Sonesta ES Suites Gwinnett Place Atlanta
From
US$ 104
/noite
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From
US$ 104
/noite
Sobre este alojamento
Experimente uma piscina exterior e uma sala de fitness aberta 24 horas. Entre as facilidades adicionais contam-se Wi-fi grátis, uma loja de presentes/quiosque de jornais e serviços para casamentos. Há um autocarro grátis à sua disposição, q...
Comodidades
Experimente uma piscina exterior e uma sala de fitness aberta 24 horas. Entre as facilidades adicionais contam-se Wi-fi grátis, uma loja de presentes/quiosque de jornais e serviços para casamentos. Há um autocarro grátis à sua disposição, que opera num raio de 5 milhas, se quiser descobrir alguns dos principais pontos de interesse do local.
Comodidades para negócios
As principais comodidades incluem um business center aberto 24 horas, uma receção aberta 24 horas e armazenamento de bagagem. Planeia um evento em Duluth? Este hotel dispõe de uma zona para conferências e de salas de reuniões, com uma área total de 1858 metros quadrados. Há estacionamento grátis no local.
Restaurante
Termine o dia com uma bebida refrescante no bar/lounge. Comece as suas manhãs da melhor forma com um pequeno-almoço takeaway grátis, servido nos dias úteis entre as 6:30 e as 10:00.
Quartos
Os 81 quartos contam com uma kitchenette equipada com um frigorífico e uma placa de cozinha, se quiser preparar aquele prato especial. Ao final do dia, assista a uma seleção de canais por cabo no seu televisor LCD de 40 polegadas. A internet sem fios permite-lhe estar sempre contactável. As comodidades incluem ainda telefone, além de secretárias e de micro-ondas.
Localização
Com uma estadia Sonesta ES Suites Gwinnett Place Atlanta em Duluth (Gwinnett Place), ficará a 15 minutos de carro de Gas South Arena e de Mall of Georgia. Este hotel está a 18 km (11,2 mi) de Stone Mountain Park e a 23,9 km (14,9 mi) de Perimeter Mall.
O que há nas proximidades
Nam Dae Mun Farmers Market(0.5 milhas)
Jeju Sauna(0.9 milhas)
Gwinnett Place Mall(1.2 milhas)
Parque da Quinta McDaniel(1.8 milhas)
Mega Mart(2 milhas)
Medieval Times(4.3 milhas)
Sugarloaf Mills(4.9 milhas)
Northside Hospital Duluth(4.9 milhas)
Duluth Town Green(5 milhas)
Bass Pro Shops Outdoor World(5.1 milhas)
Sociedade Histórica de Duluth(5.1 milhas)
Duluth History Museum(5.1 milhas)
Gas South Theater(5.4 milhas)
Hudgens Center for the Arts(5.4 milhas)
Gas South Convention Center(5.5 milhas)
Atlanta, Geórgia (PDK-DeKalb-Peachtree)(12.4 milhas)
Atlanta, Geórgia (FTY-Fulton County)(33.2 milhas)
Hartsfield-Jackson Atlanta International Airport (ATL)(33.6 milhas)
Estacionamento
Restaurante
Piscina
Quartos de não fumadores
Instalações para banquetes
Piscina exterior
Localização
1775-A Pleasant Hill Road, Gwinnett Place, Duluth (Geórgia), Geórgia, Estados Unidos
Nam Dae Mun Farmers Market (0.5 milhas)
Jeju Sauna (0.9 milhas)
Gwinnett Place Mall (1.2 milhas)
Parque da Quinta McDaniel (1.8 milhas)
Mega Mart (2 milhas)
Medieval Times (4.3 milhas)
Opções de quartos
7
Suite-Estúdio (Efficiency)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
315 ft²
Ar condicionadoWi-Fi (gratuito)Kitchenette
7
Suite-Estúdio, 1 cama king-size
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
315 ft²
Ar condicionadoWi-Fi (gratuito)Kitchenette
6
Suite, 1 cama king-size, cozinha (Mobility, Tub)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Ar condicionadoWi-Fi (gratuito)Kitchenette
6
Suite, 1 quarto
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 4
549 ft²
Ar condicionadoWi-Fi (gratuito)Kitchenette
6
Suite, 1 cama king-size, cozinha (Mobility, Roll in Shower)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Ar condicionadoWi-Fi (gratuito)Kitchenette
7
Suite-Estúdio, 1 cama king-size, cozinha (Mobility, Tub)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Área de refeições separadaAr condicionadoWi-Fi (gratuito)Kitchenette
6
Suite, 2 camas de casal, cozinha (Mobility, Tub)
Detalhes do quarto
2 Camas De Casal
Dormidas 4
Área de refeições separadaAr condicionadoWi-Fi (gratuito)Kitchenette
7
Suite-Estúdio, 1 cama king-size, no canto
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
315 ft²
Ar condicionadoWi-Fi (gratuito)Kitchenette
Avaliações dos hóspedes
7
Bom
Com base em 1.000 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Sonesta ES Suites Gwinnett Place Atlanta, os hóspedes destacam as suítes espaçosas com cozinha, a simpatia da equipe e um café da manhã geralmente satisfatório, enquanto as críticas recorrentes se concentram em interiores datados, manutenção irregular e limpeza inconsistente que podem comprometer o conforto.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Sonesta ES Suites Gwinnett Place Atlanta, os hóspedes destacam as suítes espaçosas com cozinha, a simpatia da equipe e um café da manhã geralmente satisfatório, enquanto as críticas recorrentes se concentram em interiores datados, manutenção irregular e limpeza inconsistente que podem comprometer o conforto.
Os quartos são frequentemente descritos como desgastados, com problemas como água quente instável, paredes finas e móveis incompatíveis ou quebrados. As áreas comuns e os elevadores frequentemente apresentam odores fortes, e os horários e a capacidade de resposta da equipe de limpeza variam. A localização é conveniente para as rodovias, lojas e restaurantes. No geral, espere suítes espaçosas e uma equipe prestativa, mas manutenção inconsistente.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
A piscina costuma estar fechada ou suja, a hidromassagem pode estar fria e os equipamentos de ginástica e os elevadores mostram sinais de desgaste. O estacionamento às vezes é apertado, a lavanderia está disponível, mas pode ser pouco confiável em alguns momentos, e o acesso ao gelo pode ser limitado a um andar.
Avaliações dos hóspedes relacionadas
8
Sherice
24 de abr. de 2024
·
A estadia foi de 3 noites
The hot tub was cold other than that my stay was great
The hot tub was cold other than that my stay was great
8
Branda
25 de nov. de 2025
·
A estadia foi de 2 noites
Staff was nice and place was clean. The only thing that was concerning was the smell in the elevators and even in the room when we first walked in.
Staff was nice and place was clean. The only thing that was concerning was the smell in the elevators and even in the room when we first walked in.
10
JACQUELINE
29 de set. de 2025
·
A estadia foi de 1 noite
My stay was conformable and the breakfast was very good. My only complaint is that the parking spaces were too small and too close. I loved that the room had a full size frig.with freezer.
My stay was conformable and the breakfast was very good. My only complaint is that the parking spaces were too small and too close. I loved that the room had a full size frig.with freezer.
