蒙蒂塞洛貝斯特韋斯特酒店

The room smelled, the fan in the bathroom was deafeningly loud, the toilet moved around when you were sitting on it, the pool was unuseable, and the breakfast room was boiling hot.

This property had an easy check-in experience. The area had excellent outdoor lighting. The room were clean, comfortable beds and shower pressure was great

The pool was tiny and unheated. The bathroom door lock was broken, the housekeeping did a poor job of cleaning. The front desk was courteous within their means. I will not be returning so fast.

Room was beautiful and clean. Everything functioned properly. The staff was cheerful, respectful, and professional. Each had a great smile and warm personality. Our only issue was the size of the bathroom. It had a great tub and a fully functioning jacuzzi but it was small. Very small. Also, the mixer handle of the shower/tub was not functioning properly. Turned to the top it was off. Turn it to the left it went from cold to colder. Turn it back to the top the water would stop. Now turn it to the right and it would start out scalding hot and as you turned it all the way to the right it would be very hot. There was no way of getting a comfortable mixture of warm water. I ended taking extremely hot showers. Not fun. But otherwise the accommodations were excellent and I would be happy to return and recommend this place to my friends. (Of course I would give them a heads up about the shower and tell them to see if other rooms have a larger bathroom.) Also, I really enjoyed your swimming pool. Very refreshing.

Very convenient to highway, so the area is what you would expect. The hilly parking lot was a little awkward

Nice Indoor Pool, but no lights on in the room. (I should have asked) everything was fine.

Staff were courteous and accommodating. The only issue was the temperature of the pool (tooncold to swim)

the pool did not look inviting, the free hot breakfast was hot and well maintained.

The place is quiet and clean. It is easy to park.

It was an OK hotel. Pool was FREEZING, breakfast room was HOT, no elevator. Place was clean and staff was very helpful

Room was supposedly smoke free, but wreaked of undistinguishable smell, even worse when air-conditioning was on. Told front desk clerk, who came and sprayed Glad apple bathroom spray on the rug-which didn't even begin to mask the smell. Also the beds seemed damp/clammy, and the room was very outdated. Unfortunately they didn't have any other rooms or nearby hotels, so we had to endure the night the best that we could. The fee to stay was not offered to be waived, but merely $20 taken off of the bill. I would definitely not recommend to others, or stay again myself.

We did not get our room cleaned for two days even when the tag on the front door asked for service. Our toilet waa small and very low, but perfect for our 6 year old. We stayed there before and I dont recall the same. Maybe some rooms vary

There was hair in the shower. The carpet in the hallway smells a lot. The hotel is very poorly maintain.

The place was decent enough with comfy beds, but after I woke with big swollen itchy bug bites on my thighs and backside, it kind of nullified anything else.

This property is not clean or well maintained. The pillowcases had brown spots on them, and the bed’s headboard had a white substance smeared all over it. Unfortunately, there are very few other lodging choices in this part of NY state, so this Best Western is also appallingly expensive.

The room was clean, staff was amazing, breakfast was great and the check in and out was quick.

There was hair in the shower. The carpet in the hallway smells horribly. That's a very poorly maintain hotel.

The room was clean. Large room and nice. Bed was comfortable. Hot tub was relaxing.

Rooms are older, bathroom really gross and smelly Great location

The girl at desk was courteous and was imformative. however the room could of had soap at sink. And cleaning could have been better.

Walls too thin. Guests in next room were noisy and kept us awake.

It is a unique spot with the view towards the valley from the balcony plus the sunset.

Dated... like walking back in time to 1982. However, the front desk lady was incredibly nice and very helpful.

Very small bathroom. Toilet did not flush well.

It was very noisy due to, 1) ice machine in the hallway. It constantly produced ice and 2) our room was right above the hotel's main ac unit. I called to complain and the woman at the front desk told me that that's no bother. Nobody complained before and she is standing right next to it, and it doesn't bother her at all. Too bad it's bothering me, and there is nothing she can do about

Ok for the price. Very tiny bathroom.

It’s an odd place is the best way I can describe the property. It’s not dirty but it looks dirty due to old fashion style sinks, furniture, the carpet is awful . Huge gap under my door . No sink in bathroom. My room felt like it was a carpeted garage it was just all odd . Would not stay again

The room was clean. Large room and nice. Bed was comfortable. Hot tub was relaxing.

The property has a very nice room and so no complaints there. But sound isolation is not good - we were on the first floor (not recommended) and activities in the recreation area were easily heard. More troubling than that by far is the ease by which sounds from overhead intrude upon your space, especially if you have adults above who seem oblivious to expected behavior while in a hotel. The front desk help did quell the action above so that there was needed quiet beginning around 10:30 PM. Breakfast is in a place of few tables and very crowded conditions, but there was nice variety of foods, including fresh oatmeal, not just packets of instant stuff.

Our room was spacious and with an unexpected balcony. The noise level was quite low which allowed for a good night’s sleep. Breakfast was one of the better ones we have experienced. Staff was very friendly and efficient. Restaurant next door was good. Short distance to Bethel Woods. All around a great experience!

