Name: Urban Apartments Melbourne on Elizabeth
Address: 250 Elizabeth Street, Melbourne, Victoria, AU
Price range: US$ 121–US$ 256 per night
Rating: 8.25

O que pensam os hóspedes

No Urban Apartments Melbourne na Elizabeth, os viajantes elogiam consistentemente a localização ultra-central no CBD e os espaçosos apartamentos, enquanto várias avaliações destacam problemas de manutenção, como ar condicionado pouco confiável, chuveiros com mau funcionamento, móveis desgastados em alguns lugares e Wi-Fi instável ou inexistente.

Alguns hóspedes relatam estadias tranquilas em andares mais altos, mas ruído da rua ou de construções pode afetar os quartos voltados para a Elizabeth Street. A recepção não é 24 horas por dia, 7 dias por semana, e o check-in às vezes é feito fora do local ou por aplicativo, causando atrasos ou confusão, apesar das inúmeras menções à simpatia da equipe. A limpeza varia entre as unidades, desde muito limpas até poeira ou mofo observados em banheiros e áreas comuns. No geral, é adequado para viajantes que priorizam a localização em vez de um serviço completo e impecável.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

Informações insuficientes nas avaliações.

Avaliações dos hóspedes relacionadas

8

Kylie

6 de dez. de 2023

·

A estadia foi de 3 noites

Property in great location, big spacious rooms, only thing I did want to mention, it was a little difficult getting into the bath/shower for me as I have bad hips, but that’s just me. Pool wasn’t open either.

10

Jacki

21 de jan. de 2024

·

A estadia foi de 1 noite

Great stay. Perfect location with parking at Melbourne Central, check in around the corner and walking distance to great food/shopping etc. scooters nearby made getting around the city a breeze.

10

Jade

14 de out. de 2025

·

A estadia foi de 5 noites

Right in the heart of the city, but very quiet. Essentially like being able to rent a proper unit for the entire stay. Secure. So close to Bourke St Mall and Chinatown.

2

Anastasia

19 de nov. de 2024

·

Room was not cleaned at all from previous customers. Air con not working. False advertising of pool & features eg no daily paper. Poor customer service & terrible management

8

geoffrey

11 de nov. de 2023

·

A estadia foi de 3 noites

Maintenance needs attention, but the staff were fantastic and assisted in rectifying. Any issues. Great location and good facilities

10

Ainsley

12 de nov. de 2023

·

A estadia foi de 1 noite

Great location & facilities

10

Mary-Frances

24 de out. de 2025

·

A estadia foi de 3 noites

We were quite surprised with the 1 bed apartment. It was spacious, clean, quiet and it had everything we needed. Even had an internal Washing machine. The location was brilliant. Right in the centre of cbd . We heard very little traffic noises. The checkin staff were lovely to deal with. Building secure. Highly recommend and we look forward to returning next time we are in Melbourne.

6

Hilary

3 de jul. de 2025

·

A estadia foi de 3 noites

Hotel was in a convenient spot in the city. No amenities. Limited reception.

Isto foi útil?

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Limpeza

A limpeza é inconsistente: vários hóspedes acharam os quartos arrumados, mas muitos relataram poeira, mofo nos banheiros, carpetes desgastados e limpeza irregular dos quartos ou das áreas comuns.

Avaliações dos hóspedes relacionadas

2

Raymond

9 de ago. de 2024

·

A estadia foi de 7 noites

The property was in very bad condition and was filthy. We arrived late in the evening and check-in by getting our key from a lockbox. The instructions were good and the obtaining the key was fine. However, when we got to the room we were shocked by how dirty it was. The plates weren't clean. The bathroom was disgusting. The carpet looked like it hadn't been vacuumed in several months. There was dust and dirt everywhere. Additionally, the shower water fluctuated from burning hot to ice cold continuously. We notified them through the app that night and the next morning went to the front desk to ask for another room. The first thing the person asked was if we took photos of the room. We did and responded as such. He said that we needed to email the photos to him before he can give us a new room. It was strange to us that there was no apology or other question, just asked if we had proof. They provided us with another room, which was cleaner than the first, but still disgusting. The shower was better in that the fluctuations in the temperature were not as great. We didn't receive the "gift of wine" as stated in the listing. Definitely would not stay in this place again and would encourage the health department to shut it down.

