Hakuba Tokyu Hotel

Nos encantó! Nos sentimos como en casa! Todo muy lindo y lleno de detalles

景色は非常に良く部屋も清潔です。 大浴場の湯温が熱くゆっくり入れません。 ロビーの給茶機がコーヒーだけなので紅茶があればと思います。 夕食予約が当日11時まで、それにしては近隣のレストランもホテルが把握していないので、夕食は自分で探しました。

A little dated but great hotel

The restaurant option closes at 8pm. Something the staff did not explain upon check in. The bar doesn’t open till 4pm in the afternoon. Again, something the staff did not explain. They don’t have any vending machines with food options. Seriously so no food on site after 8pm and nothing available to eat. They don’t have vending machines with Beer or Liquor options. There were no towels in the shower area. Yes they give you an Onsen towel and small towel in a tote bag but come on. Have proper towels for the room for when you shower. Lastly, their shuttle service doesn’t run until after the first bus from Hakuba t Nagano runs so we had to take Taxi’s into the town-1.5KM.

Clean, very comfortable, good breakfast buffet, and hospitality of all staff