約克花園溫德姆花園飯店

Closed the pool for an outside party

Our room had an extra rug covering holes in carpet that was once stapled to the ground… staples were coming out. Couldn’t want around that area. Pool was freezing.

We enjoyed the pool and Fenderz Bar and Grill.

The room was cozy but the layout of the hotel sucks. Its a big square with around 300 rooms spread out across 2 floors with only one elevator by the main entrance. My room was in the center of the 2nd floor so it was about a 3-5min walk to elevator if i didnt get lost(very easy to do). The pool and outdoor area was nice. Staff was nice and friendly. Nice hotel other than the crappy layout of it.

A hotel with so much to offer. The base hotel is great but the facilities like the pool and the bar were a step above.

Upon arrival I was given a note saying the pool was down due to maintenance. Unable to get my money back to go elsewhere, since I already paid according to staff there. Was 97 degrees. I picked this hotel for what looked like a lovely pool set up.

Hotel was great, the pool area is dangerous, i saw adults and chridren slip and fall. Staff did not want to give extra towels for the room.

The rooms arounnd the pool smelled horribly of chlorine.

Last minute trip to the York area for family. Wanted something with an indoor pool, and somewhere for us as a family to hang out and this place was perfect. Rooms were clean and comfortable. Bathroom was nice with glass shower. Large pool area and nice pool- a little cool for me but my kids had no problem jumping right in. You can tell some things have been changed and they did their best with what they had. Like a fountain that isn’t a fountain (yet?) which was definitely a hot tub in the past. Breakfast was good, had a few different options. No one left hungry.

First let me start by saying that reception personnel were friendly and there never seemed to be a wait time. My big complaint with this hotel is there is only one elevator that is located very far away from most of the rooms...because of that, you are pretty much forced to use the stairs and alternate exits if on the 2nd floor. My room was 240 which is adjacent to the lovely, double metal doors that lead to the stairway. Because of the dog show in town, people were using the stairwell all hours of the night and those doors kept banging and neither myself or my dog were able to sleep for any length of time at a time. This room was also either above or adjacent to the laundry and the noise when the washers were spinning out is very loud in that room. I was there 5 days and am very sleep deprived. I fell on the sidewalk at the corner of the building beyond the entry for the ballroom while I was walking my dog Wednesday evening. The landscaping was all level with the sidewalk except that rounded corner on the backside where there is an approximately 2" difference. I slipped off the edge of the sidewalk, caught my toe on the edges of the sidewalk and landed on my hands and right knee on the concrete injuring the palms of my hands, my knee and probably fracturing my big toe. This made the numerous trips up and down the stairs even harder.

Pool area terribly dirty Room bathroom, floor very dirty Towels dirty Hairs on sheets and pillow cases

Musty, room was damp-carpet/bedding- overall mildewy. Not worth the money.

Our room was spotlessly clean Bed was comfy, good water pressure in the shower and towels were fluffier than other hotels

The staff was welcoming, and while the hotel is acceptable, it appears a bit old-fashioned. Each morning, the rooms were cleaned quickly, but the carpets were never vacuumed and were generally dirty. The room had an unpleasant smell.

Room had remnants of the pervious guests to include discarded makeup supplies underneath the beds as well as hair in the beds. Won’t be staying there again.

The lobby area and exterior of the hotel are rather immaculate, however the rooms are not. The room that my mother and I were supposed to stay in was not very clean at all. The tiled floor at the entrance and bathroom inside the room were very dirty and had no been mopped in some time. The bed actually had a large bright red area with a hole (resembling a bullet hole) underneath the encased mattress cover. The floors were not vacuumed, the shower head and shower itself were moldy/covered in limescale. Rather than spending money on upgrading the lobby and exterior or the property, renovations and investment in quality cleaning staff should have been made a priority when it came to the rooms.

The staff we encountered were friendly and professional. So nice to hear "Good morning" on our way to breakfast! The room was clean, the linens and bedding were crisp and comfortable

Our room wasn’t that clean. Dirty sheets and something brown on the wall near the trash can. Staff was excellent except the one female associate at Fenders restaurant. She told me she could not take my order for 20 minutes and then after could possibly. My dad went to the bar and his order was taken right away. She should have just said go to the bar.

