2-Rent Group Hostel Rooms&Apartments GKP2

Fue una buena estancia en atención

Clean room

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Literie dans un état lamentable, assemblage de feux fines couches de mousse complètement applities. Un des lots de la chambre 107 craquait à chaque mouvement, très difficile de dormir pour tous, sans compter les groupes de jeunes hommes venus faire la fête qui rentrent à toutes heures et dans tous leurs états. Les salles de bains communes sont à l'étage, dans un état général de délabrement avancé. Aucun service, aucune personne pour réclamer un changement de matelas. Le seul point positif est l'emplacement proche de Marienplatz.

I am writing this to warn other travelers about the hygiene standards here. I ended up with over 30 bedbug bites during my one-week stay. Although the hotel relocated me and provided a 30% refund initially, the situation didn't improve as I kept finding new bites. When I contacted them again to discuss a full refund for the distress caused, they stopped responding entirely. The lack of professional communication was disappointing. Beyond the bedbugs, the general maintenance is poor. Hair in the shower facilities remained uncleaned for the entire week, which makes me doubt their cleaning protocols. Even if this place fits your budget, the lack of hygiene and the anxiety of sleeping in a bug-infested room are not worth it.