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Hotel Sierra Resort Hakuba

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From

220 US$

/nat

Om dette overnatningssted

Experience luxury at this resort with hot springs, seasonal outdoor pool, and exceptional dining options in Hakuba.

Parkering
Restaurant
Swimmingpool
Ikkerygerværelser
Rengøring
Beværtningsfaciliteter

Lokation

Mizubasho Onsen, Hokujo, Hakuba, Kitaazumi Distrikt, Japan

Flere oplysninger om lokationen

Værelsesmuligheder

5

Grand Double Room

Værelsesoplysninger

1 Stor Dobbeltseng

og

1 Sovesofa

Sover 3

388 ft²

Klimaanlæg

Opvarmning

Pengeskab

6

Family Suite

Værelsesoplysninger

4× Enkeltsenge

og

1 Sovesofa

Sover 6

614 ft²

Klimaanlæg

Opvarmning

Pengeskab

4

Junior Suite

Værelsesoplysninger

2 Enkeltsenge

2 Enkeltsenge

1 Sovesofa

Sover 5

614 ft²

Altan

Klimaanlæg

Opvarmning

Pengeskab

6

Executive Suite

Værelsesoplysninger

2 Enkeltsenge

og

1 Sovesofa

1 Sovesofa

Sover 4

614 ft²

Klimaanlæg

Opvarmning

Pengeskab

5

Grand Twin Room

Værelsesoplysninger

2 Enkeltsenge

og

1 Sovesofa

Sover 3

388 ft²

Klimaanlæg

Opvarmning

Pengeskab

Gæsteanmeldelser af Hotel Sierra Resort Hakuba

9

Fremragende!

Baseret på 678 verificerede anmeldelser

Hvem overnatter her?

Par

30%

Familie

52%

Gruppe

15%

Solorejsende

2%

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Hotel Sierra Resort Hakuba får stor ros for sin rolige beliggenhed i skoven tæt på pisterne, beroligende private og offentlige onsen, et rigt udvalg af gratis snacks og drikkevarer samt et varmt og hjælpsomt personale, der bidrager til et behageligt og forkælende ophold som base for skiløb.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

Hotel Sierra Resort Hakuba får stor ros for sin rolige beliggenhed i skoven tæt på pisterne, beroligende private og offentlige onsen, et rigt udvalg af gratis snacks og drikkevarer samt et varmt og hjælpsomt personale, der bidrager til et behageligt og forkælende ophold som base for skiløb.

Værelserne er generelt rummelige med udsigt til naturen, men nogle påpeger dateret indretning, hårde senge eller begrænset opbevaringsplads. Den afsides beliggenhed betyder afhængighed af en planlagt shuttlebus, som flere gæster fandt sjælden, og et par vinterklager nævner ikke-opvarmede gangstier og udsat skiopbevaring. Morgenmaden roses bredt, mens aftensmaden generelt er god, men kan være en fast menu med begrænset variation eller vise nogle uoverensstemmelser mellem menuerne. Forvent et afslappende ophold med gode faciliteter, hvis du ikke behøver at være i Hakubas centrum.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Fremragende faciliteter inkluderer fremragende offentlige og private onsen, en lounge med gratis drikkevarer og snacks samt rekreative områder som billard; massage stole er et plus. Nogle vinterlige mangler blev bemærket, herunder ikke-opvarmede gangstier, udsat skiopbevaring og lukning af underholdningslokalet om aftenen.

Relaterede gæsteanmeldelser

6

Kim Leong

5. mar. 2025

·

Overnattede 5 nætter

I booked this property for the sole purpose of snow sports in Hakuba. However, I feel this property is not designed and build for winter season. To access the rooms from the main building (lobby, restaurants etc), one has to walk through an unheated walkway, expose to the cold and wind. Imagine doing this at -6 degrees temperature. The snow equipment storage is an after-thought. It is a container situated outside on the driveway. It is not a dry room and to access the snow equipment, one has to be expose to the elements again. (this time, there are no shelters to protect the guest).

I booked this property for the sole purpose of snow sports in Hakuba. However, I feel this property is not designed and build for winter season. To access the rooms from the main building (lobby, restaurants etc), one has to walk through an unheated walkway, expose to the cold and wind. Imagine doing this at -6 degrees temperature. The snow equipment storage is an after-thought. It is a container situated outside on the driveway. It is not a dry room and to access the snow equipment, one has to be expose to the elements again. (this time, there are no shelters to protect the guest).

10

Christopher

30. jan. 2023

·

Overnattede 4 nætter

Fantastic property, quaint feeling, great amenities. The room is a bit dated and pillows and bed is rock solid hard. But the hotel has many other qualities that make up. The view of the natural surroundings is amazing. The Onsen private and non private was great. Staff tried really hard to make the best stay possible. Was nice to have a tea lounge to sit in daily, unlimited natural water and apple juice and some hot wine. They have a light snack canteen, that free until 8pm, at this point what’s the need for a convenience store everything is at your fingertips here. I had a great stay and can’t wait to come back again.

Fantastic property, quaint feeling, great amenities. The room is a bit dated and pillows and bed is rock solid hard. But the hotel has many other qualities that make up. The view of the natural surroundings is amazing. The Onsen private and non private was great. Staff tried really hard to make the best stay possible. Was nice to have a tea lounge to sit in daily, unlimited natural water and apple juice and some hot wine. They have a light snack canteen, that free until 8pm, at this point what’s the need for a convenience store everything is at your fingertips here. I had a great stay and can’t wait to come back again.

10

Drew

24. feb. 2025

·

Overnattede 4 nætter

Amazing property, onsen, happy hour. Shuttle service however could have more times, frequency, or on demand service.

Amazing property, onsen, happy hour. Shuttle service however could have more times, frequency, or on demand service.

10

Mia

17. jan. 2024

·

Overnattede 4 nætter

My partner and I were absolutely blown away when we arrived at this property in the middle of a snow season. I can’t even describe it beauty. Everything was conveniently, with a light lunch/dinner provided at no charge. It was so nice to come home from a day at the slopes and eat amazing warm food! They also provide afternoon tea with wine, where you can overlook a gorgeous view. Complimentary private onsens was another highlight. The rooms were spacious, very clean and had heated floors. Transport to town and ski resorts was so easy, as was hitting ski gear. We will definitely be back!

