Parador de Vielha

This hotel has amazing views, exceptionally friendly staff and good amenities. We stayed for 5 days, but we will try another place if we revisit the area. The main issue with this hotel is that it’s older in construction and the floors and doors are extremely loud, and the walls are thin. The room was plenty comfortable, but nights were not restful because we heard toilets flushing and allll the neighbors moving around at all hours. We did love the private balcony for enjoying the views. Town isn’t too far from the hotel, but requires a drive. Luckily the hotel has a bar with food and a fancy restaurant. The views from the restaurant are the best in town, but the food was only OK. The pool is nice, but the spa was very underwhelming. The rate we paid was reasonable but expect extra charges for pool towels, and food and drinks to be on the spendy side.

This was a short getaway to enjoy some hiking in a region new to us. Since this is mainly a ski area, we hope more attention is paid to non-ski sports in this beautiful area. Helpful if hotels like this takes some pride of place initiative to point out where trails begin. Fortunately, online apps compensate for this deficit. Overall the hotel is fine for a chain, but we encountered small hassles with all the "extra" facility charges when offering it free would have won greater loyalty and return visits. For example, a dreary gym was free but the pool, sauna, jacuzzi all advertised as part of the property come with a day charge. Maintenance issues had been overlooked during lock down (peeling wall paper, dusty hallways, etc). On the positive side, the hotel placed great emphasis on Covid hygiene. Breakfast flow was regimented by time specific seating, individual tongs apportioned servings and plentiful hand sanitizer. Staff consciously continue to wear masks. On the negative side, being charged for bread that was offered as if complementary seemed like a sleazy way to mark up the bill. Just explain it to your patrons and let them make the choice for heaven's sake. Room could use more electric outlets. Despite some ageing joinery (closets don't close smoothly, floors creak) the bed was comfortable, room temperature easily adjusted, refrigerator, room safe and balcony all nice features. A coffee maker would have been awesome.

Area, parking near con centar

Bad experience at check in. We booked a room for 2 adults and a child and at check-in I had to prove that I had booked correctly through Expedia. I also had to prove that I had corresponded by email with the staff and was promised that I would get a cot (we arrived at midnight). The hotel is a bit old but well maintained. Facilities and cleanliness at a high level. Delicious food for breakfast and dinner. All in all, we left satisfied

We had a superior room. The best feature of the hotel is the view. The dining room is very nice and features Aran valley cuisine, which is delicious. The hotel is outside the town and a little close to the road that leads to a tunnel through the mountains. Great offsite parking. Nice pool. Perfect entry point to the Pyrenees.

Overall, the hotel estate and rooms are good: great location, nice view, and complete facilities. However, the hotel staff and services level is VERY WELL BELOW 4 stars hotel standards. Please read details of highlighted experience during our stay Arrival day At point of arrival - we are not even sure when we arrived that we are the the front desk. There are not one help with luggage and the counter of reception is so high that I cannot even notice the front person. At a check-in - we tried to ask for information about how to get to ski lift and maps. The hotel has no town map and not clear answer on where to go for ski: how to park, how to get rental equipment, etc. 2nd day Breakfast - staff are very helpful and nice, but everything seem very rush. Not sure we can improve with more number of Staff during peak hours Came back to the room - we arrived back at the room, but the room has not clean up. The staff just make a bed and do nothing else. Spa services - the hotel has sauna, stream, and hot tub services. Very nice idea after a long ski day. Therefore, we have booked the slot on 3rd Jan at 6pm. We went to ski, leave the slope around 5, and back to hotel a little later than we expected (6.20). We rush to make to our appointment and spa staff called us. Not speaking English very well, I only catch one sentence , “there is a problem”. I said, “I will go down to the spa to talk to you”. I went down, and staff tried to explain in very bad tone. Here was the ke

Das man für den Spa Bereich, der auch schon in die Jahre gekommen ist, wie das ganze Hotel eigentlich, extra bezahlen muss, hatten wir bisher noch nie gesehen.... Ein Grund das Hotel zu meiden....

