Super 8 by Wyndham Lebanon

Very comfortable beds. Lots of great dining options within walking distance. Pool was a perfect way to relax. Staff was very nice.

Friendly staff. Clean rooms. Convenient parking. Good price!

Our room door bolt didn’t work, there was only one chair in the room (2 guests) general lack of fresh air in the hallways, maybe the air system was down. No elevator if your room is on the second floor, you have to haul your luggage up two flights of stairs. Most of the property is in a general state of disrepair. Free parking was appreciated and staff nice but unable to help with the broken bolt.

This is an older hotel, but very clean. The front desk staff was friendly and efficient. We were placed in a first floor room near an exit, so we could take our dog outside easily. There are plenty of restaurants within walking distance. Great, inexpensive, dog-friendly hotel for an overnight stay while traveling.

Somewhat older hotel but taken care of. Easy location and parking. Good breakfast. Excellent staff. No elevator.

Pool was green and it wasn't very accessible for handicapped.

The pool was green and it wasn't very accessible for handicapped.

It was pet friendly, the room was clean, the staff was friendly. The ironing board was awful, falling apart. I had to fix it to use it, but it leaned. I didn't dare to put the hot uron on it. Also, I didn't appreciate whoever used their key to open our door to see if the room was occupied. They should have knocked.

Carpeted part of room floor left soles of my feet black. When I got home I wiped down the soles of my house shoes, same thing - black on cleaning cloth. Safety latch on door wouldnot budge. Toilet seat attachment point was broken on one side. Front desk staff was competent, morning person was way overworked covering multiple jobs. Night person was helpful with identifying a channel number. Parking was great.

It's old but clean. Needs an update. Pool was actually really clean and nice. Staff was great! It is within a half hour of floating down the river.

I booked this Super 8 through Hotels.com and was shocked by the condition of the room when I arrived. The bathroom was filthy — no shower curtain, dust and hair in the corners, and debris and staining around the toilet. I never even entered the bedroom after seeing how dirty it was. I immediately went to the front desk, and the clerk agreed the room was unacceptable but said there were no other rooms available. It was late at night, and as a single older traveler, I was forced to search for another hotel at a much higher cost, on top of what I had already paid through Hotels.com. The next day, the manager refused to answer or return Hotels.com’s calls regarding my refund. Thankfully, the front desk clerk, Amanda, was the only helpful person — she contacted regional management and was able to get two of my three nights refunded. However, since I did not stay even one night, I am now forced to dispute the remaining charge through my credit card company. This experience was disappointing from start to finish. The cleanliness was unacceptable, management unresponsive, and I expected far better from a Wyndham-branded property and from Hotels.com’s partner network.

Bed bugs and still no refund.

This was awful. I can’t believe it has the Wyndham name associated with it. There was stuff splattered on the bedroom ceiling & also wall of shower above tile. It came off with wiping, so no excuse for it to be there. Floors were cringe worthy. The rug had stains & the bathroom corners were filled with dirt. We asked that the shampoo & body wash be refilled in our room & that didn’t happen. Coffee in room was not replaced after the 1st day. One of the worst hotels I’ve stayed in & I’ve stayed in hundreds. Yuck!

Checked into our room, pulled back the blankets on the bed and the sheet had a big stain on it. Immediately grossed out I thought it would be a good idea to check the rest of the bed. Pulled up the corner of the box spring and immediately saw bed bugs crawling around the seams. Went to front desk and she admitted the management was new and the "bug guy" had just been there within the last week. Highly discourage this property.

Hotel was decent. Room was normal. Only issue was roaches - yep - there were many. First time we've ever had that in any hotel. Our room was in the "old" building and by an outside door. Basically, had it none been for that, I would have given it a much better rating - I just don't do bugs.

Room was spotless. Window was wide open though when we went in but we got it shut no big deal. Breakfast was great too. Staff was friendly as well as other guests.