6
Matthew
28 de jun. de 2024
·
A estadia foi de 5 noites
Pool was disgusting!! Green with things floating on top. Ice maker in room did not work and there was none on my floor even though there was a sign saying that there was. The other rooms kitchen is literally next to the beds in adjoining room and was very loud and can hear everything being said and done.
Pool was disgusting!! Green with things floating on top. Ice maker in room did not work and there was none on my floor even though there was a sign saying that there was. The other rooms kitchen is literally next to the beds in adjoining room and was very loud and can hear everything being said and done.
4
Shamella
13 de abr. de 2025
·
A estadia foi de 1 noite
Initial room was smoky and hallway smelled horrible; nauseating. Changed room which smelled better but quality was like a motel. The pool was unavailable and not opening until May. This information would have been beneficial to know online when booking. The kids were super disappointed they couldn’t go to the pool. Front desk staff was ok but not super friendly.
Initial room was smoky and hallway smelled horrible; nauseating. Changed room which smelled better but quality was like a motel. The pool was unavailable and not opening until May. This information would have been beneficial to know online when booking. The kids were super disappointed they couldn’t go to the pool. Front desk staff was ok but not super friendly.
2
Shakhman
5 de jul. de 2024
·
A estadia foi de 10 noites
Swimming pool was dirty and did not re open for 8 days, rooms and hallways smelled weed smoke and garbage
Swimming pool was dirty and did not re open for 8 days, rooms and hallways smelled weed smoke and garbage
6
Latavia
4 de abr. de 2025
·
A estadia foi de 1 noite
The hotel was not as clean as I thought it was. The elevators are musty. The floor I was put on the first time smelled like pee.
The hotel was not as clean as I thought it was. The elevators are musty. The floor I was put on the first time smelled like pee.
6
Twahnica
22 de jan. de 2024
·
A estadia foi de 1 noite
Staff was very friendly/the lobby area very nice…seems to be a mix of old and new…this is one of those conference hotels which is fine…I believe the nicer rooms are in the main building closer to the lobby and the older rooms are the suite side/smaller building down hallway of conference rooms behind the lobby…the elevator while keycard operated was an older elevator with cheap wallpaper put up to mask the old walls but the cracked buttons and worn out brass/gold are a dead giveaway along with the not so smooth ride…I had a king suite with pullout couch…the toilet did not flush and I was unable to use room phone to call down to front so I had to use my cell, someone was sent up within 30 min to install new bulb/flush handle, that was appreciated…the tv had seen better days it had streaks going through the screen…older shower with mildew tiles/old repairs/rust on door frame, but water was hot…the kitchenette had everything you need to cook/eat with, you can tell they had not been used or replaced in a while as they were covered in dust…the coffee maker had not been cleaned in sometime either, there was old coffee residue in the top and lime scale in water fill tank and pot…the pullout couch was a cloth/pleather, hated it but it’s whatever…older furniture not super dated…the bed was comfy/sheets smelled freshly laundered…booked room for sleeps up to 4, but was upgraded (room w/pullout) to accommodate original booking, 1/2 deposit charged was fair considering…ok for a night/two
Staff was very friendly/the lobby area very nice…seems to be a mix of old and new…this is one of those conference hotels which is fine…I believe the nicer rooms are in the main building closer to the lobby and the older rooms are the suite side/smaller building down hallway of conference rooms behind the lobby…the elevator while keycard operated was an older elevator with cheap wallpaper put up to mask the old walls but the cracked buttons and worn out brass/gold are a dead giveaway along with the not so smooth ride…I had a king suite with pullout couch…the toilet did not flush and I was unable to use room phone to call down to front so I had to use my cell, someone was sent up within 30 min to install new bulb/flush handle, that was appreciated…the tv had seen better days it had streaks going through the screen…older shower with mildew tiles/old repairs/rust on door frame, but water was hot…the kitchenette had everything you need to cook/eat with, you can tell they had not been used or replaced in a while as they were covered in dust…the coffee maker had not been cleaned in sometime either, there was old coffee residue in the top and lime scale in water fill tank and pot…the pullout couch was a cloth/pleather, hated it but it’s whatever…older furniture not super dated…the bed was comfy/sheets smelled freshly laundered…booked room for sleeps up to 4, but was upgraded (room w/pullout) to accommodate original booking, 1/2 deposit charged was fair considering…ok for a night/two
8
Jeannette
13 de nov. de 2024
·
A estadia foi de 17 noites
I rented a room for 5 people. The rooms are spacious. I loved having a kitchen and being able to prepare meals. I did not like the beds because my sons are really tall and could not fit two of them in one bed. Beds seem to be full size instead of Queen size. The hotel has a laundry, I loved that but one of the dryers kept taking my coins and stopped working. Good thing after a few attempts I got refunded. My sons wanted to use the pool, me the hot tub, but those were not working. That was a downside. The cleaning staff and the staff at the breakfast restaurant are extremely kind and hardworking people. I admire the way they put effort into their work. The managers were amazing and the team at the reception area. I had a few situations with over charging my card, but the managers explained what happened and got everything straighten out. We had a situation in the room with the A/C for a few days. Thank God they gave us a new room. My youngest was getting sick because of the humidity and me too. The new room was a bit smaller than the first one but we were comfortable. We had a good time even though there were some things going on. Glad everything got fixed. Our pet had a good time as well!
I rented a room for 5 people. The rooms are spacious. I loved having a kitchen and being able to prepare meals. I did not like the beds because my sons are really tall and could not fit two of them in one bed. Beds seem to be full size instead of Queen size. The hotel has a laundry, I loved that but one of the dryers kept taking my coins and stopped working. Good thing after a few attempts I got refunded. My sons wanted to use the pool, me the hot tub, but those were not working. That was a downside. The cleaning staff and the staff at the breakfast restaurant are extremely kind and hardworking people. I admire the way they put effort into their work. The managers were amazing and the team at the reception area. I had a few situations with over charging my card, but the managers explained what happened and got everything straighten out. We had a situation in the room with the A/C for a few days. Thank God they gave us a new room. My youngest was getting sick because of the humidity and me too. The new room was a bit smaller than the first one but we were comfortable. We had a good time even though there were some things going on. Glad everything got fixed. Our pet had a good time as well!
10
Heather
29 de set. de 2025
·
A estadia foi de 2 noites
The breakfast was delicious 😀 and the room was gorgeous. Our only complaint was the ice is only on the 8th floor, and we had no ice bucket.
The breakfast was delicious 😀 and the room was gorgeous. Our only complaint was the ice is only on the 8th floor, and we had no ice bucket.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
As opiniões são mistas: várias avaliações citam odores fortes (fumaça, maconha, mofo, urina), carpetes e corredores sujos, pragas (baratas e besouros) e mofo, enquanto alguns hóspedes acharam os quartos limpos.
Avaliações dos hóspedes relacionadas
6
Diana
4 de set. de 2023
·
A estadia foi de 3 noites
Outdated rooms. Our room was 637. It smelled of smoke. You could hear the elevators all night. The towel holder fell off the wall in the bathroom constantly. It’s an old, outdated metal rod. Needs to be completely replaced. Our daughter also saw a large bug that went behind the dresser and we didn’t find again. We found bugs on the walls as well. Concerned about bringing home unwanted house guests in our luggage. Will not be staying here again.
