Is parking available at the property?

Yes, free parking is available on-site. Valet parking services are also offered.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately TRY 60 for adults and TRY 30 for children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM until midnight, and check-out is by 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of TRY 600 per vehicle for a roundtrip, with a maximum occupancy of 2. Guests must contact the property 72 hours prior to arrival to arrange the transfer.

What accessibility features does the property offer?

The property offers limited wheelchair accessibility, including elevators and step-free entrances. However, guests should confirm specific needs prior to arrival.

Where is the property located in relation to key landmarks?

The hotel is located in the heart of Erzurum, just 0.1 km from Palandöken Mountain and within a 10-minute drive of Ataturk House Museum and Three Tombs. It is approximately 20.6 km from Erzurum Airport.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available from June to September. Guests can also enjoy hot springs access from 8:00 AM to 6:00 PM.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of TRY 30 per day, and advance request or confirmation is required. Cribs are not mentioned.

Dedeman Palandoken Ski Lodge Hotel

What guests think

At Dedeman Palandoken Ski Lodge Hotel, travellers consistently praise the slopeside location and generally friendly staff, while feedback is mixed on cleanliness and dining, and rooms are often spacious yet show age, with some maintenance and comfort drawbacks noted.

Many find rooms large and comfortable, but dated furnishings, small bathrooms, low water pressure, the absence of air conditioning, and occasional noise affect comfort for some. Cleanliness varies across stays, ranging from very clean to reports of dust, odors, bathroom hair, and empty toiletries. Dining feedback is mixed, with some enjoying breakfast while others cite poor quality, limited replenishment, hygiene issues, and underwhelming dinners; expect comfortable-but-dated lodging with variable food and upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Related guest reviews

10

Michael

Feb 21, 2025

·

Stayed 4 nights

The hotel was right at the base of mountain making access to the slopes fantastic. Staff were very nice and accommodating. The rooms were large and clean with a very good breakfast. The only concerns were the basement rooms close to the spa which had a musty odor. English was limited but that’s not their fault it just made communication a little bit of a challenge. Overall, a very pleasant experience, especially, tea and cakes at 5 pm!

10

Arthur David

Aug 18, 2024

·

Stayed 1 night

Very kind and helpful staff in a salubrious location with recommended exercise and wellness facilities.

10

Mehmet Emin

Jun 15, 2024

·

Stayed 1 night

Bahçe daha güzel yapılabilir kahvaltı dan sonra bahçede sigara içme alanı çok bakımsız

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25 $83	26 $91
27 $86	28 $90	29 $87	30 $87

Su	Mo	Tu	We	Th	Fr	Sa
				1 $88	2 $85	3 $86
4 $89	5 $89	6 $87	7 $90	8 $91	9 $85	10 $90
11 $90	12 $90	13 $90	14 $90	15 $90	16 $91	17 $90
18 $90	19 $90	20 $90	21 $90	22 $90	23 $90	24 $91
25 $91	26 $91	27 $91	28 $90	29 $91	30 $89	31 $91

About this property

Location

Room options

Deluxe Room, 2 Twin Beds

Superior Double Room

Deluxe Room, 1 Double Bed

Junior Suite, 1 Double Bed

Superior Twin Room

Guest reviews of Dedeman Palandoken Ski Lodge Hotel

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