The Bonerowski Palace Boutique Hotel
304 $US
/nuit
Moyenne pour septembre
Prix pour The Bonerowski Palace Boutique Hotel
Sélectionnez les dates pour voir les prix et les disponibilités
304 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À The Bonerowski Palace Boutique Hotel, les prix par nuit s'élèvent en moyenne à 149 $US pendant le mois le moins cher (février) et à 304 $US pendant le mois le plus cher (décembre), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 158 $US |
| février | 149 $US |
| mars | 169 $US |
| avril | 217 $US |
| mai | 222 $US |
| juin | 200 $US |
| juillet | 203 $US |
| août | 244 $US |
| septembre | 304 $US |
| octobre | 281 $US |
| novembre | 222 $US |
| décembre | 304 $US |
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sept. · 304 $US
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Le plus cher : décembre (env. 304 $US)
Le moins cher : février (env. 149 $US)
À propos de cet établissement
Détendez-vous à l'aide des massages et des soins corporels qui vous sont proposés. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service de ...
Équipements
Détendez-vous à l'aide des massages et des soins corporels qui vous sont proposés. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service de garde d'enfants (en supplément). Rejoignez les attractions de la région en deux temps trois mouvements grâce à la navette payante.
Services de l'établissement
Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un centre d'affaires ouvert 24 h/24 et un service de location de limousines/berlines. Une navette vers et depuis l'aéroport est disponible en échange d'un supplément (24 h/24).
Repas
Pendant votre séjour, laissez-vous tenter par les saveurs de Bonerowska, un restaurant qui abrite aussi un bar, un bar / salon. Si vous préférez rester tranquille devant votre série préférée, un service d'étage (horaires limités) est à votre disposition. Un petit déjeuner préparé sur commande est servi tous les jours de 07 h 30 à 11 h 00 moyennant un supplément.
Chambres
Avec une décoration personnalisée, les 16 chambres de l'hébergement vous invitent à la détente et comprennent un minibar et une télévision à écran plat. Votre chambre est équipée d'un lit avec surmatelas préparé avec de la literie de qualité supérieure. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain privée avec un ensemble douche/baignoire est à votre disposition. Vous y trouvez également des articles de toilette de luxe et un sèche-cheveux.
Emplacement
En choisissant The Bonerowski Palace Boutique Hotel, à Cracovie, vous serez dans le centre-ville, à deux pas des sites suivants : Place du marché et Royal Road. Cet hôtel très pratique pour les familles se trouve à 0,1 km de Basilique Sainte-Marie et à 0,1 km de Halle aux draps (Sukiennice).
À proximité
Place du marché(0.1 miles)
Musée de l'ambre(0.1 miles)
Royal Road(0.1 miles)
Rue Floriańska(0.1 miles)
Palais de Krzysztofory(0.1 miles)
Basilique Sainte-Marie(0.1 miles)
Halle aux draps (Sukiennice)(0.1 miles)
Musée historique de Cracovie(0.1 miles)
Exposition souterraine Rynek(0.1 miles)
Galerie d'art polonais du XIXe de Sukiennice(0.1 miles)
Tour de l'Hôtel de ville(0.1 miles)
Église Saint-Wojciech(0.1 miles)
Muzeum Kata(0.1 miles)
Centre culturel international(0.1 miles)
Place du petit marché(0.2 miles)
L'aéroport principal le plus proche est : Aéroport de Cracovie Jean-Paul II - Balice (KRK)(8.1 miles)
Parking
Navette aéroport
Restaurant
Centre d'affaires
Service en chambre
Service de voiturier
Emplacement
Św. Jana 1, Vieille ville de Cracovie, Cracovie, Pologne
Place du marché (0.1 miles)
Musée de l'ambre (0.1 miles)
Royal Road (0.1 miles)
Rue Floriańska (0.1 miles)
Palais de Krzysztofory (0.1 miles)
Basilique Sainte-Marie (0.1 miles)
Options de chambre
11
Studio Deluxe
Détails de la chambre
1 Lit Double
2 Lits Simples
Couchages 2
323 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
1
Chambre Double Classique
Détails de la chambre
1 Lit Double
Couchages 2
258 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
10
Suite Exécutive
Détails de la chambre
1 Lit Double
Couchages 2
592 ft²
ClimatisationWi-Fi (gratuit)Salon séparé
9
Appartement Luxe, vue ville
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
1076 ft²
ClimatisationWi-Fi (gratuit)Salon séparé
8
Chambre Double Supérieure
Détails de la chambre
2 Lits Simples
1 Lit Double
Couchages 2
484 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
10
Appartement Luxe
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
1076 ft²
ClimatisationWi-Fi (gratuit)Salon séparé
6
Appartement Luxe, balcon, vue ville
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
1076 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
Avis des voyageurs sur The Bonerowski Palace Boutique Hotel
8.8
Fabuleux
Basé sur 530 avis vérifiés
Qui séjourne ici ?
Affaires
3%
Couples
64%
Familles
18%
Groupes
12%
Solo
2%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au The Bonerowski Palace Boutique Hotel, les voyageurs louent l'emplacement central imbattable sur la place principale de Cracovie, les chambres spacieuses et pleines de caractère, ainsi que le personnel agréable et serviable. Cependant, certaines critiques récurrentes soulignent une qualité du petit-déjeuner parfois inégale, des lacunes occasionnelles dans le service et quelques problèmes d'entretien ou de nuisances sonores.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au The Bonerowski Palace Boutique Hotel, les voyageurs louent l'emplacement central imbattable sur la place principale de Cracovie, les chambres spacieuses et pleines de caractère, ainsi que le personnel agréable et serviable. Cependant, certaines critiques récurrentes soulignent une qualité du petit-déjeuner parfois inégale, des lacunes occasionnelles dans le service et quelques problèmes d'entretien ou de nuisances sonores.
De nombreuses critiques mettent en avant des chambres et des espaces communs très propres, avec un service de ménage généralement impeccable. Les clients apprécient le restaurant sur place et le petit espace spa ou bien-être. Attendez-vous à un séjour dans un hôtel boutique historique, idéalement situé et doté d'intérieurs de caractère, qui plaira aux voyageurs privilégiant l'emplacement et le charme à l'uniformité des grands hôtels.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les clients soulignent la présence d'un restaurant sur place avec des places assises en plein air sur la place et d'un petit spa ou espace bien-être, qui ajoutent tous deux à la commodité du séjour.
Avis de voyageur à ce sujet
10
Keith
2 mai 2023
·
We just had a wonderful stay! You cannot beat the location as it is right on the square and we loved the old world charm of the Hotel. The room was large and grand. The staff were so nice and very helpful in pre planning our trip (tours, transport & Restaurant reservations). Also loved the 2 Americano’s each morning and the Prosecco at their outdoor Cafe!
We just had a wonderful stay! You cannot beat the location as it is right on the square and we loved the old world charm of the Hotel. The room was large and grand. The staff were so nice and very helpful in pre planning our trip (tours, transport & Restaurant reservations). Also loved the 2 Americano’s each morning and the Prosecco at their outdoor Cafe!
10
Beata
20 juin 2025
·
A séjourné 4 nuits
A great hotel in a great location, right on the main square. Walking distance to all main sights, restaurants etc. Rooms were super comfortable. Staff were very helpful. I thought the breakfast buffet was a little limited for a hotel pitching at this level but the ala carte menu and staff flexibility to make changes was good.
A great hotel in a great location, right on the main square. Walking distance to all main sights, restaurants etc. Rooms were super comfortable. Staff were very helpful. I thought the breakfast buffet was a little limited for a hotel pitching at this level but the ala carte menu and staff flexibility to make changes was good.
10
Francisco
11 nov. 2025
·
A séjourné 4 nuits
Room was very clean and cozy. Staff was very friendly and accommodating. Main square right outside the hotel. The hotels restaurant downstairs had some very tasty dishes. Shuttle service was an option I took. I felt very safe and welcomed. I defiantly will be coming back again.
