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Shama Suasana Johor Bahru

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Shama Suasana Johor Bahru - Image 1

Shama Suasana Johor Bahru - Quarto

Shama Suasana Johor Bahru - Quarto

Shama Suasana Johor Bahru - Recepção

Shama Suasana Johor Bahru - Piscina

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From

US$ 62

/ noite

Sobre esta propriedade

Desfrute de instalações recreativas, como uma piscina externa e uma academia aberta 24 horas. Este apart-hotel também oferece Wi-Fi de cortesia e salão de banquetes.

Comodidades

Desfrute de instalações recreativas, como uma piscina externa e uma academia aberta 24 horas. Este apart-hotel também oferece Wi-Fi de cortesia e salão de banquetes.

Comodidades

As comodidades presentes incluem check-in expresso, serviço de lavanderia e lavagem a seco e balcão de recepção 24 horas. Estacionamento grátis sem manobrista está disponível no local.

Jantar

Shama Suasana Johor Bahru oferece aos hóspedes deliciosas opções de refeição no Suasana Suites Café ou no mercado/loja de conveniência. Há café da manhã (buffet) disponível diariamente, entre 6h30 e 10h30, mediante uma taxa.

Quartos

Sinta-se em casa em um de nossos 88 quartos com ar-condicionado que apresentam cozinhas americanas com Geladeira/freezer grandes e cooktops. Os quartos possuem varandas particulares. Nos quartos, você encontra TVs de plasma com canais a cabo para a sua diversão, além de Wi-Fi de cortesia para navegar na web. As comodidades incluem cafeteiras/chaleiras e garrafas de água grátis. Além disso, o serviço de arrumação nos quartos é fornecido diariamente.

Localização

Em Johor Bahru (na área de Distrito Central), Shama Suasana Johor Bahru fica a poucos passos de Centro de Convenções de Persada e de Komtar JBCC. Este apart-hotel fica a 1,6 km de Praça da Cidade de Johor Bahru e a 2,3 km de Johor Bahru Customs, Immigration, and Quarantine Complex.

Lugares próximos

Centro de Convenções de Persada(0.1 milhas)
Antigo Templo Chinês de Johor Bahru(0.2 milhas)
Praça da Cidade de Johor Bahru(0.3 milhas)
Komtar JBCC(0.3 milhas)
Bazar Karat (Mercado Enferrujado)(0.5 milhas)
Johor Bahru Customs, Immigration, and Quarantine Complex(0.8 milhas)
Istana Besar(0.9 milhas)
Mesquita do Estado do Sultão Abu Bakar(1.2 milhas)
Zoológico de Johor(1.2 milhas)
R&F Mall(1.3 milhas)
Plaza Pelangi(1.4 milhas)
KSL City Mall(1.8 milhas)
Holiday Plaza(2.1 milhas)
Terminal de balsas de Johor Bahru(2.2 milhas)
Beletime Danga Bay(2.9 milhas)
Aeroporto Seletar (XSP)(14.1 milhas)
Aeroporto Internacional Senai (JHB)(18.6 milhas)
Aeroporto Changi (SIN)(24.4 milhas)

Estacionamento
Restaurante
Piscina
Quartos de não fumantes
Estacionamento com manobrista
Serviços domésticos

Localização

82C Jalan Trus, Bandar Johor Bahru, Johor Bahru, Distrito de Johor Baharu, Johor, Malásia

Centro de Convenções de Persada (0.1 milhas)

Antigo Templo Chinês de Johor Bahru (0.2 milhas)

Praça da Cidade de Johor Bahru (0.3 milhas)

Komtar JBCC (0.3 milhas)

Bazar Karat (Mercado Enferrujado) (0.5 milhas)

Johor Bahru Customs, Immigration, and Quarantine Complex (0.8 milhas)

Mais informações sobre a localização

Opções de quarto

7

Suíte, 2 quartos

Detalhes do quarto

1 Cama King

e

1 Cama De Solteiro

Acomoda 4

Varanda

Ar condicionado

Wi-Fi (gratuito)

Kitchenette

9

Suíte executiva, 2 quartos

Detalhes do quarto

1 Cama King

e

1 Cama De Solteiro

Acomoda 4

Varanda

Ar condicionado

Wi-Fi (gratuito)

Kitchenette

8

Suíte executiva, 1 quarto (Twin)

Detalhes do quarto

2 Camas De Solteiro

Acomoda 2

Varanda

Ar condicionado

Wi-Fi (gratuito)

Kitchenette

7

Suíte executiva, 1 quarto (King)

Detalhes do quarto

1 Cama King

Acomoda 2

Varanda

Ar condicionado

Wi-Fi (gratuito)

Kitchenette

6

Suíte, 1 quarto (Twin)

Detalhes do quarto

2 Camas De Solteiro

Acomoda 2

Varanda

Ar condicionado

Wi-Fi (gratuito)

