Name: The Grand Hotel
Address: Ivey Place, Swansea, Swansea, GB
Price range: 73 US$–167 US$ per night
Rating: 8.18

Opiniones de los huéspedes

El Grand Hotel recibe elogios constantes por su personal amable, su excelente ubicación céntrica junto a la estación de tren y sus desayunos satisfactorios, aunque las opiniones sobre las habitaciones y el mantenimiento son variadas, con niveles de comodidad que oscilan entre modernos y espaciosos y pequeños y anticuados.

Varias reseñas mencionan ruido procedente del tráfico o de la vida nocturna, habitaciones calurosas con ventanas fijas o aire acondicionado débil, y tamaños de habitación variables. La limpieza y el mantenimiento son inconsistentes, con algunas estancias impecables contrastadas por informes de olores, perfumes fuertes y accesorios rotos u obsoletos en ocasiones. Las instalaciones son generalmente prácticas, con un bar animado y aparcamiento cercano asequible, aunque el ascensor ha fallado en ocasiones y no se ofrece aparcamiento en el lugar. Espere una estancia bien ubicada con una calidad variable según la habitación.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

El bar del hotel es bien valorado y el aparcamiento cercano en la estación es cómodo y económico, aunque no esté en el hotel. Hay algunos informes ocasionales de que el ascensor no funciona.

Reseñas de huéspedes relacionadas

10

Richard

12 sept 2023

·

Se alojó 1 noche

Had a great night at the Grand. Hotel has recently been refurbished to a high standard. We had a lovely room on the fourth floor which had a balcony, jacuzzi bath & a nespresso coffee machine. A comfortable bed provided a good nights sleep. A short walk from the hotel takes you into the city centre where all amenities are available. A car park behind hotel cost only £5 per 24 hours. Would definitely stay here again when visiting Swansea.

10

Gavin

27 jun 2025

·

Se alojó 1 noche

Amazing stay, my rooms was huge, fresh and clean. Right next to the train station but there is parking at the station for £5 for 24 hours which is really cheap

8

Rosa

4 nov 2025

·

Se alojó 5 noches

My stay at The Grand Hotel Swansea was very good. The staff were friendly and helpful, the facilities were clean and comfortable, and the location is excellent — right next to the station, which makes everything very convenient. The pub was also great — lively atmosphere, good drinks, and a nice place to relax after a day out. Just one thing to note: if you prefer a room where you can open the window, make sure to mention it when booking, as not all rooms allow this. Overall, a very pleasant experience. I would definitely stay again.

8

atul

20 oct 2024

·

Se alojó 2 noches

Everything was nice, apart from the elevator not working. Tried to ask if i could switch to a balcony room instead so i did not have to come up and down everytime i wanted a smoke.

10

Paul

13 jun 2025

·

Se alojó 1 noche

The hotel is very clean well positioned for walking into town ,the food in the bistro is amazing . The only downside was in the corridor outside the rooms there is a strong perfume smell ,not over coming but not really needed . The bath is difficult to get into for a shower if you are older or not very tall

8

Kate

9 nov 2023

·

Se alojó 1 noche

The hotel and staff were lovely, the car park is directly behind and only £5 for 24 hours

10

Claire

15 jun 2025

·

Se alojó 1 noche

What a find! Just staying the one night with my son for a Uni open day - really convenient for the station. Room spacious and clean. Was raining when we arrived late in the evening so chose to fine in the bar which had a nice ambience, good food selection and really friendly staff - which we found throughout.If he comes to Uni here - we will be back!

10

Lester

5 dic 2024

·

Se alojó 2 noches

Nice staff food was good nice choice at breakfast car park 2 minutes walk but only £5 l would stay here again

10

Greg

19 abr 2023

·

Se alojó 1 noche

Stayed one night...no free parking (not a big deal)...room was clean and comfortable...lounge was OK...reasonably priced for downtown in a city of this size...can recommend if you want a downtown location in Swansea.

8

Suyapa

10 mar 2024

·

Se alojó 1 noche

The room initially allocated to us was not at all similar to the one we had selected. Went to reception and they moved us to a room that met our expectations, as per the options available in the web page. Apart from that the stay was nice. Very centric. A shame that there is no parking on site. The closest one was about 7 or 8 minutes walk.

