Holiday Inn Roanoke Airport - Conference CTR by IHG

No laundry while we were there. No pets. Room was clean.

Outdated and uncomfortable. $200 security deposit is a little crazy for a hotel that’s not updated or have a nice bed or comforter. Whatever you do don’t get a room near the laundry area. It was loud all night long. $130 a night for what looked like motel 6.

Room very clean staff great food good & reasonable price

The room was nice. Check in was a little confusing. We were told there would be a $5 parking fee for the room. I'm in my 50's and I've never paid to park at a hotel that I'm already paying for the stay? I pre-paid for breakfast when I made the reservation. It was never mentioned during check in. I had to ask if they saw it on the reservation. They said yes but provided no more information. The next morning we go to breakfast and start to get our plate, and an employee asked for our coupons for breakfast. We had to stop getting our food and to go to the front desk to get the coupon. It would have been so much easier to have been provided the coupon at check in along with information on where breakfast would be served and the hours.

Front desk (Nicole) was fantastic. We were not able to get our room serviced in 3 days though and had to go request towels.