Newport Beachside Resort

It was unfortunate there was construction going on, so they did not have a real restaurant We didn’t hear any noise from the construction The pool area was immaculate. Everybody was nice and helpful. The gym could i’ve had newer equipment, but it was fine The beach was great and we had some great sunrise images and pictures

The lobby and exterior are being renovated. The hotel made that clear when I booked. Hopefully the rooms will be next as they were clean but needed to be totally renovated. New and better lighting, outlets for chargers near beds, luggage racks and new carpet, paint and furniture are needed. the rates reflect this do videos to the owners. Pool and outside look great!

Beautiful hotel. Parking is across the street and the light takes forever to change plus it's a busy area. Pool is small compared to the number of guests. Either get there early or you won't get a chair. The beach is private and very accessible though. You will have to pay for an umbrella or tiki cover. Its worth it. All in all we really enjoyed our stay and will come back.

Heated Pool is great - beach is great too but you should not be charged $25 for a beach umbrella when resort fees are $33.80 per day (per person). Ice machine on our floor but no glasses in our room.

I like that the hotel is on the beach. It is going through some well needed renovation so its really not fair to comment. but the carpets and sofas are kinda grungy looking. But the hotel is in a great location and the staff is very pleasant. you have to pay per day to park in a lot across the road. $30 self park/ $38 valet. also you have to pay per day for beach chairs $33/for 2 chairs/no umbrella. thats a little steep. the reno of the pool area is very beautifully done. as well as the lobby was upgraded. there is also a convenient but expensive cafe shop in the lobby which is good if you are coming in hungry. the food by the pool has good bar food.

Access to beach was great. Pool was great but very crowded, looks like too many day passes were given. Expect old room infrastructure as property is under renovation.

Stay somewhere else! Anywhere else! 1- pool closed at 8 pm (they literally kick you out) 2- only one bar outside that closes at 8 pm. 3- after 8 pm if you go on the beach, they make you go all the way around to come back in. 4- you will pay resort tax, sales tax AND gratuity 5- only ONE employee had excellent customer service skills- no one else. 6- rooms are very outdated. (Remodel in process) 7- we used valet for rental car and they lost the keys and stated, “didn’t you check out yesterday” and gave us another customers key. 8- limited food options within hotel. 9- you are paying a ridiculous amount of resort fees, but have to pay an additional amount of money ($100) to sit under a palapa- which they kick you out of by 5 pm. Don’t stay there.

Parking is on the other side of the street. Nice and courteous staff. Beach is steps away from the pool area. Rooms need updating. Coffee spot in the lobby was delicious.

Everything was nice other than the broken shower and renovation and the fact that all 3 elevators are really really slow

The hotel is old. Under renovation, noisy from 7.30 am. Great pool. Free sun loungers on the beach, and umbrellas are $30

2nd time here, brought kids this time even after finding a cockroach in our room last time. The Hotel; under construction, they warn you, wasn’t bad. Reserved "ocean view" room. Very disappointed. Feels like because we went thru Travelocity & not them directly, we were put at the furthest end room from the ocean, had a sliver of a view, feels like we got shafted. Our view was a trashy rooftop. We met people staying at the hotel who said they LOVED their new room & the update. We obviously got an old room. So, it was disappointing to hear. Room’s much smaller than last time, & had 4 of us this time, very crammed. Never enough towels, door under sink fell off the 1st time we used it (told staff, no one fixed it). Floors were very dirty, our comforter had stains, which they just kept remaking. Hair dryer’s stored in bathroom sitting on towels so beware to not have it fall on you & bruise your toe like mine. Faucet on the bathroom sink was falling apart. Many things in the room looked like they hadn’t been cleaned in a while. Took pics but there’s nowhere to post them. We were very excited to eat at the busy Beach restaurant again with an amazing menu. Things have changed. Restaurant was bought by the hotel; menu has like 15 items to choose from & very small portions for the cost (Hotdog = $16). It's no longer busy. They changed the pier, made it 'commercialized', can rent fishing stuff. Pool was great! Staff was amazing! Won’t be back for a 3rd, unfortunately.

