Baymont by Wyndham Waterford/Burlington WI

Easy to find. Good dining options nearby. Hot tub was out of order.

Room was clean. Staff friendly. Quiet. Pool and hot tub closed, was told it was on website (theirs) not Expedia. When I looked it only said for 2022. Parking lot slippery and not plowed well.

Didn’t have a hot tub as the website stated. TV didn’t work and breakfast wasn’t open on time. Just wouldn’t stay again

We were disappointed- check in was virtual. I had filled out all the paperwork before and it was redundant. Shower had a slow leak and a slow drain. Hot tub was out of order and no pool towels in the pool area.

The room I was in was dirty. Bathtub faucet was lose. The floors needed vacuuming and there was hair on the hairdryer. Hot tub was warm not even close to be hot. The ladies room in the pool area was very ran down. From floors being dirty to the ceiling falling apart.

Hot tub was closed. It was the only reason I chose this hotel over others available for less mo

It was a very reasonable hotel, nothing amazing, but it was clean people were nice enough, and it was comfortable. Plus it had an indoor pool and hot tub. Fitness center was tiny, but we didn't end up using it anyway. It was cheap and I had no problems. I'd go again if I needed a place to stay.

Nice area, clean yet aged. Price gouged due to an area concert. Hot tub broken. Breakfast is bare minimum.

No pool no hot tub

It looks like it is being refurbished. The lobby is nice, the room was clean. Bed was fine. Breakfast was fine. Elevator was dirty, workout room was pitiful. Equipment old and not working. Hallway smelled strongly of cat. Weeds overgrown. Hot tub not working.

The rooms were dirty, the halls smelled, no ventilation in the bathrooms, and the breakfast was less then acceptable. $200 a night and less then acceptable service. The guy checking us in couldn't even stand up and greet us. We brought grandchildren and the pool was closed. On a weekend!!!! Ugh.

Room was out of date and dirty from the previous people who had stayed there. Minimal house keeping.

Friendly and helpful staff. But my room either didn't get vacuumed or someone just ran one in the room very quickly.

Breakfast wasn’t the best, poor selections and not very many choices. The room was kept very clean and serviced every day, better than most hotels. The grounds around the hotel was not maintained.

Room was clean and the hotel was quiet. Great night sleep after attending a 55th Birthday party down the road.

The room I was in was dirty. Bathtub faucet was lose. The floors needed vacuuming and there was hair on the hairdryer. Hot tub was warm not even close to be hot. The ladies room in the pool area was very ran down. From floors being dirty to the ceiling falling apart.

Nice room. Clean hotel. Could improve their in-room TV entertainment, however. All they offered is some basic package from Spectrum on a small (30” ?) TV. Could at least add a smart TV to screencast to…

Convenient location. Decent cleanliness. Didn't smell great in any location that we went in. At heck in basically we gave I'd, cc, were given our keys and no information about check out time, pool hours, breakfast hours. Elevator was scary a bit. Sounded awful and felt like it was going to fall. Not much of a breakfast. Just mainly convenient location. Cost did not equal quality

NOT CLEAN, BLOOD, UNSAFE I hardly ever leave reviews... Don't stay here. Door latch was 3 inches off and so you could not actually latch the door... Multiple people had latches loose. The shower head would not stay up and would fall. My wife had to hold the shower head so I could actually shower. We found a pair of earrings on our bathroom counter...one friend had to get new sheets due to blood on them. Multiple beer bottles around the property and even inside the stairwell We were halfway down the hall and you could hear the elevator. Fun fact, you can hear both sides conversations around you... Our room was soooo small, our friends room was normal sized. No one is actually ever at the front desk, the morning shift was wearing PJS smoking outside Breakfast.... there was a wedding block there and they hardly any food out and most of the wedding hadnt even made it downstairs. Dont stay here I do not recommend you stay here.

The property itself was overrun with weeds, the bedroom had coffee stains on counter which could of easily be whipped clean, the smoke detector was hanging from the ceiling. The curtains were stained and discolored. The staff not friendly nor helpful.

Room beds and pillows were very comfortable

Room was clean and quiet. Breakfast was so-so. Desk was most often unattended. Pool was nice.