Outdated rooms. Our room was 637. It smelled of smoke. You could hear the elevators all night. The towel holder fell off the wall in the bathroom constantly. It’s an old, outdated metal rod. Needs to be completely replaced. Our daughter also saw a large bug that went behind the dresser and we didn’t find again. We found bugs on the walls as well. Concerned about bringing home unwanted house guests in our luggage. Will not be staying here again.
2
Donna
15 de set. de 2025
·
A estadia foi de 1 noite
This property was extremely dirty. Cigarette butts everywhere, even inside! Filthy carpet in the hallways, huge stains, bleach stains, trash, cigarette butts. Just nasty. My bed had only 2 sheets as covers. I had to call front desk for a comforter and was told I had to come down and pick it up. The bathroom sink stopper would not come up to drain the sink. Over all very disgusting!
This property was extremely dirty. Cigarette butts everywhere, even inside! Filthy carpet in the hallways, huge stains, bleach stains, trash, cigarette butts. Just nasty. My bed had only 2 sheets as covers. I had to call front desk for a comforter and was told I had to come down and pick it up. The bathroom sink stopper would not come up to drain the sink. Over all very disgusting!
2
JOEL
23 de mai. de 2025
·
A estadia foi de 7 noites
Old building, old carpets, musty smell.
Old building, old carpets, musty smell.
2
Derrick
10 de nov. de 2024
·
A estadia foi de 4 noites
There was DOG POOP that remained on the hallway floor for hours, which we reported. The room smelled like urine & we called to have the bathroom cleaned, but no one came the first 2 times. After the 3rd call & complaint, we finally were able to get staff to clean the bathroom. This hotel has become VERY RUNDOWN & unappealing. I will NOT be returning.
There was DOG POOP that remained on the hallway floor for hours, which we reported. The room smelled like urine & we called to have the bathroom cleaned, but no one came the first 2 times. After the 3rd call & complaint, we finally were able to get staff to clean the bathroom. This hotel has become VERY RUNDOWN & unappealing. I will NOT be returning.
4
Cher-Andrea
12 de fev. de 2024
·
A estadia foi de 2 noites
The room I stayed in was on the 8th floor. My first complaint I have is that the room takes a while to have HOT water. You have to wait about 8 minutes to get the water (sink and tub )to run and heat up to use at an appropriate temperature. I also noticed there were quite a new Asian Beetles crawling on the walls, curtains and ceiling of the room. They can bite and resemble a ladybug but aren’t ladybugs. I killed about 5. That made my stay challenging.
The room I stayed in was on the 8th floor. My first complaint I have is that the room takes a while to have HOT water. You have to wait about 8 minutes to get the water (sink and tub )to run and heat up to use at an appropriate temperature. I also noticed there were quite a new Asian Beetles crawling on the walls, curtains and ceiling of the room. They can bite and resemble a ladybug but aren’t ladybugs. I killed about 5. That made my stay challenging.
2
Tyann
17 de ago. de 2025
·
A estadia foi de 2 noites
The hotel was full of mold and animal urine in the elevator the rooms stunk like animals. There was mold and mildew in the rooms. I took pictures I will never stay there again nor will I recommend it to anyone ever.
The hotel was full of mold and animal urine in the elevator the rooms stunk like animals. There was mold and mildew in the rooms. I took pictures I will never stay there again nor will I recommend it to anyone ever.
6
Latavia
4 de abr. de 2025
·
A estadia foi de 1 noite
The hotel was not as clean as I thought it was. The elevators are musty. The floor I was put on the first time smelled like pee.
The hotel was not as clean as I thought it was. The elevators are musty. The floor I was put on the first time smelled like pee.
2
Jieyuan
8 de jan. de 2025
·
A estadia foi de 4 noites
Avoid staying at the Extended Stay (ES) of this hotel, even though they offer larger suites! The overall condition of the facilities is extremely outdated. Both beds are twin-sized instead of full-sized, and the sofa is so dirty and worn that you wouldn’t want to touch it—it’s in worse shape than anything you’d find at a goodwill store. Shockingly, the sofas in the hallway were literally bursting with exposed stuffing! The room had a terrible smell, a mix of garbage and carpet odor, making it unbearable. Speaking of the carpet, it was disgustingly dirty—worse than what you’d see in some shopping malls—and I didn’t even want to step on it. We switched rooms three times, and every single room had something broken: a burner, a towel rack, or even a missing chair. If it weren’t for the fact that I had already paid in full and couldn’t get a refund, I would have definitely switched to another hotel. This was by far the worst lodging experience I’ve ever had, completely ruining my trip to Atlanta.
Avoid staying at the Extended Stay (ES) of this hotel, even though they offer larger suites! The overall condition of the facilities is extremely outdated. Both beds are twin-sized instead of full-sized, and the sofa is so dirty and worn that you wouldn’t want to touch it—it’s in worse shape than anything you’d find at a goodwill store. Shockingly, the sofas in the hallway were literally bursting with exposed stuffing! The room had a terrible smell, a mix of garbage and carpet odor, making it unbearable. Speaking of the carpet, it was disgustingly dirty—worse than what you’d see in some shopping malls—and I didn’t even want to step on it. We switched rooms three times, and every single room had something broken: a burner, a towel rack, or even a missing chair. If it weren’t for the fact that I had already paid in full and couldn’t get a refund, I would have definitely switched to another hotel. This was by far the worst lodging experience I’ve ever had, completely ruining my trip to Atlanta.
6
Sheneka
12 de abr. de 2025
·
A estadia foi de 1 noite
The room had a strong odor from the time I got in there. It was a mixture of smoke and mildew. There was standing water on the bathroom floor so I called the front desk and someone came to fix the leak after about 2 hours later and I was already exhausted having been working all day. The kitchen wasn't as clean as it could have been. The actual room itself was nice but definitely needs some fresh paint and updating. The fridge has spot all over, the counter top wasn't cleaned and like I said the bathroom was just in bad shape not to mention there's hole in the bathroom floor where water was draining through. A good way to allow roaches and other bugs into the room. And yet they manage to over charge you for these rooms. The girl who checked me in had the audacity to tell me they were giving me a good rate on the deposit as if I don't stay there often. My dear you're not giving me anything! I always pay my way lol. I pay the price of the booking with no discounts so whatever
The room had a strong odor from the time I got in there. It was a mixture of smoke and mildew. There was standing water on the bathroom floor so I called the front desk and someone came to fix the leak after about 2 hours later and I was already exhausted having been working all day. The kitchen wasn't as clean as it could have been. The actual room itself was nice but definitely needs some fresh paint and updating. The fridge has spot all over, the counter top wasn't cleaned and like I said the bathroom was just in bad shape not to mention there's hole in the bathroom floor where water was draining through. A good way to allow roaches and other bugs into the room. And yet they manage to over charge you for these rooms. The girl who checked me in had the audacity to tell me they were giving me a good rate on the deposit as if I don't stay there often. My dear you're not giving me anything! I always pay my way lol. I pay the price of the booking with no discounts so whatever
2
Jeron
24 de set. de 2024
·
A estadia foi de 2 noites
The property grounds is nice,seems to be in a safe area.Pictures online of the rooms must've been taken a Long time ago.We were given a room on "T" floor,code for lower level,past the pool and gym,and a maze route to the room.Stale smell in the hall was a hint.We wanted a room with a cooking kitchen given the time restraints of our trip. Kitchen Not fully equipped, beginning with the lack of a coffee pot. No wash clothes,soap,shower jell,.air condition worked,was turned down ,so the room was freezing! No bedding for the couch,phone doesnt work, TV remote broken,etc.As we discovered things,we contacted the front desk.After having to call twice,the worker snapped at us,stating," why did you not ask for everything at once'? Returned additional finds with a frown,and clear annoyance.Great breakfast and the single worker was extremely kind. Opened the drawer,saw rat droppings!!A dead roach in bathroom,The device that suppose to hold the shapoo,etc broken.I will attempt to download pictures.A very horrible experience in such a nice part of town.
