Santiago

Excelente

Month long work trip, so condition of room was important. Nice comfortable room, excellent housekeeping services, good water temperatures and pressure on shower. Foyer noises tend to carry internally which could be annoying if loud guests were downstairs and you need to sleep. Helpful staff, quick turnaround laundry service,

Staff very nice

We arrived to the hotel very late after attending concert. The streets sround the property were under construction and 2 navigators could not find the way around. We spent a lot of time in narrow streets of the city in the middle of the night to find hotel. I truly believe that hotel should give information about it and directions on how to get there for those who booked it in advance. In the morning we came for breakfast 15 min before the end. Trays were almost empty and waiter told us that he will close in 15 min. He sounded rude and irritated by the fact of our appearance. So nobody actually cared about us there. Room was ok.

Loved it. Of course the age shows, but it gains in charm, plus the swimming pool is priceless at 5pm