My partner and I were absolutely blown away when we arrived at this property in the middle of a snow season. I can’t even describe it beauty. Everything was conveniently, with a light lunch/dinner provided at no charge. It was so nice to come home from a day at the slopes and eat amazing warm food! They also provide afternoon tea with wine, where you can overlook a gorgeous view. Complimentary private onsens was another highlight. The rooms were spacious, very clean and had heated floors. Transport to town and ski resorts was so easy, as was hitting ski gear. We will definitely be back!

10

Magdalena

3. jan. 2024

·

Overnattede 4 nætter

Beautiful property. Wonderful breakfast and Onsen. Inccredibly relaxing.

Beautiful property. Wonderful breakfast and Onsen. Inccredibly relaxing.

10

Stephanie

14. feb. 2026

·

Overnattede 2 nætter

Clean rooms, friendly staff and overall amazing property! The amenities were wonderful! There are both private and shared onsens you can take advantage of, complimentary happy hour drinks and snacks, massage chairs, and a complimentary shuttle that you can reserve spots on to take you through the town and slopes!

Clean rooms, friendly staff and overall amazing property! The amenities were wonderful! There are both private and shared onsens you can take advantage of, complimentary happy hour drinks and snacks, massage chairs, and a complimentary shuttle that you can reserve spots on to take you through the town and slopes!

10

Makoto

24. sep. 2022

·

Overnattede 1 nat

ワインと軽食が自由に取れました。お風呂にはコーヒー牛乳、ロビーではワインが飲み放題で飲めました。

ワインと軽食が自由に取れました。お風呂にはコーヒー牛乳、ロビーではワインが飲み放題で飲めました。

8

Michael

18. jan. 2024

·

Overnattede 7 nætter

Very Nice resort with 3 (different) private Onsen hotspring baths and 1 public. Breakfast and dinner were all ok, the rooms are spacious, but too few closets. There was a lounge with free drinks, coffee, tea and snacks and an entertainment room with darts and pool table. The entertainment room, where many guests want to spend some relaxing time after a long day skiing was however closed from 17-22 when people want to enjoy it. We had dinner once at the resort and it was really good,

Very Nice resort with 3 (different) private Onsen hotspring baths and 1 public. Breakfast and dinner were all ok, the rooms are spacious, but too few closets. There was a lounge with free drinks, coffee, tea and snacks and an entertainment room with darts and pool table. The entertainment room, where many guests want to spend some relaxing time after a long day skiing was however closed from 17-22 when people want to enjoy it. We had dinner once at the resort and it was really good,

10

Mazen

9. mar. 2025

·

Overnattede 5 nætter

The resort was first class. We loved the Onsen which they had both private and public. They had no restrictions on Tattoos. The breakfast was great and we saved a lot of money on dinners since they had free wine, soups, miso, udon, etc every afternoon.

The resort was first class. We loved the Onsen which they had both private and public. They had no restrictions on Tattoos. The breakfast was great and we saved a lot of money on dinners since they had free wine, soups, miso, udon, etc every afternoon.

10

哲

1. nov. 2025

·

Overnattede 2 nætter

庭が美しいです。お風呂が泉質、雰囲気ともにとても良い。中華のスタンダードとフレンチのプレミアムをいただきました。中華は繊細な盛り付けで見た目も美しく味もとても美味しかったです。ラウンジでワインを頂けるのも嬉しいです。空き時間にビリヤードを楽しみました。お部屋や廊下にカメムシが迷い込んでいたこともありましたが凍結スプレーで撃退しました笑周りの景色が美しく、喧騒から離れてゆったり過ごすことができました。ありがとうございました。

庭が美しいです。お風呂が泉質、雰囲気ともにとても良い。中華のスタンダードとフレンチのプレミアムをいただきました。中華は繊細な盛り付けで見た目も美しく味もとても美味しかったです。ラウンジでワインを頂けるのも嬉しいです。空き時間にビリヤードを楽しみました。お部屋や廊下にカメムシが迷い込んでいたこともありましたが凍結スプレーで撃退しました笑周りの景色が美しく、喧騒から離れてゆったり過ごすことができました。ありがとうございました。

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Anmeldelser beskriver ofte ejendommen og værelserne som meget rene. Et par isolerede problemer forekom, herunder lejlighedsvise stink bugs og en observeret hygiejnemangel i snackområdet.

Relaterede gæsteanmeldelser

10

tatsuya

19. jul. 2024

·

Overnattede 1 nat

口コミがよかったので今回初めて泊まりました。温泉も快適で、室内もきれいに整っており、ストレスなく過ごすことができました。また冬に泊まることができればなと思ってます。

口コミがよかったので今回初めて泊まりました。温泉も快適で、室内もきれいに整っており、ストレスなく過ごすことができました。また冬に泊まることができればなと思ってます。

10

Mia

17. jan. 2024

·

Overnattede 4 nætter

My partner and I were absolutely blown away when we arrived at this property in the middle of a snow season. I can’t even describe it beauty. Everything was conveniently, with a light lunch/dinner provided at no charge. It was so nice to come home from a day at the slopes and eat amazing warm food! They also provide afternoon tea with wine, where you can overlook a gorgeous view. Complimentary private onsens was another highlight. The rooms were spacious, very clean and had heated floors. Transport to town and ski resorts was so easy, as was hitting ski gear. We will definitely be back!

My partner and I were absolutely blown away when we arrived at this property in the middle of a snow season. I can’t even describe it beauty. Everything was conveniently, with a light lunch/dinner provided at no charge. It was so nice to come home from a day at the slopes and eat amazing warm food! They also provide afternoon tea with wine, where you can overlook a gorgeous view. Complimentary private onsens was another highlight. The rooms were spacious, very clean and had heated floors. Transport to town and ski resorts was so easy, as was hitting ski gear. We will definitely be back!

