Castle at Waikīkī Grand
115 $US
/nuit
Moyenne pour novembre
Prix pour Castle at Waikīkī Grand
Sélectionnez les dates pour voir les prix et les disponibilités
115 $US
/nuit
Moyenne pour novembre
Prix moyens mensuels
À Castle at Waikīkī Grand, les prix par nuit s'élèvent en moyenne à 97 $US pendant le mois le moins cher (décembre) et à 137 $US pendant le mois le plus cher (mars), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 109 $US |
| février | 104 $US |
| mars | 137 $US |
| avril | 122 $US |
| mai | 123 $US |
| juin | 124 $US |
| juillet | 134 $US |
| août | 123 $US |
| septembre | 107 $US |
| octobre | 123 $US |
| novembre | 115 $US |
| décembre | 97 $US |
J
F
M
A
M
J
J
A
S
O
nov. · 115 $US
N
D
Le plus cher : mars (env. 137 $US)
Le moins cher : décembre (env. 97 $US)
À propos de cet établissement
Profitez des nombreuses infrastructures de loisirs proposées par l'hébergement et qui incluent notamment une discothèque et une piscine extérieure. Cet hôtel propose également l'accès Wi-Fi à Internet gratuit et un service d'assistance pour...
Équipements
Profitez des nombreuses infrastructures de loisirs proposées par l'hébergement et qui incluent notamment une discothèque et une piscine extérieure. Cet hôtel propose également l'accès Wi-Fi à Internet gratuit et un service d'assistance pour les visites touristiques ou l'achat de billets.
Services de l'établissement
Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, un personnel polyglotte et une consigne à bagages. Un parking payant sans service de voiturier est disponible dans l'enceinte de l'hébergement.
Repas
Castle at Waikīkī Grand vous invite à découvrir son restaurant. Pour bien finir la journée, vous trouverez sur place un bar / salon.
Chambres
Les 25 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un réfrigérateur et un micro-ondes. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Une salle de bain privée avec un ensemble douche/baignoire est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux. Les prestations offertes par l'hébergement incluent des journaux gratuits et une cafetière ou une bouilloire.
Emplacement
Castle at Waikīkī Grand est la solution idéale pour un séjour à Honolulu, en plein centre-ville, à deux pas des sites suivants : Waikiki Beach et Honolulu Zoo. Cet hôtel se trouve à 1 km de Centre commercial International Market Place et à 1,1 km de Plage Kaimana.
À proximité
Honolulu Zoo(0.1 miles)
Waikiki Beach(0.1 miles)
Parc régional Queen Kapiʻolani(0.2 miles)
Queens Beach(0.2 miles)
Plage Sans Souci(0.2 miles)
Kuhio Beach(0.2 miles)
St. Augustine by-the-sea Catholic Church (église catholique)(0.2 miles)
Statue de Duke Kahanamoku(0.4 miles)
Waikiki Shell (concerts en plein air)(0.5 miles)
Centre commercial International Market Place(0.6 miles)
Plage Kaimana(0.7 miles)
Ala Wai Golf Course (parcours de golf)(0.8 miles)
Waikiki Beach Walk(0.8 miles)
Royal Hawaiian Center(0.9 miles)
Musée militaire U.S. Army Museum of Hawai'i(1.1 miles)
Aéroport international de Honolulu Daniel K. Inouye (HNL)(11.1 miles)
Aéroport de Kalaeloa (JRF)(26.6 miles)
Parking
Restaurant
Piscine
Chambres non-fumeurs
Organisation d'excursions
Distributeur automatique de billets
Emplacement
134 Kapahulu Avenue, Waikīkī, Honolulu, Hawaï, États-Unis d’Amérique
Honolulu Zoo (0.1 miles)
Waikiki Beach (0.1 miles)
Parc régional Queen Kapiʻolani (0.2 miles)
Queens Beach (0.2 miles)
Plage Sans Souci (0.2 miles)
Kuhio Beach (0.2 miles)
Options de chambre
6
Studio, coin cuisine, vue océan
Détails de la chambre
1 Grand Lit Double
Couchages 2
400 ft²
Balcon ou terrasseSalle à manger séparéeClimatisationWi-Fi (gratuit)Kitchenette
6
Chambre Standard, vue ville
Détails de la chambre
1 Grand Lit Double
Couchages 2
400 ft²
Salle à manger séparéeClimatisationWi-Fi (gratuit)Réfrigérateur
6
City View Studio with Kitchenette
Détails de la chambre
1 Grand Lit Double
Couchages 3
400 ft²
Salle à manger séparéeClimatisationWi-Fi (gratuit)Kitchenette
6
Studio, coin cuisine
Détails de la chambre
1 Grand Lit Double
Couchages 3
400 ft²
Salle à manger séparéeClimatisationWi-Fi (gratuit)Kitchenette
Avis des voyageurs sur Castle at Waikīkī Grand
7.8
Bien
Basé sur 1 000 avis vérifiés
Qui séjourne ici ?
Affaires
9%
Couples
44%
Familles
28%
Groupes
10%
Solo
6%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Les voyageurs décrivent le Castle at Waikīkī Grand comme un hébergement économique dans un emplacement de premier choix, à proximité de la plage de Waikīkī et du zoo, avec vue sur Diamond Head ou sur l'océan depuis certaines chambres et la terrasse sur le toit, mais avec une qualité inégale selon les unités, qui sont détenues individuellement.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Les voyageurs décrivent le Castle at Waikīkī Grand comme un hébergement économique dans un emplacement de premier choix, à proximité de la plage de Waikīkī et du zoo, avec vue sur Diamond Head ou sur l'océan depuis certaines chambres et la terrasse sur le toit, mais avec une qualité inégale selon les unités, qui sont détenues individuellement.
La propreté est une préoccupation récurrente, avec des signalements de cafards, de sols sales, de linge taché et peu ou pas de service de ménage malgré des frais de nettoyage obligatoires. Le service est mitigé : beaucoup louent le personnel aimable, mais l'enregistrement en deux étapes dans un bureau au cinquième étage déconcerte certains et les réponses aux problèmes peuvent être lentes. Les aspects pratiques peuvent frustrer, notamment le stationnement payant limité qui nécessite une réservation à l'avance, le bruit de la rue ou du club à travers les fenêtres fines, et une piscine parfois fermée, froide ou peu attrayante. Attendez-vous à un excellent emplacement avec des chambres variables et des compromis.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Le stationnement est rare, nécessite souvent une réservation à l'avance et des frais supplémentaires, bien que certains clients aient utilisé le stationnement de rue à proximité. La piscine était parfois fermée, froide ou sale, et le bar/club sur place ajoute au bruit nocturne ; la terrasse sur le toit offre une vue magnifique.
Avis de voyageur à ce sujet
2
Dwaine
9 avr. 2025
·
A séjourné 6 nuits
This is the worst hotel i can remember staying in in the past 30 years. The rooms did not match the pictures on the webpages. There was mold in the showers The rooms were furnished with second hand furniture. The swimming pool was too dirty for swimming. And there is no room cleaning service. The only positive was the proximity to the beach.
This is the worst hotel i can remember staying in in the past 30 years. The rooms did not match the pictures on the webpages. There was mold in the showers The rooms were furnished with second hand furniture. The swimming pool was too dirty for swimming. And there is no room cleaning service. The only positive was the proximity to the beach.