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Limpieza

Muchos huéspedes señalan que las habitaciones están muy limpias o impecables, pero las opiniones son inconsistentes, ya que otros mencionan polvo, olores fuertes a perfume o lejía, y fallos graves ocasionales, como alfombras o baños manchados.

Reseñas de huéspedes relacionadas

4

Katharine

1 dic 2022

·

Se alojó 1 noche

This hotel definitely doesn’t live up to the reviews. My room needed a hood clean, there was cotton wool stuck in the plug hole and hand prints in doors. The bed needs replacing as it has a massive dip so a really uncomfortable sleep. Overall very disappointed on what looked like a very nice hotel

8

NICK

25 abr 2025

·

Se alojó 1 noche

Clean and well presented, despite the slightly overwhelming perfumey smell throughout. Room was clean and comfortable, but a bit stuffy. A situation not helped by the inability to open windows and get some fresh air. The airco was somewhat inadequate resulting in quite a uncomfortably warm nights sleep. Also the noise from street was quite bad despite the double glazing. The staff , however, were friendly and helpful, no complaints there at all. Excellent breakfast.

10

Aileen

9 nov 2025

·

Se alojó 3 noches

Rooms were spotless and well kept, staff were extremely friendly and helpful. Of particular note was the lovely Wendy, the housekeeper who helped us with a room discrepancy. I regret that i didn't catch the name of the lovely blonde staff member at the front desk who also helped us with our room without delay or stress. Everyone was exceptionally kind and warm and the local area was beautiful even in the rain!

4

Peter

18 feb 2025

·

Se alojó 1 noche

Room was filthy with blood all in the carpet and in the bathroom. The room was definitely not cleaned prior to our arrival There was dried blood on the underside of the toilet pan. It was disgusting. We complained and were moved

8

Vidhya

9 ago 2025

·

Se alojó 1 noche

Clean room. Pleasant and helpful staff. Hotel is a little old but reasonably updated. Appreciated the large shelf space in the bathroom.

4

Heather

14 ago 2025

·

Se alojó 1 noche

The lobby, hallways & lifts were very stinky!!! Such a strong scent I could hardly breathe,,,it was awful!!

10

Paul

18 feb 2025

·

Se alojó 2 noches

I like staying in traditional old city centre hotels, this one is superb. Opposite the station, beautiful inside with nice, spotlessly clean bedrooms and bathrooms. Friendly staff make you feel welcome. Great breakfast as well .I definitely would like to return sometime, I arrived by train but there is a car park adjacent too.

10

Marilyn

27 jul 2025

·

Se alojó 2 noches

Spacious clean rooms and very friendly staff what else would one need? Washrooms could use a vanity upgrade and maybe hooks for towels but otherwise fabulous hotel.

8

David

30 nov 2025

·

Se alojó 1 noche

Polite staff and clean room.

6

stuart

22 abr 2025

·

Se alojó 1 noche

Hard to know what to say really the hotel is nice but the decor is a little over the top like someone went mad with the Wayfair catalogue! Our room was ok but not very clean, we had been left some 'gifts' in the toilet by the previous occupants also there was a wooden floor in the room which was covered in dust and fluff and needed a good mop.

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Habitaciones

La calidad de las habitaciones varía mucho, desde modernas y espaciosas hasta pequeñas, desgastadas o anticuadas, y se comenta con frecuencia el ruido de la calle, las ventanas selladas y el aire acondicionado débil o ruidoso que afectan a la comodidad.

Reseñas de huéspedes relacionadas

6

julie

25 jun 2024

·

Se alojó 2 noches

We were delayed being checked in as our room hadn't been cleaned from pervious occupants. Despite the fact we didn't arrive until 15.30 and you were qble to check in from 15.00. Thr room was very basic with no air conditioning. The mini fridge wasn't in place correctly and the bedside table also wasn't in correct positioning either. Due to no air conditioning we had to have out window open and our room right outside the 4 way traffic light system. Avoid room 219 at all costs!!! The noise was horrendous. On further inspection we pulled back the duvet to find dried blood on our sheet. The manager didn't seem to apologetic but the young lady (Fiona) who changed our bed sheet was very embarrassed by the situation and very apoplectic about it. Despite all of this the hotel was ok and the food was lovely hence why we have given it a 3 star. I would not go back to this part again as it needs alot of money put into that part of the town as it is completely run down.