10

YUKARI

21. jul. 2024

·

Overnattede 1 nat

今まで泊まったホテルの中で、程よく高級感もあり、お部屋は広く清潔ホスピタリティーもよく大満足！！子ども連れにおすすめです。また必ず来たいと思うホテルです❣️

今まで泊まったホテルの中で、程よく高級感もあり、お部屋は広く清潔ホスピタリティーもよく大満足！！子ども連れにおすすめです。また必ず来たいと思うホテルです❣️

10

Stephanie

14. feb. 2026

·

Overnattede 2 nætter

Clean rooms, friendly staff and overall amazing property! The amenities were wonderful! There are both private and shared onsens you can take advantage of, complimentary happy hour drinks and snacks, massage chairs, and a complimentary shuttle that you can reserve spots on to take you through the town and slopes!

Clean rooms, friendly staff and overall amazing property! The amenities were wonderful! There are both private and shared onsens you can take advantage of, complimentary happy hour drinks and snacks, massage chairs, and a complimentary shuttle that you can reserve spots on to take you through the town and slopes!

8

Kiara

14. apr. 2025

·

Overnattede 3 nætter

This property was beautiful and very clean. Staff are super friendly and accomodating. It is a bit out the way from main areas of Hakuba. However, the hotel does have a shuttle bus, only on a limited schedule though.

This property was beautiful and very clean. Staff are super friendly and accomodating. It is a bit out the way from main areas of Hakuba. However, the hotel does have a shuttle bus, only on a limited schedule though.

6

KONDA

23. sep. 2023

·

Overnattede 1 nat

施設は全体的に綺麗でした。軽食等が無料で食べることもできましたが、冷やしトマトやキュウリを食べていた私の前の塩を何も言わずにもって行ってしまいました。また、その従業員の方はその場で片付けていた未使用のお椀を床に落としましたが、そのまま元の場所に戻していました。最後に全てのお椀を洗ってまた提供するならいいですが、目の前で見せられると、他もそうなんではないかなと思ってしまいました。

施設は全体的に綺麗でした。軽食等が無料で食べることもできましたが、冷やしトマトやキュウリを食べていた私の前の塩を何も言わずにもって行ってしまいました。また、その従業員の方はその場で片付けていた未使用のお椀を床に落としましたが、そのまま元の場所に戻していました。最後に全てのお椀を洗ってまた提供するならいいですが、目の前で見せられると、他もそうなんではないかなと思ってしまいました。

10

哲

1. nov. 2025

·

Overnattede 2 nætter

庭が美しいです。お風呂が泉質、雰囲気ともにとても良い。中華のスタンダードとフレンチのプレミアムをいただきました。中華は繊細な盛り付けで見た目も美しく味もとても美味しかったです。ラウンジでワインを頂けるのも嬉しいです。空き時間にビリヤードを楽しみました。お部屋や廊下にカメムシが迷い込んでいたこともありましたが凍結スプレーで撃退しました笑周りの景色が美しく、喧騒から離れてゆったり過ごすことができました。ありがとうございました。

庭が美しいです。お風呂が泉質、雰囲気ともにとても良い。中華のスタンダードとフレンチのプレミアムをいただきました。中華は繊細な盛り付けで見た目も美しく味もとても美味しかったです。ラウンジでワインを頂けるのも嬉しいです。空き時間にビリヤードを楽しみました。お部屋や廊下にカメムシが迷い込んでいたこともありましたが凍結スプレーで撃退しました笑周りの景色が美しく、喧騒から離れてゆったり過ごすことができました。ありがとうございました。

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Værelserne er generelt rummelige og komfortable med udsigt til naturen og i nogle tilfælde gulvvarme. Flere anmeldelser nævner dateret indretning, hårde senge, simpelt møblement eller begrænset opbevaringsplads.

Relaterede gæsteanmeldelser

8

Corey

15. jan. 2023

·

Overnattede 19.371 nætter

Really loved the incredibly welcoming and hospitable staff at the hotel who went out of their way to make us feel at home and make the stay as enjoyable as possible. Although the rooms are basic, the rest of the hotel has every modern comfort. The big downside is the location - the hotel is miles from the town so you're reliant upon taxis ($40 each way to dinner) and infrequent shuttle buses to the snow fields and town. This really made it very limiting so we mostly dined at the hotel restaurant as it was much easier than trying to wait for infrequent scheduled shuttles. The French fixed menu was excellent every time - with impeccable service. However, surprisingly both the service and quality of the Western a-la-carte menu (at the same restaurant) was much much lower and quite disappointing. Overall I enjoyed the hotel but would likely pick another next time simply due to the inconvenience of the location. If the frequency of the shuttle buses were doubled, that might encourage me to return. Either way, I'd like to pass on my sincere thanks to the staff for being so friendly and making the stay very enjoyable.

Really loved the incredibly welcoming and hospitable staff at the hotel who went out of their way to make us feel at home and make the stay as enjoyable as possible. Although the rooms are basic, the rest of the hotel has every modern comfort. The big downside is the location - the hotel is miles from the town so you're reliant upon taxis ($40 each way to dinner) and infrequent shuttle buses to the snow fields and town. This really made it very limiting so we mostly dined at the hotel restaurant as it was much easier than trying to wait for infrequent scheduled shuttles. The French fixed menu was excellent every time - with impeccable service. However, surprisingly both the service and quality of the Western a-la-carte menu (at the same restaurant) was much much lower and quite disappointing. Overall I enjoyed the hotel but would likely pick another next time simply due to the inconvenience of the location. If the frequency of the shuttle buses were doubled, that might encourage me to return. Either way, I'd like to pass on my sincere thanks to the staff for being so friendly and making the stay very enjoyable.

10

Christopher

30. jan. 2023

·

Overnattede 4 nætter

Fantastic property, quaint feeling, great amenities. The room is a bit dated and pillows and bed is rock solid hard. But the hotel has many other qualities that make up. The view of the natural surroundings is amazing. The Onsen private and non private was great. Staff tried really hard to make the best stay possible. Was nice to have a tea lounge to sit in daily, unlimited natural water and apple juice and some hot wine. They have a light snack canteen, that free until 8pm, at this point what’s the need for a convenience store everything is at your fingertips here. I had a great stay and can’t wait to come back again.

