Peppers Hunter Valley - formerly Grand Mercure

Very good place, newly renovated and clean

.

Nice and clean and easy access

Very comfortable stay , nice and quiet

The cooking facilites were poor. Also have stayed places where they provide a coffee machine, this wasn't the case. Knives for cooking were terrible, couldn't cut bread and sharperners on the knives obviously were not working. The breakfast options at Mezze were sub standard. You'd think a place like Peppers would have food service or even a buffet option but having to collect breakfast meals ftom the pass is well below the service I would have expected. Also had dinner at Mezze for Christmas Eve, the food was excellent. The service staff were inexperienced and the lack of accomodating some changes on the menu was ridiculous, considering that by 8pm we were the only people left. I also believe that regatdless if you are busy or not on that night that a meal includes coffee. The machine was turned off early and we were not able to get a coffee at the completion of our meal at about 9.30. Really poor form.