10
MAKI
7 janv. 2024
·
A séjourné 5 nuits
This was my first time using a hotel condominium, and it was comfortable. Check-in and check-out were done in room 512. Although the business hours of the management office and the front desk are different, there was no problem if we informed them in advance that we would be checking out early in the morning. The view from the observation deck in the common space is spectacular. I stayed in room 515, and the view from the lanai was wonderful as you could see Diamond Head and the ocean at the same time. In January, I was lucky enough to see the sun setting over the sea. I really liked the interior of the room and the plants. The kitchen was easy to use and had plenty of cooking utensils. The hospitality of all the staff was also wonderful. Thank you for your kindness.
This was my first time using a hotel condominium, and it was comfortable. Check-in and check-out were done in room 512. Although the business hours of the management office and the front desk are different, there was no problem if we informed them in advance that we would be checking out early in the morning. The view from the observation deck in the common space is spectacular. I stayed in room 515, and the view from the lanai was wonderful as you could see Diamond Head and the ocean at the same time. In January, I was lucky enough to see the sun setting over the sea. I really liked the interior of the room and the plants. The kitchen was easy to use and had plenty of cooking utensils. The hospitality of all the staff was also wonderful. Thank you for your kindness.
2
Jonathan
20 juin 2025
·
A séjourné 3 nuits
Surprise cleaning fee $159 up front! Unknown to me. Restaurant/bar is 21+ only (did not advertise that before I booked) I have 8?yr old child with me. Also pool was not open due to construction (also not disclosed before I booked). Then was asked to move to another room shortly after settling in. Evening front desk clerk Jonathan was very rude and out of line!! I actually rate my experience a big fat zero! Also was not disclosed that the var Hulas is a gay bar!
Surprise cleaning fee $159 up front! Unknown to me. Restaurant/bar is 21+ only (did not advertise that before I booked) I have 8?yr old child with me. Also pool was not open due to construction (also not disclosed before I booked). Then was asked to move to another room shortly after settling in. Evening front desk clerk Jonathan was very rude and out of line!! I actually rate my experience a big fat zero! Also was not disclosed that the var Hulas is a gay bar!
10
Pamela K
25 nov. 2024
·
A séjourné 5 nuits
We chose the property primarily for the location and walkability of the area. The property itself is a little dated but clean. Friendly staff. The swimming pool was cold and shaded early, it could be updated there, though frankly we did not spend any time in the pool until the last day before we had to leave.
We chose the property primarily for the location and walkability of the area. The property itself is a little dated but clean. Friendly staff. The swimming pool was cold and shaded early, it could be updated there, though frankly we did not spend any time in the pool until the last day before we had to leave.
8
Ella
13 août 2024
·
A séjourné 8 nuits
The location is very convenient and close to Waikiki beach and many food options shopping. Staff was very kind. Room seemed very clean, ac worked great. The view was very beautiful, and the patio was a nice plus. We were able to get free parking a couple of blocks down, which the staff recommended. If you don’t mind walking I think it’s a great option! Be aware that there is a nightclub below so if you are sensitive to noise that may be something to note, but it didn’t bother me! One thing I do wish was that maybe an email could have been sent out before hand to explain the check in process a bit more because it was a little confusing at first with the desk being located on the fifth floor, but again nothing to really complain about! I was even able to get early check in which was great! Had a lovely time! I think it is a reasonable option for the price!
The location is very convenient and close to Waikiki beach and many food options shopping. Staff was very kind. Room seemed very clean, ac worked great. The view was very beautiful, and the patio was a nice plus. We were able to get free parking a couple of blocks down, which the staff recommended. If you don’t mind walking I think it’s a great option! Be aware that there is a nightclub below so if you are sensitive to noise that may be something to note, but it didn’t bother me! One thing I do wish was that maybe an email could have been sent out before hand to explain the check in process a bit more because it was a little confusing at first with the desk being located on the fifth floor, but again nothing to really complain about! I was even able to get early check in which was great! Had a lovely time! I think it is a reasonable option for the price!
2
Mitzi
15 juil. 2025
·
A séjourné 2 nuits
Location is great. Right across from the zoo. However, there were issues from the start. 1. If you want a parking space, you'll need to reserve it on a different website from the hotel. https://www.wghparking.com. Make sure you book it well before your trip. I didn't know this and had to find street parking the first night. 2. If you're booking a CASTLE rsvn, you'll check in at the Waikiki Grand's front desk first. Then you'll be directed to rm 503 to finish the check in. This was a first for me. There the Castle employees will give you your rm # and key code. 3. Pictures on Hotels.com were NOT accurate, at all! City view w/ kitchenette? Umm ok. But where was the couch? Luckily, there was a CAMPING COT hidden by the bathroom or else my son would've had to sleep on the floor. 4. Speaking of the floor. Still had sand on the floor when we arrive. Dirty. 5. If you need the room dark in order to sleep, forget it. The "curtains" were nothing more than sewing material with Hawaiian print on it. All the lights from the walkway illuminated the room at night. It was so bright, I had to cover my face with the blanket just to sleep. 6. The corner of the bed is very close to the kitchen cabinet. Maybe a16 inch clearance? I ended up whacking my shin on the wooden bed frame and ended up with a bleeding cut due to it. 7. Make sure you rotate the TV back against the kitchen wall before you go to bed. Or at least remember to duck. You get what you pay for. Beware
Location is great. Right across from the zoo. However, there were issues from the start. 1. If you want a parking space, you'll need to reserve it on a different website from the hotel. https://www.wghparking.com. Make sure you book it well before your trip. I didn't know this and had to find street parking the first night. 2. If you're booking a CASTLE rsvn, you'll check in at the Waikiki Grand's front desk first. Then you'll be directed to rm 503 to finish the check in. This was a first for me. There the Castle employees will give you your rm # and key code. 3. Pictures on Hotels.com were NOT accurate, at all! City view w/ kitchenette? Umm ok. But where was the couch? Luckily, there was a CAMPING COT hidden by the bathroom or else my son would've had to sleep on the floor. 4. Speaking of the floor. Still had sand on the floor when we arrive. Dirty. 5. If you need the room dark in order to sleep, forget it. The "curtains" were nothing more than sewing material with Hawaiian print on it. All the lights from the walkway illuminated the room at night. It was so bright, I had to cover my face with the blanket just to sleep. 6. The corner of the bed is very close to the kitchen cabinet. Maybe a16 inch clearance? I ended up whacking my shin on the wooden bed frame and ended up with a bleeding cut due to it. 7. Make sure you rotate the TV back against the kitchen wall before you go to bed. Or at least remember to duck. You get what you pay for. Beware
4
Herbert
17 juil. 2025
·
A séjourné 1 nuit
Partial ocean view was visible. There was no parking at this property. If you stay at this property you will not have parking
Partial ocean view was visible. There was no parking at this property. If you stay at this property you will not have parking
8
Liana
26 juil. 2024
·
A séjourné 3 nuits
The check-in process was very confusing. I was not informed that I needed to reserve parking ahead of arrival, not that it would have an extra cost.
The check-in process was very confusing. I was not informed that I needed to reserve parking ahead of arrival, not that it would have an extra cost.