The room was a bit dated and showed signs of wear. The breakfast was limited on items and disappointing. It was good enough but for the price, we expected something better.

I didn't care for the kiosk check-in as the primary option for checking into the hotel. I personally prefer a real person. This was my first experience with this and hopefully it will be my last. The pillows were flat and uncomfortable. We ended up going to Walmart and purchasing new pillows and pillowcases to get us through the weekend. I will remember to bring my own in the future.

Ok hotel. Drapes were stained, chair was stained, bathtub/Shower did not have a drain plug in it which kind of made it smell a bit. Otherwise room was ok

Quiet & clean

Shower drain was partially plugged. Property is in need of major refurbishment. An expensive mediocre stay

This hotel was very convenient for me. Everyone was pleasant and the room was clean. The hotel could use some maintenance and refreshing. My shower head didn't work properly.

Nice room. Clean hotel. Could improve their in-room TV entertainment, however. All they offered is some basic package from Spectrum on a small (30” ?) TV. Could at least add a smart TV to screencast to…

The room itself was nice. However there were people arguing in the next room over. It was really bad to the point that I reported it to the front desk. They later called me to tell me that they took care of it. I appreciated the phone call. If your room is on the side of Loomis Road, you will hear noisy vehicles passing by.

Staff at front desk were unprepared for guest, uneducated about their own computer system, unfriendly, and unapologetic about the amount of time it took to check in. I believe the personnel at the desk were the owners, there was a wedding party staying the night we were there, the shuttle was departing at 3:45pm for the party, I stood in line for 45 minutes and was the third in line. The rooms had recently been upgraded per se but must of had the same mattresses as before, you could literally feel the springs in the bed as well as hear the squeak of them compressing. There were also no instructions for using the tv, what restaurants were delivering in the area or what time breakfast was served. When we awoke in the morning and made our way downstairs at 6am there was no breakfast and no one at the front desk. This place does not care about their customers and should be avoided at all efforts. If you find yourself staying here because of piss poor planning as we did, bring a mattress pad, your own pillows, breakfast and melatonin, you may also want to consider doing an Air B&B. It was not worth $300 yo stay here to attend a Dave Mathew’s Concert, I should have drove into Milwaukee and saved my money an patience.

Clean place. Staff was amazing.

The girl that checked me in was very rude. It was like I was interrupting her. I stopped in at 1;30pm and asked if I could check in early and she said if you give me an extra $25. I came back at 3pm. she was just as rude then. Otherwise the room was ok. toilet ran a lot

I had booked 2 rooms for 3 adults. When I arrived they insisted I booked 1 room thru Expedia. My sister had the original confirmation showing 2 rooms for a total of 338. They gave us the 2nd room but charged us 180 for it. The girl at the desk was very rude and said it was our fault for using a third party to book.

Friendly receptionist.

Check-in was my main issue with the stay. We arrived late (1am) after going to a concert nearby. There was no clerk. In place of a clerk was a kiosk with a virtual clerk. Clearly, they have outsourced this position to another country. I would much rather talk to an actual staff member, instead of a person through a screen. The process went smoothly enough, but it was a shame to see jobs outsourced like that. I understand that wages make up the majority of costs for businesses, but to not have someone readily available on-site seemed like a miss in a customer service field, such as this. Also, coffee material (grounds, etc) was in the room, but no coffee maker!?

The hotel was fine. Not new but was overall clean. Front desk service was not welcoming or service oriented at all. We arrived at 2:00 ( check in was at 3:00) just to see if room was available. After about 5 minutes of waiting at desk, a woman walked from back room and said “what do you need?” and not in a friendly voice. When I asked about our reservation, she just said “check in is at 3:00- come back then” In understand that they don’t want people checking in early, but there is a way to have a conversation with a customer without making them feel that they are a burden for being in the hotel. Came back at 3:00 and another woman came to the desk and greetings weren’t much better. She took a personal phone call in middle of check in and there just wasn’t a friendly vibe from any of the employees.

The phone didnt work, the room didnt get clean one of the nights we stayed, staff were rarely at the front desk.

Great Service Everytime i've stayed here!

