Oaks Brisbane on Charlotte Suites

Le personnel au comptoir est très agréable et gentil. Mon seul reproche serait que les meubles dont le sofa et les chaises sont très usé et tacher. Un renouvellement de meubles serait très bien. Mais pour le reste nous avons beaucoup aimer notre séjour.

Avons passé qu’une nuit mais j’y reviendrai car bien situé si vous devez rester dans le centre ville

Bien situé au centre de Brisbane (un bloc de Queen street). Séjour en week end ; avec du bruit des voisins malgré Appartement bien entretenu. Avons apprécié la possibilité de faire nos machines de linge et de les sécher.

The property was clean and comfortable with most amenities that we needed. They had even given us a bottle of wine and chocolates for our anniversary. A lovely touch. It was in an excellent position for restaurants, bars and transport. We were within walking distance of most landmarks. We used the indoor pool once but found it to be quite isolated as you have to go down to and walk across the car park area. On the 2nd to last night we got back from our day out and couldn't get into our room. We got the reception to have a look and unfortunately it was a problem with the lock. We waited down in the lobby and about an hour after were told we had to move rooms. It was 8pm by this point and we hadn't eaten and had to cook our meal. Which we told the staff. We then had to move our stuff from one room to another. Which a staff member helped with. They said they had upgraded us but we saw no differences in the rooms except a TV in the bedroom. I know it wasn't anyone's fault but we thought they could have at least offered us a meal brought to our room as they did room service and we had to cook our meal at about 9pm at night. Irrespective of this we had a lovely time in Brisbane and the hotel was ideal for what we wanted.

Parking is great. This is our second time here. Must say the room felt a little old and darker overall. Facing Charlotte street. All still clean, having a little kitchen and laundry is so handy. The bathroom smelt quite bad, just that yucky dirty pipes kind of smell. Also 1 night i called reception for bottle opener for our red wine and was told no. Next night i asked a friendly person on the desk and he was so happy to arrange and send one up to the room. So that was a little disappointing. Also saturday morningwas awoken to building works right below our window. Sounded like they were doing it on our window and wall. So that was annoying for a sleep in away from kids! Overall great location, clean and spacious for a couple of night's away!