Fairfield Inn & Suites Fort Worth University Drive

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Flight was cancelled, never made it to Fort Worth. Wouldn’t let me cancel my stay because it was day of check in. Customer Service at hotel stated I could only cancel if I book direct. Reservations made thru hotels.com were not eligible even with extenuating circumstances outside of my control.

This was a wonderful hotel. Breakfast was great, weather was wonderful. Scenery incredible.

Bathroom tub was outdated. Plug was out of stop and had to be screwed back in. Drainage area had some rust. Body wash was completely empty. No extra blankets in room but staff was able to get us one. Receptionist was extremely nice. Floor was uneven and sloped pretty bad in front of bathroom in hallway. This hotel appears to be pretty old with some recent updates. The little area down by “check in” snacks/drinks was very limited with no healthy options. The hotel was very close to Will Rogers coliseum which was extremely nice. Parking was easy and well lit. We didn’t get to use indoor swimming pool but it was very nice

Purchased room at this hotel and paid more than rates of other local hotels due to being part of the Marriot brand. That was a mistake. The hotel is run down and ready for a makeover. I have stayed in many lower level hotels that were in better shape than this hotel. Not satisfied with this hotel at all