Room was very clean and cozy. Staff was very friendly and accommodating. Main square right outside the hotel. The hotels restaurant downstairs had some very tasty dishes. Shuttle service was an option I took. I felt very safe and welcomed. I defiantly will be coming back again.
10
Bruce
23 avr. 2024
·
A séjourné 3 nuits
Very nice place to stay right on the market square. Had a suite and it was truly amazing, and very clean just like the rest of the establishment. Example one morning after breakfast, one of the staff was cleaning the elevator to include the mirror. Staff was very nice and courteous. Breakfast was so delicious and freshly made. Ate dinner in the restaurant one night and it was amazing and again staff was great. I would stay here again if I plan to go to Krakow again.
Very nice place to stay right on the market square. Had a suite and it was truly amazing, and very clean just like the rest of the establishment. Example one morning after breakfast, one of the staff was cleaning the elevator to include the mirror. Staff was very nice and courteous. Breakfast was so delicious and freshly made. Ate dinner in the restaurant one night and it was amazing and again staff was great. I would stay here again if I plan to go to Krakow again.
10
Michael
16 mars 2023
·
A séjourné 5 nuits
Beautiful property and great location. So many wonderful restaurants to choose from just outside the hotel, all of which were excellent and a wide variety of international cuisines. Our room was spacious, nicely decorated and well maintained. The wellness center was cozy and perfect to come back to after a long day walking around Krakow. Staff were all friendly and very helpful. Highly recommended a visit here.
Beautiful property and great location. So many wonderful restaurants to choose from just outside the hotel, all of which were excellent and a wide variety of international cuisines. Our room was spacious, nicely decorated and well maintained. The wellness center was cozy and perfect to come back to after a long day walking around Krakow. Staff were all friendly and very helpful. Highly recommended a visit here.
10
Ralph
29 avr. 2023
·
A séjourné 4 nuits
Beautiful hotel located on the main square. Location is perfect. Staff very friendly and accommodating. Rooms clean and spacious. Housekeeping excellent. Nice spa area which we used throughout stay. Would stay again and highly recommend. Also, bar area is very nice to have a quiet drink. Perfect for couples.
Beautiful hotel located on the main square. Location is perfect. Staff very friendly and accommodating. Rooms clean and spacious. Housekeeping excellent. Nice spa area which we used throughout stay. Would stay again and highly recommend. Also, bar area is very nice to have a quiet drink. Perfect for couples.
10
Judith
10 sept. 2024
·
A séjourné 8 nuits
Over 30 years in 15 countries, I have never stayed at a luxury hotel for the same price as a tiny room anywhere. The 700- yr. old building is directly on Cloth Hall Square. The room had a king-size bed, 2 nightstands, 2 wing chairs, dresser with 6 drawers and mini fridge, chifforobe, full length mirror, desk, chair and many outlets. The bathroom had a large shower with great water pressure and hot water. Extra-large towels, terry robes and slippers. The room was decorated with elegant draperies, matching bedding and wallpaper. Wonderful air conditioning. Free bottled Perrier in room daily. The hotel has 16 rooms, so they cater to their guests with sincerity and graciousness. The front desk staff were always nice and helpful, our thanks especially to Brygetta, Miro and Natalie. We were upgraded to the morning breakfast. The hotel has its own restaurant, the Amalia, we had several wonderful dinners there. Breakfast was served in a large room, or outside under the umbrella tables directly on the Square. The buffet was generous with juices, breads, pretzels, croissants, butter, jams, whole fruits, yogurt with granola and berries, Crème Brule with berries, meat, cheeses, cereals, pastries Or, you could order a hot breakfast from their menu. That meal was large enough for 2 people and it was delicious. The wait staff were always friendly. We received our bottle of Prosecco as an Expedia member. It was a true time capsule of Krakow. I cannot recommend this hotel highly enough!
Over 30 years in 15 countries, I have never stayed at a luxury hotel for the same price as a tiny room anywhere. The 700- yr. old building is directly on Cloth Hall Square. The room had a king-size bed, 2 nightstands, 2 wing chairs, dresser with 6 drawers and mini fridge, chifforobe, full length mirror, desk, chair and many outlets. The bathroom had a large shower with great water pressure and hot water. Extra-large towels, terry robes and slippers. The room was decorated with elegant draperies, matching bedding and wallpaper. Wonderful air conditioning. Free bottled Perrier in room daily. The hotel has 16 rooms, so they cater to their guests with sincerity and graciousness. The front desk staff were always nice and helpful, our thanks especially to Brygetta, Miro and Natalie. We were upgraded to the morning breakfast. The hotel has its own restaurant, the Amalia, we had several wonderful dinners there. Breakfast was served in a large room, or outside under the umbrella tables directly on the Square. The buffet was generous with juices, breads, pretzels, croissants, butter, jams, whole fruits, yogurt with granola and berries, Crème Brule with berries, meat, cheeses, cereals, pastries Or, you could order a hot breakfast from their menu. That meal was large enough for 2 people and it was delicious. The wait staff were always friendly. We received our bottle of Prosecco as an Expedia member. It was a true time capsule of Krakow. I cannot recommend this hotel highly enough!
10
CLAIRE
11 juil. 2023
·
A séjourné 2 nuits
Excellent location. Helpful staff. Great breakfast
Excellent location. Helpful staff. Great breakfast
10
Rachel
1 avr. 2024
·
A séjourné 3 nuits
A beautiful hotel in an excellent location. Breakfasts were fabulous, as was the evening meal that we ate there. All staff were friendly and attentive. Disappointed that our room did not look over the square. Also Disappointed to be told that it was not possible to reserve an outside table for dinner, then to arrive and see that the tanle next to us had a reserved sign.
A beautiful hotel in an excellent location. Breakfasts were fabulous, as was the evening meal that we ate there. All staff were friendly and attentive. Disappointed that our room did not look over the square. Also Disappointed to be told that it was not possible to reserve an outside table for dinner, then to arrive and see that the tanle next to us had a reserved sign.
10
Joanna
22 août 2023
·
A séjourné 3 nuits
Just amazing! Beautiful hotel with staff that go over and above. Perfect location, huge rooms, very quiet. We didn't take the breakfast option but would have liked to have been aware that the Amalia restaurant also serves breakfast items which might have suited us better, we only discovered this when it was too late!
Just amazing! Beautiful hotel with staff that go over and above. Perfect location, huge rooms, very quiet. We didn't take the breakfast option but would have liked to have been aware that the Amalia restaurant also serves breakfast items which might have suited us better, we only discovered this when it was too late!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La plupart des commentaires décrivent des chambres et des espaces communs très propres, et le service de ménage est souvent salué. Quelques personnes signalent des oublis, tels que des serviettes non remplacées ou un sac poubelle laissé derrière.
Avis de voyageur à ce sujet
10
Alicia
24 déc. 2024
·
A séjourné 2 nuits
Struttura in centro , pulizia e personale gentile
Struttura in centro , pulizia e personale gentile
10
Francisco
11 nov. 2025
·
A séjourné 4 nuits
Room was very clean and cozy. Staff was very friendly and accommodating. Main square right outside the hotel. The hotels restaurant downstairs had some very tasty dishes. Shuttle service was an option I took. I felt very safe and welcomed. I defiantly will be coming back again.
Room was very clean and cozy. Staff was very friendly and accommodating. Main square right outside the hotel. The hotels restaurant downstairs had some very tasty dishes. Shuttle service was an option I took. I felt very safe and welcomed. I defiantly will be coming back again.
10
Bruce
23 avr. 2024
·
A séjourné 3 nuits
Very nice place to stay right on the market square. Had a suite and it was truly amazing, and very clean just like the rest of the establishment. Example one morning after breakfast, one of the staff was cleaning the elevator to include the mirror. Staff was very nice and courteous. Breakfast was so delicious and freshly made. Ate dinner in the restaurant one night and it was amazing and again staff was great. I would stay here again if I plan to go to Krakow again.