6
Freddie
20 juil. 2025
·
A séjourné 8 nuits
Privately owned rooms. More like an air bnb.. the staff for our room was great. One of the lobby attendants was horrible. Parking is a commodity so make sure to call the property and book that immediately otherwise options are scarce and very expensive. The zoo is right across the street and most restaurants are pretty good.
Privately owned rooms. More like an air bnb.. the staff for our room was great. One of the lobby attendants was horrible. Parking is a commodity so make sure to call the property and book that immediately otherwise options are scarce and very expensive. The zoo is right across the street and most restaurants are pretty good.
10
Jetson Yun Kui
14 oct. 2023
·
A séjourné 6 nuits
Great spot! Right by the beach, everything you need is just a walk away! Great view on the sun deck as well!
Great spot! Right by the beach, everything you need is just a walk away! Great view on the sun deck as well!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté a suscité de nombreuses plaintes, notamment des cafards, des sols sales, du linge taché, de la moisissure et des logements non entretenus pendant les séjours malgré des frais de nettoyage. Quelques clients ont trouvé les lieux propres, mais les normes varient considérablement d'un condo à l'autre.
Avis de voyageur à ce sujet
2
Dwaine
9 avr. 2025
·
A séjourné 6 nuits
This is the worst hotel i can remember staying in in the past 30 years. The rooms did not match the pictures on the webpages. There was mold in the showers The rooms were furnished with second hand furniture. The swimming pool was too dirty for swimming. And there is no room cleaning service. The only positive was the proximity to the beach.
This is the worst hotel i can remember staying in in the past 30 years. The rooms did not match the pictures on the webpages. There was mold in the showers The rooms were furnished with second hand furniture. The swimming pool was too dirty for swimming. And there is no room cleaning service. The only positive was the proximity to the beach.
10
Lorenzo
30 oct. 2025
·
A séjourné 6 nuits
Staff was very nice. The room was clean, bathroom kind of small like in Asia. Great location in Waikiki, everything is close by. Easy ways to rent a car, easy way to book a Luau, sunset dinner in the ocean. I'll be back!
Staff was very nice. The room was clean, bathroom kind of small like in Asia. Great location in Waikiki, everything is close by. Easy ways to rent a car, easy way to book a Luau, sunset dinner in the ocean. I'll be back!
2
Diana
9 août 2025
·
A séjourné 5 nuits
Upon arrival, it was fine. We checked into the room first they try to give us a room that was hot. The AC was not working. She offered us another room where it was cold. We settled in. We go downstairs to grab something to eat. We go back upstairs and there is roaches here and there we kill them and go on about our night. We settle and put some belongings away. We go down to the beach. We’re gone for a few hours upon a return when we enter the room. The room is infested with roaches not one or two like the first time rather 10 or 20 we’re trying to kill them all but there’s just so many they’re everywhere the food that we bought are belongings on the bed on the floors and the wall. We call Castle to inform them of the roach infestation in the room. The representative told me that he would have somebody contact me. After waiting for about 20 minutes, nobody ever called. To the front desk at Waikiki grand Hotel. and informed them of what was going on. They switched us rooms, but the room they gave us was an extra room for the cleaning service. They had their at the hotel so before we could get settled in, they had to move out all the buggies and cleaning supplies so that we could sleep there. The room was clean, however very outdated with dirty carpet not to mention the reason why I booked this room.( the first room) was because it had a full kitchen. The room that they switched us to did not have a full kitchen nor a full refrigerator it did come with the hot plate.
Upon arrival, it was fine. We checked into the room first they try to give us a room that was hot. The AC was not working. She offered us another room where it was cold. We settled in. We go downstairs to grab something to eat. We go back upstairs and there is roaches here and there we kill them and go on about our night. We settle and put some belongings away. We go down to the beach. We’re gone for a few hours upon a return when we enter the room. The room is infested with roaches not one or two like the first time rather 10 or 20 we’re trying to kill them all but there’s just so many they’re everywhere the food that we bought are belongings on the bed on the floors and the wall. We call Castle to inform them of the roach infestation in the room. The representative told me that he would have somebody contact me. After waiting for about 20 minutes, nobody ever called. To the front desk at Waikiki grand Hotel. and informed them of what was going on. They switched us rooms, but the room they gave us was an extra room for the cleaning service. They had their at the hotel so before we could get settled in, they had to move out all the buggies and cleaning supplies so that we could sleep there. The room was clean, however very outdated with dirty carpet not to mention the reason why I booked this room.( the first room) was because it had a full kitchen. The room that they switched us to did not have a full kitchen nor a full refrigerator it did come with the hot plate.
2
Luciano
12 juil. 2025
·
A séjourné 6 nuits
I didn’t realize that this was partially an apartment building that they rented rooms out of. The room wasn’t very clean, even though they charge $250 cleaning fee, which is ridiculous. And there were roaches.
I didn’t realize that this was partially an apartment building that they rented rooms out of. The room wasn’t very clean, even though they charge $250 cleaning fee, which is ridiculous. And there were roaches.
6
Jana
20 mai 2023
·
A séjourné 3 nuits
Unit was very outdated. Balcony was minute. Floors were very dirty. This information has been shared with the manager of the Castle condo units.
Unit was very outdated. Balcony was minute. Floors were very dirty. This information has been shared with the manager of the Castle condo units.
4
Stephanie
3 juil. 2023
·
A séjourné 7 nuits
We were upgraded for the first part and that room was clean but road noise was awful. The second room was not noisy but the floors were filthy and mini cockroaches in the kitchen was not pleasant.
We were upgraded for the first part and that room was clean but road noise was awful. The second room was not noisy but the floors were filthy and mini cockroaches in the kitchen was not pleasant.
8
Hillary
10 juil. 2025
·
A séjourné 7 nuits
It was overall a clean space, right near the water. There were some bug issues. The women I spoke with during my time there were amazing.
It was overall a clean space, right near the water. There were some bug issues. The women I spoke with during my time there were amazing.
4
Michelle
14 avr. 2025
·
A séjourné 11 nuits
This was our second stay here we had a great experience the first time but after this stay we have vowed never again. The location is wonderful but that is about it. The room wasn't the cleanest the bedspread was gross not sure if that was even washed recently and since you only get clean towels every other day you have to use the same washcloth for two days. We even looked at moving to another hotel in the area for our stay. The room was not even close to what is being depicted online.
This was our second stay here we had a great experience the first time but after this stay we have vowed never again. The location is wonderful but that is about it. The room wasn't the cleanest the bedspread was gross not sure if that was even washed recently and since you only get clean towels every other day you have to use the same washcloth for two days. We even looked at moving to another hotel in the area for our stay. The room was not even close to what is being depicted online.
4
James
17 oct. 2023
·
A séjourné 5 nuits
They require you to remove your own trash while charging a 'cleaning' fee, yet my unit did not recieve any sort of housekeeping over the course of 5days. Not even clean towels. A roach was seen scurrying across the floor as well I left my luggage outside upon returning home to prevent unwanted guest.
They require you to remove your own trash while charging a 'cleaning' fee, yet my unit did not recieve any sort of housekeeping over the course of 5days. Not even clean towels. A roach was seen scurrying across the floor as well I left my luggage outside upon returning home to prevent unwanted guest.
