Name: The Reef at Atlantis
Address: 1 Casino Drive, Nassau, BS
Rating: 8.38

Ce qu'en disent des voyageurs

Au Reef à Atlantis, les voyageurs soulignent l'espace et le fait que les chambres sont équipées d'une cuisine, ainsi que l'accès facile à Aquaventure et aux autres équipements du complexe. Ils notent également à plusieurs reprises les prix très élevés des repas et boissons, et la nécessité de planifier ses repas à l'avance.

Beaucoup apprécient l'emplacement en bord de mer, plus calme, et les belles vues. Les inconvénients fréquemment cités sont les longues promenades vers les restaurants et les attractions, les fermetures occasionnelles de certains lieux ou toboggans, les heures d'ouverture limitées de la piscine et le nombre restreint d'options sur place au Reef lui-même. Certains commentaires mentionnent un décor daté, des problèmes avec les appareils électroménagers ou la climatisation, et des canapés-lits inconfortables. Dans l'ensemble, attendez-vous à un séjour pittoresque, axé sur la famille, avec les avantages d'un grand complexe hôtelier et des prix élevés.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les clients apprécient l'étendue des équipements d'Atlantis – plages, piscines et parc aquatique Aquaventure – et la navette pratique depuis le côté plus calme du Reef. Les inconvénients mentionnés sont les longues promenades, les fermetures occasionnelles de toboggans/lieux ou les heures de fermeture anticipées, ainsi que les transats usés ou le manque d'ombre.

Avis de voyageur à ce sujet

10

Adriana

19 oct. 2025

·

A séjourné 6 nuits

Cleaning staff was very nice. Shuttle service was awesome!

10

Katia

5 juil. 2025

·

A séjourné 4 nuits

Loved out stay at the reef

8

James R

15 oct. 2025

·

A séjourné 3 nuits

Most facilities closed, lazy river wasn’t working and the signature slide, leap of faith was closed. This could have been any other resort.

10

Janice

22 août 2025

·

A séjourné 4 nuits

This was our 5th vacation in Atlantis and our 4th at the Reef. We love the convenience of having a kitchen or kitchenette to have breakfast in, the views of the beaches/ocean, and the location away from the slides and waterpark. My husband and daughter love to ride the slides and don't mind the walk over. While I love the quieter, resort-style vibe at the pool and beach in front of the Reef. Can't wait to go again!

6

Ivana

15 août 2025

·

A séjourné 3 nuits

There is no umbrellas at beach and pool and on the beach there is no shade except for the little bit of canvas you can pull over the head. That is NOT enough. Additionally beach loungers are ugly brown and half broken. Everything else was good.

8

Justin

25 août 2025

·

A séjourné 7 nuits

Beautiful grounds. Perfect ocean and pools. Included water park was great. Restaurants were expensive but very good food. Water park often had slides that were closed, which caused longer lines for other slides. Staff was always polite. Rooms were spacious and clean. Room had a stove, which was convenient to cook breakfast and lunch in room to save money. Would return.

8

Paige

3 août 2025

·

A séjourné 4 nuits

The grounds were stunning!! The rooms are starting to be a bit dated. We had issues with the AC and our refrigerator but customer service was excellent and issues were addressed right away. For Atlantis, The Reef is a nice option to be away from crowds and have a private beach and pool, but it’s a long walk if your main interest is the water park.

10

Cassi

22 oct. 2025

·

A séjourné 5 nuits

Beautiful beach views and access. Spacious and clean rooms. Easy transport from Reef to other Atlantis hotels.

10

Damjan

30 juin 2025

·

A séjourné 6 nuits

Perfect beach steps away from the Reef hotel!

10

Lokpal

2 déc. 2024

·

A séjourné 5 nuits

The waterpark - Aquaventure was amazing and entertaining for all ages. The beaches were cool and the resort provided cabanas were a great. The Reef rooms had kitchenettes which were great for warming takeaway foods from the many restaurants on property. Resort staff was very helpful and prompt. Great people! From the valet, front desk to room service and housekeeping all showed genuine hospitality and made sure we had the best vacation possible. Kudos to the team!

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Propreté

Les avis décrivent généralement le complexe et les chambres comme étant très propres et bien entretenus. Une minorité signale des odeurs ou une usure dans les couloirs/chambres, ainsi que des problèmes occasionnels de propreté liés à la maintenance.