8

NICK

25 abr 2025

·

Se alojó 1 noche

Clean and well presented, despite the slightly overwhelming perfumey smell throughout. Room was clean and comfortable, but a bit stuffy. A situation not helped by the inability to open windows and get some fresh air. The airco was somewhat inadequate resulting in quite a uncomfortably warm nights sleep. Also the noise from street was quite bad despite the double glazing. The staff , however, were friendly and helpful, no complaints there at all. Excellent breakfast.

4

David

23 jun 2024

·

Se alojó 2 noches

Disappointing stay. Booked classic double room - looks nothing like the pictures on the website. Very old fashioned and basic furniture that didn’t really fit together. Had room on first floor above the function room - noisy both evenings until 11pm due to weddings - no other options as when we checked in this was the “last room available”. Wouldn’t recommend staying here in a classic double room.

8

Charles

1 oct 2025

·

Se alojó 2 noches

The hotel is perfectly located, but the rooms are a little tired and bland…

8

Lori

3 jun 2023

·

Se alojó 1 noche

Very convenient and right next to the train station. The staff is very friendly and helpful. Rooms are very small, there were two of us and we could barely open both of our suitcases.

6

Ros

21 sept 2024

·

Se alojó 5 noches

Clean, nice room. Did not like lack of fresh air, no openable windows. Hot and airless at night, air con too noisy to leave on at night.

6

David

12 jul 2025

·

Se alojó 1 noche

Our initial twin room was very small and smelt strongly of bleech on entering. The aircon unit did not work so asked to be moved. Were moved to a room with a balcony. The balcony was dirty but the room was much more of a standard that we would have expected in the first place. The room photos on expedia are very deceptive and are similar to the upgraded room we ended up in rather than the standard room we initially booked.

8

Louis

30 sept 2024

·

Se alojó 1 noche

Room quite small to move around

8

Peter

1 sept 2025

·

Se alojó 1 noche

We have stayed many times at the Grand Hotel because of its convenience for Swanesa Arena. Breakfast is always fantastic. Only given it 4 this time because room was a little dark and drab. Will ask for a different room next time.

6

Christian

16 ago 2025

·

Se alojó 3 noches

good service, old rooms, windows cant be opened

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es ampliamente elogiado por su amabilidad y atención en todos los departamentos, aunque algunos huéspedes mencionan una recepción desatendida o brusca y respuestas ocasionales lentas.

Reseñas de huéspedes relacionadas

10

Rachel

23 ago 2023

·

Se alojó 4 noches

Great hotel! Would definitely stay here again. Katie was a huge help with directions and general info. Right near the Swansea train station yet quiet to sleep. Very spacious & comfortable room/bed. Convenience store across the street.

8

Malcolm

3 may 2024

·

Se alojó 1 noche

Turned up at 14:35 after travelling a few hours to be told by receptionist that we couldn’t book in till15:00. She didn’t take our names to check if room was ready just to come back at 15:00 hrs. Not what we wanted to hear! Other than that the room was fine, breakfast good and breakfast staff very helpful.

10

Aileen

9 nov 2025

·

Se alojó 3 noches

Rooms were spotless and well kept, staff were extremely friendly and helpful. Of particular note was the lovely Wendy, the housekeeper who helped us with a room discrepancy. I regret that i didn't catch the name of the lovely blonde staff member at the front desk who also helped us with our room without delay or stress. Everyone was exceptionally kind and warm and the local area was beautiful even in the rain!

4

Alan

16 ago 2025

·

Se alojó 3 noches

Room very old no hot towel rail phone to receptionist not working and no room service menus very inadequately run and very rude receptionist.!