Para el costo del hotel es inaceptable el deterioro. En el spa nos entregaron toallas rotas. En el bar los sofás estaban rotos. Muy deteriorado. Las camas muy regulares. No volvería. Creo que una noche de cerca de 200 euros, en un hotel 4 estrellas no puede permitir el estado de desgaste del hotel.

Atencion exquisita del personal, las instalaciones precisan un mantenimiento mas exahustivo

La habitación limpia y el paisaje muy bonito. El personal del Restaurante muy servicial y amable.

This was a short getaway to enjoy some hiking in a region new to us. Since this is mainly a ski area, we hope more attention is paid to non-ski sports in this beautiful area. Helpful if hotels like this takes some pride of place initiative to point out where trails begin. Fortunately, online apps compensate for this deficit. Overall the hotel is fine for a chain, but we encountered small hassles with all the "extra" facility charges when offering it free would have won greater loyalty and return visits. For example, a dreary gym was free but the pool, sauna, jacuzzi all advertised as part of the property come with a day charge. Maintenance issues had been overlooked during lock down (peeling wall paper, dusty hallways, etc). On the positive side, the hotel placed great emphasis on Covid hygiene. Breakfast flow was regimented by time specific seating, individual tongs apportioned servings and plentiful hand sanitizer. Staff consciously continue to wear masks. On the negative side, being charged for bread that was offered as if complementary seemed like a sleazy way to mark up the bill. Just explain it to your patrons and let them make the choice for heaven's sake. Room could use more electric outlets. Despite some ageing joinery (closets don't close smoothly, floors creak) the bed was comfortable, room temperature easily adjusted, refrigerator, room safe and balcony all nice features. A coffee maker would have been awesome.

It took three attempts to providen me with an acceptable room. The first room had not been made up. The second did not meet the requirements I had booked. Staff were very helpful but I was not impressed.

Séjour agréable avec une vue sur la ville et les montagnes. Chambre spacieuse et propre. Salle de bain grande, petits produits écologiques offerts et serviettes changées si besoin. Accueil parfait sachant que sur 4 personnes une parle espagnol donc les hôtesses ont gentillement répondues en français. Restaurant sublime et très très bon rapport qualités prix et service parfait que cela soit au petit déjeuner qui était délicieux comme au restaurant de la rotonde le soir !! Nous reviendrons si possible

Buen trato personal, buen desayuno. Limpieza aunque buena en algunos espactoa podría mejorar.

Great hotel, nice rooms, very clean, breakfast is nice, staff very friendly.

Ruhige und saubere Unterkunft.

Personal 10 Ubicacion 10 Comida 10 Limpieza 10 Comodidad 9,5 El somier de nuestra habitacion estaba roto hacia ruido y parecía que se iba a roper solo tosiendo

Bad experience at check in. We booked a room for 2 adults and a child and at check-in I had to prove that I had booked correctly through Expedia. I also had to prove that I had corresponded by email with the staff and was promised that I would get a cot (we arrived at midnight). The hotel is a bit old but well maintained. Facilities and cleanliness at a high level. Delicious food for breakfast and dinner. All in all, we left satisfied

Overall, the hotel estate and rooms are good: great location, nice view, and complete facilities. However, the hotel staff and services level is VERY WELL BELOW 4 stars hotel standards. Please read details of highlighted experience during our stay Arrival day At point of arrival - we are not even sure when we arrived that we are the the front desk. There are not one help with luggage and the counter of reception is so high that I cannot even notice the front person. At a check-in - we tried to ask for information about how to get to ski lift and maps. The hotel has no town map and not clear answer on where to go for ski: how to park, how to get rental equipment, etc. 2nd day Breakfast - staff are very helpful and nice, but everything seem very rush. Not sure we can improve with more number of Staff during peak hours Came back to the room - we arrived back at the room, but the room has not clean up. The staff just make a bed and do nothing else. Spa services - the hotel has sauna, stream, and hot tub services. Very nice idea after a long ski day. Therefore, we have booked the slot on 3rd Jan at 6pm. We went to ski, leave the slope around 5, and back to hotel a little later than we expected (6.20). We rush to make to our appointment and spa staff called us. Not speaking English very well, I only catch one sentence , “there is a problem”. I said, “I will go down to the spa to talk to you”. I went down, and staff tried to explain in very bad tone. Here was the ke

