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Hotel Temple Ponferrada

US$522

/ night

Avg. for September

Hotel Temple Ponferrada - Image 1

Hotel Temple Ponferrada - Room

Hotel Temple Ponferrada - Room

Hotel Temple Ponferrada - Restaurant

Hotel Temple Ponferrada - Fitness facility

Prices for Hotel Temple Ponferrada

Select dates to see prices and availability

US$522

/ night

Avg. for September

Monthly average prices

Nightly prices at Hotel Temple Ponferrada average US$64 in the cheapest month (March) and US$927 in the most expensive month (October), based on the last 12 months.

Average nightly price at Hotel Temple Ponferrada by month, last 12 months (USD)
Month	Average price
January	US$65
February	US$155
March	US$64
April	US$290
May	US$141
June	US$104
July	US$75
August	US$181
September	US$522
October	US$927
November	US$226
December	US$641

Most expensive: October (~US$927)

Cheapest: March (~US$64)

About this property

Be sure to enjoy recreational amenities including a nightclub and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting.

Parking
Restaurant
Non-smoking rooms
Room service
Tour desk
Dry cleaning

Location

Avenida Portugal, 2, Ponferrada, Castile and León, Spain

Parque del Temple (0.1 Miles)

Museo del Ferrocarril (0.3 Miles)

Museo de la Radio (0.9 Miles)

Plaza del Ayuntamiento (0.9 Miles)

Castillo de los Templarios (0.9 Miles)

Museo del Bierzo (0.9 Miles)

More location info

Room options

1

Standard Double Or Twin Room, 1 Double Or 2 Twin Beds

Room details

2 Single Beds

or

1 Double Bed

Sleeps 2

226 ft²

Air Conditioning

Heating

Wi-Fi (Free)

4

Standard Triple Room

Room details

3× Single Beds

Sleeps 3

Air Conditioning

Heating

Wi-Fi (Free)

1

Double Room Single Use

Room details

1 Double Bed

or

2 Single Beds

161 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Guest reviews of Hotel Temple Ponferrada

7.5

Good

Based on 2,491 verified reviews

Who stays here?

Business

13%

Couple

37%

Family

28%

Group

17%

Solo

3%

What guests think

AI-generated summary based on recent guest reviews

At Hotel Temple Ponferrada, travellers highlight a convenient location and a distinctive medieval theme, while recurring comments note aging facilities, plus occasional street noise and dated decor in the rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

At Hotel Temple Ponferrada, travellers highlight a convenient location and a distinctive medieval theme, while recurring comments note aging facilities, plus occasional street noise and dated decor in the rooms.

Rooms are often described as dated, with recurring problems involving air-conditioning or heating. Service ranges from very friendly and multilingual to unreliable, with check-in delays, room allocation/key errors, and unhelpful attitudes; one guest also reported restaurant prioritization for groups. Dining experiences vary from generous breakfasts and good-value set menus to a poor buffet and variable breakfast service. Cleanliness remarks are mixed, with positive comments alongside a reported bed bug issue. Expect a characterful, well-located stay with uneven comfort and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is generally easy nearby, though some mention the lack of a dedicated hotel area.

Related guest reviews

10

Juan Carlos

22 Oct 2023

·

Stayed 1 night

Muy buenas instalaciones y servicio. Muy recomendable

Muy buenas instalaciones y servicio. Muy recomendable

4

Antonio

6 Jun 2023

·

Stayed 1 night

Solo estuve una noche, en general todo muy viejo, la bañera pequeña y la taza del wc se movia, la cama bien, lo mejor la zona facil de aparcar. El aire acondicionado se le salia el agua.

Solo estuve una noche, en general todo muy viejo, la bañera pequeña y la taza del wc se movia, la cama bien, lo mejor la zona facil de aparcar. El aire acondicionado se le salia el agua.