PLACE IS ADVERTISE WITH FREE PARKING ON EXPEDIA, IT IS A LIE! EXPEDIA DOES THIS A LOT NOW A DAYS. THEY HAVE ROCHETS ,( COCKROACHS). ANOTHER ROOM FROM ANOTHER GUEST HAD LOTS OF LEAKING WATER ON THE AC UNIT. CARPET ON EACH FLOOR LOOKS OLD . THE ONLY GOOD THING ABOUT THIS HOTEL IS THE POOL AND BEACH RIGHT NEXT TO IT. STAFF IS FRIENDLY . WILL NEVER COMEBACK TO THIS HOTEL. HAVING COCKROACHS IS A BAD ENOUGH PROBLEM AND END UP TAKING THEM HOME AND RUINING OUR HOME. HOTEL NEEDS LOTS OF WORK. A PLACE LIKE THIS SHIULD BE WORTH HALF OF THE PRICE THEY OFFER OR EVEN LESS FOR SURE.

I checked in and the mini fridge was leaking. After ignoring that problem a cockroach appeared in the bathroom sink and I had to eliminate it. I ended up booking with another hotel.

My family and I stay here a who week. When we first arrived we got pretty excited the lobby was pretty nice. I thought the room would be the same. To our surprise the room was pretty outdated and dirty (out run had pink mold). We were on the 3rd floor and every time we walked from the elevator to the room I’d smelled like pee. If you’re looking for a cheap beach front hotel this is it. Don’t expect a luxurious place, don’t let their pictures deceive you. The only thing nice about this hotel was lobby, the valet personnel, the location (it’s in walking distance to many restaurants and stores) and you have quick beach access. The hotel is pretty overpriced for the quality but then again you’re paying for its location and access to the beach. On our second day we found roaches in our room and the AC unit sucked. The last couple years we've been staying at the Marco Polo on the same strip but we wanted to try a different spot to see if we had better luck but it was worst. Will never stay here again.

Room smelled old and moldy as well as the towels, tub was dirty and old. Definitely needs renovations

I wouldn’t recommend anyone stay here. While the pooo tea was recently renovated and had a nice bar and the pool itself was clean, all good stopped there. Our bathroom has BLACK MOLD growing. When we informed the hotel you could tell they were not surprised and must hear this a lot because they had a whole script prepared. They would not switch our room or offer us any consolation for this despite us explaining we had two small children and this was a clear health hazard. The rooms were filthy with stained carpets and bugs. We couldn’t get out of there fast enough. While this place is very affordable, it’s clear why-truthfully until the room renovations are complete they should not be having guests stay here. The place isn’t just dated, it’s filthy.

Location of the property was great but the renovations being done was disruptive and gave the hotel an unclean feel about it. The room was a good size but the rooms are very dated and dirty with sticky floors and smelly carpet and holes in the curtains. The housekeeping was a very poor standard with only the towels being swapped out and the bed not touched as well as the coffee supplies not being topped up. I understand the reason to get the renovations done but the price of the room is not good value considering the uncleanliness of the rooms. Noisy tenants were arguing and the rooms are not adequately soundproofed to stop the noise keeping us awake. Disappointing to pay the price we did for the facilities supplied.

The rooms were dirty. I don’t know how this hotel passes inspection. The only reason I did leave is because I couldn’t get a room because it was spring break. The money they charge per night is a rip off. I booked this hotel because my husband used to stay there with his grandparents and my husband and I wanted to share the experience with our grandsons. This was a an expensive and total disappointment

Very nice place, but the room was very dirty! Windows, mirrors were very dirty. Just make sure clean room its mean a lot!

the room was dirty, the bathroom door was bad, the room was moldy

Carpet in hallway was very dirty. Tub in room was dingy, ice machine didn’t work on my floor. Views were nice.

Pros- Great beach/pool area Right next to pier Close to many great restaurants Jet ski rental right next to hotel (but expensive 100$ for 30 mins) Got a free drawing of me done at the hotel (memorial day weekend so that person might not be there on a regular weekend) Cons- My room was extremely outdated with a faint smell of smoke I turned on the water to the bath tub and for a few seconds the water was yellow then went to white The carpet was dirty in the room and the halls to the elevator as well Summary, I had a great time but the room was disappointing and there was no pictures of that room online. I only stayed for one night so I looked passed those things but I suggest talking to the front desk before hand and make sure that you are not getting one of those rooms because I know that they are updating a lot of them.