Kitchenette

11

Suíte executiva, 3 quartos

Detalhes do quarto

1 Cama King

,

1 Cama Queen

e

2 Camas De Solteiro

Acomoda 6

Varanda

Ar condicionado

Wi-Fi (gratuito)

Kitchenette

9

Suíte, 3 quartos

Detalhes do quarto

1 Cama King

,

1 Cama Queen

e

2 Camas De Solteiro

Acomoda 6

Varanda

Ar condicionado

Wi-Fi (gratuito)

Kitchenette

7

Suíte, 1 quarto (King)

Detalhes do quarto

1 Cama King

Acomoda 2

Varanda

Ar condicionado

Wi-Fi (gratuito)

Kitchenette

Avaliações dos hóspedes sobre Shama Suasana Johor Bahru

8.5

Fabuloso

Com base em 15.643 avaliações verificadas

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

No Shama Suasana Johor Bahru, anteriormente conhecido como Suasana All Suites Hotels Johor Bahru, viajantes elogiam a localização central e a facilidade de se locomover a pé, além dos quartos espaçosos no estilo apartamento. No entanto, as experiências gerais variam entre estadias tranquilas e confortáveis e outras afetadas por problemas operacionais.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

No Shama Suasana Johor Bahru, anteriormente conhecido como Suasana All Suites Hotels Johor Bahru, viajantes elogiam a localização central e a facilidade de se locomover a pé, além dos quartos espaçosos no estilo apartamento. No entanto, as experiências gerais variam entre estadias tranquilas e confortáveis e outras afetadas por problemas operacionais.

Diversos comentários destacam a simpatia da equipe, o check-in descomplicado em algumas estadias e um café da manhã simples, porém decente. A piscina também recebe avaliações positivas. Problemas recorrentes incluem interrupções ocasionais no funcionamento dos elevadores, acessórios de banheiro desgastados ou soltos, odores ou pragas ocasionais e comunicação inconsistente no check-in, além da transferência de som da construção ou de unidades vizinhas. Espere uma base conveniente com layouts espaçosos, mas a qualidade e o silêncio podem depender do momento e da manutenção.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

A piscina recebe menções positivas. Vários comentários relatam sérias interrupções no funcionamento dos elevadores e alguns acessórios desgastados nas áreas comuns, causando atrasos e inconvenientes.

Avaliações dos hóspedes relacionadas

8

Andy

26 de nov. de 2023

·

Hospedou-se por 2 noites

Location is excellent, lots of good food and shopping centre. Staffs were not attentive enough,; bookes 2 nites but eoom card only activates dor 1 day. Carparkinf card also, did not activate… counter staff shld be more sensitive to such things and frustration of customers…

Location is excellent, lots of good food and shopping centre. Staffs were not attentive enough,; bookes 2 nites but eoom card only activates dor 1 day. Carparkinf card also, did not activate… counter staff shld be more sensitive to such things and frustration of customers…

10

Mohamed

27 de fev. de 2025

·

Hospedou-se por 1 noite

The only negative thing was the shower soap dipenser.need to be changed

The only negative thing was the shower soap dipenser.need to be changed

8

Kris

7 de fev. de 2026

·

Hospedou-se por 2 noites

Great location, lovely staff, decent breakfast, good pool.

Great location, lovely staff, decent breakfast, good pool.

4

Jonathan

27 de out. de 2024

·

Hospedou-se por 1 noite

( ) Property near shipping malls. (-) But the facility need to improve, the seats at lobby surface worn out, the room soap dispenser is not working, sound proof between rooms can hear furniture movement above the room.

( ) Property near shipping malls. (-) But the facility need to improve, the seats at lobby surface worn out, the room soap dispenser is not working, sound proof between rooms can hear furniture movement above the room.

6

Jasmine

2 de jul. de 2024

·

Hospedou-se por 3 noites

Just sharing our experience & observation. We (4pax) checked in to Suasana Suites Hotel Johor Bahru along Jalan Trus on 21/06/2024, Friday. Upon check-in, we realized that only 1 guest lift, out of the 4, is working. There was a notice at the frontdesk dated 11/06/2024, informing that all 4 guest lifts are out of order & only the service lift was available. With 1 guest lift & 1 service lift available at the point of our check-in, we took an average of 40mins to wait for either lift. 2nd guest lift was up & running on 23/06/2024. This incident had compromised our experience with the hotel. There was no effort made for service recovery. The room itself was poorly maintained. Clothes holder behind bathroom door was loose, towel rack was loose, bathroom tap fell off, kitchen tap was leaking, toilet roll holder was loose, cockroach in the living room. We stayed at Level 29, we were able to hear the music from Lepak Corner quite clearly till wee hours on Friday & Saturday. In the morning, the construction sound started as early as 8am. This is my second time here. The first time was in Aug 2023 and I had a good experience- bed was comfortable and room was clean. But I can’t say the same this time round. I will think twice about booking this hotel again.

