Sugar Marina Hotel - ART - Karon Beach

Das Badezimmer ist etwas klein und hat wenig Abstellmöglichkeiten Das Personal ist sehr hilfsbereit.

Gut

If you are unlucky enough to be placed in the rear boutique hotel they claim to be a 4 star hotel I am sorry in advance. The room we were provided reeked of dead fish and mold. Tried to air out some of that smell and it really just brought in more dead fish smells from the outside. This is not a 4 star hotel. Clogged sink from day one is also unacceptable. No bell man to help with bags is also unacceptable when we had to walk such a long way. Secondly, we were not provoded an alternative since they were fully booked. The only option we were given was to wait for the next day. So we said no and left. Even though this was a non refundable stay, Expedia still refunded us due to the hotel's neglect. I also advised them to change their rating because I have never seen a boutique hotel be considered 4 stars. A swimming pool is not an automatic 4 star qualifier. Anyhow, I urge everyone to stay away from this hotel even though the location is great.

What you need they have solid !!!

Stayed in the deluxe pool acess room. Bathroom facilities could be refurbished (tile e grouting). Overall the facilties are ok and staff are very approachable