Very nice place to stay right on the market square. Had a suite and it was truly amazing, and very clean just like the rest of the establishment. Example one morning after breakfast, one of the staff was cleaning the elevator to include the mirror. Staff was very nice and courteous. Breakfast was so delicious and freshly made. Ate dinner in the restaurant one night and it was amazing and again staff was great. I would stay here again if I plan to go to Krakow again.
8
Emi
15 déc. 2025
·
A séjourné 2 nuits
The room is well-organized and clean. Staff is kind and provide sincere response.
The room is well-organized and clean. Staff is kind and provide sincere response.
10
Andrew
8 déc. 2022
·
A séjourné 3 nuits
We had a lovely stay at the Bonerowski Palace hotel. It is very comfortable and the rooms are huge and very clean and in good order. The position next to the main square is also excellent for seeing all attractions in the centre of Krakow.
We had a lovely stay at the Bonerowski Palace hotel. It is very comfortable and the rooms are huge and very clean and in good order. The position next to the main square is also excellent for seeing all attractions in the centre of Krakow.
4
Nicholas
7 févr. 2023
·
A séjourné 5 nuits
Not up to standard for a 5-star hotel: - Garbage bag left in our room after cleaning. - AC in room not working (we were boiling hot in the middle of Polish winter. How?) - Laundry took nearly 3 days to be returned. - Fan in bathroom not working. Everything wet after showering. - Most annoyingly, our room had an office next to it. While this itself isn’t necessarily an issue, staff (seemingly management) would make lots of noise from an early hour. We were not able to sleep-in or comfortably relax in our room due to loud chatting and laughter coming from the office throughout most of the day. Location was amazing, but the above issued left us with a negative experience.
Not up to standard for a 5-star hotel: - Garbage bag left in our room after cleaning. - AC in room not working (we were boiling hot in the middle of Polish winter. How?) - Laundry took nearly 3 days to be returned. - Fan in bathroom not working. Everything wet after showering. - Most annoyingly, our room had an office next to it. While this itself isn’t necessarily an issue, staff (seemingly management) would make lots of noise from an early hour. We were not able to sleep-in or comfortably relax in our room due to loud chatting and laughter coming from the office throughout most of the day. Location was amazing, but the above issued left us with a negative experience.
10
Ralph
29 avr. 2023
·
A séjourné 4 nuits
Beautiful hotel located on the main square. Location is perfect. Staff very friendly and accommodating. Rooms clean and spacious. Housekeeping excellent. Nice spa area which we used throughout stay. Would stay again and highly recommend. Also, bar area is very nice to have a quiet drink. Perfect for couples.
Beautiful hotel located on the main square. Location is perfect. Staff very friendly and accommodating. Rooms clean and spacious. Housekeeping excellent. Nice spa area which we used throughout stay. Would stay again and highly recommend. Also, bar area is very nice to have a quiet drink. Perfect for couples.
4
David
25 sept. 2024
·
A séjourné 2 nuits
No turn down service. No replacement of towels until next day. No separate shower and bath tub very high step. Selection for breakfast less than poor. Can not be considered a 5 star hotel, rather 3 star at best
No turn down service. No replacement of towels until next day. No separate shower and bath tub very high step. Selection for breakfast less than poor. Can not be considered a 5 star hotel, rather 3 star at best
10
Caroline
1 déc. 2023
·
A séjourné 2 nuits
Beautiful boutique hotel with courteous and friendly staff with good English. Great breakfast. Amazing decor including mult-floor chandelier and richly decorated rooms. Perfect location for the Christmas markets in the square. Clean and tidy too.
Beautiful boutique hotel with courteous and friendly staff with good English. Great breakfast. Amazing decor including mult-floor chandelier and richly decorated rooms. Perfect location for the Christmas markets in the square. Clean and tidy too.
8
Pat
16 janv. 2026
·
A séjourné 1 nuit
Overall happy with the stay but not perfect! The young lady at reception and the Englishman doorman was a delight. We booked the large room and it certainly was that. Very large bedroom and an extra sitting room. The beds and pillows are above average. The whole hotel, room and bathroom was kept extremely clean. The flavours from the food from the restaurant in house was amazing. The fish and chips, dumplings and French toast was outstanding. The location of the hotel is superb facing the main square and walking distance to everything else. We stayed there for 5 nights. The disappointing aspect was the breakfast. On the first morning we received a buffet of cold meats and croissants, fruit, cereal and yoghurt and an opportunity to order off the menu for a hot meal. Unfortunately for the following 3 breakfasts the buffet option was removed even though the breakfast cost was the same (apparently there wasn’t enough rooms booked). The coffee we ordered each morning came to us barely warm even when ordering it extra hot. The waitress staff are not very attentive even when only two couple eating at a time. The other issue is that when you book through hotels.com it shows that you receive a bottle of spirits as a gold member. We enquired about our free bottle and was told they would need to speak to the manager but didn’t hear back from them. We had three bookings in total. So overall I would say above average but not excellent.
Overall happy with the stay but not perfect! The young lady at reception and the Englishman doorman was a delight. We booked the large room and it certainly was that. Very large bedroom and an extra sitting room. The beds and pillows are above average. The whole hotel, room and bathroom was kept extremely clean. The flavours from the food from the restaurant in house was amazing. The fish and chips, dumplings and French toast was outstanding. The location of the hotel is superb facing the main square and walking distance to everything else. We stayed there for 5 nights. The disappointing aspect was the breakfast. On the first morning we received a buffet of cold meats and croissants, fruit, cereal and yoghurt and an opportunity to order off the menu for a hot meal. Unfortunately for the following 3 breakfasts the buffet option was removed even though the breakfast cost was the same (apparently there wasn’t enough rooms booked). The coffee we ordered each morning came to us barely warm even when ordering it extra hot. The waitress staff are not very attentive even when only two couple eating at a time. The other issue is that when you book through hotels.com it shows that you receive a bottle of spirits as a gold member. We enquired about our free bottle and was told they would need to speak to the manager but didn’t hear back from them. We had three bookings in total. So overall I would say above average but not excellent.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
De nombreux clients font état de chambres grandes, confortables et bien décorées, certaines suites offrant des balcons ou une vue sur la place et plusieurs notant un calme surprenant pour un endroit si central. Quelques-uns mentionnent des matelas fermes, des agencements de salles de bains peu pratiques, du bruit provenant des bureaux du personnel, ou des problèmes avec la climatisation/le ventilateur.
Avis de voyageur à ce sujet
10
Magdalena
1 août 2024
·
A séjourné 2 nuits
Perfect location big beautiful rooms balcony
Perfect location big beautiful rooms balcony
10
Joanna
30 oct. 2023
·
A séjourné 2 nuits
Upgraded to suite. Very spacious with lovely decor and soft furnishings. Staff couldn’t do enough to help, including parking and returning car, suggesting places to go/eat etc.
Upgraded to suite. Very spacious with lovely decor and soft furnishings. Staff couldn’t do enough to help, including parking and returning car, suggesting places to go/eat etc.
10
Robert
24 juin 2025
·
A séjourné 4 nuits
Staff went above and beyond. Every detail every question answered. They followed up with us throughout our stay and we will definitely be returning hopefully to that same presidential suite with the balcony. The Bonerowski made us the happiest couple while in Krakow with their sincere hospitality. Everyone there should get a raise. Love it.
Staff went above and beyond. Every detail every question answered. They followed up with us throughout our stay and we will definitely be returning hopefully to that same presidential suite with the balcony. The Bonerowski made us the happiest couple while in Krakow with their sincere hospitality. Everyone there should get a raise. Love it.