Just sharing our experience & observation. We (4pax) checked in to Suasana Suites Hotel Johor Bahru along Jalan Trus on 21/06/2024, Friday. Upon check-in, we realized that only 1 guest lift, out of the 4, is working. There was a notice at the frontdesk dated 11/06/2024, informing that all 4 guest lifts are out of order & only the service lift was available. With 1 guest lift & 1 service lift available at the point of our check-in, we took an average of 40mins to wait for either lift. 2nd guest lift was up & running on 23/06/2024. This incident had compromised our experience with the hotel. There was no effort made for service recovery. The room itself was poorly maintained. Clothes holder behind bathroom door was loose, towel rack was loose, bathroom tap fell off, kitchen tap was leaking, toilet roll holder was loose, cockroach in the living room. We stayed at Level 29, we were able to hear the music from Lepak Corner quite clearly till wee hours on Friday & Saturday. In the morning, the construction sound started as early as 8am. This is my second time here. The first time was in Aug 2023 and I had a good experience- bed was comfortable and room was clean. But I can’t say the same this time round. I will think twice about booking this hotel again.

10

Noor

26 de jul. de 2025

·

Hospedou-se por 5 noites

Despite some hiccups at the start and the end, with faulty aircon and power trips (beyond their control), it is still my hotel of choice to bring my mum and grandmother. Attentive and responsive reception and maintenance. Even housekeeping crew is great. 2nd time staying here.

Despite some hiccups at the start and the end, with faulty aircon and power trips (beyond their control), it is still my hotel of choice to bring my mum and grandmother. Attentive and responsive reception and maintenance. Even housekeeping crew is great. 2nd time staying here.

6

jinkyeong

2 de ago. de 2025

·

Hospedou-se por 4 noites

The area was super convenient with plenty of malls nearby, and the tall building offered a great view. Although the internet connection for the TV in the living room had some issues, the staff were really quick to come up and fix it whenever needed. The breakfast was simple, but it was interesting that they made the noodles from scratch. Overall, it’s a great spot for heading over to Singapore.

The area was super convenient with plenty of malls nearby, and the tall building offered a great view. Although the internet connection for the TV in the living room had some issues, the staff were really quick to come up and fix it whenever needed. The breakfast was simple, but it was interesting that they made the noodles from scratch. Overall, it’s a great spot for heading over to Singapore.

10

ZAINAH

22 de jul. de 2025

·

Hospedou-se por 2 noites

1st time stay in the hotel. Good location, breakfast was simple and nice. Front-desk and staff at breakfast were pleasant. Thing to be improve toilet accessory like bidet, shower tap etc were loss and need to be tighten. Other than the toilet every about this is good.

1st time stay in the hotel. Good location, breakfast was simple and nice. Front-desk and staff at breakfast were pleasant. Thing to be improve toilet accessory like bidet, shower tap etc were loss and need to be tighten. Other than the toilet every about this is good.

10

Shan Ren

26 de nov. de 2023

·

Hospedou-se por 2 noites

Everything is good, except there is no TV feature to watch Netflix, or option for me to plug my HDMI cable on the tv. Else everything is good!

Everything is good, except there is no TV feature to watch Netflix, or option for me to plug my HDMI cable on the tv. Else everything is good!

6

koh

16 de jun. de 2024

·

Hospedou-se por 2 noites

Through out the stay all the lifts were out of order except the service lift. Inconvenience and lack of communication and updates.

Through out the stay all the lifts were out of order except the service lift. Inconvenience and lack of communication and updates.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

Os comentários são mistos: muitos notam quartos limpos, mas outros relatam sujeira ou odores no banheiro, móveis manchados ou pegajosos e pragas ocasionais.

Avaliações dos hóspedes relacionadas

2

Avni

11 de out. de 2025

·

Hospedou-se por 2 noites

Terrible hotel.. won’t be back.. Paid for 3 guests but hotel staff insisted that I had to pay for extra bed at reception even though my booking stated payment made for 3rd guests. Room had horrible smell that lasted throughout the stay even though we used air fresheners, that didnt work. Toilet seat was also broken. Had to call someone to get it fixed. FYI, they charge for early check in.

Terrible hotel.. won’t be back.. Paid for 3 guests but hotel staff insisted that I had to pay for extra bed at reception even though my booking stated payment made for 3rd guests. Room had horrible smell that lasted throughout the stay even though we used air fresheners, that didnt work. Toilet seat was also broken. Had to call someone to get it fixed. FYI, they charge for early check in.

8

Halimatus

8 de mar. de 2025

·

Hospedou-se por 1 noite

Location is good. Opposite of shopping malls, just walking distance. Swift check-in. Rooms were clean. There were towels provided. Easy check in and out.

Location is good. Opposite of shopping malls, just walking distance. Swift check-in. Rooms were clean. There were towels provided. Easy check in and out.