Avis de voyageur à ce sujet

4

Susan

14 juil. 2024

·

A séjourné 6 nuits

We had two bedrooms suite at Reef. The shower was moldy, the dishwasher was very rusty, not clean at all. Towels around the pool had stains. The staff were awful. That’s all I can say

10

Jose R

26 juil. 2025

·

A séjourné 4 nuits

Atlantis is overall a beautiful resort. So much to do and it is so clean. I was amazed on how clean this whole resort is, the pools and the beaches are amazing. The staff everywhere is friendly and definitely feel safe because security is everywhere and they will stop and ask you to see your room key or wrist band to make sure you are not some random stranger entering their property. The reef property was fun and more family friendly. We loved our stay there and will definitely be coming back in the near future!

8

karen

11 févr. 2025

·

A séjourné 5 nuits

We stayed in the suite was nice view and comfortable. But the main door of our suite, coffee machine electric outlet and the sink had disgusting smell due to the pump had problems. The hotel maintenance need to be checked. A little disappointed.

6

Imer

1 sept. 2024

·

A séjourné 3 nuits

This was our third trip to the reef but after an underwhelming visit last year, we split our trip between here and the grand Hyatt to check it out this year. While the Reef beach is unbeatable, the hotel is showing its age. The carpets smell awful in the hallways and room. We were also disappointed to see they removed all shaded chairs from the pool and have not added umbrellas so there is now zero shade at the pool which makes no sense. I truly hope they update the property because it is sad for such a dated hotel to be sitting on this impeccable beach where you swim with fish and turtles and even saw a sting ray last year. We also hope to see more food options in the future as well.

10

Isaac

20 août 2025

·

A séjourné 5 nuits

Damp smile in hall way on 15 floor

10

Punam

31 mars 2025

·

A séjourné 5 nuits

Very clean

10

Lauren

15 déc. 2025

·

A séjourné 3 nuits

Clean, wonderful welcoming staff, and a lot to offer.

10

Carlos

11 mai 2025

·

A séjourné 7 nuits

Very clean and great options just very expensive for everything

8

Rafael

19 juil. 2025

·

A séjourné 4 nuits

Property is clean.

10

Stephanie

19 avr. 2025

·

A séjourné 6 nuits

The property was extremely clean and the amenities were well maintained

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Chambres

Les chambres sont largement considérées comme spacieuses, avec une kitchenette et de belles vues. Certains clients ont trouvé le décor daté et ont signalé des problèmes avec les appareils électroménagers ou la climatisation, ainsi que des canapés-lits inconfortables ; il peut être difficile d'obtenir une disposition avec deux lits.

Avis de voyageur à ce sujet

10

Jared

19 nov. 2025

·

A séjourné 7 nuits

We loved our stay. The beds were so comfortable, the sofa was so nice to lounge on and the room was clean and spacious. The purified water tastes off and the bottled water on the resort is atrociously priced but you can walk to a grocery store to get some normal tasting water. We liked all the walking but someone else might not like the distance to the other amenities. We loved that the Starbucks opened at 6am in the lobby of the reef. Overall it was a wonderful stay and we hope to go back.

6

Michael

7 mai 2025

·

A séjourné 3 nuits

Pros: staff was amazing, from the booking assistant to the staff of the ground, you could not ask for nicer more professional service. room was spacious with beautiful balcony view, and an extra fold out chair if you choose to sleep outside. The most beautiful beach I've ever been to and.clean pools and water rides included. Room service was also prompt if you choose to eat in, though a paper menu would be helpful. For the price of meals, the buffet is the best deal for delicious food. Fun and various family activities. Cons: for the price being paid, I would expect better rooms and layouts. Our Keurig machine did not work, and even if it did, the mugs were too large for the machine. Phones worked sporadically or not at all and was difficult to connect to the front desk. Outlets were not near the bed and on the last day our toilet stopped working. The restaurants are hit or miss and you should book early or you could find yourself eating dinner at 9pm.For some reason the bathroom had a TV and corded phone, but what is really needed are more hooks on the walls for bathing suits and towels

4

AMAR

6 août 2025

·

A séjourné 4 nuits

They got very bad sofa bed. Very uncomfortable my back hurts

10

Monica

26 mars 2025

·

A séjourné 5 nuits

Awesome hotel! Kitchen in the room is a plus. *Limited hot water in the shower at the evenings*

6

Haluk

3 sept. 2025

·

A séjourné 7 nuits

Atlantis is a beautiful hotel with a stunning beach, but the rooms are in serious need of an update. The room we stayed in had a broken dishwasher that was never replaced during our stay. The kitchenware including pots, pans, and the toaster was in poor condition: scratched, rusty, and generally unusable. We requested replacements but were given items in the same dirty and worn-out state. The furniture was outdated, and the sofa and chairs were in desperate need of new covers. For a hotel charging over $1,000 per night, the room quality fell far short of expectations. While the beach and overall property are impressive, the condition of the accommodations was disappointing.