Room was clean and staff was very polite and helpful

Don't stay here unless you like bed bugs and like walking across the street to use another hotels pool. Even though you wake up with 8 bites on your body and find a bed bug they will only offer for you to put your clothes in their dryers, NO refund! They also let me put our dog bed in their dryer. So if you can imagine them washing sheets and then putting them in their dryer full of my dog hair now. Happy sleeping!

Very clean, friendly staff and comfortable beds and pillows. Would stay here again

We found bugs in the room, hole in the shower with duct tape on it, not very clean.

Our room (1 queen bed) was very small. The world's smallest, scratchiest towels. Water pressure in the shower was very low. But it was cheap, so fine for one night.

Beds were low and seemed worn out. Bathroom had some brown stain in the tub that did clean up after scrubbing.

The TV’s did not work the whole time we were there. The rooms smelled horrible when we go there. The water for a shower was Luke warm.

It was was quiet The refrigerator didn’t work.

Room clean, TV did not function.

The room was quite small.

TV didn't work and nobody could fix it. Last day of our stay, they offered to move is to a different room. The curtains were dirty and stained. The tv stand was wobbly and water logged on the bottom. The ironing board was broken.

Overall, the stay was very good. The light in the room was insufficient. There should be a lamp in the corners.

This is an older property but it's been well kept. It is clean, quiet and in a relatively safe quiet neighborhood from what I could tell. Our one complaint was the a/c. It was very loud and not very cool, so our night was not restful at all unfortunately.

Staff was great. Had problems with stool not flushing properly. Staff showed that the handel needed to be pushed up. Which i have never had to do. Air conditioner made terrible noise. Did not sleep well. Checked out a day early. Was told there are plans to up grade.

The desk staff were friendly and helpful. The room was comfortable and cool in this warm weather. Coffee 24/7 was a plus.

I booked this Super 8 through Hotels.com and was shocked by the condition of the room when I arrived. The bathroom was filthy — no shower curtain, dust and hair in the corners, and debris and staining around the toilet. I never even entered the bedroom after seeing how dirty it was. I immediately went to the front desk, and the clerk agreed the room was unacceptable but said there were no other rooms available. It was late at night, and as a single older traveler, I was forced to search for another hotel at a much higher cost, on top of what I had already paid through Hotels.com. The next day, the manager refused to answer or return Hotels.com’s calls regarding my refund. Thankfully, the front desk clerk, Amanda, was the only helpful person — she contacted regional management and was able to get two of my three nights refunded. However, since I did not stay even one night, I am now forced to dispute the remaining charge through my credit card company. This experience was disappointing from start to finish. The cleanliness was unacceptable, management unresponsive, and I expected far better from a Wyndham-branded property and from Hotels.com’s partner network.

Someone working at Super 8 had canceled my reservation earlier in the day for some reason (I did not call or cancel) BUT the person working the front desk was able to go ahead & reserve the room back & for the same rate. I am not sure she was able to show that I went thru hotels.com for the reservation but I do appreciate that Super 8 was able to honor the same rate and find me a room. The room itself was a little small but sufficient for my grandson & I. It was very clean and I did not smell any of the smells in the hall or rooms that others have commented on. I found everything clean & fresh. The television had alot of channels to choose from. The pool was awesome and very clean! The breakfast was good with several selections. It was located conveniently to some unique antique/outlet shops & to Bennett Springs State Park. Again, special kuddos to the front desk clerk for making what could have been a stressful check-in, not stressful. I even called to confirm the reservation the evening before I arrived & it probably helped that at check-in, the same person was working & remembered my call. I am still confused at why and who canceled it but at check-in, she said it appeared someone there had canceled it. I hope they resolve that problem because if they had been full, the outcome could have caused me to be looking for another room at a late hour with a 5 year old. As it all worked out, I will stay here again in the future and I would recommend it to others!