This hotel has amazing views, exceptionally friendly staff and good amenities. We stayed for 5 days, but we will try another place if we revisit the area. The main issue with this hotel is that it’s older in construction and the floors and doors are extremely loud, and the walls are thin. The room was plenty comfortable, but nights were not restful because we heard toilets flushing and allll the neighbors moving around at all hours. We did love the private balcony for enjoying the views. Town isn’t too far from the hotel, but requires a drive. Luckily the hotel has a bar with food and a fancy restaurant. The views from the restaurant are the best in town, but the food was only OK. The pool is nice, but the spa was very underwhelming. The rate we paid was reasonable but expect extra charges for pool towels, and food and drinks to be on the spendy side.

Séjour agréable dans l ensemble...car une chambre vue côté ville au 3ème étage qui hélas sentait très désagréablement les odeurs de cuisine...De plus nous n'avons pas compris que nous ne puissions avoir aucune chaîne de télévision française alors que si près de la frontière...et que voyageant depuis 50 ans dans le monde entier, il est très rare qu'on n'ait pas France 24 ou TV 5 monde.

Un hôtel très agréable, avec un personnel souriant et accueillant et de belles chambres. Le restaurant est très sympathique et le buffet le matin est complet avec une variété de choix très apprécié par ma compagne et moi. Enfin les produits à disposition dans la chambre pour le côté salle de bain est un vrai plus. Nous recommandons cet établissement.

Très déçu on y reviendra pas , On est arrivé et aucune place de parking prévu car trop de monde . La chambre que j’ai réservé ( la standard) avec une photo qui montre un balcon et une vue sur montagne car toutes les chembres avaient des photos.. Et quand on a vu notre chambre avec une fenêtre et une vue sur le parking et pas de balcon on a été très déçu , je l’ai dit à la réception et aucunes excuses de leur part .. on est parti en week-end pour notre anniversaire de mariage et je recommanderai pas du tout

This was a short getaway to enjoy some hiking in a region new to us. Since this is mainly a ski area, we hope more attention is paid to non-ski sports in this beautiful area. Helpful if hotels like this takes some pride of place initiative to point out where trails begin. Fortunately, online apps compensate for this deficit. Overall the hotel is fine for a chain, but we encountered small hassles with all the "extra" facility charges when offering it free would have won greater loyalty and return visits. For example, a dreary gym was free but the pool, sauna, jacuzzi all advertised as part of the property come with a day charge. Maintenance issues had been overlooked during lock down (peeling wall paper, dusty hallways, etc). On the positive side, the hotel placed great emphasis on Covid hygiene. Breakfast flow was regimented by time specific seating, individual tongs apportioned servings and plentiful hand sanitizer. Staff consciously continue to wear masks. On the negative side, being charged for bread that was offered as if complementary seemed like a sleazy way to mark up the bill. Just explain it to your patrons and let them make the choice for heaven's sake. Room could use more electric outlets. Despite some ageing joinery (closets don't close smoothly, floors creak) the bed was comfortable, room temperature easily adjusted, refrigerator, room safe and balcony all nice features. A coffee maker would have been awesome.

Séjour agréable avec une vue sur la ville et les montagnes. Chambre spacieuse et propre. Salle de bain grande, petits produits écologiques offerts et serviettes changées si besoin. Accueil parfait sachant que sur 4 personnes une parle espagnol donc les hôtesses ont gentillement répondues en français. Restaurant sublime et très très bon rapport qualités prix et service parfait que cela soit au petit déjeuner qui était délicieux comme au restaurant de la rotonde le soir !! Nous reviendrons si possible

Great hotel, nice rooms, very clean, breakfast is nice, staff very friendly.