Fantastic property, quaint feeling, great amenities. The room is a bit dated and pillows and bed is rock solid hard. But the hotel has many other qualities that make up. The view of the natural surroundings is amazing. The Onsen private and non private was great. Staff tried really hard to make the best stay possible. Was nice to have a tea lounge to sit in daily, unlimited natural water and apple juice and some hot wine. They have a light snack canteen, that free until 8pm, at this point what’s the need for a convenience store everything is at your fingertips here. I had a great stay and can’t wait to come back again.

8

Mercy A

5. mar. 2025

·

Overnattede 2 nætter

The property is very expensive for the area. The service was lovely except for the last day when we needed to leave the hotel and get to the bus station to leave Hakuba. The front desk staff was unable to find a taxi to pick us up and the hotel shuttle could not be sent to the bus station for an 8 am instead of 9 am run. We were not able to make the departure bus that we hoped to get on. We eventually took the hotel's shuttle van 30 minutes after our hoped for departure and caught a bus out of town and Aside from the lack of transportation coordination and the fact that the hotel charged me an additional $500 at checkout for my kids lodging and food (which I thought I had paid through the high Expedia price of $1,600 for 2 nights) there was much that was good about the hotel. We loved our beautiful dinners and breakfast buffets, the room was spacious and comfortable, the complimentary wine at happy hour in the lounge was lovely. But in the end, the very high price per night for the 4 of us paired with the stress on our departure day (which we began talking with the hotel staff about the afternoon prior) made for a less than perfect experience.

The property is very expensive for the area. The service was lovely except for the last day when we needed to leave the hotel and get to the bus station to leave Hakuba. The front desk staff was unable to find a taxi to pick us up and the hotel shuttle could not be sent to the bus station for an 8 am instead of 9 am run. We were not able to make the departure bus that we hoped to get on. We eventually took the hotel's shuttle van 30 minutes after our hoped for departure and caught a bus out of town and Aside from the lack of transportation coordination and the fact that the hotel charged me an additional $500 at checkout for my kids lodging and food (which I thought I had paid through the high Expedia price of $1,600 for 2 nights) there was much that was good about the hotel. We loved our beautiful dinners and breakfast buffets, the room was spacious and comfortable, the complimentary wine at happy hour in the lounge was lovely. But in the end, the very high price per night for the 4 of us paired with the stress on our departure day (which we began talking with the hotel staff about the afternoon prior) made for a less than perfect experience.

8

t

21. sep. 2023

·

Overnattede 1 nat

ご近所ひとり旅で伺いました。エントランスに入った際にカナディアンログの懐かしい香りがしました。お部屋は古いながらも趣がありゆったり過ごせました。温泉も貸切、古民家の湯ともにとても癒されました。さまざまな軽食のサービスも楽しかったです。スタッフの皆さまが笑顔で親切でした。素敵なお庭の手入れをされているスタッフさんは職人気質を感じました。夕食も味も量も自分の好みで、ベテランの男性のスタッフの方の説明もわかりやすく思いやりを感じました。次回は白馬飯店にも伺いたいです。ありがとうございました。

ご近所ひとり旅で伺いました。エントランスに入った際にカナディアンログの懐かしい香りがしました。お部屋は古いながらも趣がありゆったり過ごせました。温泉も貸切、古民家の湯ともにとても癒されました。さまざまな軽食のサービスも楽しかったです。スタッフの皆さまが笑顔で親切でした。素敵なお庭の手入れをされているスタッフさんは職人気質を感じました。夕食も味も量も自分の好みで、ベテランの男性のスタッフの方の説明もわかりやすく思いやりを感じました。次回は白馬飯店にも伺いたいです。ありがとうございました。

10

Mia

17. jan. 2024

·

Overnattede 4 nætter

My partner and I were absolutely blown away when we arrived at this property in the middle of a snow season. I can’t even describe it beauty. Everything was conveniently, with a light lunch/dinner provided at no charge. It was so nice to come home from a day at the slopes and eat amazing warm food! They also provide afternoon tea with wine, where you can overlook a gorgeous view. Complimentary private onsens was another highlight. The rooms were spacious, very clean and had heated floors. Transport to town and ski resorts was so easy, as was hitting ski gear. We will definitely be back!

My partner and I were absolutely blown away when we arrived at this property in the middle of a snow season. I can’t even describe it beauty. Everything was conveniently, with a light lunch/dinner provided at no charge. It was so nice to come home from a day at the slopes and eat amazing warm food! They also provide afternoon tea with wine, where you can overlook a gorgeous view. Complimentary private onsens was another highlight. The rooms were spacious, very clean and had heated floors. Transport to town and ski resorts was so easy, as was hitting ski gear. We will definitely be back!

10

YUKARI

21. jul. 2024

·

Overnattede 1 nat

今まで泊まったホテルの中で、程よく高級感もあり、お部屋は広く清潔ホスピタリティーもよく大満足！！子ども連れにおすすめです。また必ず来たいと思うホテルです❣️

今まで泊まったホテルの中で、程よく高級感もあり、お部屋は広く清潔ホスピタリティーもよく大満足！！子ども連れにおすすめです。また必ず来たいと思うホテルです❣️

8

Michael

18. jan. 2024

·

Overnattede 7 nætter

Very Nice resort with 3 (different) private Onsen hotspring baths and 1 public. Breakfast and dinner were all ok, the rooms are spacious, but too few closets. There was a lounge with free drinks, coffee, tea and snacks and an entertainment room with darts and pool table. The entertainment room, where many guests want to spend some relaxing time after a long day skiing was however closed from 17-22 when people want to enjoy it. We had dinner once at the resort and it was really good,

Very Nice resort with 3 (different) private Onsen hotspring baths and 1 public. Breakfast and dinner were all ok, the rooms are spacious, but too few closets. There was a lounge with free drinks, coffee, tea and snacks and an entertainment room with darts and pool table. The entertainment room, where many guests want to spend some relaxing time after a long day skiing was however closed from 17-22 when people want to enjoy it. We had dinner once at the resort and it was really good,

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Service

Personalet roses bredt som varmt, venligt og ivrigt efter at hjælpe. Et par gæster rapporterede problemer med transportkoordinering eller fakturering.

