塞勒姆 - I-93 2號出口假日飯店 IHG 旗下飯店

The room was spacious and everything in it well thought out. Hotel very clean and room. Very nice lg outdoor swimming pool and indoor pool and gym. Morning bkfst cafe and mini store for things, computer access, inexpensive pkg. Also a Margaritas Restaurant adjoining hotel for meals, pizza, good drinks. Very convenient location off main st.A very friendly, helpful staff. Enjoyed our stay.

website says "FREE PARKING" and got charged $3.00 a day for parking. other unexplained charges, and manager not available to explain.

Try to over charge you for every little thing including parking piss people off for 3 dollars

This hotel is definitely run down. Our room smelled musty and mildewy, and there were signs of water damage. The bathroom had broken parts in the shower and the shower floor bowed and warped when stepped on. We were given the wrong room number and keys. The pool was not open the day we arrived. Additionally, though both Expedia and their site state free parking, we were told there was a $3/day parking fee at check out. We have family in the area and will definitely choose somewhere else to stay next time.

It was a good stay, outdoor pool was closed, but they let us stay late in indoor pool. raked over coals to add a night.

Carpet in the room is torn away from the wall on the side of the bed. Indoor Pool ladder is damaged, and hot tub jets are not working and have blue painting tape over the switch to turn the jets on. Stayed here last year and property was in much better shape than it is this stay. Clearly could simply be the timing of our stay, and maybe these items jist broke and are in the process of being repaired.

It was nice stay with my kids for a weekend! And those 2 pools! Inside and outdoor pool ✨❣️

Staff was friendly, room was very nice, loved the pools and hot tub. Just a great environment

Great service, friendly staff and comfy bed! Pool was super warm and the hot tub was hot! They even let us get a last minute late check out for 1130! Will come back

There was no hot running water. The indoor pool water was green. The complimentary in room coffee pot was broken. When I complained all I got was "Sorry about that".

Comfy beds and clean room

The room was spacious and everything in it well thought out. Hotel very clean and room. Very nice lg outdoor swimming pool and indoor pool and gym. Morning bkfst cafe and mini store for things, computer access, inexpensive pkg. Also a Margaritas Restaurant adjoining hotel for meals, pizza, good drinks. Very convenient location off main st.A very friendly, helpful staff. Enjoyed our stay.

The room smelled of cigarette smoke. We asked to be moved. The hotel was filled so we had to stay, however Liz was very nice and had someone from housekeeping come up to spray Febreze, which help a bit. Also we were not told there was a fee for parking until we checked out.

Loved the pools. The bedding was stained and the beautiful breakfast they advertise was not actually what is offered.

Clean rooms and facilities. friendly staff

This property is very clean with helpful and friendly staff. I’d take away 1/2 a star if I could for the low-flow shower and the hair dryer having only one heat setting, but those aren’t the most important things to worry about.

It was clean too.

Clean and comfortable

Woman who checked us in was very nice and personable. Room was clean. Just seemed a bit dated, smelt a bit musty when we first checked in but after turning on the fan it was better. Cracks in the sink and tub, i had to screw on the shower head because it wasnt on tight and was spraying water all over the bathroom, shower curtain didnt fit well, made it hard to keep water in the tub and not on the floor. This would not stop me from going back. Oh and the pool was warm and clean and the hot tub was awesome!

The property was great, but the room was a bit run down. The bathroom sink was cracked, and the room was a bit dirty (Especially the ceiling).

Our stay was short. we stayed one night. the room was absolutely wonderful, we were upgraded to a king suite and it was awesome. the room had a fireplace small kitchen and the best was a seperate bedroom completely quiet away from the main hallway door...the downfall was the fire alarm that went off at 640am! We jumped out of bed and had to leave the hotel, definitely wasn't expecting that! Overall it was a great stay and i would stay again, in the same room too! hopefully the fire alarm won't go off next time.

Great for what it is, clean, staff overall friendly. Outdated rooms and items, pool needed to be cleaned. Overall easy location, decent clean room

Our room was very cold and when we tried to use the heater it smelt like horrible burnt hair.

Had tough time sleeping, occupants next door extremely loud early morning hours 330 am to 530 am., woke me and my grandson.

People in next room very loud

Is not the only hotel that i have stayed, but i have a big problem with the AC/ heat unit, and like i said js not the only hotel, but the AC units are a bit to loud when the room gets to the right temp. I know is not an easy fix but going forward all hotels that have does AC units should look for a better quiet ac units. Thanks

Staff was nice, location was convenient, check in and check out were a breeze. Bed was reasonably comfortable but pillows were very flat and flimsy. Water pressure in the shower was HORRENDOUS, barely any pressure at all.

Room we had was definitely in need of upkeep. Sink cracked, faucet leaky and the shower wall cracked in a couple different places. Slow elevators. Very odd set up and not a user friendly place to stay as far as parking.