10

Chan

12 de ago. de 2023

·

Hospedou-se por 2 noites

Hotel is near to shopping mall and many eateries around the area. Hotel location is near to JB Sentral whcih is convenient and room is clean.

Hotel is near to shopping mall and many eateries around the area. Hotel location is near to JB Sentral whcih is convenient and room is clean.

8

Ingo

15 de jul. de 2025

·

Hospedou-se por 3 noites

The hotel is ok, if you don't expect a high-end hotel. The room was spacious, although the floor was a bit sticky.

The hotel is ok, if you don't expect a high-end hotel. The room was spacious, although the floor was a bit sticky.

6

Jasmine

2 de jul. de 2024

·

Hospedou-se por 3 noites

Just sharing our experience & observation. We (4pax) checked in to Suasana Suites Hotel Johor Bahru along Jalan Trus on 21/06/2024, Friday. Upon check-in, we realized that only 1 guest lift, out of the 4, is working. There was a notice at the frontdesk dated 11/06/2024, informing that all 4 guest lifts are out of order & only the service lift was available. With 1 guest lift & 1 service lift available at the point of our check-in, we took an average of 40mins to wait for either lift. 2nd guest lift was up & running on 23/06/2024. This incident had compromised our experience with the hotel. There was no effort made for service recovery. The room itself was poorly maintained. Clothes holder behind bathroom door was loose, towel rack was loose, bathroom tap fell off, kitchen tap was leaking, toilet roll holder was loose, cockroach in the living room. We stayed at Level 29, we were able to hear the music from Lepak Corner quite clearly till wee hours on Friday & Saturday. In the morning, the construction sound started as early as 8am. This is my second time here. The first time was in Aug 2023 and I had a good experience- bed was comfortable and room was clean. But I can’t say the same this time round. I will think twice about booking this hotel again.

Just sharing our experience & observation. We (4pax) checked in to Suasana Suites Hotel Johor Bahru along Jalan Trus on 21/06/2024, Friday. Upon check-in, we realized that only 1 guest lift, out of the 4, is working. There was a notice at the frontdesk dated 11/06/2024, informing that all 4 guest lifts are out of order & only the service lift was available. With 1 guest lift & 1 service lift available at the point of our check-in, we took an average of 40mins to wait for either lift. 2nd guest lift was up & running on 23/06/2024. This incident had compromised our experience with the hotel. There was no effort made for service recovery. The room itself was poorly maintained. Clothes holder behind bathroom door was loose, towel rack was loose, bathroom tap fell off, kitchen tap was leaking, toilet roll holder was loose, cockroach in the living room. We stayed at Level 29, we were able to hear the music from Lepak Corner quite clearly till wee hours on Friday & Saturday. In the morning, the construction sound started as early as 8am. This is my second time here. The first time was in Aug 2023 and I had a good experience- bed was comfortable and room was clean. But I can’t say the same this time round. I will think twice about booking this hotel again.

10

Deborah

15 de mar. de 2025

·

Hospedou-se por 1 noite

Great location just next to Zenith mall and opposite Komtar/City Square. Apartment was fully equipped and rooms and bathrooms were clean and comfortable. Would recommend (:

Great location just next to Zenith mall and opposite Komtar/City Square. Apartment was fully equipped and rooms and bathrooms were clean and comfortable. Would recommend (:

10

Betsy

11 de set. de 2025

·

Hospedou-se por 2 noites

Spacious clean rooms and good air-conditioning as cold enough. Will come back to stay again.

Spacious clean rooms and good air-conditioning as cold enough. Will come back to stay again.

10

Joanne

1 de ago. de 2025

·

Hospedou-se por 1 noite

Good location spacious n clean

Good location spacious n clean

8

Irene

9 de jul. de 2025

·

Hospedou-se por 2 noites

The apartment is conveniently located. Only disappointment is the poor sewage system. Foul smell fills the room if toilet door left opened.

The apartment is conveniently located. Only disappointment is the poor sewage system. Foul smell fills the room if toilet door left opened.

10

Ronald

14 de jul. de 2025

·

Hospedou-se por 1 noite

Great location and helpful reception. Room is spacious with a balcony with view of the Causeway. However, the cleanliness of the chairs and sofa can be improved as there are some stains on it. Not a dealbreaker so I'm happy with my stay!

Great location and helpful reception. Room is spacious with a balcony with view of the Causeway. However, the cleanliness of the chairs and sofa can be improved as there are some stains on it. Not a dealbreaker so I'm happy with my stay!

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são espaçosos, no estilo apartamento, e alguns têm varandas ou vistas. O conforto geral é bom. As desvantagens incluem ruído da construção ou das unidades superiores, algum desgaste e problemas ocasionais de conectividade com a TV e a internet no quarto.

