Grupotel Cala Marsal Nature Hotel

Was disapointed with the partial sea view, it was less than a quarter, also no tea facilities in the room, when asked at reception , this was not available , english people expect this in any hotel, the evening meal was very good

Amazing property, impecably clean and amazing food selection at breakfast and dinner buffet.

The location is amazing, with such a gorgeous little Cala across the road. We loved that you can use the spa, included in your stay, and the buffet breakfast not only has a huge selection, of good quality products, but there is even Cava to toast with! The staff were all lovely and as we stayed in April, the price point was incredible value. I will only say a few things let it down - no shampoo in the bathroom (only one shower gel), the rain shower was so weak, and the towels maybe we brand new as they left white bits all over our skin and just slid over us rather than actually drying us if that makes sense. So the actually bathroom experience was really bad, and a few simples fixes could make this hotel a 10/10.

The entire hotel was very clean, including the spa/sauna, restaurant and outdoor area. Shower pressure & temperature no problems, comfy bed, and a nice balcony. I selected half board option and I'm glad I did! Both breakfast and dinner buffet were plentiful and fresh, different types of food to chose from, and every day there was something different for the main for dinner. I was so full after breakfast so I didn't really need to have lunch during my stay. There were also some nice cafes and restaurants close to the hotel, and the beach was just a stone's throw away. The beach parasol, sunbed and security box were so affordable to rent for the whole day (about £16 pp), unlike other Mediterranean beach resort. Reception, restaurant waiting staff, housekeeping staff were all friendly and kind. I'd definitely come back to this hotel again for a relaxing solo holiday :) (*One request I have for the hotel would be to have a kettle in a room, or rent a kettle at the front desk!)

Loved the spa and food choices were good. However, there were limited labels on the food so it's pot luck what you put in your mouth sometimes. Every food item needs a correct label!! Room not very well cleaned at all (surfaces with bits on, phone caked in dust, random hairs here and there, and shower had some plastic left in it) and think it's wrong that you have to pay for a safe! We locked things in our suitcase instead but it's not ideal. This hotel could be amazing if there weren't so many cost cutting shortcuts e.g. better cleanliness in the rooms, provide shampoo and pool towels for free, tissues and a bin in the room, etc. Also allow free water in the half board meal. We were told off for bringing our own water bottles in! Overall was good value for money due to the spa being included, but wouldn't have been happy if the price was higher.