Travelodge Birmingham Maypole

Clean room, staff good, parking near to hotel

For the price it was great. Double bed & 2 singles slept myself & wife & 2 kids. Bathroom was clean with shower over bath. NO aircon is an issue but window open & a fan sufficed as not too hot. Breakfast was £10 an adult & £1 a child and was a decent enough Buffett although expectedly not the greatest quality. Car park was included

No problems with the travelodge but please book direct and not through hotels.com Thanks to them I was nearly unable to check in as you need physical ID which they never told me. I’ve since made several complaints and not been acknowledged. Very poor website that I won’t use again. For anyone staying here you must take ID if you book through an agent - but not if you book direct makes no sense I know!

We booked in advance to have 2 travel cots in the family room. When we arrived very late at night, there were no travel cots and I had 2 sleeping babies with no where to put them. The staff tried to bring cots for us, but could only find 1, so we ended up having to sleep a baby on a bed with no sides etc. Not very safe at all! The 1 travel cot we were provided had no mattress, just the hard board at the bottom- not fit for a baby to sleep on! Not acceptable at all.

The room was great but the standout was the staff - just couldn’t do enough for us and the kids. Brilliant people.