10

Rula

27 févr. 2025

·

A séjourné 6 nuits

Clean updated rooms with beautiful views. Excellent beach location. Far enough for quiet relaxing time and close enough to walk to or shuttle for more excitement.

8

Paige

3 août 2025

·

A séjourné 4 nuits

The grounds were stunning!! The rooms are starting to be a bit dated. We had issues with the AC and our refrigerator but customer service was excellent and issues were addressed right away. For Atlantis, The Reef is a nice option to be away from crowds and have a private beach and pool, but it’s a long walk if your main interest is the water park.

8

Anita

14 nov. 2025

·

A séjourné 5 nuits

The room was beautiful and very spacious! Housekeeping did a great job. The breakfast options at the resort are very limited, so be prepared!

10

LaRond J.

27 oct. 2025

·

A séjourné 2 nuits

Room was clean bed was comfortable. We had some issues with the room. The outlets and the makeup mirror in the bathroom did not work. Counter about fridge was warm. We were concerned about it over heating. Plumbing drains would gargle during the day and night because of poor venting.

10

Brittney

21 nov. 2024

·

A séjourné 3 nuits

The rooms at the reef are huge and have everything you need for a vacation incliding a electric stove, mini fridge, microwave and butler’s sink. The bathroom is spacious with a spacious standup shower and water room for the toilet. The staff onsite were super polite and friendly. I love that their are multiple shuttles that can get you to all the other activities and hotels on Paradise Island. This is the perfect location to stay at if you have kids. There is so much to do. Would definitely go back!

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Service

De nombreux clients ont trouvé le personnel amical et serviable dans tout le complexe. Cependant, le service est inégal, avec des signalements de réponses lentes ou peu utiles, des litiges concernant les politiques, et des problèmes occasionnels de surbooking ou de changement de chambre.

Avis de voyageur à ce sujet

10

Elva

29 août 2025

·

A séjourné 4 nuits

The staff were amazing

10

Alisha

29 août 2025

·

A séjourné 5 nuits

A beautiful, well maintained property all around! The view from the room was simply breathtaking. Amazing staff and service. Can’t wait to return.

4

Camille

6 mars 2025

·

A séjourné 6 nuits

Booked an Ocean View but I was given Harbour view room. If i had not complained, Atlantis will 9nly given me a tereace view at first floor. To make things worse, when I requested the difference on overcharged, Atlantis reception staff was not helpful and pointed to Expedia. I was in contact with Atlantis prior to my arrival yet I was not informed that the room I paid for is not available. It took 1 week after I had left the resort to sort things out as Expedia and Atlantis are passing the ball. In the end, Atlantis has to refund money paid by Expedia. The room given to us was dusty, some lights were not working, mold on bathroom sink. Staff around the resort are nice and helpful, but reception staff are not. I was even charged early check but I did not get my room until 4pm not to mention I had to changed rooms. I just hope receptionists are helpful too especially when directing guests when and there are issues with booking rather than mainly saying "We don't have that room available. We are booked".

10

Thomas

8 juin 2025

·

A séjourné 5 nuits

Was very impressed by this hotel! Customer service was excellent, elevators are fast, and the location on the Atlantis property is great. Secluded yet close to everything you could want.

6

Elizabeth

18 août 2025

·

A séjourné 4 nuits

I thought the staff could have been friendlier and more welcoming. The lifeguards were not friendly nor kind and I think there is massive room for improvement here.

6

Daniel

14 mai 2025

·

A séjourné 5 nuits

Unfriendly staff. Verg bad service

10

Lauren

15 déc. 2025

·

A séjourné 3 nuits

Clean, wonderful welcoming staff, and a lot to offer.

2

Randy

28 juil. 2025

·

A séjourné 2 nuits

Got stranded after a cancelled flight. Booked 2 night stay, on the 1st day went to airport ro see if i could get bumped to flight that day. The Reef automatically checked me out of the hotel when cleaning crew saw me leaving with bags. Couldn't get on flight thay day so went back to hotel and they would not let me stay another night unless i make a new reservation for another $900 even though i already paid for the night. Place is great custom service by far the worst ive ever dealt with. Their assurance line laughed wheb i asked for a 1 night refund.

2

Michael

10 août 2025

·

A séjourné 4 nuits

Every year we go and every year the service gets worse. Unappreciative staff that forgets it depends on tourism. With service fees and cst fees added the service doesn’t have to be what it bused to be. The value to what I spend vs the service I get reminds me why other islands make sense to visit.

10

David

20 août 2025

·

A séjourné 3 nuits

Everything was great. The staff was very friendly, helpful and polite.