Rooms were old and dated. Carpet felt dirty and very trafficked. Bathroom shower caulking was discolored in many areas. Tile floor was gritty due to age. Breakfast was very subpar for being in their restaurant. Eggs were watery and lacked amenities that other hotel breakfasts normally include.

Ants, mold in shower, black grime on shower floor.

Rooms were not soundproof. Had an infant next door that cried the majority of the evening. Also the tub is too high to use with knee replacement and bad hips.

Was a nice location to stay, only reason I wouldn’t stay again would be that I didn’t like the interior rooms with no windows. Felt very claustrophobic and closed off. Otherwise it was an alright stay

Desk staff was witty and friendly. Room was acceptable but shower made a water hammer noise so loud at 6am that likely woke the whole floor. Stayed at another hotel rest of the week

Room was spacious, the bed was comfortable. The bathroom was spotless. The shower was roomy and high enough for me to wash my hair comfortably. I am 6-7. The shower had safety bars to hold onto. The staff were professional, helpful, courteous. A minor adjustment on the TV was needed. It was addressed immediately. Breakfast was excellent - a full breakfast with wide range of choices. Even the coffee was good (morning coffee in breakfast room). We plan to return next time we are in York.

Quick overnight for a family event in the area. We had a late arrival and an early out, which meant no pool for us as it is closed from 9 pm to 9 am. Breakfast was basic eggs, bacon, potatoes, and bagels. Not the best or the worst. The room was clean, but it lacked a mini Fridge, not a big deal for us, but for an extended stay, it might be. There were no USB charging ports anywhere in the room, and of course, none of us brought wall chargers since this has been standard in most of the hotels we have stayed in recently. It is not a new hotel, but I wouldn't say it needs a remodel yet, but he walls are very thin!!! We were awoken at 7 am by the neighbors who might as well have been in the same room as us, as we could hear every word. The doors all seem to slam very easily, making for other jolts during the night. The staff were friendly and the hotel was busy. The price was fair for what we got.

Had issues with loud a/c unit and shower that leaked constantly, advised front desk but maintenance unable to correct problem, didn’t have part to fix, loud making it not easy to rest

If youre looking for a nice quiet stay, this isnt the place to stay. You can hear everything in your room. I could hear the neighbor using the bathroom and showering even hear them blowing their nose. Zero sound proofing. Not to mention the courtyard being a party zone late at night trying to sleep you hear it all. Shower was clogged, room smelt like marijuana. Just not pleased at all other than the bed was actually quite comfortable.

Internet was nonexistent!!

Hotel was an older establishment. Overall, it was kept clean. There was a somewhat musty odor in the room. It smelled like a cleaning product that was masking over another smell. The bed was comfortable. The bathroom was not up to date and felt more like a bathroom that wasnt updated in the last 20 plus years.

There was no window in the room. I don’t think I’ve ever had a metal room without a window. Other than that, everything was satisfactory.

Check-in was very easy. Front Desk service was exceptional.

Staff at this hotel are truly the best! Sam helped me when I called and Banks was wonderful at check in.

The staff takes great care of you!

I recently stayed at the Wyndham, Friday evening there was a group of bikers that partied until 6 am! I made multiple complaints to the front desk and nothing was done. The front desk gentleman on Friday evening basically said yea well that happens! I highly suggest if you have a family, kids, or want a peaceful night sleep you do not stay there! It was dirty as well!

The receptionist promised me she would get back to me the next day and NO ONE CALLED ME TO CHECK UP ON ME AND MY ROOM AND THE LADY THAT PUTS OUT THE FOOD IN THE MORNING FOR BREAKFEAST IN THE DINNING ROOM WAS NOT VERY FRIENDLY.

Housekeeping knocked on the door at8:30 in the mornings and disturb my sleep the second morning i was on my phone talking business and my husband was in the shower she loudly knocked on the door and because she couldn't hear me say wait a minute! She proceeded to come in my room!! Anyway

The staff we encountered were friendly and professional. So nice to hear "Good morning" on our way to breakfast! The room was clean, the linens and bedding were crisp and comfortable

Generally, clean but the hallways were noisy. Parking was on the premises and exit from my room to the parking lot was convenient. The front desk was very helpful in checking me in early.

