Arthotel ANA Gold

La struttura offre camere comode e pulite e anche la colazione ha una buona scelta di cibo. Abbiamo anche usufruito della bella piscina e sauna disponibili. Anche la posizione tranquilla ma a pochi minuti di macchina dal centro di Ausburg l'abbiamo molto apprezzata.

Buon hotel tutto sommato, purtroppo il parcheggio è piccolissimo(3 posti) e bisogna cercare in strada. Inoltre la reception non è in hotel ma da telefono dopo le 19.00.

Die Sauna war nicht nutzbar, da kein Personal an der Rezeption war – obwohl sie laut Anzeige besetzt sein sollte. Gerade deshalb hatte ich dieses Hotel gewählt, was den fehlenden Service besonders ärgerlich macht.

Tired hotel with no curtain in my room and far too hot although the radiator was switched off. The shower head would not hold up and the bed was very soft - ok for some people I know, but not me. There was no breakfast other than coffee and worst of all there is only a small time with any staff. That’s no help if you’re facing a keypad to get in. The telephone number to a sister hotel cuts off if you select the English option and if you take the German option they are not exactly helpful - I am still waiting for a call back that was promised in five minutes!

Keine Heizung, keine Ansprechpartner, Rückrufbitte