Holiday Inn Express Hotel & Suites Madison by IHG

?

All was excellent, had 1 maintenance issue which occurred after 9:30 pm on the final night. I Told staff upon checking out the next morning. Room 228 sink drain line was disconnected. Too late to call for a fix, simply moved garbage can under the p trap. Desk clerk offered to discount the stay until she saw it was booked through Expedia. Nice offer but it did not negatively impact our stay at this property. All staff was friendly, smiling and greeted upon passing any in the halls or front desk area. Suggestion: replace toilet in that room. It is so small, a 2nd grader might feel comfortable on it imo.

The pool was closed. The shower had black stuff on the wall and the curtain above the ac unit appeared to have burn marks. The staff was nice.

It was nice and clean, your basic Holiday Inn Express. The pool was very clean nice and crystal clear. It wasn't overpowering with chlorine like most hotel pools. And warm enough, you could just walk straight into it.

Handy hotel and a decent price. The toilet was not clean under the ream but other than that, the room looked clean.