2
Ray
11 déc. 2023
·
A séjourné 6 nuits
The room was dirty, yet they charge me $50 to clean. Stains on the wall, baseboards are dirty, bed headboard loose and bangs the wall, toilet loose from the floor, "cleaning lady" parked in my spot that I was paying for, keypad door locked me out twice. Furniture is old and stained. Only allowed to switch towels every other day. Dark hallways. I stayed one night and was charged $300; I could have stayed at a much nicer place for that price. I was scheduled to stay there one week; I checked out and moved to a much nicer place for less money: The manager never returned my call to discuss the $50 cleaning charge. Hotel LaCroix. Not worth the price at all. Stay elsewhere. Buyer beware. This was room 904.
The room was dirty, yet they charge me $50 to clean. Stains on the wall, baseboards are dirty, bed headboard loose and bangs the wall, toilet loose from the floor, "cleaning lady" parked in my spot that I was paying for, keypad door locked me out twice. Furniture is old and stained. Only allowed to switch towels every other day. Dark hallways. I stayed one night and was charged $300; I could have stayed at a much nicer place for that price. I was scheduled to stay there one week; I checked out and moved to a much nicer place for less money: The manager never returned my call to discuss the $50 cleaning charge. Hotel LaCroix. Not worth the price at all. Stay elsewhere. Buyer beware. This was room 904.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les logements sont généralement démodés et varient selon le propriétaire ; beaucoup mentionnent de petits agencements, des meubles et des matelas usés, des rideaux/fenêtres fins avec du bruit de la rue, et des photos ne correspondant pas à la chambre. Certains soulignent une bonne climatisation, des lits confortables ou des vues exceptionnelles.
Avis de voyageur à ce sujet
4
marc
30 nov. 2024
·
A séjourné 3 nuits
Building is run down. The castle grand is an older section of the Waikiki Grand that is condo owned.. Our choice said it was 400sq ft and showed ok room pics. Trouble is nothing on the web site matched the actual room itself.. It was around 260 sqft, very tiny bath with an almost non existent sink.. Had a double bed wedged between a column in the middle of the room and a wall.. Only way in was to climb over the end of the bed.. And the bed was like sleeping in a folding taco shell. No drapes only broken window shades that allowed the night light in the room making it hard to sleep.. 1001, do not take this room....
Building is run down. The castle grand is an older section of the Waikiki Grand that is condo owned.. Our choice said it was 400sq ft and showed ok room pics. Trouble is nothing on the web site matched the actual room itself.. It was around 260 sqft, very tiny bath with an almost non existent sink.. Had a double bed wedged between a column in the middle of the room and a wall.. Only way in was to climb over the end of the bed.. And the bed was like sleeping in a folding taco shell. No drapes only broken window shades that allowed the night light in the room making it hard to sleep.. 1001, do not take this room....
6
Jonn
29 avr. 2025
·
A séjourné 8 nuits
Great location with beautiful views. Apartment in desperate need of update/upgrade.
Great location with beautiful views. Apartment in desperate need of update/upgrade.
8
Lori
12 nov. 2025
·
A séjourné 5 nuits
The room itself was old and had a lot of issues, - the mini fridge, the tv, the wifi did not work. I got help getting the wifi but it is clearly a very old hotel. I was told the entire building had some new tv issue where it would only work with a new Smart Tv, but I am not really sure that is true. The bed was very comfortable and the room was air conditioned. The view was spectacular though!
The room itself was old and had a lot of issues, - the mini fridge, the tv, the wifi did not work. I got help getting the wifi but it is clearly a very old hotel. I was told the entire building had some new tv issue where it would only work with a new Smart Tv, but I am not really sure that is true. The bed was very comfortable and the room was air conditioned. The view was spectacular though!
4
M
10 août 2025
·
A séjourné 7 nuits
The plus it was close to Waikiki Beach: 5 minute walk. The cons- no service to the room- no cleaning. Could only change our bath and beach towels every two days. The room has a ‘balcony window’ but sealed shut. Also extremely thin as if they were open and could hear every car, truck, and motorcycle drive by. I booked the room because it has a kitchenette, however every thing in the kitchen is old and a plug in heat burner for the stove. I chose to eat out instead use the dirty, outdated kitchen. The only thing that worked well was the air conditioning and the shower. The bed had an old mattress and older bedding. The entire room looked like a 50 year old version of the photo online and was disappointing.
The plus it was close to Waikiki Beach: 5 minute walk. The cons- no service to the room- no cleaning. Could only change our bath and beach towels every two days. The room has a ‘balcony window’ but sealed shut. Also extremely thin as if they were open and could hear every car, truck, and motorcycle drive by. I booked the room because it has a kitchenette, however every thing in the kitchen is old and a plug in heat burner for the stove. I chose to eat out instead use the dirty, outdated kitchen. The only thing that worked well was the air conditioning and the shower. The bed had an old mattress and older bedding. The entire room looked like a 50 year old version of the photo online and was disappointing.
10
Nikki
6 avr. 2024
·
A séjourné 7 nuits
Fantastic location We had balcony with amazing view
Fantastic location We had balcony with amazing view
2
Mitzi
15 juil. 2025
·
A séjourné 2 nuits
Location is great. Right across from the zoo. However, there were issues from the start. 1. If you want a parking space, you'll need to reserve it on a different website from the hotel. https://www.wghparking.com. Make sure you book it well before your trip. I didn't know this and had to find street parking the first night. 2. If you're booking a CASTLE rsvn, you'll check in at the Waikiki Grand's front desk first. Then you'll be directed to rm 503 to finish the check in. This was a first for me. There the Castle employees will give you your rm # and key code. 3. Pictures on Hotels.com were NOT accurate, at all! City view w/ kitchenette? Umm ok. But where was the couch? Luckily, there was a CAMPING COT hidden by the bathroom or else my son would've had to sleep on the floor. 4. Speaking of the floor. Still had sand on the floor when we arrive. Dirty. 5. If you need the room dark in order to sleep, forget it. The "curtains" were nothing more than sewing material with Hawaiian print on it. All the lights from the walkway illuminated the room at night. It was so bright, I had to cover my face with the blanket just to sleep. 6. The corner of the bed is very close to the kitchen cabinet. Maybe a16 inch clearance? I ended up whacking my shin on the wooden bed frame and ended up with a bleeding cut due to it. 7. Make sure you rotate the TV back against the kitchen wall before you go to bed. Or at least remember to duck. You get what you pay for. Beware
Location is great. Right across from the zoo. However, there were issues from the start. 1. If you want a parking space, you'll need to reserve it on a different website from the hotel. https://www.wghparking.com. Make sure you book it well before your trip. I didn't know this and had to find street parking the first night. 2. If you're booking a CASTLE rsvn, you'll check in at the Waikiki Grand's front desk first. Then you'll be directed to rm 503 to finish the check in. This was a first for me. There the Castle employees will give you your rm # and key code. 3. Pictures on Hotels.com were NOT accurate, at all! City view w/ kitchenette? Umm ok. But where was the couch? Luckily, there was a CAMPING COT hidden by the bathroom or else my son would've had to sleep on the floor. 4. Speaking of the floor. Still had sand on the floor when we arrive. Dirty. 5. If you need the room dark in order to sleep, forget it. The "curtains" were nothing more than sewing material with Hawaiian print on it. All the lights from the walkway illuminated the room at night. It was so bright, I had to cover my face with the blanket just to sleep. 6. The corner of the bed is very close to the kitchen cabinet. Maybe a16 inch clearance? I ended up whacking my shin on the wooden bed frame and ended up with a bleeding cut due to it. 7. Make sure you rotate the TV back against the kitchen wall before you go to bed. Or at least remember to duck. You get what you pay for. Beware
10
Dale
19 nov. 2024
·
A séjourné 5 nuits
The only concern i had was with the Mattress. The Mattress in the room i had was very thin and worn. I suggest this Mattress be replaced.