The property grounds is nice,seems to be in a safe area.Pictures online of the rooms must've been taken a Long time ago.We were given a room on "T" floor,code for lower level,past the pool and gym,and a maze route to the room.Stale smell in the hall was a hint.We wanted a room with a cooking kitchen given the time restraints of our trip. Kitchen Not fully equipped, beginning with the lack of a coffee pot. No wash clothes,soap,shower jell,.air condition worked,was turned down ,so the room was freezing! No bedding for the couch,phone doesnt work, TV remote broken,etc.As we discovered things,we contacted the front desk.After having to call twice,the worker snapped at us,stating," why did you not ask for everything at once'? Returned additional finds with a frown,and clear annoyance.Great breakfast and the single worker was extremely kind. Opened the drawer,saw rat droppings!!A dead roach in bathroom,The device that suppose to hold the shapoo,etc broken.I will attempt to download pictures.A very horrible experience in such a nice part of town.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
As suítes são espaçosas e com cozinha, mas muitas são antigas, com problemas de manutenção (pouca ou nenhuma água quente, equipamentos quebrados, móveis desgastados) e paredes finas que causam barulho; algumas reservas receberam tipos de cama incorretos ou quartos que não correspondiam às fotos.
Avaliações dos hóspedes relacionadas
6
Diana
4 de set. de 2023
·
A estadia foi de 3 noites
Outdated rooms. Our room was 637. It smelled of smoke. You could hear the elevators all night. The towel holder fell off the wall in the bathroom constantly. It’s an old, outdated metal rod. Needs to be completely replaced. Our daughter also saw a large bug that went behind the dresser and we didn’t find again. We found bugs on the walls as well. Concerned about bringing home unwanted house guests in our luggage. Will not be staying here again.
Outdated rooms. Our room was 637. It smelled of smoke. You could hear the elevators all night. The towel holder fell off the wall in the bathroom constantly. It’s an old, outdated metal rod. Needs to be completely replaced. Our daughter also saw a large bug that went behind the dresser and we didn’t find again. We found bugs on the walls as well. Concerned about bringing home unwanted house guests in our luggage. Will not be staying here again.
8
Jerryca
7 de dez. de 2024
·
A estadia foi de 2 noites
I enjoyed this more than the regular Sonesta hotel. I had way more space and had no carpet, which was a plus!
I enjoyed this more than the regular Sonesta hotel. I had way more space and had no carpet, which was a plus!
8
Jhay
29 de nov. de 2025
·
A estadia foi de 2 noites
Overall was a great experience I love the fact that the kitchen came with pots pans plates and more. I extremely love the extra pillows that was phenomenal! Very spacious which is great when you are traveling with a child. Bathroom lighting could have used an upgrade it still felt really dark in there compared to the rest of the hotel room. Normally it's not an issue, however the faucets would only spit out hot water so I had to make a bath for my child and then let it cool. For me the water was phenomenal I love it when it's hot. The only concern genuine concern, is the Asian ladybug infestation because they bite they hide behind the curtains at the very top. there was some in the hallway as well.
Overall was a great experience I love the fact that the kitchen came with pots pans plates and more. I extremely love the extra pillows that was phenomenal! Very spacious which is great when you are traveling with a child. Bathroom lighting could have used an upgrade it still felt really dark in there compared to the rest of the hotel room. Normally it's not an issue, however the faucets would only spit out hot water so I had to make a bath for my child and then let it cool. For me the water was phenomenal I love it when it's hot. The only concern genuine concern, is the Asian ladybug infestation because they bite they hide behind the curtains at the very top. there was some in the hallway as well.
4
Danielle
27 de jan. de 2024
·
A estadia foi de 1 noite
The first room we went to was pretty bad. It smelled like very old damp wet dog. There was a dead spider on the sealing, black stains on the carpet, and stains on the curtains. It made us feel very uncomfortable. After ten minutes we went back down to the desk and asked to change our room. The front desk was very accomdating and gave us a new room! Great service here. The new room was better. You felt like you were walkng into a hotel room and not someones dingy old basment. The showers were awful however. Very low flow and most of the time we were lucky to get warmer water. The amenities in the hotel were bad as well. No coffee station, no shower caps or toothbrushes. Just a bar of soap to wash your hands and no little bottles of shampoo or body wash. There are industridial dispensaries in theshower felt like a downgrade of the dollar store. The "sound proof" room was laughable becase we could hear our neighbors phone ringing and ever word he said on the phone. We could even hear the replies of the person he was on the phone with because im guessing it was speaker. There is a door in the bedrrom that went straight to the other peoles room with a twist lock which im sure is standard but makes you feel very unsettled. The furniture was old, thin board like leather couch that looked like it was there since the 90s as well as the carpet. The pictures are the best thing about the hotel. The complementary breakfast buffet was nice. But honestly I would never stay there again.
The first room we went to was pretty bad. It smelled like very old damp wet dog. There was a dead spider on the sealing, black stains on the carpet, and stains on the curtains. It made us feel very uncomfortable. After ten minutes we went back down to the desk and asked to change our room. The front desk was very accomdating and gave us a new room! Great service here. The new room was better. You felt like you were walkng into a hotel room and not someones dingy old basment. The showers were awful however. Very low flow and most of the time we were lucky to get warmer water. The amenities in the hotel were bad as well. No coffee station, no shower caps or toothbrushes. Just a bar of soap to wash your hands and no little bottles of shampoo or body wash. There are industridial dispensaries in theshower felt like a downgrade of the dollar store. The "sound proof" room was laughable becase we could hear our neighbors phone ringing and ever word he said on the phone. We could even hear the replies of the person he was on the phone with because im guessing it was speaker. There is a door in the bedrrom that went straight to the other peoles room with a twist lock which im sure is standard but makes you feel very unsettled. The furniture was old, thin board like leather couch that looked like it was there since the 90s as well as the carpet. The pictures are the best thing about the hotel. The complementary breakfast buffet was nice. But honestly I would never stay there again.
8
Deborah
20 de ago. de 2025
·
A estadia foi de 2 noites
Check in was easy and staff pleasant. Room was spacious and comfortable. Older dated room but clean. Breakfast was great lots of options and wonderful polite staff.
Check in was easy and staff pleasant. Room was spacious and comfortable. Older dated room but clean. Breakfast was great lots of options and wonderful polite staff.
