WoodSpring Suites Kansas City Lenexa

The hotel is generally good except for every morning noise from the third floor. It was either an annoying tenant or the staff. Otherwise, everything was fine.

It was mostly clean, but only 2 small pillows. Could not get internet to work. No one ever answered the front desk phone. Very loud, can hear neighbors above, below, next to, and especially the hall. Nice kitchen but nothing to cook with. Ughhhhh. And only a thin covering on the bed.

Had a kitchenette but no cookware, dingware or silverware. No ice machine. No type of breakfast at all. Had a double bed room but one towel. When asked about getting just two more towels was told there was none. Advertised that there was daily housekeeping but that did not happen. Spent the whole day the hospital came back no clean towels, no housekeeping was done at all. Went to front desk to ask for towels was told there was none and that if I wanted towels I would need to bring my current towel done and turn them in to get clean towels.

Very nasty place. Smells like smoke even though the rooms are suppose to be smoke free. I had to leave the hotel.

It is right off a major highway and the room we had was on the side of the highway and does not have black out curtains, or any curtains at all for that matter. We had to ask for another blanket to hang on the windows to try and block light/sound. The walls are also paper thin, we could hear our neighbors up, down and to the side. No staff on site after 10pm and at 10pm we had someone literally jumping off their bed above us for 20 minutes and when trying to call the after hours number, it doesn’t forward anywhere so had to call the other WoodSpring and they got ahold of someone to address it. If you are literally just there to sleep, and don’t mind noise or lights, it’s okay for the price. I felt like a hostel would have been a better choice.