Personal 10 Ubicacion 10 Comida 10 Limpieza 10 Comodidad 9,5 El somier de nuestra habitacion estaba roto hacia ruido y parecía que se iba a roper solo tosiendo

We had a superior room. The best feature of the hotel is the view. The dining room is very nice and features Aran valley cuisine, which is delicious. The hotel is outside the town and a little close to the road that leads to a tunnel through the mountains. Great offsite parking. Nice pool. Perfect entry point to the Pyrenees.

Beautiful location, good food, pleasant staff, and roomy rooms.

Un hôtel très agréable, avec un personnel souriant et accueillant et de belles chambres. Le restaurant est très sympathique et le buffet le matin est complet avec une variété de choix très apprécié par ma compagne et moi. Enfin les produits à disposition dans la chambre pour le côté salle de bain est un vrai plus. Nous recommandons cet établissement.

Hotel is in good condition, however service did not meet expectations. Also, staff almost doesn't manage to communicate in English and was not very friendly as well. Also breakfast was not at the expected level to such hotel

Lovely hotel in a fantastic spot above Vielha but only 2mins from the town centre. Excellent restaurant with really nice food and great staff.

Très bon séjour, personnel accueillant, sympathique et au petit soin. Je recommande vraiment cet établissement

La atencion inmejorable, la comida excelente y la habitacion impecable!!

Parador muy acogedor, con un personal muy amable y unos desayunos de mucha calidad

Llegue pasada la madrugada y la persona en recepción se tomó su tiempo para registrarnos sin ninguna amabilidad

Great hotel, nice rooms, very clean, breakfast is nice, staff very friendly.

Bad experience at check in. We booked a room for 2 adults and a child and at check-in I had to prove that I had booked correctly through Expedia. I also had to prove that I had corresponded by email with the staff and was promised that I would get a cot (we arrived at midnight). The hotel is a bit old but well maintained. Facilities and cleanliness at a high level. Delicious food for breakfast and dinner. All in all, we left satisfied

Overall, the hotel estate and rooms are good: great location, nice view, and complete facilities. However, the hotel staff and services level is VERY WELL BELOW 4 stars hotel standards. Please read details of highlighted experience during our stay Arrival day At point of arrival - we are not even sure when we arrived that we are the the front desk. There are not one help with luggage and the counter of reception is so high that I cannot even notice the front person. At a check-in - we tried to ask for information about how to get to ski lift and maps. The hotel has no town map and not clear answer on where to go for ski: how to park, how to get rental equipment, etc. 2nd day Breakfast - staff are very helpful and nice, but everything seem very rush. Not sure we can improve with more number of Staff during peak hours Came back to the room - we arrived back at the room, but the room has not clean up. The staff just make a bed and do nothing else. Spa services - the hotel has sauna, stream, and hot tub services. Very nice idea after a long ski day. Therefore, we have booked the slot on 3rd Jan at 6pm. We went to ski, leave the slope around 5, and back to hotel a little later than we expected (6.20). We rush to make to our appointment and spa staff called us. Not speaking English very well, I only catch one sentence , “there is a problem”. I said, “I will go down to the spa to talk to you”. I went down, and staff tried to explain in very bad tone. Here was the ke

This hotel has amazing views, exceptionally friendly staff and good amenities. We stayed for 5 days, but we will try another place if we revisit the area. The main issue with this hotel is that it’s older in construction and the floors and doors are extremely loud, and the walls are thin. The room was plenty comfortable, but nights were not restful because we heard toilets flushing and allll the neighbors moving around at all hours. We did love the private balcony for enjoying the views. Town isn’t too far from the hotel, but requires a drive. Luckily the hotel has a bar with food and a fancy restaurant. The views from the restaurant are the best in town, but the food was only OK. The pool is nice, but the spa was very underwhelming. The rate we paid was reasonable but expect extra charges for pool towels, and food and drinks to be on the spendy side.

