Aqua Aloha Surf Waikiki

It was an ok hotel. I only stayed here because the price was affordable. However they had trash often randomly left in hallway.Also my entire stay they only had one working elevator and my room was on the 14th floor.

The location of the hotel was its best feature, situated within walking distance of Waikiki, shopping and restaurants as well as our daughter who lived near by. The staff was friendly but unable to address the many issues with the hotel. For instance, the room we had was in bad need of renovation and repair: - -The curtains of the one large window were torn and the gaps were covered and held together with construction tape. --The door to the cupboard that held the mini fridge had a broken hinge on the top and the door hung only by the bottom one which made it difficult to open the fridge while holding on to the door without injuring oneself. --The windows to the room were not well sealed and the endless noise all night long made it nearly impossible to sleep. --The furniture was old and in need of repair. --The room was in serious need of painting. --The room was not cleaned every day. --worst of all, there were two small elevators, and one was broken during our entire stay, taped up with large tape. Our room was on the 15th floor, and it was sometimes difficult to get to and from our room and in a timely fashion. In short nothing in the room was as advertised. Not a hotel to be recommended to anyone. The only reason we suffered all the above was the convenience of being near our daughter.

Location is nice. Rooms are a bit old and small but totally fine for 1 or 2 nights. The bed was comfortable but creaky. They were doing maintenance work on the elevators so only 1 or none were operating. Nice you can borrow a beach towel

Super recomendo esse hotel! A equipe é totalmente solicita, todos os meus problemas foram solucionados com muita empatia e prontidão. Além disso, pessoas simpáticas, que deram boas sugestões de passeios e transporte. A localização do hotel é impecável, você chega andando na praia com poucos minutos, além de ter uma vasta opção de restaurantes e lojas ao redor. Comodidades como toalhas de praia, cortesias em museus, água e até streaming de TV, me surpreenderam de maneira muito positiva. Os quartos são confortáveis, bons chuveiros, frigobar, tv e bom espaço para guardar roupas. Com certeza ficarei lá novamente!

I read a lot of reviews before my stay that mainly listed issues with the staff, cleanliness/wear, and the elevator so I'd like to add my experience. Firstly the staff: the staff were great, very helpful with the check in process and throughout our stay (we only had requests for simple things like new beach towels, batteries for the safe). The condition of the hotel: it is certainly a dated property, paint and wallpaper needing refreshing, the porcelain of the sinks no longer as white as they used to be, etc. Cleanliness-wise, I checked for any evidence of bed bugs or reused linens and didn't find any - the bedsheets were a crisp white. However, there were a few hair clumps on the shower wall from a previous guest. Our carpet seemed fine enough, though other reviewers had some concerns about stains. I did not see any roaches in our room, nor in the common areas in passing. The elevator: I saw so many reviews saying the elevator was frustrating. I was surprised to see that during our trip one of the two was in fact still out of order. The remaining elevator did break down twice during our stay, but our room was on the 3rd floor and everyone in my party was able-bodied so it wasn't much of an issue for us (I don't know how long it took to repair). I'd maybe advise requesting a room on a lower floor just in case. All in all, if you're not looking for a resort experience or not going to spend a ton of time in the room, and are OK with simple accommodations, this will suffice.