6
Twahnica
22 de jan. de 2024
·
A estadia foi de 1 noite
Staff was very friendly/the lobby area very nice…seems to be a mix of old and new…this is one of those conference hotels which is fine…I believe the nicer rooms are in the main building closer to the lobby and the older rooms are the suite side/smaller building down hallway of conference rooms behind the lobby…the elevator while keycard operated was an older elevator with cheap wallpaper put up to mask the old walls but the cracked buttons and worn out brass/gold are a dead giveaway along with the not so smooth ride…I had a king suite with pullout couch…the toilet did not flush and I was unable to use room phone to call down to front so I had to use my cell, someone was sent up within 30 min to install new bulb/flush handle, that was appreciated…the tv had seen better days it had streaks going through the screen…older shower with mildew tiles/old repairs/rust on door frame, but water was hot…the kitchenette had everything you need to cook/eat with, you can tell they had not been used or replaced in a while as they were covered in dust…the coffee maker had not been cleaned in sometime either, there was old coffee residue in the top and lime scale in water fill tank and pot…the pullout couch was a cloth/pleather, hated it but it’s whatever…older furniture not super dated…the bed was comfy/sheets smelled freshly laundered…booked room for sleeps up to 4, but was upgraded (room w/pullout) to accommodate original booking, 1/2 deposit charged was fair considering…ok for a night/two
Staff was very friendly/the lobby area very nice…seems to be a mix of old and new…this is one of those conference hotels which is fine…I believe the nicer rooms are in the main building closer to the lobby and the older rooms are the suite side/smaller building down hallway of conference rooms behind the lobby…the elevator while keycard operated was an older elevator with cheap wallpaper put up to mask the old walls but the cracked buttons and worn out brass/gold are a dead giveaway along with the not so smooth ride…I had a king suite with pullout couch…the toilet did not flush and I was unable to use room phone to call down to front so I had to use my cell, someone was sent up within 30 min to install new bulb/flush handle, that was appreciated…the tv had seen better days it had streaks going through the screen…older shower with mildew tiles/old repairs/rust on door frame, but water was hot…the kitchenette had everything you need to cook/eat with, you can tell they had not been used or replaced in a while as they were covered in dust…the coffee maker had not been cleaned in sometime either, there was old coffee residue in the top and lime scale in water fill tank and pot…the pullout couch was a cloth/pleather, hated it but it’s whatever…older furniture not super dated…the bed was comfy/sheets smelled freshly laundered…booked room for sleeps up to 4, but was upgraded (room w/pullout) to accommodate original booking, 1/2 deposit charged was fair considering…ok for a night/two
8
Jeannette
13 de nov. de 2024
·
A estadia foi de 17 noites
I rented a room for 5 people. The rooms are spacious. I loved having a kitchen and being able to prepare meals. I did not like the beds because my sons are really tall and could not fit two of them in one bed. Beds seem to be full size instead of Queen size. The hotel has a laundry, I loved that but one of the dryers kept taking my coins and stopped working. Good thing after a few attempts I got refunded. My sons wanted to use the pool, me the hot tub, but those were not working. That was a downside. The cleaning staff and the staff at the breakfast restaurant are extremely kind and hardworking people. I admire the way they put effort into their work. The managers were amazing and the team at the reception area. I had a few situations with over charging my card, but the managers explained what happened and got everything straighten out. We had a situation in the room with the A/C for a few days. Thank God they gave us a new room. My youngest was getting sick because of the humidity and me too. The new room was a bit smaller than the first one but we were comfortable. We had a good time even though there were some things going on. Glad everything got fixed. Our pet had a good time as well!
I rented a room for 5 people. The rooms are spacious. I loved having a kitchen and being able to prepare meals. I did not like the beds because my sons are really tall and could not fit two of them in one bed. Beds seem to be full size instead of Queen size. The hotel has a laundry, I loved that but one of the dryers kept taking my coins and stopped working. Good thing after a few attempts I got refunded. My sons wanted to use the pool, me the hot tub, but those were not working. That was a downside. The cleaning staff and the staff at the breakfast restaurant are extremely kind and hardworking people. I admire the way they put effort into their work. The managers were amazing and the team at the reception area. I had a few situations with over charging my card, but the managers explained what happened and got everything straighten out. We had a situation in the room with the A/C for a few days. Thank God they gave us a new room. My youngest was getting sick because of the humidity and me too. The new room was a bit smaller than the first one but we were comfortable. We had a good time even though there were some things going on. Glad everything got fixed. Our pet had a good time as well!
10
Tasheema
24 de ago. de 2025
·
A estadia foi de 2 noites
Every time I stay at this property, I book the one bedroom suite. It's spacious and it reminds me of a small apartment. The suite was cleaned and the bed was so comfortable. The staff is was awesome! If we had any issues or needed anything, they responded quick. The hotel sits near many shopping stores and restaurants. I feel like this is my little getaway from home. I would recommend this hotel to others and I would most definitely stay again.
Every time I stay at this property, I book the one bedroom suite. It's spacious and it reminds me of a small apartment. The suite was cleaned and the bed was so comfortable. The staff is was awesome! If we had any issues or needed anything, they responded quick. The hotel sits near many shopping stores and restaurants. I feel like this is my little getaway from home. I would recommend this hotel to others and I would most definitely stay again.
4
Nathalie
19 de mai. de 2025
·
A estadia foi de 1 noite
I booked for king bed but they give twins bed so wasn't comfortable for 2 people.
I booked for king bed but they give twins bed so wasn't comfortable for 2 people.
6
Justin
14 de jul. de 2024
·
A estadia foi de 8 noites
The room photo was not what we booked. It showed a room with a separate bedroom. This was not the room we were given. The hotel is older and in need of repair. For some reason the carpet in our hall was always wet. They placed a fan in the hall in attempt to dry it, but it always seemed wet. Hard to describe but there was some definite sketchiness.
The room photo was not what we booked. It showed a room with a separate bedroom. This was not the room we were given. The hotel is older and in need of repair. For some reason the carpet in our hall was always wet. They placed a fan in the hall in attempt to dry it, but it always seemed wet. Hard to describe but there was some definite sketchiness.
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Serviço
A equipe é frequentemente descrita como simpática e prestativa, mas o serviço pode ser lento ou inconsistente, com longas filas no check-in, limpeza em horários irregulares, pouca capacidade de resposta fora do horário de expediente e problemas ocasionais com faturas ou depósitos.
Avaliações dos hóspedes relacionadas
4
Esmeralda
7 de jul. de 2024
·
A estadia foi de 6 noites
The older lady checked everyone in, probably just needs the day off. I started the counter twice for over 10 minutes with no acknowledgment
The older lady checked everyone in, probably just needs the day off. I started the counter twice for over 10 minutes with no acknowledgment
2
Shannon
26 de abr. de 2024
·
A estadia foi de 4 noites
Literally would never ever stay at this hotel again. The only reason it’s getting a 2-star is because of the front desk person and how bad they felt. I was checking in which took 1 hour because they only had 1 person working and there was a huge line. I go up to my room and it is TRASHED. Blankets bundled up in a big ball on the bed, trash on the floor, lamp on the couch, slits in the couches, and trash on the carpet in living space. I booked the suite because I was going to be here for a while for business. I took pictures, went downstairs and the front desk lady felt horrible. She called housekeeping and they said “we didn’t know” and then took another 45 minutes to get a room. Then, I got a room and it was downgraded from what I had. I didn’t feel like fighting it again. I went to tell the front desk lady in the morning and she said let’s move you. I said it’s fine I don’t want to put you through a hassle but after 3 hours of a dog barking and people pulling on my door handles and making me feel unsafe she moved me to the other side of the hotel. After that move, my last 3 days were safe and comfortable. What a huge difference in rooms and accommodations. Please be aware if you are booking Sonesta suites or Sonesta whatever the other one is because you WILL notice a huge difference.