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Emplacement

Emplacement en bord de mer et paisible, à la périphérie du complexe, avec des navettes fréquentes. Le compromis est une plus longue distance à parcourir à pied pour rejoindre les principaux restaurants, le parc aquatique et le Marina Village.

Avis de voyageur à ce sujet

10

Yesica Aranzazu

22 sept. 2025

·

A séjourné 5 nuits

Beautiful Stay at The Reef with Outstanding Service We stayed at The Reef at Atlantis and overall had a wonderful time! The resort is beautiful, and our room was spacious and well-kept. The Reef is a bit removed from the main hub of activity—expect about a 10–15 minute walk to The Royal, or you can wait for the shuttle at the lobby (though sometimes the wait can be longer than the walk). If you’re traveling with little ones (especially under 5), I’d recommend booking at The Royal since it’s much more convenient—restaurants, pools, and attractions are right there.

10

Mitchell

3 oct. 2025

·

A séjourné 3 nuits

We chose The Reef since this was our first time visiting Atlantis without kids—and it was the perfect choice! I loved the boutique feel of the lobby and the peaceful location. The Reef really gave us the best of both worlds: we could hop on the shuttle to the Royal and other areas of Atlantis for all the fun and excitement, but coming back at night was quiet and relaxing. It truly felt like returning home to a private residence rather than a hotel. The atmosphere was calm, the staff were welcoming, and the overall vibe made it easy to unwind. If you’re looking for a more serene, residential-style experience while still enjoying everything Atlantis has to offer, I highly recommend staying at The Reef!

8

catherine

6 nov. 2025

·

A séjourné 5 nuits

Scenic Balcony. great location

10

Rula

27 févr. 2025

·

A séjourné 6 nuits

Clean updated rooms with beautiful views. Excellent beach location. Far enough for quiet relaxing time and close enough to walk to or shuttle for more excitement.

10

Irida

16 févr. 2025

·

A séjourné 6 nuits

The beach on the property is amazing, the resort is huge, but the reef and cove side has the best access to the beach,clean, quiet, but central enough to the water park. My teenage kids enjoyed the beach as well as the slides. Easily accessible at any time of the day.

10

Andrea

7 août 2025

·

A séjourné 4 nuits

The Reef building is located on a beautiful beach, and the pool is nearby providing beautiful views.

10

Brittany

5 juil. 2025

·

A séjourné 5 nuits

The Reef is great for anyone looking to stay at Atlantis, but avoid the crowds and commotion of the Royal. It was very quiet, the Cadcades pool was fantastic and Paradise beach was absolutely perfect. The kitchenette provided everything we needed to cook breakfast in the mornings and we also made grilled cheese sandwiches when the kids wanted a snack. The only "downside" is that it is far away from most restaurants and activities, so be prepared for a minimum of a 8-12 minute walk. They do have shuttles running about every 10 minutes, however, our daughter gets car sick and those werent a great option. Other than that, I do not have anything bad to say about the property. A+ to the front desk staff.

10

Katherine

30 juin 2024

·

A séjourné 5 nuits

Felt very safe. I like that it was on the edge of Atlantis property; could find uncrowded beach space! It was the furthest from all the shops and most of the dining but you can easily walk to or take shuttle to those areas!

8

Steve

4 juin 2025

·

A séjourné 3 nuits

Veey far away from everything, however rooms are huge, and you have private beach and pools as well as access to all pools and attractions at atlantis

10

Mingo

23 juil. 2025

·

A séjourné 5 nuits

The resort was large with different sections. We stayed at the Reef but liked the ability to conveniently shuttle to each section.

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Repas

La nourriture et les boissons sont chères dans tout le complexe, et il est souvent nécessaire de réserver ; les options décontractées ou pour le petit-déjeuner peuvent être limitées par moments, en particulier au Reef. Certains lieux étaient fermés ou avaient des heures réduites, bien que la qualité soit souvent bonne lorsqu'ils sont ouverts.

Avis de voyageur à ce sujet

10

Jared

19 nov. 2025

·

A séjourné 7 nuits

We loved our stay. The beds were so comfortable, the sofa was so nice to lounge on and the room was clean and spacious. The purified water tastes off and the bottled water on the resort is atrociously priced but you can walk to a grocery store to get some normal tasting water. We liked all the walking but someone else might not like the distance to the other amenities. We loved that the Starbucks opened at 6am in the lobby of the reef. Overall it was a wonderful stay and we hope to go back.