10
Bruce
23 avr. 2024
·
A séjourné 3 nuits
Very nice place to stay right on the market square. Had a suite and it was truly amazing, and very clean just like the rest of the establishment. Example one morning after breakfast, one of the staff was cleaning the elevator to include the mirror. Staff was very nice and courteous. Breakfast was so delicious and freshly made. Ate dinner in the restaurant one night and it was amazing and again staff was great. I would stay here again if I plan to go to Krakow again.
Very nice place to stay right on the market square. Had a suite and it was truly amazing, and very clean just like the rest of the establishment. Example one morning after breakfast, one of the staff was cleaning the elevator to include the mirror. Staff was very nice and courteous. Breakfast was so delicious and freshly made. Ate dinner in the restaurant one night and it was amazing and again staff was great. I would stay here again if I plan to go to Krakow again.
4
Nicholas
7 févr. 2023
·
A séjourné 5 nuits
Not up to standard for a 5-star hotel: - Garbage bag left in our room after cleaning. - AC in room not working (we were boiling hot in the middle of Polish winter. How?) - Laundry took nearly 3 days to be returned. - Fan in bathroom not working. Everything wet after showering. - Most annoyingly, our room had an office next to it. While this itself isn’t necessarily an issue, staff (seemingly management) would make lots of noise from an early hour. We were not able to sleep-in or comfortably relax in our room due to loud chatting and laughter coming from the office throughout most of the day. Location was amazing, but the above issued left us with a negative experience.
Not up to standard for a 5-star hotel: - Garbage bag left in our room after cleaning. - AC in room not working (we were boiling hot in the middle of Polish winter. How?) - Laundry took nearly 3 days to be returned. - Fan in bathroom not working. Everything wet after showering. - Most annoyingly, our room had an office next to it. While this itself isn’t necessarily an issue, staff (seemingly management) would make lots of noise from an early hour. We were not able to sleep-in or comfortably relax in our room due to loud chatting and laughter coming from the office throughout most of the day. Location was amazing, but the above issued left us with a negative experience.
4
David
25 sept. 2024
·
A séjourné 2 nuits
No turn down service. No replacement of towels until next day. No separate shower and bath tub very high step. Selection for breakfast less than poor. Can not be considered a 5 star hotel, rather 3 star at best
No turn down service. No replacement of towels until next day. No separate shower and bath tub very high step. Selection for breakfast less than poor. Can not be considered a 5 star hotel, rather 3 star at best
8
Pat
16 janv. 2026
·
A séjourné 1 nuit
Overall happy with the stay but not perfect! The young lady at reception and the Englishman doorman was a delight. We booked the large room and it certainly was that. Very large bedroom and an extra sitting room. The beds and pillows are above average. The whole hotel, room and bathroom was kept extremely clean. The flavours from the food from the restaurant in house was amazing. The fish and chips, dumplings and French toast was outstanding. The location of the hotel is superb facing the main square and walking distance to everything else. We stayed there for 5 nights. The disappointing aspect was the breakfast. On the first morning we received a buffet of cold meats and croissants, fruit, cereal and yoghurt and an opportunity to order off the menu for a hot meal. Unfortunately for the following 3 breakfasts the buffet option was removed even though the breakfast cost was the same (apparently there wasn’t enough rooms booked). The coffee we ordered each morning came to us barely warm even when ordering it extra hot. The waitress staff are not very attentive even when only two couple eating at a time. The other issue is that when you book through hotels.com it shows that you receive a bottle of spirits as a gold member. We enquired about our free bottle and was told they would need to speak to the manager but didn’t hear back from them. We had three bookings in total. So overall I would say above average but not excellent.
Overall happy with the stay but not perfect! The young lady at reception and the Englishman doorman was a delight. We booked the large room and it certainly was that. Very large bedroom and an extra sitting room. The beds and pillows are above average. The whole hotel, room and bathroom was kept extremely clean. The flavours from the food from the restaurant in house was amazing. The fish and chips, dumplings and French toast was outstanding. The location of the hotel is superb facing the main square and walking distance to everything else. We stayed there for 5 nights. The disappointing aspect was the breakfast. On the first morning we received a buffet of cold meats and croissants, fruit, cereal and yoghurt and an opportunity to order off the menu for a hot meal. Unfortunately for the following 3 breakfasts the buffet option was removed even though the breakfast cost was the same (apparently there wasn’t enough rooms booked). The coffee we ordered each morning came to us barely warm even when ordering it extra hot. The waitress staff are not very attentive even when only two couple eating at a time. The other issue is that when you book through hotels.com it shows that you receive a bottle of spirits as a gold member. We enquired about our free bottle and was told they would need to speak to the manager but didn’t hear back from them. We had three bookings in total. So overall I would say above average but not excellent.
10
Orly
16 juil. 2024
·
A séjourné 3 nuits
Goede kamer. Ik vond het matras een beetje hard. Alles is schoon. Goed ontbijt.
Goede kamer. Ik vond het matras een beetje hard. Alles is schoon. Goed ontbijt.
10
Robert
20 août 2025
·
A séjourné 8 nuits
Great location, friendly staff. Enjoyable stay, center of the Market Square but very quiet. A boutique hotel located in a 1514 circa building. A lot of great atmosphere. This is not a 5-star Dubai hotel, with comforts or accommodations, but I would recommend it.
Great location, friendly staff. Enjoyable stay, center of the Market Square but very quiet. A boutique hotel located in a 1514 circa building. A lot of great atmosphere. This is not a 5-star Dubai hotel, with comforts or accommodations, but I would recommend it.
10
Joanna
22 août 2023
·
A séjourné 3 nuits
Just amazing! Beautiful hotel with staff that go over and above. Perfect location, huge rooms, very quiet. We didn't take the breakfast option but would have liked to have been aware that the Amalia restaurant also serves breakfast items which might have suited us better, we only discovered this when it was too late!
Just amazing! Beautiful hotel with staff that go over and above. Perfect location, huge rooms, very quiet. We didn't take the breakfast option but would have liked to have been aware that the Amalia restaurant also serves breakfast items which might have suited us better, we only discovered this when it was too late!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est largement salué pour son amabilité, son efficacité et son approche proactive, le personnel organisant des visites, des surclassements et des réservations. Certaines critiques font état d'un service de petit-déjeuner inattentif, d'un manque de suivi concernant les avantages promis, d'un service de blanchisserie lent et de bruits occasionnels provenant des bureaux du personnel.
Avis de voyageur à ce sujet
10
Catherine
4 déc. 2022
·
A séjourné 1 nuit
I have stayed at this wonderful propert 3 times already. The hotel is beautiful and located in a great area. Located right in the middle of all ath action with shopping, food, drink and beautiful architecture. The Christmas Market is right outside the hotel. There is a nice mall 10 minute walk away close to the main train station . The staff are extremely friendly and helpful. Kamil and Bartek were great. BreKfast was good also. Bonerowski is definitely the place to stay.
I have stayed at this wonderful propert 3 times already. The hotel is beautiful and located in a great area. Located right in the middle of all ath action with shopping, food, drink and beautiful architecture. The Christmas Market is right outside the hotel. There is a nice mall 10 minute walk away close to the main train station . The staff are extremely friendly and helpful. Kamil and Bartek were great. BreKfast was good also. Bonerowski is definitely the place to stay.
10
Keith
2 mai 2023
·
We just had a wonderful stay! You cannot beat the location as it is right on the square and we loved the old world charm of the Hotel. The room was large and grand. The staff were so nice and very helpful in pre planning our trip (tours, transport & Restaurant reservations). Also loved the 2 Americano’s each morning and the Prosecco at their outdoor Cafe!
We just had a wonderful stay! You cannot beat the location as it is right on the square and we loved the old world charm of the Hotel. The room was large and grand. The staff were so nice and very helpful in pre planning our trip (tours, transport & Restaurant reservations). Also loved the 2 Americano’s each morning and the Prosecco at their outdoor Cafe!
10
Gary
22 août 2024
·
A séjourné 2 nuits
Presidential Apartment overlooking the square. BEAUTIFUL room. Fantastic service. Got us tickets to Aushwitz when they were sold out for the month. I wouldn’t stay anywhere else in Krakow.