The only concern i had was with the Mattress. The Mattress in the room i had was very thin and worn. I suggest this Mattress be replaced.
8
Amy
24 juin 2024
·
A séjourné 5 nuits
Room was great, close to the beach and the venue we were going to. The only compliant is the road/outside noise. It was so loud it was like the window was open.
Room was great, close to the beach and the venue we were going to. The only compliant is the road/outside noise. It was so loud it was like the window was open.
6
Clay
22 juin 2025
·
A séjourné 2 nuits
I reserved an "ocean view" room...the Ocean view was from the lanai looking around the wall, or through a mirror on the opposite wall--more than a bit misleading. I was a late arrival, but the check-in for this property evidently closed at 11:00 P.M. We were able to get in by checking in with the neighboring property, but they weren't sure which parking spot I'd be assigned. Since everything was electronic, all of the relevant info could have been sent beforehand.
I reserved an "ocean view" room...the Ocean view was from the lanai looking around the wall, or through a mirror on the opposite wall--more than a bit misleading. I was a late arrival, but the check-in for this property evidently closed at 11:00 P.M. We were able to get in by checking in with the neighboring property, but they weren't sure which parking spot I'd be assigned. Since everything was electronic, all of the relevant info could have been sent beforehand.
2
Rebecca
20 mars 2025
·
A séjourné 4 nuits
Our room was small. Bed was old and sagging in the center which made it difficult to sleep. The rest of the room was slightly dirty and outdated. Had the room been cleaner I would have slept in the tile floor instead of the bed that folded like a taco!
Our room was small. Bed was old and sagging in the center which made it difficult to sleep. The rest of the room was slightly dirty and outdated. Had the room been cleaner I would have slept in the tile floor instead of the bed that folded like a taco!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
De nombreux clients font l'éloge du personnel aimable et serviable et d'un enregistrement anticipé occasionnel ou d'un service de stockage des bagages, mais l'enregistrement en deux étapes (y compris un bureau au cinquième étage) déconcerte plusieurs personnes, et les réponses aux problèmes peuvent être lentes ou sèches.
Avis de voyageur à ce sujet
10
India
30 juin 2024
·
A séjourné 3 nuits
Roxy and Williams were great and very helpful. I got a nice free beach tote with stay and free drink coupon for bar. Room was very clean and nice view of diamond head and beach from balcony.
Roxy and Williams were great and very helpful. I got a nice free beach tote with stay and free drink coupon for bar. Room was very clean and nice view of diamond head and beach from balcony.
8
Rosalba
8 oct. 2024
·
A séjourné 5 nuits
I like the easy access from elevator to room! Roxy was awesome
I like the easy access from elevator to room! Roxy was awesome
2
Diana
9 août 2025
·
A séjourné 5 nuits
Upon arrival, it was fine. We checked into the room first they try to give us a room that was hot. The AC was not working. She offered us another room where it was cold. We settled in. We go downstairs to grab something to eat. We go back upstairs and there is roaches here and there we kill them and go on about our night. We settle and put some belongings away. We go down to the beach. We’re gone for a few hours upon a return when we enter the room. The room is infested with roaches not one or two like the first time rather 10 or 20 we’re trying to kill them all but there’s just so many they’re everywhere the food that we bought are belongings on the bed on the floors and the wall. We call Castle to inform them of the roach infestation in the room. The representative told me that he would have somebody contact me. After waiting for about 20 minutes, nobody ever called. To the front desk at Waikiki grand Hotel. and informed them of what was going on. They switched us rooms, but the room they gave us was an extra room for the cleaning service. They had their at the hotel so before we could get settled in, they had to move out all the buggies and cleaning supplies so that we could sleep there. The room was clean, however very outdated with dirty carpet not to mention the reason why I booked this room.( the first room) was because it had a full kitchen. The room that they switched us to did not have a full kitchen nor a full refrigerator it did come with the hot plate.
Upon arrival, it was fine. We checked into the room first they try to give us a room that was hot. The AC was not working. She offered us another room where it was cold. We settled in. We go downstairs to grab something to eat. We go back upstairs and there is roaches here and there we kill them and go on about our night. We settle and put some belongings away. We go down to the beach. We’re gone for a few hours upon a return when we enter the room. The room is infested with roaches not one or two like the first time rather 10 or 20 we’re trying to kill them all but there’s just so many they’re everywhere the food that we bought are belongings on the bed on the floors and the wall. We call Castle to inform them of the roach infestation in the room. The representative told me that he would have somebody contact me. After waiting for about 20 minutes, nobody ever called. To the front desk at Waikiki grand Hotel. and informed them of what was going on. They switched us rooms, but the room they gave us was an extra room for the cleaning service. They had their at the hotel so before we could get settled in, they had to move out all the buggies and cleaning supplies so that we could sleep there. The room was clean, however very outdated with dirty carpet not to mention the reason why I booked this room.( the first room) was because it had a full kitchen. The room that they switched us to did not have a full kitchen nor a full refrigerator it did come with the hot plate.
8
Ella
13 août 2024
·
A séjourné 8 nuits
The location is very convenient and close to Waikiki beach and many food options shopping. Staff was very kind. Room seemed very clean, ac worked great. The view was very beautiful, and the patio was a nice plus. We were able to get free parking a couple of blocks down, which the staff recommended. If you don’t mind walking I think it’s a great option! Be aware that there is a nightclub below so if you are sensitive to noise that may be something to note, but it didn’t bother me! One thing I do wish was that maybe an email could have been sent out before hand to explain the check in process a bit more because it was a little confusing at first with the desk being located on the fifth floor, but again nothing to really complain about! I was even able to get early check in which was great! Had a lovely time! I think it is a reasonable option for the price!
The location is very convenient and close to Waikiki beach and many food options shopping. Staff was very kind. Room seemed very clean, ac worked great. The view was very beautiful, and the patio was a nice plus. We were able to get free parking a couple of blocks down, which the staff recommended. If you don’t mind walking I think it’s a great option! Be aware that there is a nightclub below so if you are sensitive to noise that may be something to note, but it didn’t bother me! One thing I do wish was that maybe an email could have been sent out before hand to explain the check in process a bit more because it was a little confusing at first with the desk being located on the fifth floor, but again nothing to really complain about! I was even able to get early check in which was great! Had a lovely time! I think it is a reasonable option for the price!
10
Clary
17 avr. 2025
·
A séjourné 12 nuits
The staff was very welcoming and helpful.
The staff was very welcoming and helpful.
8
Liana
26 juil. 2024
·
A séjourné 3 nuits
The check-in process was very confusing. I was not informed that I needed to reserve parking ahead of arrival, not that it would have an extra cost.