Avaliações dos hóspedes relacionadas

8

mohammad ramdzan

18 de out. de 2025

·

Hospedou-se por 1 noite

A bit Noisy because near construction

A bit Noisy because near construction

6

Azizan

31 de out. de 2024

·

Hospedou-se por 1 noite

It is smacked in the middle of the city which understandably can get pretty noisy at night

It is smacked in the middle of the city which understandably can get pretty noisy at night

8

Kishan

25 de nov. de 2025

·

Hospedou-se por 1 noite

Rooms were good.

Rooms were good.

8

Wai Kheong

21 de ago. de 2025

·

Hospedou-se por 1 noite

Not the first time staying here for a one night staycation in JB. Location wise, it’s one of the better ones. Condition of establishment wise, it’s your usual JB standards, lack of maintenance and left to deteriorate.

Not the first time staying here for a one night staycation in JB. Location wise, it’s one of the better ones. Condition of establishment wise, it’s your usual JB standards, lack of maintenance and left to deteriorate.

10

Chua Yeow Meng

20 de fev. de 2025

·

Hospedou-se por 1 noite

Surprised how big the apartment was. Hall was large and spacious and the toilet had a walk in as well

Surprised how big the apartment was. Hall was large and spacious and the toilet had a walk in as well

6

jinkyeong

2 de ago. de 2025

·

Hospedou-se por 4 noites

The area was super convenient with plenty of malls nearby, and the tall building offered a great view. Although the internet connection for the TV in the living room had some issues, the staff were really quick to come up and fix it whenever needed. The breakfast was simple, but it was interesting that they made the noodles from scratch. Overall, it’s a great spot for heading over to Singapore.

The area was super convenient with plenty of malls nearby, and the tall building offered a great view. Although the internet connection for the TV in the living room had some issues, the staff were really quick to come up and fix it whenever needed. The breakfast was simple, but it was interesting that they made the noodles from scratch. Overall, it’s a great spot for heading over to Singapore.

8

Wai Kheong

29 de mar. de 2025

·

Hospedou-se por 1 noite

Just a simple overnight in JB. Room is big by hotel standards, it’s more of a one room studio apartment. Space wise it’s comfortable, but as in all establishments in JB, property can be better maintained.

Just a simple overnight in JB. Room is big by hotel standards, it’s more of a one room studio apartment. Space wise it’s comfortable, but as in all establishments in JB, property can be better maintained.

6

Teck Heng

2 de nov. de 2024

·

Hospedou-se por 2 noites

During midnight 4am, the upper floor keep have thing drop or pulling sofa or tablet sound.

During midnight 4am, the upper floor keep have thing drop or pulling sofa or tablet sound.

8

Chee Mun

24 de jul. de 2023

·

Hospedou-se por 1 noite

Room are spacious & comfortable

Room are spacious & comfortable

10

Ronald

14 de jul. de 2025

·

Hospedou-se por 1 noite

Great location and helpful reception. Room is spacious with a balcony with view of the Causeway. However, the cleanliness of the chairs and sofa can be improved as there are some stains on it. Not a dealbreaker so I'm happy with my stay!

Great location and helpful reception. Room is spacious with a balcony with view of the Causeway. However, the cleanliness of the chairs and sofa can be improved as there are some stains on it. Not a dealbreaker so I'm happy with my stay!

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

A equipe costuma ser simpática e prestativa, com check-ins tranquilos em algumas estadias. Outros enfrentaram check-ins atrasados ou lentos, falta de atenção, comunicação inadequada, erros de cobrança ou ativação do cartão e soluções limitadas durante as interrupções nos elevadores.

Avaliações dos hóspedes relacionadas

8

Halimatus

8 de mar. de 2025

·

Hospedou-se por 1 noite

Location is good. Opposite of shopping malls, just walking distance. Swift check-in. Rooms were clean. There were towels provided. Easy check in and out.

Location is good. Opposite of shopping malls, just walking distance. Swift check-in. Rooms were clean. There were towels provided. Easy check in and out.

8

Andy

26 de nov. de 2023

·

Hospedou-se por 2 noites

Location is excellent, lots of good food and shopping centre. Staffs were not attentive enough,; bookes 2 nites but eoom card only activates dor 1 day. Carparkinf card also, did not activate… counter staff shld be more sensitive to such things and frustration of customers…

Location is excellent, lots of good food and shopping centre. Staffs were not attentive enough,; bookes 2 nites but eoom card only activates dor 1 day. Carparkinf card also, did not activate… counter staff shld be more sensitive to such things and frustration of customers…

8

Kris

7 de fev. de 2026

·

Hospedou-se por 2 noites

Great location, lovely staff, decent breakfast, good pool.

Great location, lovely staff, decent breakfast, good pool.

