Compared to our usual Hilton stays, this hotel is well below average, though it worked for us since we only needed a place to sleep and were out and about all day. The staff was helpful, the room was clean, the view was great, and the kitchen was well-equipped with a fridge, stove, utensils, and an air-fryer microwave. The nearby 7-Eleven was also very convenient. However, the property has severe maintenance and safety issues. Our room had peeling wall coverings, improperly installed kitchen tiles, and dangerous, exposed electrical wiring. Additionally, the laundry room is falling apart with broken machines and a broken coin changer. Finally, their amenity policy is unacceptable. Despite charging a $25 daily amenity fee, they only gave us a single 24-hour gym pass for our 6-day stay and wanted to charge extra for my wife. I would give this place a 5star for the beautiful view and the kitchen being well equipped. We stayed at 3601@36th floor and the view of the mountains was amazing! If u don’t mind the rest, then i would recommend this place. We didn’t see any cockroaches unlike some other hotels we stayed in Hawaii i hope this helps :)✌️
Compared to our usual Hilton stays, this hotel is well below average, though it worked for us since we only needed a place to sleep and were out and about all day. The staff was helpful, the room was clean, the view was great, and the kitchen was well-equipped with a fridge, stove, utensils, and an air-fryer microwave. The nearby 7-Eleven was also very convenient. However, the property has severe maintenance and safety issues. Our room had peeling wall coverings, improperly installed kitchen tiles, and dangerous, exposed electrical wiring. Additionally, the laundry room is falling apart with broken machines and a broken coin changer. Finally, their amenity policy is unacceptable. Despite charging a $25 daily amenity fee, they only gave us a single 24-hour gym pass for our 6-day stay and wanted to charge extra for my wife. I would give this place a 5star for the beautiful view and the kitchen being well equipped. We stayed at 3601@36th floor and the view of the mountains was amazing! If u don’t mind the rest, then i would recommend this place. We didn’t see any cockroaches unlike some other hotels we stayed in Hawaii i hope this helps :)✌️