The checkout kiosk was a terrible experience after a long day of travel. While it wasn’t the remote agent’s fault, it was hard to hear and took SOOO much longer than if there was a local employee behind a counter per usual. I’m certain someone local to this town would do that job. It makes me think Baymont chooses to save money on US employees rather than provide a good experience to customers.

The property was quiet and conveniently located for my business purpose. It had gas and dining options as well. Would love to have had pre-packaged waffles or pancakes (to stick in a toaster) as an option at the breakfast hour. Ex: https://www.walmart.com/ip/Oakrun-Farms-Belgian-Snacking-Waffles-6-Count/956444278?wmlspartner=wlpa&selectedSellerId=0&wl13=1365&adid=22222222277956444278_117755028669_12420145346&wmlspartner=wmtlabs&wl0=&wl1=g&wl2=c&wl3=501107745824&wl4=pla-293946777986&wl5=9019558&wl6=&wl7=&wl8=&wl9=pla&wl10=8175035&wl11=local&wl12=956444278&wl13=1365&veh=sem_LIA&gclid=EAIaIQobChMI_uDKtpr7-AIVA7jICh3h-QFpEAQYASABEgLpM_D_BwE&gclsrc=aw.ds

Hotel was nice and clean, quiet. No complaints at all.

Stayed here for the Summer of 99 show at Alpine Valley, all in all no issues, decent hotel given the area.

Quiet & clean

Our stay was fine. Room was comfortable. Check in went well. Bathroom grout could use some refreshing. Overall it was a nice place for a one night stay while we attended a wedding nearby.

Very clean room, easy to locate, and very competent individual to check us in. No air on in room and extremely hot upon arrival. Only complaint.

Quick and easy check in. Very quiet area.

Convenient location. Decent cleanliness. Didn't smell great in any location that we went in. At heck in basically we gave I'd, cc, were given our keys and no information about check out time, pool hours, breakfast hours. Elevator was scary a bit. Sounded awful and felt like it was going to fall. Not much of a breakfast. Just mainly convenient location. Cost did not equal quality

The room itself was nice. However there were people arguing in the next room over. It was really bad to the point that I reported it to the front desk. They later called me to tell me that they took care of it. I appreciated the phone call. If your room is on the side of Loomis Road, you will hear noisy vehicles passing by.

The Baymont in Waterford is an okay facility, but it is older and the room I had was small. There was no room to even open up and set up the little luggage rack. It seemed that in many aspects the philosophy of the hotel was to provide minimal supplies and comforts. When we checked in a sign noted that the pool was closed. I have no idea if it has been that way for a week or month, and when it will be fixed. Our room was supplied with only two coffee packets. I asked for more and got two, and when the room got cleaned, only two were put with the pot in the room. Breakfast offerings were austere at best, no fruit, Walmart yogurt, some cereal. The only hot offering was a pancake machine. Like I said, bare minimum to get by. On the bright side, my room was promptly cleaned each day and the towels were nice. The motel was in a convenient location for the wedding we attended, which is why I booked it. Very few guests the nights I was there….

The room was a bit dated and showed signs of wear. The breakfast was limited on items and disappointing. It was good enough but for the price, we expected something better.

Didn’t have a hot tub as the website stated. TV didn’t work and breakfast wasn’t open on time. Just wouldn’t stay again

Breakfast was bad

The hotel is clean but dated. Usually nobody is at the front desk. The breakfast is pretty bad, but there's a McDonald's right next door.

Continental breakfast sucked, lack of staff presence.

Lobby was very basic. There was never anyone at the desk. I had to change rooms because the television in my room went dark. Breakfast was very minimal.

Quiet. Breakfast was good. We liked the pancake maker!

Breakfast wasn’t the best, poor selections and not very many choices. The room was kept very clean and serviced every day, better than most hotels. The grounds around the hotel was not maintained.

The staff was nice, the room clean and the bed comfortable. The breakfast however was horrible, high sugar cereal, a couple of bagels, overly sugary yogurt, a couple of bananas and no protein options. I ended up going else to get my breakfast. If you're going to offer a "free" break there needs to be more effort placed on it. There were several of us who opted to eat else because of the lack us options

Nice area, clean yet aged. Price gouged due to an area concert. Hot tub broken. Breakfast is bare minimum.