Two very friendly and courteous staff at check in. Room was ckean and welcoming. Nearby green space for dog. Nearby park for longer dog walks. Sufficent dining choices.

Staff was absolutely amazing

Had to ring the bell and call out for someone to check us in. Didn’t get any information during checking on me in the room about when breakfast would be, WiFi information, etc.

There was one sweet girl at the front desk, I'm not sure of her name. My husband, son, father in law and I only stayed one night but whoever is in charge of bookings and reservations needs re-trained, badly. Also, other than the ONE pleasant person, the ENTIRE STAFF needs trained on hospitality. Very elderly people who could not climb stairs at all, were rudely told their reservations for the first floor were worthless and they were booked completely. Nothing was offered to these PAYING CUSTOMERS for the insane inconvenience. We will obviously not be returning unless there is new management or ownership. The staff we encountered were very young and all but the one were unnecessarily rude and poorly trained. This whole place needs major overhauling, starting at the top.

When I arrived at 11:30 pm the staff wanted a $250 cash deposit with no notice because my drivers licenece had Lebanon address and "those are the rules". She would not take a debit or credit card for the "deposit" I explained that I did not reside in Lebanon and had very recently moved 800 miles away. After approximately a half an hour discussion with the front desk person explaining that I WILL NOT be handing over $250 in cash she finally checked me into my fully paid for room.

I had asked for a ground floor room but when my husband checked in they gave him a second floor room. I have a slight mobility issue but can manage stairs if I take it slow enough. I asked the clerk where the elevator was and she said they didn't have one. I made a comment about how I had asked for a ground floor room but oh well. She immediately stopped me and said the reservation didn't say that but she would check and see if they had one available. They did and she very happily moved us to a ground floor. THAT is customer service! The breakfast was small but adequate. They actually did room service every day.

The staff is super friendly and sweet

Comfortable good location

Safe. Proximity to food and destination

Great place to stay for a weekend at Bennett Springs.

Great location just off highway . Good places to eat near by.

This is an older hotel, but very clean. The front desk staff was friendly and efficient. We were placed in a first floor room near an exit, so we could take our dog outside easily. There are plenty of restaurants within walking distance. Great, inexpensive, dog-friendly hotel for an overnight stay while traveling.

A reasonable price for a. Convenient location in Lebanon The breakfast was decent and hot. The outlets need to be replaced. Plugs are loose.

Friendly staff and places to eat in walking distance

I was traveling through the area and just needed a clean, safe place to stay for one night. This is a budget friendly hotel that worked out perfectly for what I needed. The breakfast was good in the morning and the location is convenient to the highway.

The staff was great , the property was clean and in a good location. Our room was comfortable.

Several places to eat

This property needs many updates. Breakfast choices were slim.

Staff members were helpful and kind. Breakfast was simple and good.

Rooms were clean. Breakfast was good for a road trip stay. It was one of nicer places to stay

Room was spotless. Window was wide open though when we went in but we got it shut no big deal. Breakfast was great too. Staff was friendly as well as other guests.

Older property, but fairly well maintained Breakfast was biscuits and gravy, donuts, yogurt and hard boiled eggs

Everything was fine, Basic hotel. The room looked clean, the young girl at the front desk was really sweet. The only thing id like to see updated is the breakfast, they do have biscuits and gravy, it was good, and a machine that makes pancakes. Muffins, ect, would like to have, eggs or waffles. We stay here once a year. Thanks.

Understaffed. Bed sheets were stained. Breakfast was minimal. Price for room was very affordable.

A reasonable price for a. Convenient location in Lebanon The breakfast was decent and hot. The outlets need to be replaced. Plugs are loose.

Good stay. They had no coffee on Saturday morning. Trouble with water.

I was traveling through the area and just needed a clean, safe place to stay for one night. This is a budget friendly hotel that worked out perfectly for what I needed. The breakfast was good in the morning and the location is convenient to the highway.