The check-in process was very confusing. I was not informed that I needed to reserve parking ahead of arrival, not that it would have an extra cost.
4
Kenneth
10 avr. 2024
·
A séjourné 5 nuits
Staff were rude. The lady that works in the evening is gone half the time. You have to go between front desk and one of the offices in room 512. Poorly operated hotel
Staff were rude. The lady that works in the evening is gone half the time. You have to go between front desk and one of the offices in room 512. Poorly operated hotel
4
Peter
5 mai 2024
·
A séjourné 5 nuits
The hotels in a great location, but the staff weren't that friendly, rooms were very average, not serviced whilst we were there for the 5 nights, had to argue with the front desk, which is in room 512, not as walk in, the office is a shameful mess, had issues trying to get the rooms we booked, never again..
The hotels in a great location, but the staff weren't that friendly, rooms were very average, not serviced whilst we were there for the 5 nights, had to argue with the front desk, which is in room 512, not as walk in, the office is a shameful mess, had issues trying to get the rooms we booked, never again..
8
inez
20 avr. 2025
·
A séjourné 6 nuits
The staff was very nice
The staff was very nice
10
Huong
17 mars 2024
·
A séjourné 4 nuits
Very good customer service. Property is pretty old. Thank you for having us . We appreciate you all, especially Roxy and her crew.
Very good customer service. Property is pretty old. Thank you for having us . We appreciate you all, especially Roxy and her crew.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Excellent emplacement près de la plage de Waikīkī, du parc Kapiolani/du zoo, des restaurants et des lignes de bus ; facilement accessible à pied. Certains signalent du bruit de la rue ou du club et un client a noté un accès plus difficile en transport en commun.
Avis de voyageur à ce sujet
8
Thomas
4 nov. 2023
·
A séjourné 7 nuits
Centrally located with a wonderful staff. Close to the beach. Bar/club/restaurant located in the same building on the 2nd floor which may it quite convenient for the stay.
Centrally located with a wonderful staff. Close to the beach. Bar/club/restaurant located in the same building on the 2nd floor which may it quite convenient for the stay.
10
Lorenzo
30 oct. 2025
·
A séjourné 6 nuits
Staff was very nice. The room was clean, bathroom kind of small like in Asia. Great location in Waikiki, everything is close by. Easy ways to rent a car, easy way to book a Luau, sunset dinner in the ocean. I'll be back!
Staff was very nice. The room was clean, bathroom kind of small like in Asia. Great location in Waikiki, everything is close by. Easy ways to rent a car, easy way to book a Luau, sunset dinner in the ocean. I'll be back!
10
Christine
15 juin 2024
·
A séjourné 4 nuits
Excellent location, five minute walk to the beach, zoo and park. I bought the holo card for $30 for seven days on "The Bus". Bus stop was close by. Staff was really nice. Would stay again. Reasonably priced.
Excellent location, five minute walk to the beach, zoo and park. I bought the holo card for $30 for seven days on "The Bus". Bus stop was close by. Staff was really nice. Would stay again. Reasonably priced.
10
Andrea
13 juil. 2025
·
A séjourné 8 nuits
I thoroughly enjoyed my stay at Castle! The room came equipped with a view of the ocean, Diamond Head, and the Honolulu Zoo. We were walking distance from the ABC store and Waikiki beach and about 1/2 a mile from the International Marketplace for some light shopping and an array of restaurants facing the beach. The AC was amazing and came in clutch especially at night. The kitchenette was well equipped for cooking, and the room came with snorkel gear, beach chairs, and a beach umbrella. I feel like it was well worth staying here and would definitely recommend this to anyone I know.
I thoroughly enjoyed my stay at Castle! The room came equipped with a view of the ocean, Diamond Head, and the Honolulu Zoo. We were walking distance from the ABC store and Waikiki beach and about 1/2 a mile from the International Marketplace for some light shopping and an array of restaurants facing the beach. The AC was amazing and came in clutch especially at night. The kitchenette was well equipped for cooking, and the room came with snorkel gear, beach chairs, and a beach umbrella. I feel like it was well worth staying here and would definitely recommend this to anyone I know.
10
Pamela K
25 nov. 2024
·
A séjourné 5 nuits
We chose the property primarily for the location and walkability of the area. The property itself is a little dated but clean. Friendly staff. The swimming pool was cold and shaded early, it could be updated there, though frankly we did not spend any time in the pool until the last day before we had to leave.
We chose the property primarily for the location and walkability of the area. The property itself is a little dated but clean. Friendly staff. The swimming pool was cold and shaded early, it could be updated there, though frankly we did not spend any time in the pool until the last day before we had to leave.
8
Ella
13 août 2024
·
A séjourné 8 nuits
The location is very convenient and close to Waikiki beach and many food options shopping. Staff was very kind. Room seemed very clean, ac worked great. The view was very beautiful, and the patio was a nice plus. We were able to get free parking a couple of blocks down, which the staff recommended. If you don’t mind walking I think it’s a great option! Be aware that there is a nightclub below so if you are sensitive to noise that may be something to note, but it didn’t bother me! One thing I do wish was that maybe an email could have been sent out before hand to explain the check in process a bit more because it was a little confusing at first with the desk being located on the fifth floor, but again nothing to really complain about! I was even able to get early check in which was great! Had a lovely time! I think it is a reasonable option for the price!
The location is very convenient and close to Waikiki beach and many food options shopping. Staff was very kind. Room seemed very clean, ac worked great. The view was very beautiful, and the patio was a nice plus. We were able to get free parking a couple of blocks down, which the staff recommended. If you don’t mind walking I think it’s a great option! Be aware that there is a nightclub below so if you are sensitive to noise that may be something to note, but it didn’t bother me! One thing I do wish was that maybe an email could have been sent out before hand to explain the check in process a bit more because it was a little confusing at first with the desk being located on the fifth floor, but again nothing to really complain about! I was even able to get early check in which was great! Had a lovely time! I think it is a reasonable option for the price!
8
Johannes
21 nov. 2024
·
A séjourné 5 nuits
It is obviously an old facility. With that being said, the location is great. The view from the 10th floor is magnificent. Could use some refurbishment, but would stay there again.
It is obviously an old facility. With that being said, the location is great. The view from the 10th floor is magnificent. Could use some refurbishment, but would stay there again.
10
Jessie
16 juin 2024
·
Amazing views, super friendly staff, parking was super easy and affordable and free option side street parking was available on the next street over. It was just outside the craziness of Waikiki but still right at the end of the street where everything was super convenient and within walking distance. Loved this and will def stay again!!!
Amazing views, super friendly staff, parking was super easy and affordable and free option side street parking was available on the next street over. It was just outside the craziness of Waikiki but still right at the end of the street where everything was super convenient and within walking distance. Loved this and will def stay again!!!
10
PATRICK
21 juin 2024
·
A séjourné 4 nuits
Awesome stay..Can walk to everything…right across the street from the best beaching area
Awesome stay..Can walk to everything…right across the street from the best beaching area
8
James
30 avr. 2025
·
A séjourné 6 nuits
Location is hard to access with local transportation!