Relaterede gæsteanmeldelser

8

Corey

15. jan. 2023

·

Overnattede 19.371 nætter

Really loved the incredibly welcoming and hospitable staff at the hotel who went out of their way to make us feel at home and make the stay as enjoyable as possible. Although the rooms are basic, the rest of the hotel has every modern comfort. The big downside is the location - the hotel is miles from the town so you're reliant upon taxis ($40 each way to dinner) and infrequent shuttle buses to the snow fields and town. This really made it very limiting so we mostly dined at the hotel restaurant as it was much easier than trying to wait for infrequent scheduled shuttles. The French fixed menu was excellent every time - with impeccable service. However, surprisingly both the service and quality of the Western a-la-carte menu (at the same restaurant) was much much lower and quite disappointing. Overall I enjoyed the hotel but would likely pick another next time simply due to the inconvenience of the location. If the frequency of the shuttle buses were doubled, that might encourage me to return. Either way, I'd like to pass on my sincere thanks to the staff for being so friendly and making the stay very enjoyable.

Really loved the incredibly welcoming and hospitable staff at the hotel who went out of their way to make us feel at home and make the stay as enjoyable as possible. Although the rooms are basic, the rest of the hotel has every modern comfort. The big downside is the location - the hotel is miles from the town so you're reliant upon taxis ($40 each way to dinner) and infrequent shuttle buses to the snow fields and town. This really made it very limiting so we mostly dined at the hotel restaurant as it was much easier than trying to wait for infrequent scheduled shuttles. The French fixed menu was excellent every time - with impeccable service. However, surprisingly both the service and quality of the Western a-la-carte menu (at the same restaurant) was much much lower and quite disappointing. Overall I enjoyed the hotel but would likely pick another next time simply due to the inconvenience of the location. If the frequency of the shuttle buses were doubled, that might encourage me to return. Either way, I'd like to pass on my sincere thanks to the staff for being so friendly and making the stay very enjoyable.

10

Marcello

7. mar. 2024

·

Overnattede 3 nætter

Nice scenic location. Great service, complementary food and drink option throughout the day. Great private onsens as well.

Nice scenic location. Great service, complementary food and drink option throughout the day. Great private onsens as well.

8

Mercy A

5. mar. 2025

·

Overnattede 2 nætter

The property is very expensive for the area. The service was lovely except for the last day when we needed to leave the hotel and get to the bus station to leave Hakuba. The front desk staff was unable to find a taxi to pick us up and the hotel shuttle could not be sent to the bus station for an 8 am instead of 9 am run. We were not able to make the departure bus that we hoped to get on. We eventually took the hotel's shuttle van 30 minutes after our hoped for departure and caught a bus out of town and Aside from the lack of transportation coordination and the fact that the hotel charged me an additional $500 at checkout for my kids lodging and food (which I thought I had paid through the high Expedia price of $1,600 for 2 nights) there was much that was good about the hotel. We loved our beautiful dinners and breakfast buffets, the room was spacious and comfortable, the complimentary wine at happy hour in the lounge was lovely. But in the end, the very high price per night for the 4 of us paired with the stress on our departure day (which we began talking with the hotel staff about the afternoon prior) made for a less than perfect experience.

The property is very expensive for the area. The service was lovely except for the last day when we needed to leave the hotel and get to the bus station to leave Hakuba. The front desk staff was unable to find a taxi to pick us up and the hotel shuttle could not be sent to the bus station for an 8 am instead of 9 am run. We were not able to make the departure bus that we hoped to get on. We eventually took the hotel's shuttle van 30 minutes after our hoped for departure and caught a bus out of town and Aside from the lack of transportation coordination and the fact that the hotel charged me an additional $500 at checkout for my kids lodging and food (which I thought I had paid through the high Expedia price of $1,600 for 2 nights) there was much that was good about the hotel. We loved our beautiful dinners and breakfast buffets, the room was spacious and comfortable, the complimentary wine at happy hour in the lounge was lovely. But in the end, the very high price per night for the 4 of us paired with the stress on our departure day (which we began talking with the hotel staff about the afternoon prior) made for a less than perfect experience.

10

Tariq

12. mar. 2024

·

Overnattede 5 nætter

Great property, staff and experience

Great property, staff and experience

10

Erin

2. feb. 2023

·

Overnattede 6 nætter

A great place to stay. The shuttle to the door, close proximity to the snowfields, onsen when we returned from a day on the snow, welcome drinks each day, a hot soup or curry available on return and friendly staff who were very helpful made our stay outstanding. Definitely recommend.

A great place to stay. The shuttle to the door, close proximity to the snowfields, onsen when we returned from a day on the snow, welcome drinks each day, a hot soup or curry available on return and friendly staff who were very helpful made our stay outstanding. Definitely recommend.

10

YUKARI

21. jul. 2024

·

Overnattede 1 nat

今まで泊まったホテルの中で、程よく高級感もあり、お部屋は広く清潔ホスピタリティーもよく大満足！！子ども連れにおすすめです。また必ず来たいと思うホテルです❣️

今まで泊まったホテルの中で、程よく高級感もあり、お部屋は広く清潔ホスピタリティーもよく大満足！！子ども連れにおすすめです。また必ず来たいと思うホテルです❣️

10

Mandy

20. feb. 2025

·

Overnattede 3 nætter

住宿舒適服務態度非常好

住宿舒適服務態度非常好

10

Jayson

14. mar. 2024

·

Overnattede 4 nætter

We loved everything about our stay in Sierra. The location is in the middle of stunning forest, very close to ski slopes, lovely food options are available through the day. Nothing can be better than enjoying private onsen after a day of skiing. Lovelies stuff. We will definitely be back!

We loved everything about our stay in Sierra. The location is in the middle of stunning forest, very close to ski slopes, lovely food options are available through the day. Nothing can be better than enjoying private onsen after a day of skiing. Lovelies stuff. We will definitely be back!