We stayed here for 3 days/2 nights to attend a concert at Bethel Woods. It’s about 15 minutes away, straight down Hwy 17B along part of the Woodstock Heritage Trail. We arrive about an hour and a half before check in, so we asked if early check in was available. We were able to! The front desk staff member was friendly and helpful, and put us on the same floor and section with concert goers. They also gave restaurant recommendations. The room was very clean and the beds were extremely comfortable. The shower had great water pressure. Continental breakfast was included. The food was selection was very good (fruits, yogurt, waffles, oatmeal, bagels, muffins, eggs, sausage and bacon). Staff was very quickly to keep everything stocked and clean, and were very nice. There is a pool and sauna, but I can’t review them because we unfortunately forgot our swimwear. There were people swimming, though, and they seemed to be enjoying themselves. The only drawback was that there wasn’t 24 hour access to coffee hot water for tea, except the small coffee maker in the room. There is a diner around the corner with excellent food and friendly staff that will give you tips if you’re attending a concert at Bethel Woods for the first time. There is also an Italian restaurant right next door, Colossio’s. It was AMAZING!

When we checked in AC was not on in room and the room smelled very musty. Bathroom was incredibly small. There wasn’t a “Do not disturb” placard for door so I found housekeeping in hallway and got one from then. We had it on our door when we left the next morning and when we returned that evening it was gone and housekeepers has been in our room. I went to front desk and got another placard. Placed on door again and same thing returned that evening and placard was gone. Found same housekeeper in hall and she accused me of taking it off!

The staff was friendly and helpful despite challenging even dangerous storm conditions. They made an extra effort to make us feel welcome.

Quick check in and check out. Very comfortable, clean room. Delicious breakfast. Friendly staff. Convenient location.

We came to stay here because it it close to Bethel Woods. We had booked a room with a king-size bed but they were overbooked. But the 2 staff on duty were so kind and looked for solutions and ended up giving us the honeymoon suite at no extra charge. Many thanks and appreciation to Nestor and Grace! You made our stay wonderful and we will be back!

The room was clean, staff was amazing, breakfast was great and the check in and out was quick.

Staff were courteous and accommodating. The only issue was the temperature of the pool (tooncold to swim)

Really nice place to stay! Staff is awesome.

Booked a month in advance by mistake wro g location . When i called within 24 hrs to cancel tbey said no refunds! When i asked for a credit they said no credit! The man on the phone was rude and disrespectful. When i tried to make him understand my side he hung up . When i called back tjey hung up again. I will never ever use a best western again and i will let the world know Beware of the best Western in Monticello. Terrible!!!

Very friendly staff

Good hotel with friendly service and free breakfast... great location for concerts at Bethel Woods (Woodstock)

This property is in a great location. Very easy access to Bethel Wood concert venue.

Good alternative. About a 6 min drive from Resorts Worlds Casino. A good economical option when its a holiday and casino rates are sky high.

Comfy and very friendly, also great location.

We were in town for a quick stay for a wedding nearby. The location was easy to find, right off the highway and the staff were very friendly! The room was a bit dated, but that wasn’t necessarily a bad thing. Everything was clean, beds were comfy enough. I took advantage of the breakfast, which was a simple one, but still delicious. Check out was simple and again, the staff were very friendly.

It was a nice hotel, with friendly staff members and convenient to our venue.

It was clean and easy to get to

The Monticello Best Western was ideally located near the raceway and Bethel Woods. The price was reasonable and the property was safe and clean

Close to the casino

Nice hotel, good breakfast and close to Bethel Woods

We stayed here for 3 days/2 nights to attend a concert at Bethel Woods. It’s about 15 minutes away, straight down Hwy 17B along part of the Woodstock Heritage Trail. We arrive about an hour and a half before check in, so we asked if early check in was available. We were able to! The front desk staff member was friendly and helpful, and put us on the same floor and section with concert goers. They also gave restaurant recommendations. The room was very clean and the beds were extremely comfortable. The shower had great water pressure. Continental breakfast was included. The food was selection was very good (fruits, yogurt, waffles, oatmeal, bagels, muffins, eggs, sausage and bacon). Staff was very quickly to keep everything stocked and clean, and were very nice. There is a pool and sauna, but I can’t review them because we unfortunately forgot our swimwear. There were people swimming, though, and they seemed to be enjoying themselves. The only drawback was that there wasn’t 24 hour access to coffee hot water for tea, except the small coffee maker in the room. There is a diner around the corner with excellent food and friendly staff that will give you tips if you’re attending a concert at Bethel Woods for the first time. There is also an Italian restaurant right next door, Colossio’s. It was AMAZING!

The room smelled, the fan in the bathroom was deafeningly loud, the toilet moved around when you were sitting on it, the pool was unuseable, and the breakfast room was boiling hot.

It was a pleasant stay. The breakfast was very good. Lots of choices🙂

The breakfast area had flies and bugs in there.

We were in town for a quick stay for a wedding nearby. The location was easy to find, right off the highway and the staff were very friendly! The room was a bit dated, but that wasn’t necessarily a bad thing. Everything was clean, beds were comfy enough. I took advantage of the breakfast, which was a simple one, but still delicious. Check out was simple and again, the staff were very friendly.

Breakfast options very less and dining area was not clean (floor and food areas). Egg was not scrambled well.

The room was clean, staff was amazing, breakfast was great and the check in and out was quick.

Always easy check in and check out. Staff is always pleasant and breakfast is pretty good.

Very clean, comfy beds, good friendly staff and nice breakfast. A very good value.

Great stay! Big room, comfy bed, sweet bath tub! Breakfastvin the morning was top tier! 10 outta 10 will stay again!