2

David

21 de jul. de 2025

·

A estadia foi de 2 noites

The digital key system did not work, the reception desk closes between 11 and 2, on the day of check in several others booked in along with myself were left waiting for an hour until someone turned up to do check in. Several of those guests waiting called the contact number and we were told to have patience and someone was on way. The person that turned up apologised as management did not roster someone for that afternoon. The common areas were dirty, the room was dirty, crumbs throughout the kitchen cupboards, shower was mouldy and smelt poorly. Overall a poor experience and won’t be staying again.

8

Yvonne

7 de set. de 2025

·

A estadia foi de 2 noites

Staff were lovely and check in was super easy. Location was fantastic. Apartment was roomy and comfortable but getting a little tired. Shower was hot and good water pressure. There was dust on the dining chairs and the shower grout while clean was definitely showing its age but this wasn’t a big deal. I would definitely stay there again next time I’m in Melbourne

8

Barry Lance

10 de out. de 2025

·

A estadia foi de 4 noites

Thoroughly enjoyed being in Melbourne city centre. The apartment is very comfortable. The bathroom shower recess needs a good scrub. Had an issue with the check in app. Can be tricky if it's after hours & your app isnt down loading as the reception is inattended. There is however, a phone number.

6

David

20 de set. de 2025

·

A estadia foi de 1 noite

The apartments were ok value for what was paid however furnishings were marked and worn, carpet was threadbare and shower lacked a working fan.

8

Craig

10 de nov. de 2024

·

A estadia foi de 3 noites

Unit was a little dusty. Don't think it has had a good clean for some time. Also our unit had mould in the silicone around the bath and needs replacing. Not too noisy and a good view of the post office clock.

6

Danny

13 de mai. de 2025

·

A estadia foi de 5 noites

Didn't like the cleanliness as alot of dust and when apartments supposed to be serviced not cleaned very well.

6

Martin

28 de jul. de 2025

·

A estadia foi de 4 noites

The hotel was tired and the room and common areas where shabby and not that clean.

8

Etsuko

9 de nov. de 2025

·

A estadia foi de 2 noites

客室は広くてとても清潔でした。快適に過ごすことができました。メルボルンに滞在する時はいつも利用させていただいています。

4

Megan

20 de mai. de 2024

·

Room did not look like the picture, communication was bad on how to enter the property to check in. Room was not clean, still had other peoples belongings. Would not recommend

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Quartos

Os apartamentos são geralmente grandes e práticos, com cozinhas e lavanderia, e as camas costumam ser confortáveis. Problemas recorrentes incluem acessórios desatualizados, ar condicionado pouco confiável e chuveiros difíceis de regular, isolamento acústico limitado em direção à Elizabeth Street e Wi-Fi intermitente ou inexistente.

Avaliações dos hóspedes relacionadas

10

Stacey

15 de jul. de 2025

·

A estadia foi de 1 noite

We liked the size of the rooms, the large windows and also being able to open the windows for air.

8

Udai

24 de set. de 2024

·

A estadia foi de 4 noites

Positives - Very spacious rooms, like an apartment. Very competitive price. Located in CBD, walkable distance to many dining, shopping and transport options. Easy check-in. Great service. Negatives - found two pieces of broken glass under the couch. Washer and Dryer was a great add however they take longer than normal to wash and dry. Cable tv was buffering.

8

Philip

17 de mar. de 2025

·

A estadia foi de 3 noites

Wifi unsatisfactory for this location

6

Claire

5 de nov. de 2023

·

A estadia foi de 1 noite

Great location and a spacious room, but there was no wifi available at all, which I didn’t know until I got to my room. As an international traveller this was very disappointing and inconvenient. The hotel was pretty good value, but overall a very average experience. The room was clean, but the air con didn’t work properly and the room felt lived-in and outdated.

10

Andres

2 de nov. de 2024

·

A estadia foi de 3 noites

Very central, large room, I had studio and nice comfy bed, just a bit dated

10

Andrew

20 de fev. de 2025

·

A estadia foi de 2 noites

Large spacious rooms.