The hotel lobby and the pool are beautiful, the access to the beach and is also very convenient. We rented 7 rooms for Mother’s Day weekend for our whole family. 5 out of 7 rooms the ac was broken, one of the rooms was extremely filthy to the point where I asked for a mop, broom and vacuum to clean it myself. I had 2 towels for a room that fits 5 people. This hotel is really not worth what is being charged. Maybe after it remodeled that it would be worth it but as of right now it’s not worth it no more than $99 a night.

The hotel is under construction and the room wasn’t in the best shape. The bathroom wasn’t in good shape at all ceiling was pealing. The air conditioner in room was extremely loud and I couldn’t sleep

I’ve been here several times and now with the renovations things have changed a lot . Room and balcony expectations were not how we expected . Before renovations the rooms looked way better and more spacious.

The hotel’s first-floor lobby and pool area look decent, likely recently renovated. However, several common areas in the lobby were closed, which was unexpected. What truly disappointed me, given the price and the description on their website, was the condition of the rooms. They were outdated, and as soon as I stepped out of the elevator, there was a strong unpleasant odor, which continued into the room. The worst part, though, was the beds. Every time someone turned over, the noise was unbearably loud— a constant creaking and crunching sound that made it impossible to sleep. After a sleepless first night, I went to the lobby to report the issue, but the staff simply said there was nothing they could do because the hotel was fully booked. For the price we paid, not being able to get a decent night’s sleep was unacceptable. Overall, it was a very disappointing experience, and I wouldn’t recommend this hotel.

The lobby and pool areas have been beautifully renovated and create a welcoming first impression. While the guest rooms are spacious and offer potential, they have not yet been updated to match the common areas, and the overall cleanliness of the rooms could be improved.

No AC and hot water The noise in the morning didn't let me sleep

Ac in the room didn’t work and I was overcharged they sent someone to fix and the guy said he fixed it and it still didn’t work and there were no more rooms available

We were places in a room overlooking the pool area (balcony) 3rd floor…right beside the hallway bathrooms and convention space… very loud and crowded by that room… and the music was so loud at midnight—I had to call at 12:16 and was assured it would be off soon-I had to call again 15 min later. This was a nightly issue. The water was turned off for emergency maintenance from 10am-4pm with a warning letter—we had dinner reservations at 7:00 that night. Water was still not on at 6:45 when we had to leave—needless to say no shower after being at the beach all day. Hotel was not full—they should never put someone in room 318 unless an absolute last resort— shower and sink needs some work

The staff was rude. Everyone from the front desk to the guard

Staff was very friendly and helpful. Especially the beach staff

Key no working and housekeeping wake me up today at 9 am and with bad mood Said that she needs the room

The staff was very welcoming and accommodating. The pool was amazing and so was the wait staff that walked around helping with opening and closing sun umbrellas, and also delivery food and drinks as needed. The hotel itself is going through renovations which we knew ahead of time, but our room had not been renovated yet and was pretty run down. I would come back once the renovations were finished to avoid the jackhammering we heard the entire time we were there.

Amazing staff

POOR COMMUNICATION FROM STAFF

Very good customer service. Nice pool and beach areas.

Stay somewhere else! Anywhere else! 1- pool closed at 8 pm (they literally kick you out) 2- only one bar outside that closes at 8 pm. 3- after 8 pm if you go on the beach, they make you go all the way around to come back in. 4- you will pay resort tax, sales tax AND gratuity 5- only ONE employee had excellent customer service skills- no one else. 6- rooms are very outdated. (Remodel in process) 7- we used valet for rental car and they lost the keys and stated, “didn’t you check out yesterday” and gave us another customers key. 8- limited food options within hotel. 9- you are paying a ridiculous amount of resort fees, but have to pay an additional amount of money ($100) to sit under a palapa- which they kick you out of by 5 pm. Don’t stay there.

Great location and the staff were more than wonderful!

Housekeeping barged into my room when I was in there, didn’t even knock.

Perfect place on the beach. Views are excellent, plenty of food within walking distance or right at the hotel, and the kids enjoyed it as well. Pool looked amazing but the ocean water was clean, deep and perfect temperature.