8

Carey

23 avr. 2025

·

A séjourné 4 nuits

Awesome

8

Randy Scott

4 juil. 2025

·

A séjourné 5 nuits

Only thing I didn’t like was food was way way way too expensive

8

Edgardo

29 mai 2025

·

A séjourné 6 nuits

The hotel was beautiful and we have a good time, but I think that for been a beautiful resort the should be more economic with the foods , for example the poseidon buffet $75 pp x 2 was $150 , another example room servive we order only breakfast two times again over price hashbrowns like a rock, breakfast cold, waffles without syrup$60 to 70 $ charge to our room...with the amount of guest the you get daily if I least you add the continental breakfast that will be a plus.......this is an idea to improve your service....also you have beautiful personal but if some of then that they need to improve their attitude around the aqua park.....thank you

8

Bryan

13 nov. 2025

·

A séjourné 7 nuits

Atlantis was wonderful. The only draw back is the price of food.

8

RAINER

16 mai 2025

·

A séjourné 4 nuits

We had a fantastic stay. Gorgeous beach and kids loved the aquarium, rapid river, water play, etc. The only con is how expensive the food is anywhere. $11 for a bottle of water, and not even at a restaurant! For daily family dining we got tired of burgers, pizza and junk food. How about grilled fish (it is an island...), chicken, vegetables, rice, salad for a reasonable price and close to the pools and beaches?

6

Hazel

14 août 2025

·

A séjourné 12 nuits

Restaurants often closed, shut early or fully booked. Making it difficult for people on different time zones or with diabetes. Not everyone is from USA or been here before. We did not know that we had to book well in advance, this should be made clear when booking hotel. The onsite shops were extremely overpriced. Water $10 to buy and we had not been given water refill bottles in our room or informed about soft drink refills on arrival. So we spent a lot of money unnecessarily. The pull out bed in a room for 4 adults had a metal pole through the middle of it and was not suitable for a 2 week stay. We did manage to get an extra mattress eventually but staff not seem happy about it. Difficult for long stay guests and older teens, especially when raining. Pinball, table tennis and pool tables would be good. Once you have done the Magic show not a lot else to do in the evenings, unless you want to gamble and give the hotel more money. The food is very repetitive after the first week. The grounds are stunning and pools and waterslides are great. Some of the staff were lovely and made our stay Yvette Dorset and Kent especially. However, many staff appeared bored and were unhelpful especially in the escape room and when we checked in. Atlantis in Dubai was much nicer. Glad I came to Bahamas, lovely people but I don’t think I will be back.

4

Michelle

3 juil. 2025

·

A séjourné 6 nuits

Property was nice. Beach was clean. Food options very limited unless you book dining in advance. Grocery store was $15 for a couple cookies. Bring food!!! All pools close at 7pm. Some staff very nice and others were not interested in talking and even encountered some sleeping at the water park. Starbucks closes at 4pm everyday. Overall nice place but they charge a lot of money for small things and over $100 in gratuity a day plus you are expected to tip a lot on everything. Overall way too pricey and not worth it. Should stay at the RIU or somewhere else. Disappointing experience.

8

Travis

19 oct. 2025

·

A séjourné 4 nuits

Some options on the property where closed with no notice. Some places marked as open on their app were closed and you have walked across property to eat and or enjoy an activity. Breakfast has the most limited option for food.

8

Mariia

8 sept. 2025

·

A séjourné 5 nuits

Overall, it was a great experience! The atmosphere and amenities were excellent, and I would definitely rate it 10 stars if I could. The only downside was the staff at the bars—unfortunately, they came across as mostly unfriendly and a bit slow with service. A few things to keep in mind for future guests: You need to make reservations at the restaurants ahead of time if you don’t want to risk going hungry. A 15% service fee is automatically added to everything. This is understandable, but because of it, staff don’t seem motivated... This is a cashless property. We brought cash to avoid foreign transaction fees, but could only use it at the casino or in shops. With friendlier service and better communication of policies, this place could easily be a perfect 10-star experience!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	758 $US
février	907 $US
mars	861 $US
avril	702 $US
mai	617 $US
juin	592 $US
juillet	710 $US
août	592 $US
septembre	410 $US
novembre	1 393 $US
décembre	988 $US

The Reef at Atlantis

Prix pour The Reef at Atlantis

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À propos de cet établissement

Emplacement

Options de chambre

Studio (Terrace)

Studio (Ocean)

Chambre, 1 chambre (Harbor)

Suite, 2 chambres (Topaz)

Suite, 1 chambre (Topaz)

Chambre, 1 chambre (Ocean)

Chambre, 1 chambre (Terrace)

Two Bedroom Harbor Suite

Studio (Harbor)

Two Bedroom Ocean Suite

Two Bedroom Terrace Suite

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Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

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