8

William

18 de nov. de 2023

·

A estadia foi de 3 noites

Great location, nice property overall, but two complaints- no WiFi, and not a single usable outlet in the bedroom. Very annoying for nighttime charging of electronics.

6

Boutsakone

9 de jun. de 2025

·

A estadia foi de 1 noite

It was convenient but noisy through the night due to our room facing the main street. Street noise made it difficult to sleep. Not double glazed windows.

8

Kelly

30 de ago. de 2025

·

A estadia foi de 5 noites

Location location Stay here a couple of times during the last few years but the rooms are getting a little tired. But the room has 2 bedrooms and 2 separate bathrooms! Fantastic for travelling with older adults.

10

Mary-Frances

24 de out. de 2025

·

A estadia foi de 3 noites

We were quite surprised with the 1 bed apartment. It was spacious, clean, quiet and it had everything we needed. Even had an internal Washing machine. The location was brilliant. Right in the centre of cbd . We heard very little traffic noises. The checkin staff were lovely to deal with. Building secure. Highly recommend and we look forward to returning next time we are in Melbourne.

Isto foi útil?

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Serviço

Muitos hóspedes descrevem a equipe como amigável e prestativa. No entanto, o serviço pode ser pouco confiável, com horário de funcionamento limitado da recepção, check-in fora do local ou por aplicativo causando confusão ou atrasos e problemas ocasionais de acesso ou com o cartão-chave.

Avaliações dos hóspedes relacionadas

4

Nachshon

25 de fev. de 2025

·

A estadia foi de 5 noites

I had the most bad experience in my travel life, when arrived to the hotel at 8:10pm, to understand that at 8pm the reception closed and they simply canceled my 5 days reservation which I made a few months ago! Leaving me and my wife to find alternatives so late. Someone came to open only after more than an hour of begging and refusing. It is very sad to find tgis sort of behavior for customers

10

George

25 de ago. de 2025

·

A estadia foi de 5 noites

Great staff, very friendly and helpful

8

Barry Lance

10 de out. de 2025

·

A estadia foi de 4 noites

Thoroughly enjoyed being in Melbourne city centre. The apartment is very comfortable. The bathroom shower recess needs a good scrub. Had an issue with the check in app. Can be tricky if it's after hours & your app isnt down loading as the reception is inattended. There is however, a phone number.

2

Janet

11 de dez. de 2023

·

A estadia foi de 3 noites

Had stayed several times before but has since changed ownership / management. No onsite staff. Like a ghost hotel. Lobby shabby and lack of cleaning in common area and lift. Have to check in around the cutter but steps up to reception. No option to call if any issues as room phone doesn’t work. I stayed in 1015.

10

Alexandra

30 de set. de 2025

·

A estadia foi de 4 noites

Great location Friendly obliging staff

2

Jean-Marie

4 de dez. de 2025

·

A estadia foi de 3 noites

No one at reception desk ever !!! Very bad check in and out experience. And to get a receipt is like going to the dentist for an extraction.

10

Sheila Diane

10 de jan. de 2024

·

A estadia foi de 5 noites

Great location. Excellent service from the Front Desk.

10

Michael

23 de nov. de 2025

·

A estadia foi de 1 noite

Staff were great

8

Gregory

30 de mai. de 2024

·

A estadia foi de 3 noites

Overall the accommodation is good, traffic and street noise would be normal for a central city location so all good. We were on the 9th floor so the view down Elizabeth st from our corner apartment was nice. The check in was a nightmare, admittedly not a standard check in, my brother arrived early in the afternoon then went out to meet a friend for dinner. I arrived later after the reception was closed so I requested they left a key in the secure key safe for my arrival. When I got there I collected the key (actually 2key cards) and went to the accommodation, all good. Then I went out to get some food on return only one key card worked. At 12:30am was woken by a phone call my brother’s keycard had stopped working so I let him in. Just as well one out of the 3 cards continued working. Problem fixed by reception in the morning- no apologies!

6

Peter

10 de ago. de 2025

·

A estadia foi de 2 noites

Good location, easy access to lots of things. Unfortunate issue with check in and no staff available kind of spoiled the mood.