8

andrea

10 Mar 2024

·

Stayed 1 night

Bella struttura, camere discretamente ampie, la famigliare ottima . La struttura merita qualche miglioria e più attenzione alla colazione (ed uno spazio dedicato per parcheggiare) per il resto ottimo. Vista La posizione ed il rapporto qualità prezzo assolutamente consigliato

Bella struttura, camere discretamente ampie, la famigliare ottima . La struttura merita qualche miglioria e più attenzione alla colazione (ed uno spazio dedicato per parcheggiare) per il resto ottimo. Vista La posizione ed il rapporto qualità prezzo assolutamente consigliato

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Mixed feedback: several guests found rooms clean, but there is a serious report of bed bugs and some maintenance issues such as broken TVs or leaking air conditioning.

Related guest reviews

8

Julio

8 Dec 2024

·

Stayed 2 nights

Las habitaciones antiguas y el bufet muy pobre para un 4 estrellas, por cierto no funcionaba la calefacción

Las habitaciones antiguas y el bufet muy pobre para un 4 estrellas, por cierto no funcionaba la calefacción

8

Evan

17 Jun 2022

·

Stayed 1 night

A little dated in feel but otherwise fine and in a lovely old building. Helpful staff and comfortable room. But they need to update the confusing light switch systems in the rooms.

A little dated in feel but otherwise fine and in a lovely old building. Helpful staff and comfortable room. But they need to update the confusing light switch systems in the rooms.

4

Gaspar

6 May 2024

·

Stayed 1 night

Baja calidad en el personal que atienden el bufete del desayuno. Falta de vasos en el baño. Mando de tv que no funcionaba.

Baja calidad en el personal que atienden el bufete del desayuno. Falta de vasos en el baño. Mando de tv que no funcionaba.

8

Jonathan

31 Dec 2023

·

Stayed 1 night

Estuvimos poco tiempo, pero el tiempo que estuve fue agradable, es silencioso para estar en la principal. Limpio aunque la TV estaba rota.. todo lo demás genial, las camas, las almohadas. Repetiré sin duda.

Estuvimos poco tiempo, pero el tiempo que estuve fue agradable, es silencioso para estar en la principal. Limpio aunque la TV estaba rota.. todo lo demás genial, las camas, las almohadas. Repetiré sin duda.

2

Yolanda

21 Jun 2025

·

Stayed 1 night

Instalaciones muy anticuadas para ser un 4 estrellas . Colchón de maja calidad y cama incómoda . Almohada muy fina . El aire acondicionado funcionaba mal y hacía ruido . Habitación oscuro . Olor a cerrado al llegar . No lo recomendaría

Instalaciones muy anticuadas para ser un 4 estrellas . Colchón de maja calidad y cama incómoda . Almohada muy fina . El aire acondicionado funcionaba mal y hacía ruido . Habitación oscuro . Olor a cerrado al llegar . No lo recomendaría

10

Ildegar A

16 Dec 2022

·

Stayed 3 nights

La estancia ha sido muy agradable todo el personal muy respetuoso y dispuesto voy a resaltar a Vicente quien está a cargo del Rest ha hecho de nuestra estancia una grata experiencia, el tema es medieval por lo que nos encontramos en una sensación de volver a pasado, ciertamente si buscas algo más ejecutivo y actualizado esta no es la opción, nosotros nos hemos sentido como en un hotel temático, han sido unos días muy agradables donde recibimos buena atención y buen servicio habitaciones acordes a lo reservado y en buen estado de limpieza.

La estancia ha sido muy agradable todo el personal muy respetuoso y dispuesto voy a resaltar a Vicente quien está a cargo del Rest ha hecho de nuestra estancia una grata experiencia, el tema es medieval por lo que nos encontramos en una sensación de volver a pasado, ciertamente si buscas algo más ejecutivo y actualizado esta no es la opción, nosotros nos hemos sentido como en un hotel temático, han sido unos días muy agradables donde recibimos buena atención y buen servicio habitaciones acordes a lo reservado y en buen estado de limpieza.

4

Antonio

6 Jun 2023

·

Stayed 1 night

Solo estuve una noche, en general todo muy viejo, la bañera pequeña y la taza del wc se movia, la cama bien, lo mejor la zona facil de aparcar. El aire acondicionado se le salia el agua.