Literally would never ever stay at this hotel again. The only reason it’s getting a 2-star is because of the front desk person and how bad they felt. I was checking in which took 1 hour because they only had 1 person working and there was a huge line. I go up to my room and it is TRASHED. Blankets bundled up in a big ball on the bed, trash on the floor, lamp on the couch, slits in the couches, and trash on the carpet in living space. I booked the suite because I was going to be here for a while for business. I took pictures, went downstairs and the front desk lady felt horrible. She called housekeeping and they said “we didn’t know” and then took another 45 minutes to get a room. Then, I got a room and it was downgraded from what I had. I didn’t feel like fighting it again. I went to tell the front desk lady in the morning and she said let’s move you. I said it’s fine I don’t want to put you through a hassle but after 3 hours of a dog barking and people pulling on my door handles and making me feel unsafe she moved me to the other side of the hotel. After that move, my last 3 days were safe and comfortable. What a huge difference in rooms and accommodations. Please be aware if you are booking Sonesta suites or Sonesta whatever the other one is because you WILL notice a huge difference.
4
toshia
26 de nov. de 2024
·
A estadia foi de 15 noites
Extra charges when checking out. Predatory billing.
Extra charges when checking out. Predatory billing.
2
Toan
14 de nov. de 2023
·
The worst customer Service. loud music and people talking, laughing from the next door woke me up at 12am. I called front desk and waited for 30mins without anyone take care of the problem. I went down to the lobby asking for help from front desk and the guy told me they can’t do nothing since he’s the only one working in the hotel and he cant leave the front desk (he tried to call the room with no answer). He told me to wait for another 30 minutes till security guy come to work. I went back to my room and try to get back to sleep but it was too loud so I took the 2nd trip to front desk at 1:30am and the front desk guy still can’t do anything to help solve the problem. I went back to my room hoping they will go to sleep soon but the music keep going for another hour. I went down to the front desk for the 3rd times at 2:30am and the front desk guy told me there’s nothing he can do. I’m back to my room and writing this review while the loud music still going next door. This is the worst experience and I think i’ll post all the videos on social media to help people stay away from this.
The worst customer Service. loud music and people talking, laughing from the next door woke me up at 12am. I called front desk and waited for 30mins without anyone take care of the problem. I went down to the lobby asking for help from front desk and the guy told me they can’t do nothing since he’s the only one working in the hotel and he cant leave the front desk (he tried to call the room with no answer). He told me to wait for another 30 minutes till security guy come to work. I went back to my room and try to get back to sleep but it was too loud so I took the 2nd trip to front desk at 1:30am and the front desk guy still can’t do anything to help solve the problem. I went back to my room hoping they will go to sleep soon but the music keep going for another hour. I went down to the front desk for the 3rd times at 2:30am and the front desk guy told me there’s nothing he can do. I’m back to my room and writing this review while the loud music still going next door. This is the worst experience and I think i’ll post all the videos on social media to help people stay away from this.
10
Andy
1 de nov. de 2024
·
A estadia foi de 14 noites
I would give them 10 Stars if I could the staff is so helpful Miss Daisy gia Ms Barbara Nelly they're all so good I've been here over a month and I love it
I would give them 10 Stars if I could the staff is so helpful Miss Daisy gia Ms Barbara Nelly they're all so good I've been here over a month and I love it
6
Kalia
11 de nov. de 2024
·
A estadia foi de 2 noites
Experience was good but have not received any response about my $100 refundable deposit. Reached out via calling and messaging but no response.
Experience was good but have not received any response about my $100 refundable deposit. Reached out via calling and messaging but no response.
10
Sandra
21 de jun. de 2025
·
A estadia foi de 2 noites
The staff was amazing. There was a specific young lady Hispanic, who was very very sweet. She was a Hello Kity fan, but I don’t remember her name. I hope she see this writing. The breakfast bar was really good. Most of the staff was very friendly and professional.
The staff was amazing. There was a specific young lady Hispanic, who was very very sweet. She was a Hello Kity fan, but I don’t remember her name. I hope she see this writing. The breakfast bar was really good. Most of the staff was very friendly and professional.
4
Patricia
20 de mai. de 2024
·
A estadia foi de 1 noite
Was not happy with the overall experience of the stay. The hotel itself is nice and could have potential but service and staff need help. Booked my stay online and paid ahead of time but once arrival, room was not available. Was asked to come back 1 hour later. Came back 1 hour later, room was still not available. Had no choice to get dressed in lobby bathroom for event. After event I called in to see if room was ready, and was but once arrived at hotel, the staff decided to change one of my rooms even though I paid ahead of time and was never asked to receive a discount for downgrading to a smaller bed. You could tell the rooms were rushed to be clean and room did not have enough towels or sheets.
Was not happy with the overall experience of the stay. The hotel itself is nice and could have potential but service and staff need help. Booked my stay online and paid ahead of time but once arrival, room was not available. Was asked to come back 1 hour later. Came back 1 hour later, room was still not available. Had no choice to get dressed in lobby bathroom for event. After event I called in to see if room was ready, and was but once arrived at hotel, the staff decided to change one of my rooms even though I paid ahead of time and was never asked to receive a discount for downgrading to a smaller bed. You could tell the rooms were rushed to be clean and room did not have enough towels or sheets.
10
Tasheema
24 de ago. de 2025
·
A estadia foi de 2 noites
Every time I stay at this property, I book the one bedroom suite. It's spacious and it reminds me of a small apartment. The suite was cleaned and the bed was so comfortable. The staff is was awesome! If we had any issues or needed anything, they responded quick. The hotel sits near many shopping stores and restaurants. I feel like this is my little getaway from home. I would recommend this hotel to others and I would most definitely stay again.
Every time I stay at this property, I book the one bedroom suite. It's spacious and it reminds me of a small apartment. The suite was cleaned and the bed was so comfortable. The staff is was awesome! If we had any issues or needed anything, they responded quick. The hotel sits near many shopping stores and restaurants. I feel like this is my little getaway from home. I would recommend this hotel to others and I would most definitely stay again.
10
Taeho
30 de mar. de 2025
·
A estadia foi de 1 noite
Hi..I am from Austin and my mom is from New York and we met in Atlanta..We don't speak English well and it was our first time in Atlanta so we needed some help but with the help of the hotel staff we were able to solve everything..nelly and Gia and satonal..unforgettable names..Thank you again
Hi..I am from Austin and my mom is from New York and we met in Atlanta..We don't speak English well and it was our first time in Atlanta so we needed some help but with the help of the hotel staff we were able to solve everything..nelly and Gia and satonal..unforgettable names..Thank you again
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Localização
Conveniente para as rodovias, restaurantes e lojas; alguns hóspedes acharam a caminhada menos prática ou a área menos atraente.
Avaliações dos hóspedes relacionadas
8
Camesia
5 de ago. de 2024
·
A estadia foi de 3 noites
Sonesta Suites ES is a very beautiful Hotel. The staff are very welcoming and friendly. It is located convenient to a Diner and Gas Station. The room was very clean. The only 2 qualms I had were:(1) The shower water was only lukewarm and (2) Housekeeping comes every 4th day. I had to keep inquiring about fresh towels and washcloths. Other than that everything was great! I would definitely stay again!