Room was comfortable, hotel needs renovations but they are doing them. Walking distance to restaurants and stores

Very well located. Undergoing major renovations

Pros- Great beach/pool area Right next to pier Close to many great restaurants Jet ski rental right next to hotel (but expensive 100$ for 30 mins) Got a free drawing of me done at the hotel (memorial day weekend so that person might not be there on a regular weekend) Cons- My room was extremely outdated with a faint smell of smoke I turned on the water to the bath tub and for a few seconds the water was yellow then went to white The carpet was dirty in the room and the halls to the elevator as well Summary, I had a great time but the room was disappointing and there was no pictures of that room online. I only stayed for one night so I looked passed those things but I suggest talking to the front desk before hand and make sure that you are not getting one of those rooms because I know that they are updating a lot of them.

When we first pulled in we were greeted promptly by the valet. It was cheaper to have valet park the car than the parking garage so we opted for that. Check in was so quick and easy. The lobby has an area that has Lovebirds! So so cute. Going through the hallway to the rooms left a lot to be desired. It was very out of date. The room itself was a little dated too but it was clean and comfortable. Getting to the pool and beach was excellent. On the beach two chairs are included so that was helpful. The pool was very clean (minus the sand from the beach) and the poolside bar was incredible. Such nice staff! When we checked out we were able to leave our bags and car while we went out and shopped. No extra charge either! Great location.

Very easy to find good location

Room was very comfortable. No cups in bathroom and no coffee maker. Would be nice to have them. Location is excellent, nice lobby and pool area.

Beach and pool were very nice. Hotel is under construction so some things not available. Rooms need updating. Excited to see it when the rooms are remodeled.

Love the beach view and location

Staff was great! Beautiful hotel right off the beach, lovely swimming pool with bar and outdoor lounging. Definitely recommend and will be back!

2nd time here, brought kids this time even after finding a cockroach in our room last time. The Hotel; under construction, they warn you, wasn’t bad. Reserved "ocean view" room. Very disappointed. Feels like because we went thru Travelocity & not them directly, we were put at the furthest end room from the ocean, had a sliver of a view, feels like we got shafted. Our view was a trashy rooftop. We met people staying at the hotel who said they LOVED their new room & the update. We obviously got an old room. So, it was disappointing to hear. Room’s much smaller than last time, & had 4 of us this time, very crammed. Never enough towels, door under sink fell off the 1st time we used it (told staff, no one fixed it). Floors were very dirty, our comforter had stains, which they just kept remaking. Hair dryer’s stored in bathroom sitting on towels so beware to not have it fall on you & bruise your toe like mine. Faucet on the bathroom sink was falling apart. Many things in the room looked like they hadn’t been cleaned in a while. Took pics but there’s nowhere to post them. We were very excited to eat at the busy Beach restaurant again with an amazing menu. Things have changed. Restaurant was bought by the hotel; menu has like 15 items to choose from & very small portions for the cost (Hotdog = $16). It's no longer busy. They changed the pier, made it 'commercialized', can rent fishing stuff. Pool was great! Staff was amazing! Won’t be back for a 3rd, unfortunately.

There are no nighttime entertainment options and there are few dining options.

Food price too High at the Hotels.

Did not have a restaurant on site

Way to expensive on the drink and food, room was fair priced, but for a one night stay the drinks and food costed more than the bed, most likely would not stay there again

The hotel was under renovations, there were limited food options. Nothing vegan really and cannot access the pool area past 10 PM. I had to wait 45 minutes for check-in checked in at 4:45.

From the moment we walked into the hotel we were greeted with hospitality. The hotel was beautiful. A lot of renovations underway, but it was very inconspicuous. Food was on the expensive side. I spent more on food than ai did the hotel. But everything was wonderful.

The room needed an update on the sofá bed and old carpet. Over all everything was great. The Pool and beach was really close from the hotel. We had a a lot of fun time. The staff member were really nice and attentive. The margaritas are expensive at the bar $25 dollars each.

Pool, bar and restaurant closes too early

The property price was good. They are remodeling and the food options are limited to the pool area and a restaurant at the peer. Parking is across the street and they don't offer valet parking.