Solo estuve una noche, en general todo muy viejo, la bañera pequeña y la taza del wc se movia, la cama bien, lo mejor la zona facil de aparcar. El aire acondicionado se le salia el agua.

4

Samanta

27 Jul 2025

·

Stayed 2 nights

The hotel was in a good location close to restaurants, supermarket and bus stops. Unfortunately, there is a big problem with bed bugs.Having read ( just now) some of the recent reviews I suspect they are in most of the rooms. The hotel probably needs to shut down for a while to have time to truly take care of the problem. The cleaning ladies clearly clean, but that is not enough for this kind of an issue. I got bitten two nights in a row and barely slept. I don't recommend this place for this reason.

The hotel was in a good location close to restaurants, supermarket and bus stops. Unfortunately, there is a big problem with bed bugs.Having read ( just now) some of the recent reviews I suspect they are in most of the rooms. The hotel probably needs to shut down for a while to have time to truly take care of the problem. The cleaning ladies clearly clean, but that is not enough for this kind of an issue. I got bitten two nights in a row and barely slept. I don't recommend this place for this reason.

10

Jesus

9 Mar 2023

·

Stayed 3 nights

El personal muy amable y la limpieza

El personal muy amable y la limpieza

10

Victoria

30 Nov 2022

·

Stayed 19,321 nights

The hotel was beautiful and the perfect walking distance from everything in town! It was clean and always felt safe. The staff spoke some English & were always kind about our lack of Spanish knowledge. We loved it!

The hotel was beautiful and the perfect walking distance from everything in town! It was clean and always felt safe. The staff spoke some English & were always kind about our lack of Spanish knowledge. We loved it!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often dated, with variable noise levels and recurring problems with air-conditioning or heating; some guests found them comfortable or quiet and appreciated the Templar-themed decor.

Related guest reviews

6

José Manuel

18 Sept 2024

·

Stayed 1 night

El hotel esta ambientado co no o un castillo medieval. En plan vacaciones quizás sea interesante pero para viaje de trabajo , no lo es.

El hotel esta ambientado co no o un castillo medieval. En plan vacaciones quizás sea interesante pero para viaje de trabajo , no lo es.

8

Julio

8 Dec 2024

·

Stayed 2 nights

Las habitaciones antiguas y el bufet muy pobre para un 4 estrellas, por cierto no funcionaba la calefacción

Las habitaciones antiguas y el bufet muy pobre para un 4 estrellas, por cierto no funcionaba la calefacción

8

Evan

17 Jun 2022

·

Stayed 1 night

A little dated in feel but otherwise fine and in a lovely old building. Helpful staff and comfortable room. But they need to update the confusing light switch systems in the rooms.

A little dated in feel but otherwise fine and in a lovely old building. Helpful staff and comfortable room. But they need to update the confusing light switch systems in the rooms.

2

Mary

9 Jul 2022

·

Stayed 1 night

Worst hotel I have stayed at in Spain. They have horrible customer service. Wifi is impossible to connect to. Hotel backs up to a loud street. No a/c and my window would not open. Walls are paper thin. You can hear every conversation of people next door and above you. I had to leave the hotel in the middle of the night to go to a different one, I am so glad I did. The front desk was horrible and unhelpful.

Worst hotel I have stayed at in Spain. They have horrible customer service. Wifi is impossible to connect to. Hotel backs up to a loud street. No a/c and my window would not open. Walls are paper thin. You can hear every conversation of people next door and above you. I had to leave the hotel in the middle of the night to go to a different one, I am so glad I did. The front desk was horrible and unhelpful.

8

Jose

4 Apr 2023

·

Stayed 1 night

A bit away from historic district. Comfortable. Good value.

A bit away from historic district. Comfortable. Good value.

