd time staying here.

Despite some hiccups at the start and the end, with faulty aircon and power trips (beyond their control), it is still my hotel of choice to bring my mum and grandmother. Attentive and responsive reception and maintenance. Even housekeeping crew is great. 2nd time staying here.

8

Andrew

19 de out. de 2025

·

A estadia foi de 9 noites

Staff were helpful, freindly and accomadating

Staff were helpful, freindly and accomadating

4

Jia wen

28 de set. de 2023

·

A estadia foi de 1 noite

Check in process was slow. Receptionist was inattentive. Ants spotted in toilet’s sink and dining table upon entering room.

Check in process was slow. Receptionist was inattentive. Ants spotted in toilet’s sink and dining table upon entering room.

6

jinkyeong

2 de ago. de 2025

·

A estadia foi de 4 noites

The area was super convenient with plenty of malls nearby, and the tall building offered a great view. Although the internet connection for the TV in the living room had some issues, the staff were really quick to come up and fix it whenever needed. The breakfast was simple, but it was interesting that they made the noodles from scratch. Overall, it’s a great spot for heading over to Singapore.

The area was super convenient with plenty of malls nearby, and the tall building offered a great view. Although the internet connection for the TV in the living room had some issues, the staff were really quick to come up and fix it whenever needed. The breakfast was simple, but it was interesting that they made the noodles from scratch. Overall, it’s a great spot for heading over to Singapore.

10

ZAINAH

21 de jul. de 2025

·

A estadia foi de 1 noite

Check-in and check-out were smooth. Room were clean and nice. Thing to improve are the toilet fixes that need to be tighten (eg shower, bidet, tap..).. Breakfast simple and nice.

Check-in and check-out were smooth. Room were clean and nice. Thing to improve are the toilet fixes that need to be tighten (eg shower, bidet, tap..).. Breakfast simple and nice.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Central e com fácil acesso a pé, em frente ou ao lado do City Square, Komtar/Zenith, e perto de JB Sentral/CIQ, com muitas opções de comida. Uma base conveniente para viagens a Singapura.

Avaliações dos hóspedes relacionadas

8

Halimatus

8 de mar. de 2025

·

A estadia foi de 1 noite

Location is good. Opposite of shopping malls, just walking distance. Swift check-in. Rooms were clean. There were towels provided. Easy check in and out.

Location is good. Opposite of shopping malls, just walking distance. Swift check-in. Rooms were clean. There were towels provided. Easy check in and out.

8

Caleb

10 de mar. de 2025

·

A estadia foi de 3 noites

Excellent value for the price of the room. Location and convenience were what sealed the deal.

Excellent value for the price of the room. Location and convenience were what sealed the deal.

8

Ban Heng

9 de ago. de 2025

·

A estadia foi de 2 noites

3D2N stay in 2 bedroom apartment. It was the 3rd time we booked at Suasana. Location near to CIQ was one major factor. Reasonable pricing too.

3D2N stay in 2 bedroom apartment. It was the 3rd time we booked at Suasana. Location near to CIQ was one major factor. Reasonable pricing too.

8

Kris

7 de fev. de 2026

·

A estadia foi de 2 noites

Great location, lovely staff, decent breakfast, good pool.

Great location, lovely staff, decent breakfast, good pool.

10

Monisha

22 de jan. de 2026

·

A estadia foi de 1 noite

24hr makan spot just opposite . Bit disappointed that the room was only ready at 5pm though checkin is from 3pm. And this was not communicated by the staff beforehand thougg we had messaged them a day before

24hr makan spot just opposite . Bit disappointed that the room was only ready at 5pm though checkin is from 3pm. And this was not communicated by the staff beforehand thougg we had messaged them a day before

10

Deborah

15 de mar. de 2025

·

A estadia foi de 1 noite

Great location just next to Zenith mall and opposite Komtar/City Square. Apartment was fully equipped and rooms and bathrooms were clean and comfortable. Would recommend (:

Great location just next to Zenith mall and opposite Komtar/City Square. Apartment was fully equipped and rooms and bathrooms were clean and comfortable. Would recommend (:

8

Wai Kheong

21 de ago. de 2025

·

A estadia foi de 1 noite

Not the first time staying here for a one night staycation in JB. Location wise, it’s one of the better ones. Condition of establishment wise, it’s your usual JB standards, lack of maintenance and left to deteriorate.