Presidential Apartment overlooking the square. BEAUTIFUL room. Fantastic service. Got us tickets to Aushwitz when they were sold out for the month. I wouldn’t stay anywhere else in Krakow.
10
Francisco
11 nov. 2025
·
A séjourné 4 nuits
Room was very clean and cozy. Staff was very friendly and accommodating. Main square right outside the hotel. The hotels restaurant downstairs had some very tasty dishes. Shuttle service was an option I took. I felt very safe and welcomed. I defiantly will be coming back again.
Room was very clean and cozy. Staff was very friendly and accommodating. Main square right outside the hotel. The hotels restaurant downstairs had some very tasty dishes. Shuttle service was an option I took. I felt very safe and welcomed. I defiantly will be coming back again.
10
Robert
24 juin 2025
·
A séjourné 4 nuits
Staff went above and beyond. Every detail every question answered. They followed up with us throughout our stay and we will definitely be returning hopefully to that same presidential suite with the balcony. The Bonerowski made us the happiest couple while in Krakow with their sincere hospitality. Everyone there should get a raise. Love it.
Staff went above and beyond. Every detail every question answered. They followed up with us throughout our stay and we will definitely be returning hopefully to that same presidential suite with the balcony. The Bonerowski made us the happiest couple while in Krakow with their sincere hospitality. Everyone there should get a raise. Love it.
10
Monica
25 sept. 2023
·
A séjourné 3 nuits
The hotel is perfectly located. It is close to everything. The staff is great and very helpful, specially Brygida and Victor. Brygida was able to find us a last minute tour. The rooms need some improvement such as better mattresses and pillows and perhaps a smaller garbage container in the bathroom. The restaurant had great breakfast and the staff was very friendly. I would highly recommend this hotel, specially if you are planning to walk around Krakow which you should do.
The hotel is perfectly located. It is close to everything. The staff is great and very helpful, specially Brygida and Victor. Brygida was able to find us a last minute tour. The rooms need some improvement such as better mattresses and pillows and perhaps a smaller garbage container in the bathroom. The restaurant had great breakfast and the staff was very friendly. I would highly recommend this hotel, specially if you are planning to walk around Krakow which you should do.
4
Nicholas
7 févr. 2023
·
A séjourné 5 nuits
Not up to standard for a 5-star hotel: - Garbage bag left in our room after cleaning. - AC in room not working (we were boiling hot in the middle of Polish winter. How?) - Laundry took nearly 3 days to be returned. - Fan in bathroom not working. Everything wet after showering. - Most annoyingly, our room had an office next to it. While this itself isn’t necessarily an issue, staff (seemingly management) would make lots of noise from an early hour. We were not able to sleep-in or comfortably relax in our room due to loud chatting and laughter coming from the office throughout most of the day. Location was amazing, but the above issued left us with a negative experience.
Not up to standard for a 5-star hotel: - Garbage bag left in our room after cleaning. - AC in room not working (we were boiling hot in the middle of Polish winter. How?) - Laundry took nearly 3 days to be returned. - Fan in bathroom not working. Everything wet after showering. - Most annoyingly, our room had an office next to it. While this itself isn’t necessarily an issue, staff (seemingly management) would make lots of noise from an early hour. We were not able to sleep-in or comfortably relax in our room due to loud chatting and laughter coming from the office throughout most of the day. Location was amazing, but the above issued left us with a negative experience.
10
Judith
10 sept. 2024
·
A séjourné 8 nuits
Over 30 years in 15 countries, I have never stayed at a luxury hotel for the same price as a tiny room anywhere. The 700- yr. old building is directly on Cloth Hall Square. The room had a king-size bed, 2 nightstands, 2 wing chairs, dresser with 6 drawers and mini fridge, chifforobe, full length mirror, desk, chair and many outlets. The bathroom had a large shower with great water pressure and hot water. Extra-large towels, terry robes and slippers. The room was decorated with elegant draperies, matching bedding and wallpaper. Wonderful air conditioning. Free bottled Perrier in room daily. The hotel has 16 rooms, so they cater to their guests with sincerity and graciousness. The front desk staff were always nice and helpful, our thanks especially to Brygetta, Miro and Natalie. We were upgraded to the morning breakfast. The hotel has its own restaurant, the Amalia, we had several wonderful dinners there. Breakfast was served in a large room, or outside under the umbrella tables directly on the Square. The buffet was generous with juices, breads, pretzels, croissants, butter, jams, whole fruits, yogurt with granola and berries, Crème Brule with berries, meat, cheeses, cereals, pastries Or, you could order a hot breakfast from their menu. That meal was large enough for 2 people and it was delicious. The wait staff were always friendly. We received our bottle of Prosecco as an Expedia member. It was a true time capsule of Krakow. I cannot recommend this hotel highly enough!
Over 30 years in 15 countries, I have never stayed at a luxury hotel for the same price as a tiny room anywhere. The 700- yr. old building is directly on Cloth Hall Square. The room had a king-size bed, 2 nightstands, 2 wing chairs, dresser with 6 drawers and mini fridge, chifforobe, full length mirror, desk, chair and many outlets. The bathroom had a large shower with great water pressure and hot water. Extra-large towels, terry robes and slippers. The room was decorated with elegant draperies, matching bedding and wallpaper. Wonderful air conditioning. Free bottled Perrier in room daily. The hotel has 16 rooms, so they cater to their guests with sincerity and graciousness. The front desk staff were always nice and helpful, our thanks especially to Brygetta, Miro and Natalie. We were upgraded to the morning breakfast. The hotel has its own restaurant, the Amalia, we had several wonderful dinners there. Breakfast was served in a large room, or outside under the umbrella tables directly on the Square. The buffet was generous with juices, breads, pretzels, croissants, butter, jams, whole fruits, yogurt with granola and berries, Crème Brule with berries, meat, cheeses, cereals, pastries Or, you could order a hot breakfast from their menu. That meal was large enough for 2 people and it was delicious. The wait staff were always friendly. We received our bottle of Prosecco as an Expedia member. It was a true time capsule of Krakow. I cannot recommend this hotel highly enough!
8
Pat
16 janv. 2026
·
A séjourné 1 nuit
Overall happy with the stay but not perfect! The young lady at reception and the Englishman doorman was a delight. We booked the large room and it certainly was that. Very large bedroom and an extra sitting room. The beds and pillows are above average. The whole hotel, room and bathroom was kept extremely clean. The flavours from the food from the restaurant in house was amazing. The fish and chips, dumplings and French toast was outstanding. The location of the hotel is superb facing the main square and walking distance to everything else. We stayed there for 5 nights. The disappointing aspect was the breakfast. On the first morning we received a buffet of cold meats and croissants, fruit, cereal and yoghurt and an opportunity to order off the menu for a hot meal. Unfortunately for the following 3 breakfasts the buffet option was removed even though the breakfast cost was the same (apparently there wasn’t enough rooms booked). The coffee we ordered each morning came to us barely warm even when ordering it extra hot. The waitress staff are not very attentive even when only two couple eating at a time. The other issue is that when you book through hotels.com it shows that you receive a bottle of spirits as a gold member. We enquired about our free bottle and was told they would need to speak to the manager but didn’t hear back from them. We had three bookings in total. So overall I would say above average but not excellent.