8

Reik

6 Dec 2024

·

Stayed 4 nights

Schönes Schlosshotel. Zimmer ausreichend groß, schön leise trotz Straße vor dem Fenster. Service unterscheidet sich von teils freundlich und zuvorkommend zu lustlos und abweisend. Interkontinentales Frühstück und abends die Möglichkeit im Restaurant mit wechselnden Angebot zu nutzen (Preis 16,-, 3 Gänge Menü, top Preis Leistung, inklusive Getränk)

Schönes Schlosshotel. Zimmer ausreichend groß, schön leise trotz Straße vor dem Fenster. Service unterscheidet sich von teils freundlich und zuvorkommend zu lustlos und abweisend. Interkontinentales Frühstück und abends die Möglichkeit im Restaurant mit wechselnden Angebot zu nutzen (Preis 16,-, 3 Gänge Menü, top Preis Leistung, inklusive Getränk)

2

Yolanda

21 Jun 2025

·

Stayed 1 night

Instalaciones muy anticuadas para ser un 4 estrellas . Colchón de maja calidad y cama incómoda . Almohada muy fina . El aire acondicionado funcionaba mal y hacía ruido . Habitación oscuro . Olor a cerrado al llegar . No lo recomendaría

Instalaciones muy anticuadas para ser un 4 estrellas . Colchón de maja calidad y cama incómoda . Almohada muy fina . El aire acondicionado funcionaba mal y hacía ruido . Habitación oscuro . Olor a cerrado al llegar . No lo recomendaría

6

Roberto

24 Oct 2024

·

Stayed 2 nights

Very old and poor condition. It badly needs to be refurbished. I cannot believe it is a 4 star hotel. Breakfast was cheap but you get what you pay. On the other hand the staff was very nice and helpful.

Very old and poor condition. It badly needs to be refurbished. I cannot believe it is a 4 star hotel. Breakfast was cheap but you get what you pay. On the other hand the staff was very nice and helpful.

4

Craig

23 Dec 2023

·

Stayed 1 night

Unfortunately the last remodel of this facility was probably 1960. This is a modern city with real hotels. I can’t suggest this to be anything more than a modest Albergue that obviously has private rooms

Unfortunately the last remodel of this facility was probably 1960. This is a modern city with real hotels. I can’t suggest this to be anything more than a modest Albergue that obviously has private rooms

4

Roberto

22 Jun 2025

·

Stayed 1 night

35 grados en la calle y sin aire acondicionado. Un calor insoportable, no había forma de descansar

35 grados en la calle y sin aire acondicionado. Un calor insoportable, no había forma de descansar

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AI-generated summary based on recent guest reviews

Service

Service ranges from very friendly and multilingual to unreliable, with reports of check-in delays, room allocation/key errors, and unhelpful attitudes; one guest also reported restaurant prioritization for groups.

Related guest reviews

4

Julio

1 Sept 2025

·

Stayed 2 nights

El chekin era a las 14:00 Y nos dijeron que la habitación todavía no estaba limpia Que teníamos que entrar a las 15:00 h después de haber realizado un viaje de 4 horas

El chekin era a las 14:00 Y nos dijeron que la habitación todavía no estaba limpia Que teníamos que entrar a las 15:00 h después de haber realizado un viaje de 4 horas

8

Ángel

2 Mar 2025

·

Stayed 1 night

El hotel está algo anticuado, pero la estancia ha sido agradable, la atención en recepción muy buena y el precio muy conveniente.

El hotel está algo anticuado, pero la estancia ha sido agradable, la atención en recepción muy buena y el precio muy conveniente.

2

Mary

9 Jul 2022

·

Stayed 1 night

Worst hotel I have stayed at in Spain. They have horrible customer service. Wifi is impossible to connect to. Hotel backs up to a loud street. No a/c and my window would not open. Walls are paper thin. You can hear every conversation of people next door and above you. I had to leave the hotel in the middle of the night to go to a different one, I am so glad I did. The front desk was horrible and unhelpful.

Worst hotel I have stayed at in Spain. They have horrible customer service. Wifi is impossible to connect to. Hotel backs up to a loud street. No a/c and my window would not open. Walls are paper thin. You can hear every conversation of people next door and above you. I had to leave the hotel in the middle of the night to go to a different one, I am so glad I did. The front desk was horrible and unhelpful.