Lovely hotel in a fantastic spot above Vielha but only 2mins from the town centre. Excellent restaurant with really nice food and great staff.

Servicio regular. Afuera de la ciudad.

estuvimos muy bien y mucha tranquilidad

Area, parking near con centar

Personal 10 Ubicacion 10 Comida 10 Limpieza 10 Comodidad 9,5 El somier de nuestra habitacion estaba roto hacia ruido y parecía que se iba a roper solo tosiendo

We had a superior room. The best feature of the hotel is the view. The dining room is very nice and features Aran valley cuisine, which is delicious. The hotel is outside the town and a little close to the road that leads to a tunnel through the mountains. Great offsite parking. Nice pool. Perfect entry point to the Pyrenees.

La situacion del hotel

Très bel endroit. Tranquille. Restaurant pour souper trop cher.

Beautiful location, good food, pleasant staff, and roomy rooms.

This hotel has amazing views, exceptionally friendly staff and good amenities. We stayed for 5 days, but we will try another place if we revisit the area. The main issue with this hotel is that it’s older in construction and the floors and doors are extremely loud, and the walls are thin. The room was plenty comfortable, but nights were not restful because we heard toilets flushing and allll the neighbors moving around at all hours. We did love the private balcony for enjoying the views. Town isn’t too far from the hotel, but requires a drive. Luckily the hotel has a bar with food and a fancy restaurant. The views from the restaurant are the best in town, but the food was only OK. The pool is nice, but the spa was very underwhelming. The rate we paid was reasonable but expect extra charges for pool towels, and food and drinks to be on the spendy side.

Un hôtel très agréable, avec un personnel souriant et accueillant et de belles chambres. Le restaurant est très sympathique et le buffet le matin est complet avec une variété de choix très apprécié par ma compagne et moi. Enfin les produits à disposition dans la chambre pour le côté salle de bain est un vrai plus. Nous recommandons cet établissement.

Hotel is in good condition, however service did not meet expectations. Also, staff almost doesn't manage to communicate in English and was not very friendly as well. Also breakfast was not at the expected level to such hotel

Lovely hotel in a fantastic spot above Vielha but only 2mins from the town centre. Excellent restaurant with really nice food and great staff.

This was a short getaway to enjoy some hiking in a region new to us. Since this is mainly a ski area, we hope more attention is paid to non-ski sports in this beautiful area. Helpful if hotels like this takes some pride of place initiative to point out where trails begin. Fortunately, online apps compensate for this deficit. Overall the hotel is fine for a chain, but we encountered small hassles with all the "extra" facility charges when offering it free would have won greater loyalty and return visits. For example, a dreary gym was free but the pool, sauna, jacuzzi all advertised as part of the property come with a day charge. Maintenance issues had been overlooked during lock down (peeling wall paper, dusty hallways, etc). On the positive side, the hotel placed great emphasis on Covid hygiene. Breakfast flow was regimented by time specific seating, individual tongs apportioned servings and plentiful hand sanitizer. Staff consciously continue to wear masks. On the negative side, being charged for bread that was offered as if complementary seemed like a sleazy way to mark up the bill. Just explain it to your patrons and let them make the choice for heaven's sake. Room could use more electric outlets. Despite some ageing joinery (closets don't close smoothly, floors creak) the bed was comfortable, room temperature easily adjusted, refrigerator, room safe and balcony all nice features. A coffee maker would have been awesome.

La atencion inmejorable, la comida excelente y la habitacion impecable!!

Parador muy acogedor, con un personal muy amable y unos desayunos de mucha calidad

hôtel agréable et calme. Restaurant à éviter.

très bel hôtel, le personnel sympa. le restaurant de l'hôtel est excellent.

Très bel endroit. Tranquille. Restaurant pour souper trop cher.