10

Stephanie

14. feb. 2026

·

Overnattede 2 nætter

Clean rooms, friendly staff and overall amazing property! The amenities were wonderful! There are both private and shared onsens you can take advantage of, complimentary happy hour drinks and snacks, massage chairs, and a complimentary shuttle that you can reserve spots on to take you through the town and slopes!

Clean rooms, friendly staff and overall amazing property! The amenities were wonderful! There are both private and shared onsens you can take advantage of, complimentary happy hour drinks and snacks, massage chairs, and a complimentary shuttle that you can reserve spots on to take you through the town and slopes!

8

Kiara

14. apr. 2025

·

Overnattede 3 nætter

This property was beautiful and very clean. Staff are super friendly and accomodating. It is a bit out the way from main areas of Hakuba. However, the hotel does have a shuttle bus, only on a limited schedule though.

This property was beautiful and very clean. Staff are super friendly and accomodating. It is a bit out the way from main areas of Hakuba. However, the hotel does have a shuttle bus, only on a limited schedule though.

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Lokation

Beliggende i en naturskøn, rolig skov tæt på nogle pister, men langt fra byen. Mange gæster var afhængige af en planlagt shuttlebus, som flere fandt sjælden, hvilket gjorde taxaer eller spisning på stedet mere praktisk.

Relaterede gæsteanmeldelser

8

Corey

15. jan. 2023

·

Overnattede 19.371 nætter

Really loved the incredibly welcoming and hospitable staff at the hotel who went out of their way to make us feel at home and make the stay as enjoyable as possible. Although the rooms are basic, the rest of the hotel has every modern comfort. The big downside is the location - the hotel is miles from the town so you're reliant upon taxis ($40 each way to dinner) and infrequent shuttle buses to the snow fields and town. This really made it very limiting so we mostly dined at the hotel restaurant as it was much easier than trying to wait for infrequent scheduled shuttles. The French fixed menu was excellent every time - with impeccable service. However, surprisingly both the service and quality of the Western a-la-carte menu (at the same restaurant) was much much lower and quite disappointing. Overall I enjoyed the hotel but would likely pick another next time simply due to the inconvenience of the location. If the frequency of the shuttle buses were doubled, that might encourage me to return. Either way, I'd like to pass on my sincere thanks to the staff for being so friendly and making the stay very enjoyable.

Really loved the incredibly welcoming and hospitable staff at the hotel who went out of their way to make us feel at home and make the stay as enjoyable as possible. Although the rooms are basic, the rest of the hotel has every modern comfort. The big downside is the location - the hotel is miles from the town so you're reliant upon taxis ($40 each way to dinner) and infrequent shuttle buses to the snow fields and town. This really made it very limiting so we mostly dined at the hotel restaurant as it was much easier than trying to wait for infrequent scheduled shuttles. The French fixed menu was excellent every time - with impeccable service. However, surprisingly both the service and quality of the Western a-la-carte menu (at the same restaurant) was much much lower and quite disappointing. Overall I enjoyed the hotel but would likely pick another next time simply due to the inconvenience of the location. If the frequency of the shuttle buses were doubled, that might encourage me to return. Either way, I'd like to pass on my sincere thanks to the staff for being so friendly and making the stay very enjoyable.

10

Yuanze

23. jan. 2024

·

Overnattede 3 nætter

The shuttle bus that stops at Sierra is limited, but is enough. Overall experience is very good, much better than other places I stayed at Hakuba.

The shuttle bus that stops at Sierra is limited, but is enough. Overall experience is very good, much better than other places I stayed at Hakuba.

10

Shinsuke

18. aug. 2022

·

Overnattede 3 nætter

各所にくつろげるスペースがありよかったです。庭の草花もとてもきれいでした。西館廊下は少し暗い感じでしたが、近隣の飲食店への送迎サービスや、館内コーヒーサービスなど、トータルでお値打ちなリゾートホテルだと思います。

各所にくつろげるスペースがありよかったです。庭の草花もとてもきれいでした。西館廊下は少し暗い感じでしたが、近隣の飲食店への送迎サービスや、館内コーヒーサービスなど、トータルでお値打ちなリゾートホテルだと思います。

10

Marcello

7. mar. 2024

·

Overnattede 3 nætter

Nice scenic location. Great service, complementary food and drink option throughout the day. Great private onsens as well.

Nice scenic location. Great service, complementary food and drink option throughout the day. Great private onsens as well.

10

Drew

24. feb. 2025

·

Overnattede 4 nætter

Amazing property, onsen, happy hour. Shuttle service however could have more times, frequency, or on demand service.

Amazing property, onsen, happy hour. Shuttle service however could have more times, frequency, or on demand service.

8

Norio

7. mar. 2024

·

Overnattede 5 nætter

Serene environment with unexpected services like complimentary beverages and snacks at the lounge and lobby

Serene environment with unexpected services like complimentary beverages and snacks at the lounge and lobby

10

Erin

2. feb. 2023

·

Overnattede 6 nætter

A great place to stay. The shuttle to the door, close proximity to the snowfields, onsen when we returned from a day on the snow, welcome drinks each day, a hot soup or curry available on return and friendly staff who were very helpful made our stay outstanding. Definitely recommend.

A great place to stay. The shuttle to the door, close proximity to the snowfields, onsen when we returned from a day on the snow, welcome drinks each day, a hot soup or curry available on return and friendly staff who were very helpful made our stay outstanding. Definitely recommend.

10

Jayson

14. mar. 2024

·

Overnattede 4 nætter

We loved everything about our stay in Sierra. The location is in the middle of stunning forest, very close to ski slopes, lovely food options are available through the day. Nothing can be better than enjoying private onsen after a day of skiing. Lovelies stuff. We will definitely be back!

We loved everything about our stay in Sierra. The location is in the middle of stunning forest, very close to ski slopes, lovely food options are available through the day. Nothing can be better than enjoying private onsen after a day of skiing. Lovelies stuff. We will definitely be back!

8

Kiara

14. apr. 2025

·

Overnattede 3 nætter

This property was beautiful and very clean. Staff are super friendly and accomodating. It is a bit out the way from main areas of Hakuba. However, the hotel does have a shuttle bus, only on a limited schedule though.