Overall the experience was great. All of the staff were very hospitable and pleasant. The food in the restaurant was good. The breakfast buffet in the morning was awesome. They had cereal muffins, bagels, bread/toast, scrambled and hard-boiled eggs, yogurt with toppings, fruit, fried potatoes, bacon, a variety of milk and juice. Room was clean. Pool was fun!

We had additional charges added to our bill after checking out. When checking our credit card company and seeing the charges, I immediately tried contacting the hotel and they said they could not help me but referred me to customer service--I could not reach anyone. We will dispute the charges through our credit card company if they remain. Customer service terrible!! and staff at the hotel totally unwilling to listen to any complaint about the charges or why they added in the first place!! Will not use Wyndham in the future!

Great location for where we were going

Staff is awesome, very comfortable beds. Older hotel that could use an update but very clean. Nice location near shopping and restaurants.

The location is perfect. Many shopping and dining choices so close but the hotel is nestled away in a quiet location. I plan on staying there again very soon.

Good basics. Spacious. Good location

Back side of mall that is failing. Nothing else around. Just an out of way location.

Property is very quiet. Asked Front Desk if area is safe and was advised it was. Has onsite Restuarant. Location was quiet and peaceful. Room was very clean. Would recommend. Staying again on Friday (at end of week) and will stay again. Sincerely, Alexis Fellows

Close to restaurants

Close to airport

Easy drive to anywhere you need to go in York. Convenient to shopping. Spacious rooms. Comfortable. Entertainment at night. Lovely experience. I’ll stay again next time in York.

A large mall is adjacent to the motel. There is plenty of parking. The room is very clean.

We liked the indoor pool & breakfast. Restaurant food was very bland tho and over priced. Would just choose to bring food to the hotel next time. :)

Very clean and quiet. Staff was very friendly. Free breakfast was not so great (very limited choices, powdered eggs, no pankake or waffle options available, no bagels...)

Pros: Clean and well kept property. Staff did a great job. Nice and quiet. Also, nice a close to the fair grounds, which was why we were in town (to see a concert). Cons: Our room was very humid. The A/C did fine keeping the room cold, but it still remained humid. Also, the breakfast was somewhat lacking. They had some the basics (eggs, bacon, hash browns, yogurt, bagels), but I've gotten used to waffle makers or pancake makers. No cereal either. But the staff working breakfast did a great job making sure nothing ran out.

The breakfast was fine and had some nice fruit as well as eggs, bacon and sausage And various cereals and breads.

My husband, infant, and i were a late check in. Fromt desk was very helpful. Even brought our travel crib to our room so we didnt have to carry it. Pool was small. Breakfast was okay but youre not allowed to take any food out of the restaurant where it is served. Bed and pillows were extremely comfortable. There was some tears in walpaper and wear and tear on the walls but i kind of expected that with the price we paid.

We enjoyed our stay at the Wyndham. Our gymnastics team stayed there the night before a competition. The pool was nice and the kids has fun. Rooms were comfortable. Unfortunately, breakfast doesn't start until 7 and we needed to be at the venue at 7:15. We will be booking elsewhere for this yearly meet to enjoy the complimentary breakfast prior to competing.

Quick overnight for a family event in the area. We had a late arrival and an early out, which meant no pool for us as it is closed from 9 pm to 9 am. Breakfast was basic eggs, bacon, potatoes, and bagels. Not the best or the worst. The room was clean, but it lacked a mini Fridge, not a big deal for us, but for an extended stay, it might be. There were no USB charging ports anywhere in the room, and of course, none of us brought wall chargers since this has been standard in most of the hotels we have stayed in recently. It is not a new hotel, but I wouldn't say it needs a remodel yet, but he walls are very thin!!! We were awoken at 7 am by the neighbors who might as well have been in the same room as us, as we could hear every word. The doors all seem to slam very easily, making for other jolts during the night. The staff were friendly and the hotel was busy. The price was fair for what we got.

The breakfasts were same every day..no cold cereals for kids or adults.. had really stale hard bagels.. coffee was great. .

The breakfast was varied and good.

Overall the experience was great. All of the staff were very hospitable and pleasant. The food in the restaurant was good. The breakfast buffet in the morning was awesome. They had cereal muffins, bagels, bread/toast, scrambled and hard-boiled eggs, yogurt with toppings, fruit, fried potatoes, bacon, a variety of milk and juice. Room was clean. Pool was fun!