Overall happy with the stay but not perfect! The young lady at reception and the Englishman doorman was a delight. We booked the large room and it certainly was that. Very large bedroom and an extra sitting room. The beds and pillows are above average. The whole hotel, room and bathroom was kept extremely clean. The flavours from the food from the restaurant in house was amazing. The fish and chips, dumplings and French toast was outstanding. The location of the hotel is superb facing the main square and walking distance to everything else. We stayed there for 5 nights. The disappointing aspect was the breakfast. On the first morning we received a buffet of cold meats and croissants, fruit, cereal and yoghurt and an opportunity to order off the menu for a hot meal. Unfortunately for the following 3 breakfasts the buffet option was removed even though the breakfast cost was the same (apparently there wasn’t enough rooms booked). The coffee we ordered each morning came to us barely warm even when ordering it extra hot. The waitress staff are not very attentive even when only two couple eating at a time. The other issue is that when you book through hotels.com it shows that you receive a bottle of spirits as a gold member. We enquired about our free bottle and was told they would need to speak to the manager but didn’t hear back from them. We had three bookings in total. So overall I would say above average but not excellent.
10
Rachel
1 avr. 2024
·
A séjourné 3 nuits
A beautiful hotel in an excellent location. Breakfasts were fabulous, as was the evening meal that we ate there. All staff were friendly and attentive. Disappointed that our room did not look over the square. Also Disappointed to be told that it was not possible to reserve an outside table for dinner, then to arrive and see that the tanle next to us had a reserved sign.
A beautiful hotel in an excellent location. Breakfasts were fabulous, as was the evening meal that we ate there. All staff were friendly and attentive. Disappointed that our room did not look over the square. Also Disappointed to be told that it was not possible to reserve an outside table for dinner, then to arrive and see that the tanle next to us had a reserved sign.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
L'hôtel est constamment salué pour son emplacement direct sur la place principale du marché, offrant un accès facile à pied aux sites de la vieille ville. Plusieurs clients ont également trouvé les chambres calmes malgré l'animation des environs.
Avis de voyageur à ce sujet
10
Keith
2 mai 2023
·
We just had a wonderful stay! You cannot beat the location as it is right on the square and we loved the old world charm of the Hotel. The room was large and grand. The staff were so nice and very helpful in pre planning our trip (tours, transport & Restaurant reservations). Also loved the 2 Americano’s each morning and the Prosecco at their outdoor Cafe!
We just had a wonderful stay! You cannot beat the location as it is right on the square and we loved the old world charm of the Hotel. The room was large and grand. The staff were so nice and very helpful in pre planning our trip (tours, transport & Restaurant reservations). Also loved the 2 Americano’s each morning and the Prosecco at their outdoor Cafe!
10
Beata
20 juin 2025
·
A séjourné 4 nuits
A great hotel in a great location, right on the main square. Walking distance to all main sights, restaurants etc. Rooms were super comfortable. Staff were very helpful. I thought the breakfast buffet was a little limited for a hotel pitching at this level but the ala carte menu and staff flexibility to make changes was good.
A great hotel in a great location, right on the main square. Walking distance to all main sights, restaurants etc. Rooms were super comfortable. Staff were very helpful. I thought the breakfast buffet was a little limited for a hotel pitching at this level but the ala carte menu and staff flexibility to make changes was good.
10
Granville
6 janv. 2025
·
A séjourné 3 nuits
Terrific room at a very reasonable rate with first rate, friendly staff and perfect location right on the city square.
Terrific room at a very reasonable rate with first rate, friendly staff and perfect location right on the city square.
10
Bruce
23 avr. 2024
·
A séjourné 3 nuits
Very nice place to stay right on the market square. Had a suite and it was truly amazing, and very clean just like the rest of the establishment. Example one morning after breakfast, one of the staff was cleaning the elevator to include the mirror. Staff was very nice and courteous. Breakfast was so delicious and freshly made. Ate dinner in the restaurant one night and it was amazing and again staff was great. I would stay here again if I plan to go to Krakow again.
Very nice place to stay right on the market square. Had a suite and it was truly amazing, and very clean just like the rest of the establishment. Example one morning after breakfast, one of the staff was cleaning the elevator to include the mirror. Staff was very nice and courteous. Breakfast was so delicious and freshly made. Ate dinner in the restaurant one night and it was amazing and again staff was great. I would stay here again if I plan to go to Krakow again.
10
Janusz
5 janv. 2025
·
A séjourné 1 nuit
Amazing location, right in the heart of the Old Town . Beautifully restored and preserved property . Everything you might expect from the top rated hotel . Can’t wait to come back here and spend few days in wonderful Krakow !
Amazing location, right in the heart of the Old Town . Beautifully restored and preserved property . Everything you might expect from the top rated hotel . Can’t wait to come back here and spend few days in wonderful Krakow !
10
david
1 juin 2024
·
A séjourné 3 nuits
Perfect position on the square
Perfect position on the square
10
Paige
4 déc. 2024
·
A séjourné 2 nuits
Comfortable room, friendly staff and the absolute best location!!!
Comfortable room, friendly staff and the absolute best location!!!
10
Caroline
1 déc. 2023
·
A séjourné 2 nuits
Beautiful boutique hotel with courteous and friendly staff with good English. Great breakfast. Amazing decor including mult-floor chandelier and richly decorated rooms. Perfect location for the Christmas markets in the square. Clean and tidy too.
Beautiful boutique hotel with courteous and friendly staff with good English. Great breakfast. Amazing decor including mult-floor chandelier and richly decorated rooms. Perfect location for the Christmas markets in the square. Clean and tidy too.
8
Pat
16 janv. 2026
·
A séjourné 1 nuit
Overall happy with the stay but not perfect! The young lady at reception and the Englishman doorman was a delight. We booked the large room and it certainly was that. Very large bedroom and an extra sitting room. The beds and pillows are above average. The whole hotel, room and bathroom was kept extremely clean. The flavours from the food from the restaurant in house was amazing. The fish and chips, dumplings and French toast was outstanding. The location of the hotel is superb facing the main square and walking distance to everything else. We stayed there for 5 nights. The disappointing aspect was the breakfast. On the first morning we received a buffet of cold meats and croissants, fruit, cereal and yoghurt and an opportunity to order off the menu for a hot meal. Unfortunately for the following 3 breakfasts the buffet option was removed even though the breakfast cost was the same (apparently there wasn’t enough rooms booked). The coffee we ordered each morning came to us barely warm even when ordering it extra hot. The waitress staff are not very attentive even when only two couple eating at a time. The other issue is that when you book through hotels.com it shows that you receive a bottle of spirits as a gold member. We enquired about our free bottle and was told they would need to speak to the manager but didn’t hear back from them. We had three bookings in total. So overall I would say above average but not excellent.
Overall happy with the stay but not perfect! The young lady at reception and the Englishman doorman was a delight. We booked the large room and it certainly was that. Very large bedroom and an extra sitting room. The beds and pillows are above average. The whole hotel, room and bathroom was kept extremely clean. The flavours from the food from the restaurant in house was amazing. The fish and chips, dumplings and French toast was outstanding. The location of the hotel is superb facing the main square and walking distance to everything else. We stayed there for 5 nights. The disappointing aspect was the breakfast. On the first morning we received a buffet of cold meats and croissants, fruit, cereal and yoghurt and an opportunity to order off the menu for a hot meal. Unfortunately for the following 3 breakfasts the buffet option was removed even though the breakfast cost was the same (apparently there wasn’t enough rooms booked). The coffee we ordered each morning came to us barely warm even when ordering it extra hot. The waitress staff are not very attentive even when only two couple eating at a time. The other issue is that when you book through hotels.com it shows that you receive a bottle of spirits as a gold member. We enquired about our free bottle and was told they would need to speak to the manager but didn’t hear back from them. We had three bookings in total. So overall I would say above average but not excellent.
10
Robert
20 août 2025
·
A séjourné 8 nuits
Great location, friendly staff. Enjoyable stay, center of the Market Square but very quiet. A boutique hotel located in a 1514 circa building. A lot of great atmosphere. This is not a 5-star Dubai hotel, with comforts or accommodations, but I would recommend it.
Great location, friendly staff. Enjoyable stay, center of the Market Square but very quiet. A boutique hotel located in a 1514 circa building. A lot of great atmosphere. This is not a 5-star Dubai hotel, with comforts or accommodations, but I would recommend it.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La restauration sur place reçoit souvent des éloges, des dîners savoureux aux petits-déjeuners généreux ou délicieux. Cependant, le petit-déjeuner peut être inégal en termes de variété ou de disponibilité, avec parfois du café tiède et des problèmes de places assises ou de service.
