Hotel Aakenus

The room was clean, but during the winter conditions, you should have the options to at least have your room swept. Front desk staff was not very friendly. Furniture in the lobby was not anything we would sit on. The most disappointing part was the shower. The shower head did not stay up, so you had to use the hand held head, the water ran out of the bottom of the shower stall, so you had to squeegee the water back under the shower door after you had to get wet, lather and then rinse off in there different steps. The location was not bad it was less than a 10 minute walk to the city center.

Very basic hotel, location is great but staff is not friendly at all, esp the blonde lady with glasses. Bed is very hard, thin mattress on divan. Pillow is very flimsy and uncomfortable. Bathroom has a bit of smell from the pipe, soap is terrible so bring your own. Breakfast was acceptable, not the best but at least there are some toast & jam.

Good

Pros... Hotel is in best location near to city centre.walkable to city centre.All staff is very helpful and warm welcoming.Especially Himalaya is very knowledgeable and helful Cons.. First TV doesn't have access to many channels you need your own account. In my room some channel is not working which is a basic channel , I called the staff but no he was not able to fix it. In the shower the drainage stingy smell is coming.shower gel was almost empty that was supposed to check byhousekeeping, needs to check before guest arrival. Breakfast is very basic everyday.Hotel suppose to add some more fruits and vegetarian options .Even inform on desk and housekeeping for daily cleaning they missed .The housekeeping department needs to be not providing great service. This is our personal opinion because we stayed there.

The room was good, staff are excellent. Only thing is that we didn't know that breakfast was include so miss out..The hotel is only about 10 minutes walk to town, where there is shops and restaurants and bus stop. Excellent location, will diffinately stay again.