Country Inn & Suites by Radisson, Portland, TX

Bathroom was dirty. Did not know it was under construction when booking. Gym had duct tape on machines and the smell of the hotel was not pleasant. Recommendations would be not to book until renovations are completed.

They're currently renovating this location and really would've been nice to know this prior to booking. The construction is very noisy. Pool was dirty!

Pool not working ay time of visit ,ceiling had a huge crack in it .other than that evwrything was ok staff was very friendly and welcoming

Only issue was elevator button to go down was not working. So when we had to go back down the elevator would take us up first then back down. But it was ok not so much of a big deal.

The elevator was broken so we had to take our suitcase up the stairs … we’re both older it was a bit hard ..

Pool was out of order for my entire stay,and that was one of the reasons I booked this hotel

I made a reservation just 1 hour before check-in, & as soon as we arrived, it was clear this hotel was a disaster. When I asked for a refund, they flat-out refused—even though the conditions were absolutely unacceptable.The hotel was under heavy construction. The entire first floor was out of commission, & only the third floor was somewhat complete. There was dust everywhere, the floors were filthy, & the building reeked of paint. We even saw members of the construction crew drinking while working during the day, completely unprofessional & concerning. The ice machines on floors 1 & 2 were broken and mold-covered, and the only “working” machine (on the first floor) was just as disgusting. Every trash can we passed inside& outside the building was overflowing with garbage—completely unsanitary. At night, things got even worse. The pool area turned into a party, with loud music and guests hanging out all night. Around 3 AM, they stormed through the hallways with music blasting, and the front desk did absolutely nothing to stop it. On our second night, the fire alarms went off twice, at 3 and 4 in the morning, waking up the entire building. As if that wasn't enough, we had strangers knocking on our door multiple times, trying to open it, clearly looking for someone else extremely unsafe and unnerving.Bottom line: this place is unsafe, unclean, & completely misrepresented online. Don’t waste your money or your sleep. I would not stay here again!

Was given a room on the top floor and the elevator was broken!

Terrible. To start with , lift was out of order and room provided was at 3rd floor. No alternative provided . In room , there was stinky smell , poor comforter and bedding and unclean. Breakfast option were very limited and of poor quality.

Family trip! Hotel is in an excellent location with numerous restaurants and stores around it. You are 30 min from whitecap beach and your fishing charter. You are also 15 minutes away from Lexington and Aquarium. The only thing is the hotel is being renovated. The rooms are very nice and beds comfortable but some of the hotel rooms on first floor and fitness room still were still under construction. That being said it’s worth the price. The breakfast was very good but the lobby the clerk said weekend of the 9th will be under construction just FYI! Also the staff were very accommodating!

There was no warning when booking online that the hotel was under renovation and there was construction dust everywhere in the lobby/1st floor which triggered allergies. Our room had the worst mold stench literally hard to breathe slept with covers over head. When I got into the closet for the ironing board the closet wall had mold everywhere which is sooo unhealthy and probably cause of smell. We were so tired we didn’t even complain but to make matters worse there was a cricket In the room that did not let us sleep. Please do better! Close down until ready to operate in a healthy environment.

Wet carpet and smelled bad. Too much humidity in the room.

Staff was very friendly. Thats about the only good thing about this hotel. I did like how they call and make sure your still coming and you can tell them about what time you will be there. The room was fine. Just not clean. Hair in the bathroom on the floor and in the tub. The carpet was wet from the air conditioner leaking. They did get me a fan to dry the carpet and did give me 20.00 off my two night stay. And none of the ice machines were working and we were there for a softball tournament. Will i ever stau here again. No. I think I should of received a free nights stay. Gross wet carpet.

This property is filthy! Mold on walls, wet rug smell, they had to switch us twice because the rooms were not cleaned upon checking in, everything is broken. Walls have holes. Fridge microwave do not worked. Floors had old pieces of food by bed, next to tv, under curtains. One room the floor was soaking wet and had mold on ceiling. The second room there was mold in floor and walls. Blood on sheets. Shower was broken. It looked like previous persons dirty soap was still on counter. Toilets looked moldy where they aren’t cleaned. Very disgusting property. Did not want to refund us nor give us a discount. Will contact health department for This hotel. Do not stay here especially when you have little kids!!!!

The bedroom area was fine but the tub was dirty and stained as well as the towels had hair on them. Also the building was under reconstruction so that would be the only reason for the low score on conditions

This property was a massive let down I wasn't expecting anything nice or luxurious for the price but I was expecting at least clean and a quite stay. The first room....yes the first room they put us in,had another females hair on the bed from previous guests The room was very humid and thick air from the mold that's been painted over for dog years but is still noticeable throughout areas in the room. The phone was disconnected like a scary movie and most the lights in the room didn't work. The carpet had moved than five large who knows what kind of stains and between the bed having hair the mold and the fact the lights and phone didn't work I decided to switch rooms. The second room was much cleaner but almost too clean it reeked like cleaning products enough to give anyone a head ache. In this second room although it was clean the appearance was terrible the was big paint and drywall sections missing all over the place,the window to the outside had a bullet hole and a crack going all the way across window the bed was at least ten years old and worthless as a bed and like the last room there were mysterious looking stains all around carpet and walls of room itself. The pictures online for booking are very deceiving please do not book a stay here for you or your family you will be highly disappointed and there are no refunds of your booking to put towards your stay at another location in the area.

This place was absolutely awful. Dirty and roaches Would not refund our charges when we checked out in our pajamas traumatized from seeing live crawling roaches in our room. Ripped carpet, mold around tub and shower.

