Hacienda Suites Loreto

Excelente desayuno

Very limited services and lack of respect for check-out. My stay at Hotel Hacienda Suites Loreto was disappointing. There is no internet in the rooms, no safe, and no mini fridge. The parking lot is separated from the hotel, requiring guests to cross a street to access it. The television had no cable, which greatly limits entertainment options. The most upsetting issue was that they did not honor the check-out time stated in my Hotels.com reservation (1:00 pm). The staff insisted I leave the room at 12:00 pm, which I consider disrespectful to the customer. Overall, the hotel provides a mediocre experience and fails to deliver basic services that one would expect at this level of accommodation.

internet kun i fælles områderne og din telefon går ned på 3g med meget dårlig forbindelse ellers er holtelet rigtig fint

Very insecure. No deadbolt lock, no chain or bar on inside of door. Open gate along public street just down from room. Door was old wood and you could see daylight thru the cracks in the panels. No phone to call front desk in case of emergency or problem. Really didn’t feel safe at all!!

The staff was courteous and helpful.