10

Monisha

22 de jan. de 2026

·

Hospedou-se por 1 noite

24hr makan spot just opposite . Bit disappointed that the room was only ready at 5pm though checkin is from 3pm. And this was not communicated by the staff beforehand thougg we had messaged them a day before

24hr makan spot just opposite . Bit disappointed that the room was only ready at 5pm though checkin is from 3pm. And this was not communicated by the staff beforehand thougg we had messaged them a day before

6

Jasmine

2 de jul. de 2024

·

Hospedou-se por 3 noites

Just sharing our experience & observation. We (4pax) checked in to Suasana Suites Hotel Johor Bahru along Jalan Trus on 21/06/2024, Friday. Upon check-in, we realized that only 1 guest lift, out of the 4, is working. There was a notice at the frontdesk dated 11/06/2024, informing that all 4 guest lifts are out of order & only the service lift was available. With 1 guest lift & 1 service lift available at the point of our check-in, we took an average of 40mins to wait for either lift. 2nd guest lift was up & running on 23/06/2024. This incident had compromised our experience with the hotel. There was no effort made for service recovery. The room itself was poorly maintained. Clothes holder behind bathroom door was loose, towel rack was loose, bathroom tap fell off, kitchen tap was leaking, toilet roll holder was loose, cockroach in the living room. We stayed at Level 29, we were able to hear the music from Lepak Corner quite clearly till wee hours on Friday & Saturday. In the morning, the construction sound started as early as 8am. This is my second time here. The first time was in Aug 2023 and I had a good experience- bed was comfortable and room was clean. But I can’t say the same this time round. I will think twice about booking this hotel again.

Just sharing our experience & observation. We (4pax) checked in to Suasana Suites Hotel Johor Bahru along Jalan Trus on 21/06/2024, Friday. Upon check-in, we realized that only 1 guest lift, out of the 4, is working. There was a notice at the frontdesk dated 11/06/2024, informing that all 4 guest lifts are out of order & only the service lift was available. With 1 guest lift & 1 service lift available at the point of our check-in, we took an average of 40mins to wait for either lift. 2nd guest lift was up & running on 23/06/2024. This incident had compromised our experience with the hotel. There was no effort made for service recovery. The room itself was poorly maintained. Clothes holder behind bathroom door was loose, towel rack was loose, bathroom tap fell off, kitchen tap was leaking, toilet roll holder was loose, cockroach in the living room. We stayed at Level 29, we were able to hear the music from Lepak Corner quite clearly till wee hours on Friday & Saturday. In the morning, the construction sound started as early as 8am. This is my second time here. The first time was in Aug 2023 and I had a good experience- bed was comfortable and room was clean. But I can’t say the same this time round. I will think twice about booking this hotel again.

10

Noor

26 de jul. de 2025

·

Hospedou-se por 5 noites

Despite some hiccups at the start and the end, with faulty aircon and power trips (beyond their control), it is still my hotel of choice to bring my mum and grandmother. Attentive and responsive reception and maintenance. Even housekeeping crew is great. 2nd time staying here.

Despite some hiccups at the start and the end, with faulty aircon and power trips (beyond their control), it is still my hotel of choice to bring my mum and grandmother. Attentive and responsive reception and maintenance. Even housekeeping crew is great. 2nd time staying here.

8

Andrew

19 de out. de 2025

·

Hospedou-se por 9 noites

Staff were helpful, freindly and accomadating

Staff were helpful, freindly and accomadating

4

Jia wen

28 de set. de 2023

·

Hospedou-se por 1 noite

Check in process was slow. Receptionist was inattentive. Ants spotted in toilet’s sink and dining table upon entering room.

Check in process was slow. Receptionist was inattentive. Ants spotted in toilet’s sink and dining table upon entering room.

6

jinkyeong

2 de ago. de 2025

·

Hospedou-se por 4 noites

The area was super convenient with plenty of malls nearby, and the tall building offered a great view. Although the internet connection for the TV in the living room had some issues, the staff were really quick to come up and fix it whenever needed. The breakfast was simple, but it was interesting that they made the noodles from scratch. Overall, it’s a great spot for heading over to Singapore.

The area was super convenient with plenty of malls nearby, and the tall building offered a great view. Although the internet connection for the TV in the living room had some issues, the staff were really quick to come up and fix it whenever needed. The breakfast was simple, but it was interesting that they made the noodles from scratch. Overall, it’s a great spot for heading over to Singapore.

10

ZAINAH

21 de jul. de 2025

·

Hospedou-se por 1 noite

Check-in and check-out were smooth. Room were clean and nice. Thing to improve are the toilet fixes that need to be tighten (eg shower, bidet, tap..).. Breakfast simple and nice.

Check-in and check-out were smooth. Room were clean and nice. Thing to improve are the toilet fixes that need to be tighten (eg shower, bidet, tap..).. Breakfast simple and nice.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Localização central e com fácil acesso a pé, em frente ou ao lado do City Square, Komtar/Zenith, e perto de JB Sentral/CIQ, com muitas opções de restaurantes. Uma base conveniente para viagens a Singapura.