Location is hard to access with local transportation!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le bar/club Hula’s sur place et un restaurant de hamburgers au rez-de-chaussée sont mentionnés ; la plupart des clients s'appuient sur les nombreux restaurants à proximité. Peu de commentaires sur la qualité de la nourriture ou le petit-déjeuner.
Avis de voyageur à ce sujet
10
India
30 juin 2024
·
A séjourné 3 nuits
Roxy and Williams were great and very helpful. I got a nice free beach tote with stay and free drink coupon for bar. Room was very clean and nice view of diamond head and beach from balcony.
Roxy and Williams were great and very helpful. I got a nice free beach tote with stay and free drink coupon for bar. Room was very clean and nice view of diamond head and beach from balcony.
8
Thomas
4 nov. 2023
·
A séjourné 7 nuits
Centrally located with a wonderful staff. Close to the beach. Bar/club/restaurant located in the same building on the 2nd floor which may it quite convenient for the stay.
Centrally located with a wonderful staff. Close to the beach. Bar/club/restaurant located in the same building on the 2nd floor which may it quite convenient for the stay.
6
Isaiah
15 sept. 2023
·
I loved the location of the property. It was in great walking distance to everything we wanted to do. The hotel room itself sucked they never cleaned. We had two rooms and had to pay close to 400 dollars for a cleaning fee and no one ever cleaned we had to get new towels the whole time. We were allowed 1 towel for 2 days and that was not enough for 2 people especially for tourists going to the beach everyday. I loved the burger place that was in the hotel it was affordable compared to everything else that was around.
I loved the location of the property. It was in great walking distance to everything we wanted to do. The hotel room itself sucked they never cleaned. We had two rooms and had to pay close to 400 dollars for a cleaning fee and no one ever cleaned we had to get new towels the whole time. We were allowed 1 towel for 2 days and that was not enough for 2 people especially for tourists going to the beach everyday. I loved the burger place that was in the hotel it was affordable compared to everything else that was around.
10
Lorenzo
30 oct. 2025
·
A séjourné 6 nuits
Staff was very nice. The room was clean, bathroom kind of small like in Asia. Great location in Waikiki, everything is close by. Easy ways to rent a car, easy way to book a Luau, sunset dinner in the ocean. I'll be back!
Staff was very nice. The room was clean, bathroom kind of small like in Asia. Great location in Waikiki, everything is close by. Easy ways to rent a car, easy way to book a Luau, sunset dinner in the ocean. I'll be back!
2
Jonathan
20 juin 2025
·
A séjourné 3 nuits
Surprise cleaning fee $159 up front! Unknown to me. Restaurant/bar is 21+ only (did not advertise that before I booked) I have 8?yr old child with me. Also pool was not open due to construction (also not disclosed before I booked). Then was asked to move to another room shortly after settling in. Evening front desk clerk Jonathan was very rude and out of line!! I actually rate my experience a big fat zero! Also was not disclosed that the var Hulas is a gay bar!
Surprise cleaning fee $159 up front! Unknown to me. Restaurant/bar is 21+ only (did not advertise that before I booked) I have 8?yr old child with me. Also pool was not open due to construction (also not disclosed before I booked). Then was asked to move to another room shortly after settling in. Evening front desk clerk Jonathan was very rude and out of line!! I actually rate my experience a big fat zero! Also was not disclosed that the var Hulas is a gay bar!
8
Larry
27 juil. 2024
·
A séjourné 8 nuits
I have stayed at various rooms at this property. Most Rooms are privately owned and rented different ways. This room was this first without an ocean view. It was larger too. Nice kitchen, microwave. Was short on utensils. Rug was worn but ok. LOVE the 1/2 block to beautiful swimming beach and other water activities. Steps to many different places to eat. Frequent buses to almost everywhere. Will stay again.
I have stayed at various rooms at this property. Most Rooms are privately owned and rented different ways. This room was this first without an ocean view. It was larger too. Nice kitchen, microwave. Was short on utensils. Rug was worn but ok. LOVE the 1/2 block to beautiful swimming beach and other water activities. Steps to many different places to eat. Frequent buses to almost everywhere. Will stay again.
8
Ella
13 août 2024
·
A séjourné 8 nuits
The location is very convenient and close to Waikiki beach and many food options shopping. Staff was very kind. Room seemed very clean, ac worked great. The view was very beautiful, and the patio was a nice plus. We were able to get free parking a couple of blocks down, which the staff recommended. If you don’t mind walking I think it’s a great option! Be aware that there is a nightclub below so if you are sensitive to noise that may be something to note, but it didn’t bother me! One thing I do wish was that maybe an email could have been sent out before hand to explain the check in process a bit more because it was a little confusing at first with the desk being located on the fifth floor, but again nothing to really complain about! I was even able to get early check in which was great! Had a lovely time! I think it is a reasonable option for the price!
The location is very convenient and close to Waikiki beach and many food options shopping. Staff was very kind. Room seemed very clean, ac worked great. The view was very beautiful, and the patio was a nice plus. We were able to get free parking a couple of blocks down, which the staff recommended. If you don’t mind walking I think it’s a great option! Be aware that there is a nightclub below so if you are sensitive to noise that may be something to note, but it didn’t bother me! One thing I do wish was that maybe an email could have been sent out before hand to explain the check in process a bit more because it was a little confusing at first with the desk being located on the fifth floor, but again nothing to really complain about! I was even able to get early check in which was great! Had a lovely time! I think it is a reasonable option for the price!
8
Ty
31 mars 2024
·
A séjourné 4 nuits
I got a cute room that had island decor on walls and shelves. I loved it. Hula’s was just down stairs which made it fun.
I got a cute room that had island decor on walls and shelves. I loved it. Hula’s was just down stairs which made it fun.
6
Hugh
8 mai 2023
·
A séjourné 4 nuits
Front desk is not connected to running your room. Weird set up, every room is seperatly owned so its like a box of mystery. No service during your stay and you put out your own trash. The owners should tip the room cleaners. We have paid unexpected extra for that already. This odd experience left me wondering why USA for a holiday, when everything costs so much more than the original ticket price and nobody helps you unless you tip them, doesnt anyone get paid by their employer? Oh boy, and then there is extra tax on top of the loaded bill that isnt included in the original price. The rooftop has amazing views. Hulas, on 2nd floor is a great bar that should consider entertainment constantly, not just weekends. There is a burger place on the ground floor but I couldnt read their menu so didnt buy anything.
Front desk is not connected to running your room. Weird set up, every room is seperatly owned so its like a box of mystery. No service during your stay and you put out your own trash. The owners should tip the room cleaners. We have paid unexpected extra for that already. This odd experience left me wondering why USA for a holiday, when everything costs so much more than the original ticket price and nobody helps you unless you tip them, doesnt anyone get paid by their employer? Oh boy, and then there is extra tax on top of the loaded bill that isnt included in the original price. The rooftop has amazing views. Hulas, on 2nd floor is a great bar that should consider entertainment constantly, not just weekends. There is a burger place on the ground floor but I couldnt read their menu so didnt buy anything.