4

AnaNatacha

6 Jun 2023

·

Stayed 2 nights

No nos permitieron cancelar la segunda noche de estancia tras ver que se nos dio una habitación de dos camas en lugar de una doble. La oferta del restaurante y la formación del personal no están acordes con lo que se esperaría de ese establecimiento.

No nos permitieron cancelar la segunda noche de estancia tras ver que se nos dio una habitación de dos camas en lugar de una doble. La oferta del restaurante y la formación del personal no están acordes con lo que se esperaría de ese establecimiento.

4

Roy

16 May 2023

·

Stayed 1 night

This is not a 4 star hotel. Staff is unfriendly and unhelpful. We were unable to have dinner at the restaurant because they were too busy with the bigger groups. Tried for 15 min to have the dinner we had booked in our reservation, then went to another restaurant. Money wasted, would never come here again.

This is not a 4 star hotel. Staff is unfriendly and unhelpful. We were unable to have dinner at the restaurant because they were too busy with the bigger groups. Tried for 15 min to have the dinner we had booked in our reservation, then went to another restaurant. Money wasted, would never come here again.

6

Roberto

24 Oct 2024

·

Stayed 2 nights

Very old and poor condition. It badly needs to be refurbished. I cannot believe it is a 4 star hotel. Breakfast was cheap but you get what you pay. On the other hand the staff was very nice and helpful.

Very old and poor condition. It badly needs to be refurbished. I cannot believe it is a 4 star hotel. Breakfast was cheap but you get what you pay. On the other hand the staff was very nice and helpful.

10

Gilles

18 Aug 2022

·

Stayed 1 night

L'hôtel est bien situé avec un style particulier, tout s'est bien passé, le personnel sympathique qui parle plusieurs langues, dîner sur place correct et petit déjeuner également.

L'hôtel est bien situé avec un style particulier, tout s'est bien passé, le personnel sympathique qui parle plusieurs langues, dîner sur place correct et petit déjeuner également.

4

LORETO

19 Feb 2023

·

Stayed 1 night

El día antes del viaje me piden que contacte con el hotel . Les llamo y que tenían un problema con la habitación que habíamos reservado ( para 2 adultos y 2 niños pequeños ) que nos tenían que dividir en 2 habitaciones . Bueno . Pero mi hija que dormía con un niño pequeño a las 11 de la noche nota que están intentando abrir la puerta de la habitación , se levanta asustada y se encuentra a una pareja que tenia llave de su habitación . Les habían dado la misma habitación . El susto fue tremendo .

El día antes del viaje me piden que contacte con el hotel . Les llamo y que tenían un problema con la habitación que habíamos reservado ( para 2 adultos y 2 niños pequeños ) que nos tenían que dividir en 2 habitaciones . Bueno . Pero mi hija que dormía con un niño pequeño a las 11 de la noche nota que están intentando abrir la puerta de la habitación , se levanta asustada y se encuentra a una pareja que tenia llave de su habitación . Les habían dado la misma habitación . El susto fue tremendo .

10

Emilio Antonio

22 Jun 2025

·

Stayed 1 night

Amabilidad en todo momento.

Amabilidad en todo momento.

10

Victoria

30 Nov 2022

·

Stayed 19,321 nights

The hotel was beautiful and the perfect walking distance from everything in town! It was clean and always felt safe. The staff spoke some English & were always kind about our lack of Spanish knowledge. We loved it!

The hotel was beautiful and the perfect walking distance from everything in town! It was clean and always felt safe. The staff spoke some English & were always kind about our lack of Spanish knowledge. We loved it!

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AI-generated summary based on recent guest reviews

Location

Convenient for walking to restaurants, transport and sights; a few note it is a bit away from the historic district.

Related guest reviews

10

Andrey

14 May 2023

·

Stayed 2 nights

Good hotel, everything as expected. Excellent location.

Good hotel, everything as expected. Excellent location.

