Thaproban Pavilion Waves

Everything about this hotel is great, exceptionally friendly staff, clean spacious rooms, nice pool and good breakfast!

Mycket bra! Trevlig personal alltid rent och snyggt och frukosten är fantstisk.

The room was large and spotless with a nice view. Nice large bathroom, nice shower. The staff were courteous. The hotel could really use some renovation especially the pool and restaurant areas

We stayed for 10 days and this hotel was perfect. Two pools, never too crowded, well maintained. Public areas and rooms very clean. Room had a great balcony, lovely sunset view. The staff are brilliant, so welcoming, helpful, always cheerful. We only used the restaurant twice and the food was good both times. It’s 10 min walk down to Unawatuna beach, 15 min tuk tuk to Jungle beach. Unawatuna has lots of food options and shops but there are also some great places to eat within a few mins walk of the hotel.

We had a one night stay and were kept awake most of the night due to loud external noise (from 1.30am - 6am) and whilst acknowledging that this isn’t directly the hotels fault, there was no one in the lobby to help with the issue at hand (no overnight staff) which left myself and various other guests stuck with no one to contact and no help. This was particularly difficult as our group included a child and elderly guests. The follow-up was equally disappointing, with the hotel on the day apologising and accepting they could have done more, but since refusing responsibility. In addition, the property itself is noticeably ageing (see pictures). Several areas felt worn, with visible signs of deterioration and broken fixtures, which detracted from the overall experience and did not match expectations for the price paid. Overall, poor handling of a serious disturbance and a tired property mean I would not stay here again or recommend it to others.