8
Adriano
2 janv. 2024
·
A séjourné 5 nuits
The hotel could not be in a better location. Half block from the beach, near everything restaurants, mall, bars, downtown. The price we got is unbeatable for the location. The property itself is a little outdated, could use some improvements but overall is great for sleeping as we stay out all day. My room had a full kitchen with stove, microwave, fridge and full kitchenware. Depending on how you book you could book with Waikiki Grand Hotel (building name) or could be with Castle Resorts (like a management co.) So from what i understood if you book with Castle Resorts (my case) most units a privately-owned and each individual owner does what they want as far as updates in the unit my unit wasnt too bad the only complaint was the mattress too old and hard on your back but after the first night you get used to it. It is a little weird how they operate so dont judge the book before you "read". So you register at the front desk as you normally would but if you booked with Castle Resort you have to go to a room in the 5th floor felt a little sketchy and do a real check in there, room is jam packed with hotels supplies, almost like a hoarder, but once you past that you will be ok. Other thing there is no room service and if you need supplies you have to go to the 5th floor room yourself to get it. And the cleaning fee you pay at check in is only for the checkout cleaning, does not include room service.
The hotel could not be in a better location. Half block from the beach, near everything restaurants, mall, bars, downtown. The price we got is unbeatable for the location. The property itself is a little outdated, could use some improvements but overall is great for sleeping as we stay out all day. My room had a full kitchen with stove, microwave, fridge and full kitchenware. Depending on how you book you could book with Waikiki Grand Hotel (building name) or could be with Castle Resorts (like a management co.) So from what i understood if you book with Castle Resorts (my case) most units a privately-owned and each individual owner does what they want as far as updates in the unit my unit wasnt too bad the only complaint was the mattress too old and hard on your back but after the first night you get used to it. It is a little weird how they operate so dont judge the book before you "read". So you register at the front desk as you normally would but if you booked with Castle Resort you have to go to a room in the 5th floor felt a little sketchy and do a real check in there, room is jam packed with hotels supplies, almost like a hoarder, but once you past that you will be ok. Other thing there is no room service and if you need supplies you have to go to the 5th floor room yourself to get it. And the cleaning fee you pay at check in is only for the checkout cleaning, does not include room service.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
2
Joshua
25 sept. 2026
·
A séjourné 4 nuits
When we first arrived, the room was clean, but then we found out we had to pay a $60 cleaning fee but then no one ever came to our room for room service so I’m not sure what the $60 fee is about. I’m not sure what you mean about staff there are individuals that are in charge of the building, but there was no staff on site. There is no staff there to help with any issues. Absolutely disgusting customer service not helpful at all when you call on the phone you may or may not get anybody because they only work during the weekdays on top of additional courtesy fees. They also charge you for parking which they don’t tell you about until three days into your parking they want you to check 17 emails they sent to you while you’re on vacation and their property manager Ron. Have some phone service taking his calls for him and then you have to wait on hold for them to contact him for a response and a room provided to us that we couldn’t even get into because the lock was broken. And then when we finally got into another room just to use the AC unit you had to drain a bucket of water from behind the AC unit, which was already spilling all over the floor when we got into the room and if it was running for more than three hours at a time, you would have to empty it out I would highly recommend nobody ever using this service
When we first arrived, the room was clean, but then we found out we had to pay a $60 cleaning fee but then no one ever came to our room for room service so I’m not sure what the $60 fee is about. I’m not sure what you mean about staff there are individuals that are in charge of the building, but there was no staff on site. There is no staff there to help with any issues. Absolutely disgusting customer service not helpful at all when you call on the phone you may or may not get anybody because they only work during the weekdays on top of additional courtesy fees. They also charge you for parking which they don’t tell you about until three days into your parking they want you to check 17 emails they sent to you while you’re on vacation and their property manager Ron. Have some phone service taking his calls for him and then you have to wait on hold for them to contact him for a response and a room provided to us that we couldn’t even get into because the lock was broken. And then when we finally got into another room just to use the AC unit you had to drain a bucket of water from behind the AC unit, which was already spilling all over the floor when we got into the room and if it was running for more than three hours at a time, you would have to empty it out I would highly recommend nobody ever using this service
6
Oscar
25 juil. 2026
·
A séjourné 4 nuits
Old Mattress, uncomfortable Appliances dirty No water all week between 8am and 5pm due to repairs Reception, floors, walls, elevators, ceilings all under constructions, we were not told when making reservation... very unfair and non professional on this Workers and personnel nice and helpful Locatio. Unbelievable A great place one it is not longer rundown. I will love to co.e again when all fixes are done.
Old Mattress, uncomfortable Appliances dirty No water all week between 8am and 5pm due to repairs Reception, floors, walls, elevators, ceilings all under constructions, we were not told when making reservation... very unfair and non professional on this Workers and personnel nice and helpful Locatio. Unbelievable A great place one it is not longer rundown. I will love to co.e again when all fixes are done.
2
Thomas
22 juil. 2026
·
A séjourné 2 nuits
The room was filthy upon arrival and was very dirty with stuff. Before that I was lied to when I was checking in regarding a cleaning fee. Nothing was mentioned about that when I booked the room. I was also lied to about checking in when the hotel room was not available that I reserved for and paid in full when I booked the hotel room. The hotel employee said that I needed to speak with the third party to confirm my booking. It took over 4 hours for me to get a confirmation from them to be able to get access to my room.
The room was filthy upon arrival and was very dirty with stuff. Before that I was lied to when I was checking in regarding a cleaning fee. Nothing was mentioned about that when I booked the room. I was also lied to about checking in when the hotel room was not available that I reserved for and paid in full when I booked the hotel room. The hotel employee said that I needed to speak with the third party to confirm my booking. It took over 4 hours for me to get a confirmation from them to be able to get access to my room.
2
Emma
9 juin 2026
·
A séjourné 4 nuits
Dont stay here they aren’t attentive, elevators were broken, didn’t bring any towels even when requested. Overall a TERRIBLE experience!
Dont stay here they aren’t attentive, elevators were broken, didn’t bring any towels even when requested. Overall a TERRIBLE experience!
10
Samantha
8 juin 2026
·
A séjourné 6 nuits
Loved the lanai and the ice machine right out my door. Every morning was spent sitting on the lanai drinking my coffee watching the surfers and the waves crash. Amazing views.
Loved the lanai and the ice machine right out my door. Every morning was spent sitting on the lanai drinking my coffee watching the surfers and the waves crash. Amazing views.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 22:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
La réception est ouverte tous les jours de 08 h 00 à 22 h 00. À noter : veuillez contacter cet hébergement à l'avance à l'aide des coordonnées indiquées sur la confirmation de réservation si vous prévoyez d'arriver après 22 h 00. Les horaires de la réception sont limités. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- N° d'identification fiscale : GE-182-164-6848-01
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
Informations sur l'établissement
Numéro d'enregistrement de l'établissement 260270310000
- Frais pour le parking couvert en libre-service : 30.00 USD par nuit (entrées/sorties libres)
- Lit d'appoint : 40.0 USD par jour
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Chambres non-fumeurs
Organisation d'excursions
Distributeur automatique de billets
Services
Organisation d'excursions
Distributeur automatique de billets
Consigne à bagage
Laverie
24-Hour Front Desk
Général
Restaurant
Chambres non-fumeurs
Beach Sun Loungers
Connexion Internet
Wi-fi gratuit
Activités
Piscine
Jardin
Parcours de golf (à proximité)
Piscine extérieure
Mobilier d'extérieur
Terrasse
Parking
Parking
Parking (Limited)
Parking Onsite