Not the first time staying here for a one night staycation in JB. Location wise, it’s one of the better ones. Condition of establishment wise, it’s your usual JB standards, lack of maintenance and left to deteriorate.

8

Ban Heng

23 de ago. de 2025

·

A estadia foi de 2 noites

Repeat stay. Comfortable accommodation. Convenient location. Walking distance to City Square, Komtar and nice cafe within 10 to 20 minutes.

Repeat stay. Comfortable accommodation. Convenient location. Walking distance to City Square, Komtar and nice cafe within 10 to 20 minutes.

6

jinkyeong

2 de ago. de 2025

·

A estadia foi de 4 noites

The area was super convenient with plenty of malls nearby, and the tall building offered a great view. Although the internet connection for the TV in the living room had some issues, the staff were really quick to come up and fix it whenever needed. The breakfast was simple, but it was interesting that they made the noodles from scratch. Overall, it’s a great spot for heading over to Singapore.

The area was super convenient with plenty of malls nearby, and the tall building offered a great view. Although the internet connection for the TV in the living room had some issues, the staff were really quick to come up and fix it whenever needed. The breakfast was simple, but it was interesting that they made the noodles from scratch. Overall, it’s a great spot for heading over to Singapore.

10

Max Winston

6 de ago. de 2025

·

A estadia foi de 3 noites

Super lots of food options by foot!!!! Bed comfort & amenities can further enhance, no 'DND' signage provide. Hence daily cleaning was done & needed to request for 02 half size towels, which was originally placed in the room upon checking in.

Super lots of food options by foot!!!! Bed comfort & amenities can further enhance, no 'DND' signage provide. Hence daily cleaning was done & needed to request for 02 half size towels, which was originally placed in the room upon checking in.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O café da manhã é repetidamente descrito como simples, mas agradável ou decente, com uma menção de macarrão feito à mão.

Avaliações dos hóspedes relacionadas

8

Kris

7 de fev. de 2026

·

A estadia foi de 2 noites

Great location, lovely staff, decent breakfast, good pool.

Great location, lovely staff, decent breakfast, good pool.

6

jinkyeong

2 de ago. de 2025

·

A estadia foi de 4 noites

The area was super convenient with plenty of malls nearby, and the tall building offered a great view. Although the internet connection for the TV in the living room had some issues, the staff were really quick to come up and fix it whenever needed. The breakfast was simple, but it was interesting that they made the noodles from scratch. Overall, it’s a great spot for heading over to Singapore.

The area was super convenient with plenty of malls nearby, and the tall building offered a great view. Although the internet connection for the TV in the living room had some issues, the staff were really quick to come up and fix it whenever needed. The breakfast was simple, but it was interesting that they made the noodles from scratch. Overall, it’s a great spot for heading over to Singapore.

10

ZAINAH

22 de jul. de 2025

·

A estadia foi de 2 noites

1st time stay in the hotel. Good location, breakfast was simple and nice. Front-desk and staff at breakfast were pleasant. Thing to be improve toilet accessory like bidet, shower tap etc were loss and need to be tighten. Other than the toilet every about this is good.

1st time stay in the hotel. Good location, breakfast was simple and nice. Front-desk and staff at breakfast were pleasant. Thing to be improve toilet accessory like bidet, shower tap etc were loss and need to be tighten. Other than the toilet every about this is good.