10

Kenneth

9 Aug 2023

·

Stayed 1 night

Good area to stay

Good area to stay

8

Jose

4 Apr 2023

·

Stayed 1 night

A bit away from historic district. Comfortable. Good value.

A bit away from historic district. Comfortable. Good value.

10

Gilles

18 Aug 2022

·

Stayed 1 night

L'hôtel est bien situé avec un style particulier, tout s'est bien passé, le personnel sympathique qui parle plusieurs langues, dîner sur place correct et petit déjeuner également.

L'hôtel est bien situé avec un style particulier, tout s'est bien passé, le personnel sympathique qui parle plusieurs langues, dîner sur place correct et petit déjeuner également.

10

Chris

5 Apr 2023

·

Stayed 1 night

Easy to get around

Easy to get around

4

Samanta

27 Jul 2025

·

Stayed 2 nights

The hotel was in a good location close to restaurants, supermarket and bus stops. Unfortunately, there is a big problem with bed bugs.Having read ( just now) some of the recent reviews I suspect they are in most of the rooms. The hotel probably needs to shut down for a while to have time to truly take care of the problem. The cleaning ladies clearly clean, but that is not enough for this kind of an issue. I got bitten two nights in a row and barely slept. I don't recommend this place for this reason.

The hotel was in a good location close to restaurants, supermarket and bus stops. Unfortunately, there is a big problem with bed bugs.Having read ( just now) some of the recent reviews I suspect they are in most of the rooms. The hotel probably needs to shut down for a while to have time to truly take care of the problem. The cleaning ladies clearly clean, but that is not enough for this kind of an issue. I got bitten two nights in a row and barely slept. I don't recommend this place for this reason.

8

andrea

10 Mar 2024

·

Stayed 1 night

Bella struttura, camere discretamente ampie, la famigliare ottima . La struttura merita qualche miglioria e più attenzione alla colazione (ed uno spazio dedicato per parcheggiare) per il resto ottimo. Vista La posizione ed il rapporto qualità prezzo assolutamente consigliato

Bella struttura, camere discretamente ampie, la famigliare ottima . La struttura merita qualche miglioria e più attenzione alla colazione (ed uno spazio dedicato per parcheggiare) per il resto ottimo. Vista La posizione ed il rapporto qualità prezzo assolutamente consigliato

10

Victoria

30 Nov 2022

·

Stayed 19,321 nights

The hotel was beautiful and the perfect walking distance from everything in town! It was clean and always felt safe. The staff spoke some English & were always kind about our lack of Spanish knowledge. We loved it!

The hotel was beautiful and the perfect walking distance from everything in town! It was clean and always felt safe. The staff spoke some English & were always kind about our lack of Spanish knowledge. We loved it!

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AI-generated summary based on recent guest reviews

Dining

Inconsistent: some enjoy plentiful breakfasts and a good-value set menu, while others find the buffet poor; breakfast service quality also varies.

Related guest reviews

8

Julio

8 Dec 2024

·

Stayed 2 nights

Las habitaciones antiguas y el bufet muy pobre para un 4 estrellas, por cierto no funcionaba la calefacción

Las habitaciones antiguas y el bufet muy pobre para un 4 estrellas, por cierto no funcionaba la calefacción

10

Elizabeth

1 Jun 2024

·

Stayed 1 night

We absolutely loved the Temple Hotel, it had a Knights Templar theme, from being ‘greeted’ by a suit of armour in reception, to iron braziers for the lights, medieval style furniture and pictures, even the key to the bedroom was an iron ‘Tau’ - all in homage to the spectacular Knights Templar Castle in Ponferrada. In addition the rooms were comfortable, the welcome was warm, and breakfast was a veritable feast worthy of any knights!

We absolutely loved the Temple Hotel, it had a Knights Templar theme, from being ‘greeted’ by a suit of armour in reception, to iron braziers for the lights, medieval style furniture and pictures, even the key to the bedroom was an iron ‘Tau’ - all in homage to the spectacular Knights Templar Castle in Ponferrada. In addition the rooms were comfortable, the welcome was warm, and breakfast was a veritable feast worthy of any knights!