I will say the room size is HUGE. Walked into the restroom and immediately felt disgusted. The restroom was poorly cleaned. The tub was HORRIBLE not to mention it dips inward. Our room had no remote for tv, no do not disturb sign… The chair at the desk(in room) was severely peeling. The breakfast I’m sure would’ve been good but running out of food didn’t help. Unfortunately not ever staying here again.

Dirty, mold, filthy bed

Checked in, first room sheets were stained, got moved to second room. Bathroom was filthy, floor was dirty and had crumbs. Ended up leaving in the middle of the night

Very nice rooms, but walk in shower. I’m get old. Lol 😆

The best part of this hotel is the large rooms most other hotels we've stayed in have very little room to move around in. The rooms furniture may be a little outdated for some, but the full breakfast and the suite sized rooms make it a palce we will continue to book.

In room ac unit was loud .. room was old and looked bad in spots … elevator sounded broken .. vending machine was broken

It was not in the location that was shown on Expedia! Check out time is 12pm (noon) not 11am. Their walls are insanely thin you can hear your neighbors WHOLE conversation.

One of the better breakfast I've experienced.the beds were soft and comfortable.

I loved the breakfast I just wish they had eggs. I loved the big sized room.

I enjoyed my stay comfortable bed.

Tv in rm 303 only had channel up & power no other functions worked on the remote or on the tv itself Also volume was really low.

Great room. Coffee maker didn’t work but fine

great stay very spacious

Staff has been excellent

Front service is great!!!!

Booked 2 queen beds through Expedia. When we got there, they gave us a king with a pullout couch. Said it was expedia's fault and couldn't give us the room we actually booked. Neither Expedia nor the Hotel willing to take accountability.

Easy check in check out. Great friendly staff. Great breakfast rooms nice and clean

Quick and easy check in

Front Desk customer service was amazing. He always had a smile on his face and fast service.

Under major construction. Service very spotty. Showed up to dirty bathroom, was cleaned when i made management aware. The room and bed were comfortable but the general dirtiness was disconcerting. The whole place needs a good dusting and vacume and for employment to pick up trash when they see it. Then when ee returned to our room the next afternoon, the room was half cleaned; only one bed made, trash taken out but trash that fell out of can, still

The manager doesn't care about how guests are treated as far as house keeping and they screwed up my transactions three times and had ask for towels ever other day because they wouldn't give services to clean and change towels out

Paid for double queen room. When I got there I was placed in a room with the whole A/C out of the window on the 3rd floor. I was placed in a one bed room with a pull out couch the size of a twin. I was told a manager would contact me and they never did. I was told they would accommodate me the next day and never did. There was 5 in my stay and two of us had to sleep on the FLOOR! I was offered a 15% off of my stay.

They cancelled my reservation after running my credit card without authorization on a pay upon arrival reservation.

Great hotel for an overnight stay. Lots of other hotels are in the same location to choose from. Lots of places to eat nearby. Would be nice if the side doors were locked like it said they should be so outsiders can’t just walk-in. I would stay here again.

I chose to stay at the Country Inn and Suites because of its location. The hotel was clean and the staff I encountered were friendly and courteous. My room was clean with all the amenities I required for an overnight stay…wi-fi, spacious room and a TV. The free breakfast had a variety of breakfast options. I would stay at Country Inn again when visiting Portland.

Store near

This place was perfect for the stay to go to the 2 week course at Base Line Data. Close to convenience store, fuel, and restaurants.

Locaton is great. Tgey were renovations being done.

I was able to walk a short distance to a nearby bar with live music for some evening entertainment.

Family trip! Hotel is in an excellent location with numerous restaurants and stores around it. You are 30 min from whitecap beach and your fishing charter. You are also 15 minutes away from Lexington and Aquarium. The only thing is the hotel is being renovated. The rooms are very nice and beds comfortable but some of the hotel rooms on first floor and fitness room still were still under construction. That being said it’s worth the price. The breakfast was very good but the lobby the clerk said weekend of the 9th will be under construction just FYI! Also the staff were very accommodating!

All is near

Find difficult to locate it due to road construction

Convenient location

The hotel was in construction I just think they should let us know that I didn’t change the reservation cuz we were tired and wanted to rest the room was new the bed was awesome, they didn’t have anything for breakfast but toast bread and cereal

I chose to stay at the Country Inn and Suites because of its location. The hotel was clean and the staff I encountered were friendly and courteous. My room was clean with all the amenities I required for an overnight stay…wi-fi, spacious room and a TV. The free breakfast had a variety of breakfast options. I would stay at Country Inn again when visiting Portland.

One of the better breakfast I've experienced.the beds were soft and comfortable.

The front desk staff were friendly, helpful and kind. The breakfast was very good, fresh scrambled eggs, biscuits, and bacon with other things too. I would stay here again and would recommend.

Easy check in check out. Great friendly staff. Great breakfast rooms nice and clean

Check in quick, rooms were clean, beds are firm, breakfast was good

Clean, good breakfast

Good place to stay/nice complimentary breakfast.

When booking we were not told about the current construction. The blinds in the room dont close and the outside lights were on all night. The microwave doesn't work. The ac cover keeps falling and only one vent works. The shower was dirty and the bathroom mirror is loose and moved when you turn it off or on. The TV on the wall is broken so there is a huge TV setting on the desk pace making it extremely hard to do my work from my room as well as the internet only having 1 bar. We asked about the internet and they said it works best downstairs but that area is under construction. Also with the construction going on bag breakfast was offered instead of the breakfast we thought we would be getting There is no exhaust in the restroom making everything damp and a whole in the ceiling over the beds where the fire water spout is.

My stay here was perfect. The room was very spacious and clean, everything was in good condition, check-in and check-out was quick and simple. The breakfast was standard but very good with various options and a clean space. Overall, I enjoyed my stay here and would definitely be at the top of my list to stay here again.