6

Shelley

16 sept 2024

·

Se alojó 1 noche

Service was a mixed bag. Some of the front of house staff made you feel like you were disturbing them, the lady that checked me in, however, was lovely. The other woman was not exactly welcoming. Service in the bar area was pretty good, food was nice. Room was very clean, fairly compact but had an awful view. Had requested a quiet room but didn't drop lucky on that score with noise. Housekeeping were out and about knocking doors early on a Saturday morning so no chance of a lie in! All in all, it's convenient for the station and the rooms are clean, but not sure I'd stay again

10

Kevin A

23 oct 2025

·

Se alojó 1 noche

All staff were friendly and efficient.

10

Urszula

24 oct 2025

·

Se alojó 1 noche

Stayed here a few times. Always clean, friendly staff.

10

Raymond

10 abr 2025

·

Se alojó 1 noche

Was met by a lovely friendly receptionists Victoria and Rebecca, both were exceptional at the front desk.

10

Suzanne

8 dic 2023

·

Se alojó 1 noche

The staff were extremely helpful, providing a heater and doing everything with a smile. They are awesome! The room was comfortable and cosy once I was given a heater. Top marks!

10

Marsha

15 ago 2025

·

Se alojó 1 noche

From the time we stepped into the hotel the receptionist was so helpful and accommodating to the fact we were 3 hrs early . The bar is very relaxing and spacious the staff couldn’t do enough for you . We had an evening meal which was spectacular. And breakfast what a menu beautiful. The staff and accommodations is amazing

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Ubicación

Ubicación céntrica justo enfrente de la estación de tren y cerca del Swansea Arena y de las atracciones de la ciudad. Algunos señalan un ambiente decadente y ruido de la calle en las inmediaciones.

Reseñas de huéspedes relacionadas

6

Bernard

8 sept 2024

·

Se alojó 1 noche

Good points: Staff are homely and friendly, bar is lively in the evening (Saturday) and breakfasts are brilliant. Great location, right next to the station, handy town centre car park just £5 for 24hrs. Walking distance to town centre/pubs/eateries etc. No real bad points but Immediate area is a bit lairy in the evening and hotel looks scruffy from the outside and odd that delivered goods are left in public areas. Layout is odd also with the kitchen remote from the dining area and food carried through the reception lobby. Our room was 'odd' too, triangular shape with an en-suite but the bath was in the bedroom! Wonky toilet roll holder, annoying dripping ballcock in the cistern and no sockets by the bed (for phone/ipad charging). All that said, a pleasant stay and just a 10 minute Uber to the Swansea Arena (cost about £14).

8

S

3 jul 2025

·

Se alojó 1 noche

Stayed overnight with friends in a triple room which is nice to have as an option. Not all hotels have this. Was a pretty basic room but would expect that for the price. Ideal location literally right outside the train station. More expensive rooms look lovely so would come again and give them a go. No early check in offered even if room is ready which is a shame.

8

Rosa

4 nov 2025

·

Se alojó 5 noches

My stay at The Grand Hotel Swansea was very good. The staff were friendly and helpful, the facilities were clean and comfortable, and the location is excellent — right next to the station, which makes everything very convenient. The pub was also great — lively atmosphere, good drinks, and a nice place to relax after a day out. Just one thing to note: if you prefer a room where you can open the window, make sure to mention it when booking, as not all rooms allow this. Overall, a very pleasant experience. I would definitely stay again.

8

Atul

15 ago 2024

·

Se alojó 1 noche

Hotel is in a great location, next to the train station and easy walking distance into town

8

Roy

16 jun 2025

·

Se alojó 1 noche

Excellent central location

10

Stefan

10 jul 2024

·

Se alojó 1 noche

Perfectly located and very comfortable.

10

Claire

15 jun 2025

·

Se alojó 1 noche

What a find! Just staying the one night with my son for a Uni open day - really convenient for the station. Room spacious and clean. Was raining when we arrived late in the evening so chose to fine in the bar which had a nice ambience, good food selection and really friendly staff - which we found throughout.If he comes to Uni here - we will be back!

8

Michael

1 ago 2024

·

Se alojó 1 noche

Very conveniently located for Enterprise and the train station. Noisy street lste at night.

10

louise

3 jul 2025

·

Se alojó 3 noches

Friendly staff, excellent breakfast and handy location right next to the train station.