8

Reik

6 Dec 2024

·

Stayed 4 nights

Schönes Schlosshotel. Zimmer ausreichend groß, schön leise trotz Straße vor dem Fenster. Service unterscheidet sich von teils freundlich und zuvorkommend zu lustlos und abweisend. Interkontinentales Frühstück und abends die Möglichkeit im Restaurant mit wechselnden Angebot zu nutzen (Preis 16,-, 3 Gänge Menü, top Preis Leistung, inklusive Getränk)

Schönes Schlosshotel. Zimmer ausreichend groß, schön leise trotz Straße vor dem Fenster. Service unterscheidet sich von teils freundlich und zuvorkommend zu lustlos und abweisend. Interkontinentales Frühstück und abends die Möglichkeit im Restaurant mit wechselnden Angebot zu nutzen (Preis 16,-, 3 Gänge Menü, top Preis Leistung, inklusive Getränk)

4

Gaspar

6 May 2024

·

Stayed 1 night

Baja calidad en el personal que atienden el bufete del desayuno. Falta de vasos en el baño. Mando de tv que no funcionaba.

Baja calidad en el personal que atienden el bufete del desayuno. Falta de vasos en el baño. Mando de tv que no funcionaba.

4

AnaNatacha

6 Jun 2023

·

Stayed 2 nights

No nos permitieron cancelar la segunda noche de estancia tras ver que se nos dio una habitación de dos camas en lugar de una doble. La oferta del restaurante y la formación del personal no están acordes con lo que se esperaría de ese establecimiento.

No nos permitieron cancelar la segunda noche de estancia tras ver que se nos dio una habitación de dos camas en lugar de una doble. La oferta del restaurante y la formación del personal no están acordes con lo que se esperaría de ese establecimiento.

4

Roy

16 May 2023

·

Stayed 1 night

This is not a 4 star hotel. Staff is unfriendly and unhelpful. We were unable to have dinner at the restaurant because they were too busy with the bigger groups. Tried for 15 min to have the dinner we had booked in our reservation, then went to another restaurant. Money wasted, would never come here again.

This is not a 4 star hotel. Staff is unfriendly and unhelpful. We were unable to have dinner at the restaurant because they were too busy with the bigger groups. Tried for 15 min to have the dinner we had booked in our reservation, then went to another restaurant. Money wasted, would never come here again.

10

Ildegar A

16 Dec 2022

·

Stayed 3 nights

La estancia ha sido muy agradable todo el personal muy respetuoso y dispuesto voy a resaltar a Vicente quien está a cargo del Rest ha hecho de nuestra estancia una grata experiencia, el tema es medieval por lo que nos encontramos en una sensación de volver a pasado, ciertamente si buscas algo más ejecutivo y actualizado esta no es la opción, nosotros nos hemos sentido como en un hotel temático, han sido unos días muy agradables donde recibimos buena atención y buen servicio habitaciones acordes a lo reservado y en buen estado de limpieza.

La estancia ha sido muy agradable todo el personal muy respetuoso y dispuesto voy a resaltar a Vicente quien está a cargo del Rest ha hecho de nuestra estancia una grata experiencia, el tema es medieval por lo que nos encontramos en una sensación de volver a pasado, ciertamente si buscas algo más ejecutivo y actualizado esta no es la opción, nosotros nos hemos sentido como en un hotel temático, han sido unos días muy agradables donde recibimos buena atención y buen servicio habitaciones acordes a lo reservado y en buen estado de limpieza.

6

Roberto

24 Oct 2024

·

Stayed 2 nights

Very old and poor condition. It badly needs to be refurbished. I cannot believe it is a 4 star hotel. Breakfast was cheap but you get what you pay. On the other hand the staff was very nice and helpful.

Very old and poor condition. It badly needs to be refurbished. I cannot believe it is a 4 star hotel. Breakfast was cheap but you get what you pay. On the other hand the staff was very nice and helpful.