This property was beautiful and very clean. Staff are super friendly and accomodating. It is a bit out the way from main areas of Hakuba. However, the hotel does have a shuttle bus, only on a limited schedule though.

10

哲

1. nov. 2025

·

Overnattede 2 nætter

庭が美しいです。お風呂が泉質、雰囲気ともにとても良い。中華のスタンダードとフレンチのプレミアムをいただきました。中華は繊細な盛り付けで見た目も美しく味もとても美味しかったです。ラウンジでワインを頂けるのも嬉しいです。空き時間にビリヤードを楽しみました。お部屋や廊下にカメムシが迷い込んでいたこともありましたが凍結スプレーで撃退しました笑周りの景色が美しく、喧騒から離れてゆったり過ごすことができました。ありがとうございました。

庭が美しいです。お風呂が泉質、雰囲気ともにとても良い。中華のスタンダードとフレンチのプレミアムをいただきました。中華は繊細な盛り付けで見た目も美しく味もとても美味しかったです。ラウンジでワインを頂けるのも嬉しいです。空き時間にビリヤードを楽しみました。お部屋や廊下にカメムシが迷い込んでいたこともありましたが凍結スプレーで撃退しました笑周りの景色が美しく、喧騒から離れてゆったり過ごすことができました。ありがとうございました。

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Spisning

Morgenmaden får stor ros, og mange sætter pris på de gratis lette måltider, drikkevarer og eftermiddagsvin. Aftensmaden er generelt god, men kan være en fast menu med begrænset variation, og nogle uoverensstemmelser mellem menuerne blev bemærket.

Relaterede gæsteanmeldelser

8

Corey

15. jan. 2023

·

Overnattede 19.371 nætter

Really loved the incredibly welcoming and hospitable staff at the hotel who went out of their way to make us feel at home and make the stay as enjoyable as possible. Although the rooms are basic, the rest of the hotel has every modern comfort. The big downside is the location - the hotel is miles from the town so you're reliant upon taxis ($40 each way to dinner) and infrequent shuttle buses to the snow fields and town. This really made it very limiting so we mostly dined at the hotel restaurant as it was much easier than trying to wait for infrequent scheduled shuttles. The French fixed menu was excellent every time - with impeccable service. However, surprisingly both the service and quality of the Western a-la-carte menu (at the same restaurant) was much much lower and quite disappointing. Overall I enjoyed the hotel but would likely pick another next time simply due to the inconvenience of the location. If the frequency of the shuttle buses were doubled, that might encourage me to return. Either way, I'd like to pass on my sincere thanks to the staff for being so friendly and making the stay very enjoyable.

Really loved the incredibly welcoming and hospitable staff at the hotel who went out of their way to make us feel at home and make the stay as enjoyable as possible. Although the rooms are basic, the rest of the hotel has every modern comfort. The big downside is the location - the hotel is miles from the town so you're reliant upon taxis ($40 each way to dinner) and infrequent shuttle buses to the snow fields and town. This really made it very limiting so we mostly dined at the hotel restaurant as it was much easier than trying to wait for infrequent scheduled shuttles. The French fixed menu was excellent every time - with impeccable service. However, surprisingly both the service and quality of the Western a-la-carte menu (at the same restaurant) was much much lower and quite disappointing. Overall I enjoyed the hotel but would likely pick another next time simply due to the inconvenience of the location. If the frequency of the shuttle buses were doubled, that might encourage me to return. Either way, I'd like to pass on my sincere thanks to the staff for being so friendly and making the stay very enjoyable.

10

Christopher

30. jan. 2023

·

Overnattede 4 nætter

Fantastic property, quaint feeling, great amenities. The room is a bit dated and pillows and bed is rock solid hard. But the hotel has many other qualities that make up. The view of the natural surroundings is amazing. The Onsen private and non private was great. Staff tried really hard to make the best stay possible. Was nice to have a tea lounge to sit in daily, unlimited natural water and apple juice and some hot wine. They have a light snack canteen, that free until 8pm, at this point what’s the need for a convenience store everything is at your fingertips here. I had a great stay and can’t wait to come back again.

Fantastic property, quaint feeling, great amenities. The room is a bit dated and pillows and bed is rock solid hard. But the hotel has many other qualities that make up. The view of the natural surroundings is amazing. The Onsen private and non private was great. Staff tried really hard to make the best stay possible. Was nice to have a tea lounge to sit in daily, unlimited natural water and apple juice and some hot wine. They have a light snack canteen, that free until 8pm, at this point what’s the need for a convenience store everything is at your fingertips here. I had a great stay and can’t wait to come back again.

8

Mercy A

5. mar. 2025

·

Overnattede 2 nætter

The property is very expensive for the area. The service was lovely except for the last day when we needed to leave the hotel and get to the bus station to leave Hakuba. The front desk staff was unable to find a taxi to pick us up and the hotel shuttle could not be sent to the bus station for an 8 am instead of 9 am run. We were not able to make the departure bus that we hoped to get on. We eventually took the hotel's shuttle van 30 minutes after our hoped for departure and caught a bus out of town and Aside from the lack of transportation coordination and the fact that the hotel charged me an additional $500 at checkout for my kids lodging and food (which I thought I had paid through the high Expedia price of $1,600 for 2 nights) there was much that was good about the hotel. We loved our beautiful dinners and breakfast buffets, the room was spacious and comfortable, the complimentary wine at happy hour in the lounge was lovely. But in the end, the very high price per night for the 4 of us paired with the stress on our departure day (which we began talking with the hotel staff about the afternoon prior) made for a less than perfect experience.

The property is very expensive for the area. The service was lovely except for the last day when we needed to leave the hotel and get to the bus station to leave Hakuba. The front desk staff was unable to find a taxi to pick us up and the hotel shuttle could not be sent to the bus station for an 8 am instead of 9 am run. We were not able to make the departure bus that we hoped to get on. We eventually took the hotel's shuttle van 30 minutes after our hoped for departure and caught a bus out of town and Aside from the lack of transportation coordination and the fact that the hotel charged me an additional $500 at checkout for my kids lodging and food (which I thought I had paid through the high Expedia price of $1,600 for 2 nights) there was much that was good about the hotel. We loved our beautiful dinners and breakfast buffets, the room was spacious and comfortable, the complimentary wine at happy hour in the lounge was lovely. But in the end, the very high price per night for the 4 of us paired with the stress on our departure day (which we began talking with the hotel staff about the afternoon prior) made for a less than perfect experience.