10

ZAINAH

21 de jul. de 2025

·

A estadia foi de 1 noite

Check-in and check-out were smooth. Room were clean and nice. Thing to improve are the toilet fixes that need to be tighten (eg shower, bidet, tap..).. Breakfast simple and nice.

Check-in and check-out were smooth. Room were clean and nice. Thing to improve are the toilet fixes that need to be tighten (eg shower, bidet, tap..).. Breakfast simple and nice.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

8

Faye

30 de jul. de 2026

·

A estadia foi de 3 noites

Language can be a bit of a barrier but staff were friendly and also they do not offer any concierge services which was a disappointment.

Language can be a bit of a barrier but staff were friendly and also they do not offer any concierge services which was a disappointment.

10

Andrew

28 de jul. de 2026

·

A estadia foi de 2 noites

High floor view from the room is really good. Very comfortable room and excellent service. Great value for money all round!

High floor view from the room is really good. Very comfortable room and excellent service. Great value for money all round!

10

Iqlima

24 de jul. de 2026

·

A estadia foi de 2 noites

Amazing stay! The receptionist are helpful and friendly. I really enjoy my stay and a bit sad I had to leave the place for my next trip. You can easily find food and groceries just accross the street from the entrance of the hotel. I recommend shama suasana for anyone who wants to stay at Johor Bahru. Thank you very much for your hospitality!

Amazing stay! The receptionist are helpful and friendly. I really enjoy my stay and a bit sad I had to leave the place for my next trip. You can easily find food and groceries just accross the street from the entrance of the hotel. I recommend shama suasana for anyone who wants to stay at Johor Bahru. Thank you very much for your hospitality!

10

Nicholas

11 de jul. de 2026

·

A estadia foi de 1 noite

I extended another night as the hotel apartment is really good.

I extended another night as the hotel apartment is really good.

10

Nicholas

10 de jul. de 2026

·

A estadia foi de 2 noites

It was an impressive hotel. It's a one bed room apartment with a spacious living room and kitchen. The apartment was fully equipped with a microwave oven, fridge and even utensils. It's suitable for long term stay. The location is excellent with nearby shopping centers and many good eateries around. The price is reasonable.

It was an impressive hotel. It's a one bed room apartment with a spacious living room and kitchen. The apartment was fully equipped with a microwave oven, fridge and even utensils. It's suitable for long term stay. The location is excellent with nearby shopping centers and many good eateries around. The price is reasonable.

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 00:00

Antes das 12:00

Caução

Para esta propriedade, terá de pagar a seguinte caução totalmente reembolsável.

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

novembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1	2	3	4	5	6	7
8 $150	9 $58	10 $56	11 $57	12 $58	13 $81	14 $93
15 $60	16 $60	17 $61	18 $81	19 $60	20 $98	21 $108
22 $90	23 $90	24 $90	25 $90	26 $89	27 $124	28 $161
29 $104	30 $101

dezembro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

Contacte o alojamento pelo menos 48 horas antes da chegada para organizar o check-in, através dos dados que constam na sua confirmação de reserva. Os clientes deverão contactar o alojamento com antecedência para receber instruções para o check-in. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.

O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.

Terá de pagar a seguinte caução totalmente reembolsável.

Deposit: MYR 100.00 per night

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
Este alojamento aceita cartões de crédito; não se aceita numerário
O anfitrião não nos informou sobre a existência de um detetor de monóxido de carbono no alojamento; considere a possibilidade de trazer um detetor portátil consigo na viagem.
O anfitrião informou-nos de que o alojamento dispõe de um detetor de fumo
O alojamento dispõe dos seguintes elementos de segurança: extintor e sistema de segurança
Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
Este alojamento é limpo por profissionais

O alojamento é limpo por profissionais.
O alojamento disponibiliza check-in sem contacto.

Tarifa de pequeno-almoço buffet: 35 MYR por adulto e 20 MYR por criança (valores aproximados)

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.