10

Gilles

18 Aug 2022

·

Stayed 1 night

L'hôtel est bien situé avec un style particulier, tout s'est bien passé, le personnel sympathique qui parle plusieurs langues, dîner sur place correct et petit déjeuner également.

L'hôtel est bien situé avec un style particulier, tout s'est bien passé, le personnel sympathique qui parle plusieurs langues, dîner sur place correct et petit déjeuner également.

8

andrea

10 Mar 2024

·

Stayed 1 night

Bella struttura, camere discretamente ampie, la famigliare ottima . La struttura merita qualche miglioria e più attenzione alla colazione (ed uno spazio dedicato per parcheggiare) per il resto ottimo. Vista La posizione ed il rapporto qualità prezzo assolutamente consigliato

Bella struttura, camere discretamente ampie, la famigliare ottima . La struttura merita qualche miglioria e più attenzione alla colazione (ed uno spazio dedicato per parcheggiare) per il resto ottimo. Vista La posizione ed il rapporto qualità prezzo assolutamente consigliato

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AI-generated summary based on recent guest reviews

4

Curtis

11 Aug 2026

·

Stayed 1 night

Staff was not helpful or sympathetic.

Staff was not helpful or sympathetic.

6

Luis

20 Jul 2026

·

Stayed 2 nights

Great hotel. The food was mediocre.

Great hotel. The food was mediocre.

4

Samanta

27 Jul 2025

·

Stayed 2 nights

The hotel was in a good location close to restaurants, supermarket and bus stops. Unfortunately, there is a big problem with bed bugs.Having read ( just now) some of the recent reviews I suspect they are in most of the rooms. The hotel probably needs to shut down for a while to have time to truly take care of the problem. The cleaning ladies clearly clean, but that is not enough for this kind of an issue. I got bitten two nights in a row and barely slept. I don't recommend this place for this reason.

The hotel was in a good location close to restaurants, supermarket and bus stops. Unfortunately, there is a big problem with bed bugs.Having read ( just now) some of the recent reviews I suspect they are in most of the rooms. The hotel probably needs to shut down for a while to have time to truly take care of the problem. The cleaning ladies clearly clean, but that is not enough for this kind of an issue. I got bitten two nights in a row and barely slept. I don't recommend this place for this reason.

10

Kelly

14 Apr 2025

·

Stayed 1 night

It was a great theme in lieu with the Knights Templar castle

It was a great theme in lieu with the Knights Templar castle

6

Roberto

24 Oct 2024

·

Stayed 2 nights

Very old and poor condition. It badly needs to be refurbished. I cannot believe it is a 4 star hotel. Breakfast was cheap but you get what you pay. On the other hand the staff was very nice and helpful.

Very old and poor condition. It badly needs to be refurbished. I cannot believe it is a 4 star hotel. Breakfast was cheap but you get what you pay. On the other hand the staff was very nice and helpful.

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:30

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Hotel Temple Ponferrada

Is parking available at the property?

Self parking is available on-site for a fee of EUR 9.90 per night, which includes in/out privileges. Valet parking is also offered at a rate of EUR 10.90 per day. Parking height restrictions apply, and reservations are not mentioned as required.

What type of breakfast is offered and what are the serving hours?

Continental breakfast is served on weekdays and weekends from 7:30 AM to 11:00 AM for a fee of approximately EUR 4.20 for adults and children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:30 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities. However, specific details on accessible rooms and bathrooms are not provided.

Where is the property located in relation to key landmarks?

The hotel is situated in the heart of Ponferrada, within a 5-minute drive of Museo de la Radio and Basilica de la Encina. It is approximately 0.8 miles (1.3 km) from Plaza del Ayuntamiento and 0.9 miles (1.4 km) from Castillo de los Templarios. Public transport options are not specified.

What are the policies for guests staying with children?

Children are allowed at the property, but specific details regarding the minimum age for free stays are not provided.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of EUR 20.00 per night, and advance request or confirmation is required for availability. Specific details about cribs are not mentioned.

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