10

Chun Lap

18. jan. 2023

·

Overnattede 19.375 nætter

多免費飲食物提供。晚餐食物款式不足。

多免費飲食物提供。晚餐食物款式不足。

10

qq

19. jan. 2023

·

Best ski hotel I ever stayed. Every staff we encountered are warm and friendly. Private Onsen and breakfast is awesome as well. Tons of complimentary food/snacks/drinks across the property. 10/10 best experience.

Best ski hotel I ever stayed. Every staff we encountered are warm and friendly. Private Onsen and breakfast is awesome as well. Tons of complimentary food/snacks/drinks across the property. 10/10 best experience.

10

Mia

17. jan. 2024

·

Overnattede 4 nætter

My partner and I were absolutely blown away when we arrived at this property in the middle of a snow season. I can’t even describe it beauty. Everything was conveniently, with a light lunch/dinner provided at no charge. It was so nice to come home from a day at the slopes and eat amazing warm food! They also provide afternoon tea with wine, where you can overlook a gorgeous view. Complimentary private onsens was another highlight. The rooms were spacious, very clean and had heated floors. Transport to town and ski resorts was so easy, as was hitting ski gear. We will definitely be back!

My partner and I were absolutely blown away when we arrived at this property in the middle of a snow season. I can’t even describe it beauty. Everything was conveniently, with a light lunch/dinner provided at no charge. It was so nice to come home from a day at the slopes and eat amazing warm food! They also provide afternoon tea with wine, where you can overlook a gorgeous view. Complimentary private onsens was another highlight. The rooms were spacious, very clean and had heated floors. Transport to town and ski resorts was so easy, as was hitting ski gear. We will definitely be back!

10

Erin

2. feb. 2023

·

Overnattede 6 nætter

A great place to stay. The shuttle to the door, close proximity to the snowfields, onsen when we returned from a day on the snow, welcome drinks each day, a hot soup or curry available on return and friendly staff who were very helpful made our stay outstanding. Definitely recommend.

A great place to stay. The shuttle to the door, close proximity to the snowfields, onsen when we returned from a day on the snow, welcome drinks each day, a hot soup or curry available on return and friendly staff who were very helpful made our stay outstanding. Definitely recommend.

8

REIKO

7. sep. 2023

·

Overnattede 1 nat

事前リサーチで、夕食はコース料理しか提供していなかったのが残念だった。

事前リサーチで、夕食はコース料理しか提供していなかったのが残念だった。

8

Michael

18. jan. 2024

·

Overnattede 7 nætter

Very Nice resort with 3 (different) private Onsen hotspring baths and 1 public. Breakfast and dinner were all ok, the rooms are spacious, but too few closets. There was a lounge with free drinks, coffee, tea and snacks and an entertainment room with darts and pool table. The entertainment room, where many guests want to spend some relaxing time after a long day skiing was however closed from 17-22 when people want to enjoy it. We had dinner once at the resort and it was really good,

Very Nice resort with 3 (different) private Onsen hotspring baths and 1 public. Breakfast and dinner were all ok, the rooms are spacious, but too few closets. There was a lounge with free drinks, coffee, tea and snacks and an entertainment room with darts and pool table. The entertainment room, where many guests want to spend some relaxing time after a long day skiing was however closed from 17-22 when people want to enjoy it. We had dinner once at the resort and it was really good,

10

Mazen

9. mar. 2025

·

Overnattede 5 nætter

The resort was first class. We loved the Onsen which they had both private and public. They had no restrictions on Tattoos. The breakfast was great and we saved a lot of money on dinners since they had free wine, soups, miso, udon, etc every afternoon.

The resort was first class. We loved the Onsen which they had both private and public. They had no restrictions on Tattoos. The breakfast was great and we saved a lot of money on dinners since they had free wine, soups, miso, udon, etc every afternoon.

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

6

アキコ

6. aug. 2026

·

Overnattede 1 nat

良かった

良かった

10

Kenichi

7. maj 2026

·

Overnattede 1 nat

山の中の高級リゾートといった感。海外を思わせるような雰囲気もあり、非日常感に浸れました。貸切風呂もさることながら、大浴場は素晴らしい景観と共にゆったりできました。

山の中の高級リゾートといった感。海外を思わせるような雰囲気もあり、非日常感に浸れました。貸切風呂もさることながら、大浴場は素晴らしい景観と共にゆったりできました。

8

Kirk

3. mar. 2026

·

Overnattede 4 nætter

The property is nice, the onsen is a terrific feature and the staff were excellent and helpful with our many questions for inbound/outbound travel. However, for upwards of $400 per night, the dining options were rather basic and, given the hotel's somewhat remote location, the sporadic shuttle schedule and drop-off locations made the ski resorts somewhat of a challenge to reach.

The property is nice, the onsen is a terrific feature and the staff were excellent and helpful with our many questions for inbound/outbound travel. However, for upwards of $400 per night, the dining options were rather basic and, given the hotel's somewhat remote location, the sporadic shuttle schedule and drop-off locations made the ski resorts somewhat of a challenge to reach.

10

Stephanie

14. feb. 2026

·

Overnattede 2 nætter

Clean rooms, friendly staff and overall amazing property! The amenities were wonderful! There are both private and shared onsens you can take advantage of, complimentary happy hour drinks and snacks, massage chairs, and a complimentary shuttle that you can reserve spots on to take you through the town and slopes!

Clean rooms, friendly staff and overall amazing property! The amenities were wonderful! There are both private and shared onsens you can take advantage of, complimentary happy hour drinks and snacks, massage chairs, and a complimentary shuttle that you can reserve spots on to take you through the town and slopes!

10

Luke

13. feb. 2026

·

Overnattede 4 nætter

Amazing place to stay. Absolutely will be back

Amazing place to stay. Absolutely will be back

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