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Localização

Excelente localização no CBD, perto de bondes, trens, lojas e Chinatown. Algumas estadias são tranquilas em andares mais altos, mas ruído da rua ou de construções pode afetar os quartos voltados para a Elizabeth Street.

Avaliações dos hóspedes relacionadas

8

JIABAO

5 de ago. de 2025

·

A estadia foi de 2 noites

Great location , convenient to everywhere, nice and friendly staff . Good for family and value to stay.

10

Marnie

13 de jan. de 2026

·

A estadia foi de 1 noite

Great location, comfortable beds, self check in was simple. A little street noise but you are heart of the city with trams going by. Great self contained apartment

10

Jade

14 de out. de 2025

·

A estadia foi de 5 noites

Right in the heart of the city, but very quiet. Essentially like being able to rent a proper unit for the entire stay. Secure. So close to Bourke St Mall and Chinatown.

10

Kavita

19 de nov. de 2025

·

A estadia foi de 6 noites

Central to train and tram. Shopping all around. Lots of places to eat. Id stay there again .

10

Marie

1 de set. de 2025

·

A estadia foi de 1 noite

Fantastic stay! Location 3min walk from Melbourne central station. Everything within walking distance

8

Annette

21 de jul. de 2024

·

A estadia foi de 2 noites

Very central location

8

Melanie

12 de out. de 2025

·

A estadia foi de 1 noite

Central location. Lots of road noise.

10

Jose Alvin

26 de mai. de 2024

·

A estadia foi de 6 noites

Spacious rooms. Location was perfect. Everything was within walking distance

10

Pania

30 de mai. de 2024

·

A estadia foi de 1 noite

We were very happy with the ease in every way to stay at this property. The room was available earlier than stated which was immensely great for us as we had travelled a long journey. Very convenient to everything in the CBD, and very quiet, peaceful for sleeping. The apartment was GREAT! We will be back! Thank you.

8

Jan Philip

9 de out. de 2025

·

A estadia foi de 2 noites

Great location but the noise of the construction is of an u holy hour that is disruptive

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Restaurante

Informações insuficientes nas avaliações.

Avaliações dos hóspedes relacionadas

10

Jonelle

7 de jun. de 2025

·

A estadia foi de 1 noite

For the price of my room I really wasn’t expecting a lot but was so pleasantly surprised. The room was big with everything I needed, the welcome treats were an added bonus and the bed was comfy, right on Elizabeth so close to all transport, some great malls and food places. The room did have aircon but it was set to 22, being from Wellington I would have liked it a bit colder to sleep but the control wouldn't let me lower it, the shower could do with a mould spray but honestly I can’t complain the room was great.

8

Chieh Chern Sarah

26 de ago. de 2024

·

A estadia foi de 3 noites

Had stayed here while it was under Ascott's Somerset management, and now under the new management of Urban Apartments. Location wise it is fantastic and very convenient. House-keeping is now on request (which is fine), but the cups in the apartment were cracked / chipped and certainly showing their wear and tear. Please consider better maintenance in the apartments. Nevertheless, the reception staff were helpful, and emailed us when our room was ready, and were always attentive. The complimentary snacks in the apartment were very nice too! Thanks for a lovely stay.

8

Ashleigh Tereza

10 de mar. de 2024

·

A estadia foi de 2 noites

Amazingly spacious room for myself and guest. We really enjoyed the beds as they were nice and soft. Loved the provided treats although we didn’t get through the wine.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $133	19 $132	20 $127	21 $145	22 $173	23 $163	24
25 $140	26 $207	27 $131	28 $140	29 $143	30 $219	31

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1	2	3	4	5 $150	6	7
8 $166	9 $158	10 $178	11	12	13	14 $256
15 $134	16 $152	17 $173	18 $122	19 $142	20	21
22 $145	23 $139	24 $141	25 $144	26 $189	27	28
29 $121	30 $128

Urban Apartments Melbourne on Elizabeth

Sobre este alojamento

Localização

Opções de quartos

Estúdio Empresarial

Apartamento Deluxe

Avaliações dos hóspedes sobre Urban Apartments Melbourne on Elizabeth

O que pensam os hóspedes

Políticas da propriedade

Instruções de check-in

É bom saber

Extras opcionais

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