Avaliações dos hóspedes relacionadas

8

Halimatus

8 de mar. de 2025

·

Hospedou-se por 1 noite

Location is good. Opposite of shopping malls, just walking distance. Swift check-in. Rooms were clean. There were towels provided. Easy check in and out.

Location is good. Opposite of shopping malls, just walking distance. Swift check-in. Rooms were clean. There were towels provided. Easy check in and out.

8

Caleb

10 de mar. de 2025

·

Hospedou-se por 3 noites

Excellent value for the price of the room. Location and convenience were what sealed the deal.

Excellent value for the price of the room. Location and convenience were what sealed the deal.

8

Ban Heng

9 de ago. de 2025

·

Hospedou-se por 2 noites

3D2N stay in 2 bedroom apartment. It was the 3rd time we booked at Suasana. Location near to CIQ was one major factor. Reasonable pricing too.

3D2N stay in 2 bedroom apartment. It was the 3rd time we booked at Suasana. Location near to CIQ was one major factor. Reasonable pricing too.

8

Kris

7 de fev. de 2026

·

Hospedou-se por 2 noites

Great location, lovely staff, decent breakfast, good pool.

Great location, lovely staff, decent breakfast, good pool.

10

Monisha

22 de jan. de 2026

·

Hospedou-se por 1 noite

24hr makan spot just opposite . Bit disappointed that the room was only ready at 5pm though checkin is from 3pm. And this was not communicated by the staff beforehand thougg we had messaged them a day before

24hr makan spot just opposite . Bit disappointed that the room was only ready at 5pm though checkin is from 3pm. And this was not communicated by the staff beforehand thougg we had messaged them a day before

10

Deborah

15 de mar. de 2025

·

Hospedou-se por 1 noite

Great location just next to Zenith mall and opposite Komtar/City Square. Apartment was fully equipped and rooms and bathrooms were clean and comfortable. Would recommend (:

Great location just next to Zenith mall and opposite Komtar/City Square. Apartment was fully equipped and rooms and bathrooms were clean and comfortable. Would recommend (:

8

Wai Kheong

21 de ago. de 2025

·

Hospedou-se por 1 noite

Not the first time staying here for a one night staycation in JB. Location wise, it’s one of the better ones. Condition of establishment wise, it’s your usual JB standards, lack of maintenance and left to deteriorate.

Not the first time staying here for a one night staycation in JB. Location wise, it’s one of the better ones. Condition of establishment wise, it’s your usual JB standards, lack of maintenance and left to deteriorate.

8

Ban Heng

23 de ago. de 2025

·

Hospedou-se por 2 noites

Repeat stay. Comfortable accommodation. Convenient location. Walking distance to City Square, Komtar and nice cafe within 10 to 20 minutes.

Repeat stay. Comfortable accommodation. Convenient location. Walking distance to City Square, Komtar and nice cafe within 10 to 20 minutes.

6

jinkyeong

2 de ago. de 2025

·

Hospedou-se por 4 noites

The area was super convenient with plenty of malls nearby, and the tall building offered a great view. Although the internet connection for the TV in the living room had some issues, the staff were really quick to come up and fix it whenever needed. The breakfast was simple, but it was interesting that they made the noodles from scratch. Overall, it’s a great spot for heading over to Singapore.

The area was super convenient with plenty of malls nearby, and the tall building offered a great view. Although the internet connection for the TV in the living room had some issues, the staff were really quick to come up and fix it whenever needed. The breakfast was simple, but it was interesting that they made the noodles from scratch. Overall, it’s a great spot for heading over to Singapore.

10

Max Winston

6 de ago. de 2025

·

Hospedou-se por 3 noites

Super lots of food options by foot!!!! Bed comfort & amenities can further enhance, no 'DND' signage provide. Hence daily cleaning was done & needed to request for 02 half size towels, which was originally placed in the room upon checking in.

Super lots of food options by foot!!!! Bed comfort & amenities can further enhance, no 'DND' signage provide. Hence daily cleaning was done & needed to request for 02 half size towels, which was originally placed in the room upon checking in.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O café da manhã é repetidamente descrito como simples, mas agradável ou decente, com uma menção especial aos noodles feitos à mão.

Avaliações dos hóspedes relacionadas

8

Kris

7 de fev. de 2026

·

Hospedou-se por 2 noites

Great location, lovely staff, decent breakfast, good pool.

Great location, lovely staff, decent breakfast, good pool.

6

jinkyeong

2 de ago. de 2025

·

Hospedou-se por 4 noites

The area was super convenient with plenty of malls nearby, and the tall building offered a great view. Although the internet connection for the TV in the living room had some issues, the staff were really quick to come up and fix it whenever needed. The breakfast was simple, but it was interesting that they made the noodles from scratch. Overall, it’s a great spot for heading over to Singapore.