Avis de voyageur à ce sujet
10
Beata
20 juin 2025
·
A séjourné 4 nuits
A great hotel in a great location, right on the main square. Walking distance to all main sights, restaurants etc. Rooms were super comfortable. Staff were very helpful. I thought the breakfast buffet was a little limited for a hotel pitching at this level but the ala carte menu and staff flexibility to make changes was good.
A great hotel in a great location, right on the main square. Walking distance to all main sights, restaurants etc. Rooms were super comfortable. Staff were very helpful. I thought the breakfast buffet was a little limited for a hotel pitching at this level but the ala carte menu and staff flexibility to make changes was good.
10
Francisco
11 nov. 2025
·
A séjourné 4 nuits
Room was very clean and cozy. Staff was very friendly and accommodating. Main square right outside the hotel. The hotels restaurant downstairs had some very tasty dishes. Shuttle service was an option I took. I felt very safe and welcomed. I defiantly will be coming back again.
Room was very clean and cozy. Staff was very friendly and accommodating. Main square right outside the hotel. The hotels restaurant downstairs had some very tasty dishes. Shuttle service was an option I took. I felt very safe and welcomed. I defiantly will be coming back again.
10
Bruce
23 avr. 2024
·
A séjourné 3 nuits
Very nice place to stay right on the market square. Had a suite and it was truly amazing, and very clean just like the rest of the establishment. Example one morning after breakfast, one of the staff was cleaning the elevator to include the mirror. Staff was very nice and courteous. Breakfast was so delicious and freshly made. Ate dinner in the restaurant one night and it was amazing and again staff was great. I would stay here again if I plan to go to Krakow again.
Very nice place to stay right on the market square. Had a suite and it was truly amazing, and very clean just like the rest of the establishment. Example one morning after breakfast, one of the staff was cleaning the elevator to include the mirror. Staff was very nice and courteous. Breakfast was so delicious and freshly made. Ate dinner in the restaurant one night and it was amazing and again staff was great. I would stay here again if I plan to go to Krakow again.
4
David
25 sept. 2024
·
A séjourné 2 nuits
No turn down service. No replacement of towels until next day. No separate shower and bath tub very high step. Selection for breakfast less than poor. Can not be considered a 5 star hotel, rather 3 star at best
No turn down service. No replacement of towels until next day. No separate shower and bath tub very high step. Selection for breakfast less than poor. Can not be considered a 5 star hotel, rather 3 star at best
10
Judith
10 sept. 2024
·
A séjourné 8 nuits
Over 30 years in 15 countries, I have never stayed at a luxury hotel for the same price as a tiny room anywhere. The 700- yr. old building is directly on Cloth Hall Square. The room had a king-size bed, 2 nightstands, 2 wing chairs, dresser with 6 drawers and mini fridge, chifforobe, full length mirror, desk, chair and many outlets. The bathroom had a large shower with great water pressure and hot water. Extra-large towels, terry robes and slippers. The room was decorated with elegant draperies, matching bedding and wallpaper. Wonderful air conditioning. Free bottled Perrier in room daily. The hotel has 16 rooms, so they cater to their guests with sincerity and graciousness. The front desk staff were always nice and helpful, our thanks especially to Brygetta, Miro and Natalie. We were upgraded to the morning breakfast. The hotel has its own restaurant, the Amalia, we had several wonderful dinners there. Breakfast was served in a large room, or outside under the umbrella tables directly on the Square. The buffet was generous with juices, breads, pretzels, croissants, butter, jams, whole fruits, yogurt with granola and berries, Crème Brule with berries, meat, cheeses, cereals, pastries Or, you could order a hot breakfast from their menu. That meal was large enough for 2 people and it was delicious. The wait staff were always friendly. We received our bottle of Prosecco as an Expedia member. It was a true time capsule of Krakow. I cannot recommend this hotel highly enough!
Over 30 years in 15 countries, I have never stayed at a luxury hotel for the same price as a tiny room anywhere. The 700- yr. old building is directly on Cloth Hall Square. The room had a king-size bed, 2 nightstands, 2 wing chairs, dresser with 6 drawers and mini fridge, chifforobe, full length mirror, desk, chair and many outlets. The bathroom had a large shower with great water pressure and hot water. Extra-large towels, terry robes and slippers. The room was decorated with elegant draperies, matching bedding and wallpaper. Wonderful air conditioning. Free bottled Perrier in room daily. The hotel has 16 rooms, so they cater to their guests with sincerity and graciousness. The front desk staff were always nice and helpful, our thanks especially to Brygetta, Miro and Natalie. We were upgraded to the morning breakfast. The hotel has its own restaurant, the Amalia, we had several wonderful dinners there. Breakfast was served in a large room, or outside under the umbrella tables directly on the Square. The buffet was generous with juices, breads, pretzels, croissants, butter, jams, whole fruits, yogurt with granola and berries, Crème Brule with berries, meat, cheeses, cereals, pastries Or, you could order a hot breakfast from their menu. That meal was large enough for 2 people and it was delicious. The wait staff were always friendly. We received our bottle of Prosecco as an Expedia member. It was a true time capsule of Krakow. I cannot recommend this hotel highly enough!
10
CLAIRE
11 juil. 2023
·
A séjourné 2 nuits
Excellent location. Helpful staff. Great breakfast
Excellent location. Helpful staff. Great breakfast
10
Caroline
1 déc. 2023
·
A séjourné 2 nuits
Beautiful boutique hotel with courteous and friendly staff with good English. Great breakfast. Amazing decor including mult-floor chandelier and richly decorated rooms. Perfect location for the Christmas markets in the square. Clean and tidy too.
Beautiful boutique hotel with courteous and friendly staff with good English. Great breakfast. Amazing decor including mult-floor chandelier and richly decorated rooms. Perfect location for the Christmas markets in the square. Clean and tidy too.
8
Pat
16 janv. 2026
·
A séjourné 1 nuit
Overall happy with the stay but not perfect! The young lady at reception and the Englishman doorman was a delight. We booked the large room and it certainly was that. Very large bedroom and an extra sitting room. The beds and pillows are above average. The whole hotel, room and bathroom was kept extremely clean. The flavours from the food from the restaurant in house was amazing. The fish and chips, dumplings and French toast was outstanding. The location of the hotel is superb facing the main square and walking distance to everything else. We stayed there for 5 nights. The disappointing aspect was the breakfast. On the first morning we received a buffet of cold meats and croissants, fruit, cereal and yoghurt and an opportunity to order off the menu for a hot meal. Unfortunately for the following 3 breakfasts the buffet option was removed even though the breakfast cost was the same (apparently there wasn’t enough rooms booked). The coffee we ordered each morning came to us barely warm even when ordering it extra hot. The waitress staff are not very attentive even when only two couple eating at a time. The other issue is that when you book through hotels.com it shows that you receive a bottle of spirits as a gold member. We enquired about our free bottle and was told they would need to speak to the manager but didn’t hear back from them. We had three bookings in total. So overall I would say above average but not excellent.
Overall happy with the stay but not perfect! The young lady at reception and the Englishman doorman was a delight. We booked the large room and it certainly was that. Very large bedroom and an extra sitting room. The beds and pillows are above average. The whole hotel, room and bathroom was kept extremely clean. The flavours from the food from the restaurant in house was amazing. The fish and chips, dumplings and French toast was outstanding. The location of the hotel is superb facing the main square and walking distance to everything else. We stayed there for 5 nights. The disappointing aspect was the breakfast. On the first morning we received a buffet of cold meats and croissants, fruit, cereal and yoghurt and an opportunity to order off the menu for a hot meal. Unfortunately for the following 3 breakfasts the buffet option was removed even though the breakfast cost was the same (apparently there wasn’t enough rooms booked). The coffee we ordered each morning came to us barely warm even when ordering it extra hot. The waitress staff are not very attentive even when only two couple eating at a time. The other issue is that when you book through hotels.com it shows that you receive a bottle of spirits as a gold member. We enquired about our free bottle and was told they would need to speak to the manager but didn’t hear back from them. We had three bookings in total. So overall I would say above average but not excellent.