Sonesta Suites ES is a very beautiful Hotel. The staff are very welcoming and friendly. It is located convenient to a Diner and Gas Station. The room was very clean. The only 2 qualms I had were:(1) The shower water was only lukewarm and (2) Housekeeping comes every 4th day. I had to keep inquiring about fresh towels and washcloths. Other than that everything was great! I would definitely stay again!
10
Amir
30 de dez. de 2024
·
A estadia foi de 3 noites
It wasn't that far from the Airport
It wasn't that far from the Airport
8
Jerrell
7 de jan. de 2024
·
A estadia foi de 1 noite
Just an all around great location
Just an all around great location
10
Steven
2 de mai. de 2025
·
A estadia foi de 2 noites
The location is superb. The upkeep of the property is great. The staff was attentive and the premises were clean.
The location is superb. The upkeep of the property is great. The staff was attentive and the premises were clean.
6
Tatiana
7 de jan. de 2024
·
A estadia foi de 5 noites
The Hotel was ok. The room was fine. We had a suite and there was only 2 plates 2 cups 2 of everything. The room was clean. It had coffee but no coffee maker. The breakfast was nothing out of this world. My issue was they were not wiping down tables after each use. So it wasnt super clean. The area that it is at is not in the best of areas. It was close to where we were going which was Stone Mountain. It was not bad but I wont stay there again.
The Hotel was ok. The room was fine. We had a suite and there was only 2 plates 2 cups 2 of everything. The room was clean. It had coffee but no coffee maker. The breakfast was nothing out of this world. My issue was they were not wiping down tables after each use. So it wasnt super clean. The area that it is at is not in the best of areas. It was close to where we were going which was Stone Mountain. It was not bad but I wont stay there again.
10
Mildred
27 de out. de 2024
·
A estadia foi de 2 noites
This was my second time at this facility. I enjoyed the close proximity to the interstate and friendly staff. The location is great as it is walkable to shopping and restaurants. Will book again.
This was my second time at this facility. I enjoyed the close proximity to the interstate and friendly staff. The location is great as it is walkable to shopping and restaurants. Will book again.
8
Kim
8 de jul. de 2024
·
A estadia foi de 4 noites
Overall it's a good property. Close by to a lot of Asian restaurants. The interior was ok, the carpet and bathroom was sorta dirty but the furniture, bed, sheets, and towels were clean. We made use of the kitchen which provided basic things (good enough if you're making ramen and eggs). I will say the beds were the most comfortable thing. Everyone in my family can agree to that!
Overall it's a good property. Close by to a lot of Asian restaurants. The interior was ok, the carpet and bathroom was sorta dirty but the furniture, bed, sheets, and towels were clean. We made use of the kitchen which provided basic things (good enough if you're making ramen and eggs). I will say the beds were the most comfortable thing. Everyone in my family can agree to that!
8
Rochelle Snagg
1 de mai. de 2024
·
A estadia foi de 4 noites
Close to everything food places and highway.
Close to everything food places and highway.
10
Tasheema
24 de ago. de 2025
·
A estadia foi de 2 noites
Every time I stay at this property, I book the one bedroom suite. It's spacious and it reminds me of a small apartment. The suite was cleaned and the bed was so comfortable. The staff is was awesome! If we had any issues or needed anything, they responded quick. The hotel sits near many shopping stores and restaurants. I feel like this is my little getaway from home. I would recommend this hotel to others and I would most definitely stay again.
Every time I stay at this property, I book the one bedroom suite. It's spacious and it reminds me of a small apartment. The suite was cleaned and the bed was so comfortable. The staff is was awesome! If we had any issues or needed anything, they responded quick. The hotel sits near many shopping stores and restaurants. I feel like this is my little getaway from home. I would recommend this hotel to others and I would most definitely stay again.
10
Nelson
22 de jun. de 2024
·
A estadia foi de 9 noites
Not easy to walking distance to shops but we understand for the location
Not easy to walking distance to shops but we understand for the location
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Restaurante
O café da manhã é repetidamente elogiado como bom e saboroso, embora a variedade e as opções para viagem possam ser limitadas; o restaurante no local serve comida saborosa, mas tem tido horários de funcionamento inconsistentes.
Avaliações dos hóspedes relacionadas
10
TIFFANY
2 de set. de 2025
·
A estadia foi de 2 noites
Breakfast
Breakfast
10
JACQUELINE
29 de set. de 2025
·
A estadia foi de 1 noite
My stay was conformable and the breakfast was very good. My only complaint is that the parking spaces were too small and too close. I loved that the room had a full size frig.with freezer.
My stay was conformable and the breakfast was very good. My only complaint is that the parking spaces were too small and too close. I loved that the room had a full size frig.with freezer.
8
Shaun
12 de out. de 2024
·
A estadia foi de 1 noite
Nice hotel great breakfast
Nice hotel great breakfast
6
Terrea
15 de jun. de 2024
·
A estadia foi de 2 noites
This hotel was conveniently located near the venue we were going to. They were under staffed and never answered the phone when I called but the staff was nice. The starbucks is limited and the room are very out dated. The breakfast could be better as well. I did see that they were about to receive some much needed renovations so that will help.
This hotel was conveniently located near the venue we were going to. They were under staffed and never answered the phone when I called but the staff was nice. The starbucks is limited and the room are very out dated. The breakfast could be better as well. I did see that they were about to receive some much needed renovations so that will help.
4
Diana
12 de out. de 2025
·
A estadia foi de 2 noites
Has good breakfast included with clean dinning area. That was the only positive thing. Not friendly staff for check in. Had a Terrace room it was the most filthy room I have had in a hotel with cobwebs and dead spiders on the walls, tried asking for alternative room was told they were fully booked. Had dead bugs on the floor with flying bugs arround the sink. You could tell this room had not seen a good deep cleaning. The hallway carpets in the terrace are filthy and you can smell cigarettes even though there is no smoking sign on the facility.
Has good breakfast included with clean dinning area. That was the only positive thing. Not friendly staff for check in. Had a Terrace room it was the most filthy room I have had in a hotel with cobwebs and dead spiders on the walls, tried asking for alternative room was told they were fully booked. Had dead bugs on the floor with flying bugs arround the sink. You could tell this room had not seen a good deep cleaning. The hallway carpets in the terrace are filthy and you can smell cigarettes even though there is no smoking sign on the facility.
10
Sandra
21 de jun. de 2025
·
A estadia foi de 2 noites
The staff was amazing. There was a specific young lady Hispanic, who was very very sweet. She was a Hello Kity fan, but I don’t remember her name. I hope she see this writing. The breakfast bar was really good. Most of the staff was very friendly and professional.
The staff was amazing. There was a specific young lady Hispanic, who was very very sweet. She was a Hello Kity fan, but I don’t remember her name. I hope she see this writing. The breakfast bar was really good. Most of the staff was very friendly and professional.
4
Catherine
24 de ago. de 2025
·
A estadia foi de 2 noites
My family and I have been staying at this hotel for 10+ years and normally have a great stay. This visit was not so good. Our daughter wanted to celebrate her 8th birthday weekend at Sonesta and swim. This hotel is located very close to her grandparents and we always eat at The Art Bar. We had a 1 bedroom suite and from the moment we walked in, the room was drafty and had stains on the carpet. The couch was dirty and had multiple stains on the mattress and cigarette marks. The curtains were tattered and dirty. The dressers also had cigarette marks. When we went to dinner Saturday night, The Art Bar was suppose to be open at 5:00 pm. We waited patiently for 15 minutes for them to open the doors, but no one came. We even tried to call the restaurant, but no one answered. My husband had to go to the front desk to get assistance. We were finally able to get in after 30 minutes. The wait was worth it in the end because of the staff. They quickly took our order and the food was delicious! Also, our neighbors decided to have a weed party the whole weekend and our room smelled pretty bad. We have always loved staying at this hotel for their amenities, but we expected better.