The room was a big disappointment. The bath tub was unsafe. It was unbalanced. It had bumps that made it unsturdy. The toilet bowl lit was cracked and the handle was under the lit. We cut our finger trying to flush. After that we lifted it each time. The toilet bowl kept running unless we jiggled handle. The water pressure in sink was too powerful. Everything around area got soaked. The bathroom sink was clogged and water wouldn’t go down. No lighting in the parking lot.

The bed was soo comfortable. We got a great night sleep. Steven was so kind and welcoming at the front desk

Outstanding front desk management and staff. Jessica is the very best!

Steven at front desk was friendly and helpful

website says "FREE PARKING" and got charged $3.00 a day for parking. other unexplained charges, and manager not available to explain.

Front desk staff was competent, friendly.

Always nice to stat here, front desk lady always pleasant and smiling, I had to eat a cookie!

You need to get a friendlier person at the front desk. Not sure why she had a bit of an attitude with me it seemed from the get go. I travelled alone to visit my daughter in the hospital and I feel like I was overcharged for the room on the basement floor. I was charged for two breakfast and i didn’t get one. By 10:15 there was no more coffee nor food. So how does that work do you refund me for two breakfast ?

Staff very friendly, easy & convenient.

The property was great. We had an incredible time celebrating our niece’s wedding! The front desk and house keeping staff were tip top. The only thing that left a bad taste in my mouth was the breakfast at the sunrise cafe, with our server. We were seated, and sat there for a good 20 minutes before the other server started up with out drinks. Then our server came over took our order and then disappeared again, not even half way through our meal she came over with the check and dropped it on the table and said “done yet” and walked away. When she finally came back, I asked for an orange juice, she picked up the check, gave me a dirty look and walked away again. When she brought my OJ, she yet again dropped the check and almost gave me a bath in the OJ. I will stay at this property again, but I will NEVER AGAIN eat at the sunrise cafe.

The bed was soo comfortable. We got a great night sleep. Steven was so kind and welcoming at the front desk

Great Customer service, always helpful no matter what we needed. First room was not in good shape and had no lights Manager immediately fixed the situation had the Front desk get us a new room and even brought our stuff to the room

Wonderful pool and right near the highway. So close to Canobie Lake Amusement Park.

Very convenient to shopping, restaurants, and Canobie Lake Park.

It was right off major highway. The hotel was modern and had a restaurant attached hotel, ( Margaritas Rest.) The room was clean and stylish and comfortable. The hotel is near a large Shopping area with lots of restaurants. The hotel also has an indoor pool and outdoor pool(seasonal). Also has a breakfast restaurant in lobby, and free coffee in lobby.

Easy access

The place is clean and has a great location.

Nice location, close to shopping.

Good location, close to the highway and with plenty of nearby shopping and food options.

Right off the highway. Very friendly people.

Good location for where we needed to be.

Perfect location

The staff was very welcoming & helped our family members have rooms close together. Our room was very clean & quiet. We loved the bed linens. We did not care for paying extra for breakfast. We have had breakfast buffets that were just as good.

Pro: room was spacious Cons: no breakfast or dinner option available at property, brown stains in bathtub, no hot water, seemingly no staff around. This hotel could be so much more but we definitely won’t be back.

Loved the pools. The bedding was stained and the beautiful breakfast they advertise was not actually what is offered.

This hotel is one of the nicest I’ve stayed at, with a great breakfast menu as well

Great hotel. Very clean. The restaurant attached, Mexican has great food.

The stay was great we ate at Margaritas and service and food was good. All around great stay at Holiday Inn

Liked the on site resturaunt

The property was great. We had an incredible time celebrating our niece’s wedding! The front desk and house keeping staff were tip top. The only thing that left a bad taste in my mouth was the breakfast at the sunrise cafe, with our server. We were seated, and sat there for a good 20 minutes before the other server started up with out drinks. Then our server came over took our order and then disappeared again, not even half way through our meal she came over with the check and dropped it on the table and said “done yet” and walked away. When she finally came back, I asked for an orange juice, she picked up the check, gave me a dirty look and walked away again. When she brought my OJ, she yet again dropped the check and almost gave me a bath in the OJ. I will stay at this property again, but I will NEVER AGAIN eat at the sunrise cafe.

Kids loved the TWO pools and we loved the Hot Tub... Lol. Breakfast and Margaritas were super convenient also.

So many weddings staff was patient, kind and thorough . Rooms were super clean and staff was on it. Breakfast was good and hot. More staff needed with training on large crowds and timing. The woman who was serving us was fab. We loved her… but it was clear she would benefit from a couple more pairs of hands. Perhaps looking at it like it’s a really important of the property job! Good marketing if done just right! Thank you …, very much.