10
Rachel
1 avr. 2024
·
A séjourné 3 nuits
A beautiful hotel in an excellent location. Breakfasts were fabulous, as was the evening meal that we ate there. All staff were friendly and attentive. Disappointed that our room did not look over the square. Also Disappointed to be told that it was not possible to reserve an outside table for dinner, then to arrive and see that the tanle next to us had a reserved sign.
A beautiful hotel in an excellent location. Breakfasts were fabulous, as was the evening meal that we ate there. All staff were friendly and attentive. Disappointed that our room did not look over the square. Also Disappointed to be told that it was not possible to reserve an outside table for dinner, then to arrive and see that the tanle next to us had a reserved sign.
10
Orly
16 juil. 2024
·
A séjourné 3 nuits
Goede kamer. Ik vond het matras een beetje hard. Alles is schoon. Goed ontbijt.
Goede kamer. Ik vond het matras een beetje hard. Alles is schoon. Goed ontbijt.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Paul
il y a 2 semaines
·
A séjourné 4 nuits
Great place and centrally located, biggest problem is, I’m unable to properly fill out the evaluation since the app only provides limited access to the reviews
Great place and centrally located, biggest problem is, I’m unable to properly fill out the evaluation since the app only provides limited access to the reviews
10
Denis
il y a 2 semaines
·
A séjourné 4 nuits
The hotel is in a marvellous location next to the Main Square. It is an attractive building with period features. The breakfast was the best I have ever had in a hotel, full of interesting hot and cold dishes. The staff were very helpful. We stayed in the Penthouse, a large apartment sitting on top of the fourth floor. It was very stylishly decorated with areas for the bedroom, living and dining area. Note that the lift only went to the fourth floor so there was a staircase up to the room. Overall a remarkable hotel.
The hotel is in a marvellous location next to the Main Square. It is an attractive building with period features. The breakfast was the best I have ever had in a hotel, full of interesting hot and cold dishes. The staff were very helpful. We stayed in the Penthouse, a large apartment sitting on top of the fourth floor. It was very stylishly decorated with areas for the bedroom, living and dining area. Note that the lift only went to the fourth floor so there was a staircase up to the room. Overall a remarkable hotel.
10
Jan Viggo
le mois dernier
·
A séjourné 4 nuits
Vi hadde en fin feiring av bryllupsdag på hotellets restaurant. Rommet var fantastisk, det samme var frokosten. Deilig å velge fra egen meny. Alt var supert.
Vi hadde en fin feiring av bryllupsdag på hotellets restaurant. Rommet var fantastisk, det samme var frokosten. Deilig å velge fra egen meny. Alt var supert.
10
Christian
16 août 2026
·
A séjourné 3 nuits
Todo perfecto, la habitación muy grande y limpia, la ubicación inmejorable y el personal de primera. Totalmente recomendado
Todo perfecto, la habitación muy grande y limpia, la ubicación inmejorable y el personal de primera. Totalmente recomendado
10
Geir
13 août 2026
·
A séjourné 2 nuits
Great location, great rooms, great Staff. We had a great experience overall. When we come back we will stay at exactly the same hotel
Great location, great rooms, great Staff. We had a great experience overall. When we come back we will stay at exactly the same hotel
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 02:00
Avant 12:00
Dépôt de garantie
Pour cet établissement, un dépôt de garantie entièrement remboursable vous sera demandé.
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Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-20: 246.27850810546875USD
- 2026-09-21: 194.25151691436767USD
- 2026-09-22: 215.44089939422608USD
- 2026-09-23: 363.92177854156495USD
- 2026-09-24: 297.4014383834839USD
- 2026-09-25: 290.9442602828979USD
- 2026-09-26: 290.9442602828979USD
- 2026-09-27: 200.62626593170165USD
- 2026-09-28: 248.19038351669312USD
- 2026-09-29: 195.16836553115843USD
- 2026-09-30: 186.56685920562742USD
- 2026-10-01: 311.80336663970945USD
- 2026-10-02: 317.6786779815674USD
- 2026-10-03: 282.93693609695435USD
- 2026-10-04: 165.64185506515503USD
- 2026-10-05: 186.4925645713806USD
- 2026-10-06: 247.6332174934387USD
- 2026-10-07: 310.68795USD
- 2026-10-08: 295.78409999999997USD
- 2026-10-09: 316.9705085952759USD
- 2026-10-10: 311.99600438690186USD
- 2026-10-11: 197.4998560569763USD
- 2026-10-12: 255.1297332687378USD
- 2026-10-13: 451.57090390777586USD
- 2026-10-14: 254.24502009887695USD
- 2026-10-15: 419.77542446594236USD
- 2026-10-16: 228.36734356155395USD
- 2026-10-17: 284.7167010589599USD
- 2026-10-18: 148.57992699737548USD
- 2026-10-19: 246.39504939422608USD
- 2026-10-20: 234.9048690261841USD
- 2026-10-21: 225.7045447998047USD
- 2026-10-22: 200.54576112670898USD
- 2026-10-23: 179.2369159538269USD
- 2026-10-24: 276.9612998840332USD
- 2026-10-25: 180.31554389190674USD
- 2026-10-26: 187.6399417236328USD
- 2026-10-27: 199.48229999999998USD
- 2026-10-28: 185.1046876235962USD
- 2026-10-29: 159.98764329528808USD
- 2026-10-30: 157.06365USD
- 2026-10-31: 147.8130496307373USD
- 2026-11-01: 115.79145USD
- 2026-11-02: 111.52387314376831USD
- 2026-11-03: 116.9379USD
- 2026-11-04: 116.9379USD
- 2026-11-05: 114.02258345031738USD
- 2026-11-06: 146.67289726867676USD
- 2026-11-07: 112.27717560195923USD
- 2026-11-08: 114.02258345031738USD
- 2026-11-09: 146.2592736568451USD
- 2026-11-10: 127.11922128295897USD
- 2026-11-11: 145.59915USD
- 2026-11-12: 175.5111283882141USD
- 2026-11-13: 115.5827970096588USD
- 2026-11-14: 147.8130496307373USD
- 2026-11-15: 144.4527USD
- 2026-11-16: 116.77311180725097USD
- 2026-11-17: 116.9379USD
- 2026-11-18: 115.79145USD
- 2026-11-19: 172.24176213226318USD
- 2026-11-20: 143.6742857105255USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
Le dépôt de garantie suivant (entièrement remboursable) vous sera demandé.
Deposit: PLN 1000 per accommodation, per stay
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit et les espèces
- Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Pour les soins spa, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- L'hébergement est gratuit pour un enfant âgé de 8 ans ou moins qui occupe la même chambre que ses parents ou tuteurs et qui utilise la literie en place.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- Le petit déjeuner préparé sur commande coûte environ 180 PLN par personne
- Navette aéroport : 130 PLN par véhicule, aller simple, maximum 2 passager(s)
- Prix pour le stationnement à proximité : 150 PLN par jour (à 700 mètres)
- Lit d'appoint : 200.0 PLN par jour
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Navette aéroport
Restaurant
Centre d'affaires
Service en chambre
Service de voiturier
Services
Centre d'affaires
Organisation d'excursions
Nettoyage à sec
Ménage
Salle de banquet
Coffre-fort
Consigne à bagage
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Concierge Services
Activités
Jardin
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Hammam
Massage
Petit-déjeuner en chambre
Parking
Parking
Navette aéroport
Service de voiturier
Connexion Internet
Wi-fi gratuit