My family and I have been staying at this hotel for 10+ years and normally have a great stay. This visit was not so good. Our daughter wanted to celebrate her 8th birthday weekend at Sonesta and swim. This hotel is located very close to her grandparents and we always eat at The Art Bar. We had a 1 bedroom suite and from the moment we walked in, the room was drafty and had stains on the carpet. The couch was dirty and had multiple stains on the mattress and cigarette marks. The curtains were tattered and dirty. The dressers also had cigarette marks. When we went to dinner Saturday night, The Art Bar was suppose to be open at 5:00 pm. We waited patiently for 15 minutes for them to open the doors, but no one came. We even tried to call the restaurant, but no one answered. My husband had to go to the front desk to get assistance. We were finally able to get in after 30 minutes. The wait was worth it in the end because of the staff. They quickly took our order and the food was delicious! Also, our neighbors decided to have a weed party the whole weekend and our room smelled pretty bad. We have always loved staying at this hotel for their amenities, but we expected better.
10
Heather
29 de set. de 2025
·
A estadia foi de 2 noites
The breakfast was delicious 😀 and the room was gorgeous. Our only complaint was the ice is only on the 8th floor, and we had no ice bucket.
The breakfast was delicious 😀 and the room was gorgeous. Our only complaint was the ice is only on the 8th floor, and we had no ice bucket.
10
Martin J.
3 de jul. de 2025
·
A estadia foi de 2 noites
I like the small kitchen set. Loved my location on t level, nice exercise room. The customer service at this location is Excellent!!!!!! The complimentary breakfast is Superb!!!!! I look forward to staying there sometime again.
I like the small kitchen set. Loved my location on t level, nice exercise room. The customer service at this location is Excellent!!!!!! The complimentary breakfast is Superb!!!!! I look forward to staying there sometime again.
10
Angelica
28 de jul. de 2023
·
A estadia foi de 3 noites
My family and I had a great time at this hotel! The pool is nice and the breakfast was good. We would definitely recommend!
My family and I had a great time at this hotel! The pool is nice and the breakfast was good. We would definitely recommend!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
8
Terence
3 de ago. de 2026
·
A estadia foi de 1 noite
It was good and spacious
It was good and spacious
6
Phyllis
19 de jul. de 2026
·
A estadia foi de 3 noites
I’m not a dog person it Smell like an cat outside my door that rug was nasty as stinky like a dog
I’m not a dog person it Smell like an cat outside my door that rug was nasty as stinky like a dog
6
Alexis
15 de jul. de 2026
·
A estadia foi de 2 noites
I would stay again but a different room. All rooms ending in the 41 that are at the end the hot water does not work properly . It takes awhile for it to warm up. Have to turn water on from sink to get the shower warm . The breakfast was good and staff friendly . Was locked out of my room for a little bit because the batteries died on the door reader . I would stay again however i would not stay at the corner room again
I would stay again but a different room. All rooms ending in the 41 that are at the end the hot water does not work properly . It takes awhile for it to warm up. Have to turn water on from sink to get the shower warm . The breakfast was good and staff friendly . Was locked out of my room for a little bit because the batteries died on the door reader . I would stay again however i would not stay at the corner room again
6
Steven
8 de jul. de 2026
·
A estadia foi de 3 noites
I haven't received my $100 deposit back yet
I haven't received my $100 deposit back yet
8
Jose
16 de jun. de 2026
·
A estadia foi de 4 noites
The hotel is very nice and has an excellent location; it is a shame it was undergoing renovations. I think guests should be accommodated in the area not currently being renovated. The pool needs maintenance, and the gym is missing equipment and requires maintenance.
The hotel is very nice and has an excellent location; it is a shame it was undergoing renovations. I think guests should be accommodated in the area not currently being renovated. The pool needs maintenance, and the gym is missing equipment and requires maintenance.
Políticas da propriedade
Check-in
Check-out
De 16:00 a 23:59
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-15: 96.78001618310547USD
- 2026-09-16: 96.78001618310547USD
- 2026-09-17: 96.06761349102784USD
- 2026-09-18: 96.76923380548097USD
- 2026-09-19: 95.67902540338135USD
- 2026-09-20: 96.06007022766114USD
- 2026-09-21: 84.91701547015381USD
- 2026-09-22: 94.8182395913086USD
- 2026-09-24: 96.05455141070557USD
- 2026-09-25: 107.93265625427246USD
- 2026-09-26: 84.91701547015381USD
- 2026-09-27: 97.94888753118897USD
- 2026-09-28: 94.24999508758545USD
- 2026-09-29: 96.72924658789063USD
- 2026-09-30: 89.07459465887452USD
- 2026-10-02: 97.19525654785157USD
- 2026-10-03: 97.08810171911621USD
- 2026-10-04: 88.86544293878174USD
- 2026-10-05: 97.12916277349854USD
- 2026-10-06: 95.18604629644776USD
- 2026-10-07: 97.12916277349854USD
- 2026-10-08: 97.64419954437257USD
- 2026-10-09: 84.420304340271USD
- 2026-10-10: 104.44710525463867USD
- 2026-10-11: 97.34748611602784USD
- 2026-10-15: 105.4787895515747USD
- 2026-10-16: 160.62751760998535USD
- 2026-10-17: 179.82124122229004USD
- 2026-10-18: 84.32619398797608USD
- 2026-10-22: 92.53118727288819USD
- 2026-10-23: 97.22572886730957USD
- 2026-10-24: 96.33512207940674USD
- 2026-10-25: 84.420304340271USD
- 2026-10-29: 94.13276203649903USD
- 2026-11-01: 84.92368734136963USD
- 2026-11-04: 94.96252100683594USD
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 21 anos.
Terá de pagar a seguinte caução totalmente reembolsável.
Deposit: USD 100 per accommodation, per night
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia e um cartão de crédito para a eventualidade de despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito; não se aceita numerário
- Este alojamento reserva-se o direito de efetuar uma pré-autorização do cartão de crédito do cliente antes da chegada.
- O alojamento dispõe dos seguintes elementos de segurança: detetor de monóxido de carbono, extintor e detetor de fumo.
- Este alojamento é limpo por profissionais
- A piscina sazonal estará aberta de 01 de maio a 01 de outubro.
- O alojamento aceita animais de estimação apenas em quartos específicos e aplica outras restrições aos mesmos (haverá lugar a custos adicionais, devidamente discriminados na secção "Taxas"). Os clientes deverão contactar diretamente o alojamento no sentido de organizar a estadia dos seus animais de estimação, utilizando para tal as informações de contacto que constam na sua confirmação de reserva.
- Recomenda-se a utilização de automóvel para aceder ao alojamento.
- O alojamento é limpo por profissionais.
- Estadia de animais de estimação: 75 USD por animal, por semana
- Os animais de serviço estão isentos de taxas
- Check-in antecipado disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
- Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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24-Hour Front Desk
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Wi-fi gratuito