10

Heidi

2 oct 2024

·

Se alojó 1 noche

Great hotel. Best bed. Very clean. Steps away from train station, which was convenient for us. We walked around town looking for a pub... Not too many that are close. Hotel has a nice restaurant, but limited evening options. The area around was a bit seedy... Wouldn't want to be out late at night.

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Comida

El desayuno es elogiado con frecuencia por su calidad y variedad, y a muchos les gustaron las comidas en el bar/restaurante. Algunos experimentaron un servicio lento, opciones dietéticas limitadas o encontraron que el desayuno no valía la pena el precio.

Reseñas de huéspedes relacionadas

6

Debbie

10 abr 2024

·

Se alojó 1 noche

Poor GF options in restaurant

10

Bev

6 ene 2025

·

Se alojó 1 noche

The breakfast was the best in Swansea . I am not easily pleased ! Room was warm and clean . The stafff were friendly and professional . I will be back soon !

8

Rosa

4 nov 2025

·

Se alojó 5 noches

My stay at The Grand Hotel Swansea was very good. The staff were friendly and helpful, the facilities were clean and comfortable, and the location is excellent — right next to the station, which makes everything very convenient. The pub was also great — lively atmosphere, good drinks, and a nice place to relax after a day out. Just one thing to note: if you prefer a room where you can open the window, make sure to mention it when booking, as not all rooms allow this. Overall, a very pleasant experience. I would definitely stay again.

4

Susan

18 may 2025

·

Se alojó 1 noche

We were very disappointed with the hotel , there was a terrible smell in the bathroom , the TV didn’t work The breakfast wasn’t worth the money either

8

Stephen

12 jul 2024

·

Se alojó 2 noches

Staff were friendly Restaurant was fantastic Close to train and many great shops and restaurants Highly recommended

6

Chris

17 abr 2025

·

Se alojó 1 noche

Rooms okay , food was very slow over 1 hour wait

10

Claire

15 jun 2025

·

Se alojó 1 noche

What a find! Just staying the one night with my son for a Uni open day - really convenient for the station. Room spacious and clean. Was raining when we arrived late in the evening so chose to fine in the bar which had a nice ambience, good food selection and really friendly staff - which we found throughout.If he comes to Uni here - we will be back!

10

Lester

5 dic 2024

·

Se alojó 2 noches

Nice staff food was good nice choice at breakfast car park 2 minutes walk but only £5 l would stay here again

8

Peter

1 sept 2025

·

Se alojó 1 noche

We have stayed many times at the Grand Hotel because of its convenience for Swanesa Arena. Breakfast is always fantastic. Only given it 4 this time because room was a little dark and drab. Will ask for a different room next time.

8

D

16 feb 2024

·

Se alojó 1 noche

Nice hotel. Bad bits. Window was broken so noisy but jammed a towel to hold the handle closed. Shower drain was blocked. Room was a little basic but modern and comfortable. Good bits. Restaurant was great - probably the best hotel breakfast I have had in a long time. Evening meal was good - steak overcooked but apologised and it still tasted amazing. Nice vibe and surroundings. Staff were friendly.

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Mes	Precio medio
enero	86 US$
febrero	100 US$
marzo	94 US$
abril	106 US$
mayo	124 US$
junio	122 US$
julio	159 US$
agosto	138 US$
septiembre	131 US$
octubre	102 US$
noviembre	101 US$
diciembre	90 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $155	22 $92	23 $103	24 $167
25 $94	26 $111	27 $117	28 $116	29 $91	30 $114	31 $162

DO	LU	MA	MI	JU	VI	SA
1 $87	2 $95	3 $114	4 $114	5 $95	6 $133	7
8 $133	9	10 $119	11 $119	12 $100	13	14 $138
15 $76	16 $90	17 $114	18 $114	19	20 $128	21
22 $73	23 $87	24 $87	25 $85	26 $81	27 $109	28
29 $90	30 $85

The Grand Hotel

Precios para The Grand Hotel

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación Deluxe doble, balcón

Habitación clásica

Habitación clásica con 2 camas individuales

Habitación clásica doble

Habitación triple clásica

Reseñas de los huéspedes sobre The Grand Hotel

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Depósito de seguridad

Interesante

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Precios para las próximas fechas

Datos del negocio