The area was super convenient with plenty of malls nearby, and the tall building offered a great view. Although the internet connection for the TV in the living room had some issues, the staff were really quick to come up and fix it whenever needed. The breakfast was simple, but it was interesting that they made the noodles from scratch. Overall, it’s a great spot for heading over to Singapore.

10

ZAINAH

22 de jul. de 2025

·

Hospedou-se por 2 noites

1st time stay in the hotel. Good location, breakfast was simple and nice. Front-desk and staff at breakfast were pleasant. Thing to be improve toilet accessory like bidet, shower tap etc were loss and need to be tighten. Other than the toilet every about this is good.

1st time stay in the hotel. Good location, breakfast was simple and nice. Front-desk and staff at breakfast were pleasant. Thing to be improve toilet accessory like bidet, shower tap etc were loss and need to be tighten. Other than the toilet every about this is good.

10

ZAINAH

21 de jul. de 2025

·

Hospedou-se por 1 noite

Check-in and check-out were smooth. Room were clean and nice. Thing to improve are the toilet fixes that need to be tighten (eg shower, bidet, tap..).. Breakfast simple and nice.

Check-in and check-out were smooth. Room were clean and nice. Thing to improve are the toilet fixes that need to be tighten (eg shower, bidet, tap..).. Breakfast simple and nice.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

8

Faye

30 de jul. de 2026

·

Hospedou-se por 3 noites

Language can be a bit of a barrier but staff were friendly and also they do not offer any concierge services which was a disappointment.

Language can be a bit of a barrier but staff were friendly and also they do not offer any concierge services which was a disappointment.

10

Andrew

28 de jul. de 2026

·

Hospedou-se por 2 noites

High floor view from the room is really good. Very comfortable room and excellent service. Great value for money all round!

High floor view from the room is really good. Very comfortable room and excellent service. Great value for money all round!

10

Iqlima

24 de jul. de 2026

·

Hospedou-se por 2 noites

Amazing stay! The receptionist are helpful and friendly. I really enjoy my stay and a bit sad I had to leave the place for my next trip. You can easily find food and groceries just accross the street from the entrance of the hotel. I recommend shama suasana for anyone who wants to stay at Johor Bahru. Thank you very much for your hospitality!

Amazing stay! The receptionist are helpful and friendly. I really enjoy my stay and a bit sad I had to leave the place for my next trip. You can easily find food and groceries just accross the street from the entrance of the hotel. I recommend shama suasana for anyone who wants to stay at Johor Bahru. Thank you very much for your hospitality!

10

Nicholas

11 de jul. de 2026

·

Hospedou-se por 1 noite

I extended another night as the hotel apartment is really good.

I extended another night as the hotel apartment is really good.

10

Nicholas

10 de jul. de 2026

·

Hospedou-se por 2 noites

It was an impressive hotel. It's a one bed room apartment with a spacious living room and kitchen. The apartment was fully equipped with a microwave oven, fridge and even utensils. It's suitable for long term stay. The location is excellent with nearby shopping centers and many good eateries around. The price is reasonable.

It was an impressive hotel. It's a one bed room apartment with a spacious living room and kitchen. The apartment was fully equipped with a microwave oven, fridge and even utensils. It's suitable for long term stay. The location is excellent with nearby shopping centers and many good eateries around. The price is reasonable.

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 00:00

Antes de 12:00

Depósito de segurança

Você será obrigado a pagar o depósito totalmente reembolsável para esta propriedade.

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

Tem uma pergunta?

As respostas instantâneas de IA são baseadas em informações do hotel

Preços para próximas datas

novembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1	2	3	4	5 $60	6 $92	7 $136
8 $91	9 $97	10 $57	11 $55	12 $57	13 $90	14 $101
15 $60	16 $60	17 $60	18 $60	19 $60	20 $101	21 $112
22 $90	23 $90	24 $90	25 $90	26 $89	27 $123	28 $159
29 $255	30 $103

dezembro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.

Para organizar o check-in, entre em contato com a propriedade pelo menos 48 horas antes de sua chegada, usando as informações contidas na confirmação da reserva. Hóspedes devem entrar em contato com a propriedade com antecedência para receber as instruções de check-in. Eles serão recebidos pela equipe da recepção no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.

O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.

Você será obrigado a pagar o seguinte depósito totalmente reembolsável.

Deposit: MYR 100.00 per night

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Esta propriedade aceita cartões de crédito. Não são aceitos pagamentos em dinheiro.
O anfitrião não informou se a propriedade tem detectores de monóxido de carbono. Leve um detector portátil com você na viagem.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio e sistema de segurança.
Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
Esta propriedade oferece limpeza profissional

A propriedade utiliza serviço de limpeza profissional.
Há possibilidade de check-in sem contato.

Taxa de café da manhã com buffet: MYR 35 para adultos e MYR 20 para crianças

A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.